At I-tunes store, i am asked to review my id then after accepting the terms the I get a black page. What do I do?
At I-tunes store, i am asked to review my id to verify (first time use). Then after accepting the terms the I get a black page and it hangs there. What do I do?
If you mean that the app froze on you - quit the app and restart the iPad.
Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
If you mean that you think that you are stuck on the terms and conditions screen ....
See if you can go to any of the tabs in iTunes and start purchasing whatever you want. That terms and conditions page is the default page in the downloads section that appears after you complete a download.
Try the featured tab in iTunes and see if you can buy something - or go to the App Store and try to download a free app - any app - just as a trial.
Similar Messages
-
My iPhone3GS running iOS5 has recently been reluctant to upgrade Apps. The App store asks for my password and then marks all the Apps as being updated. Often only one or none actually update. Usually I get a message saying "Unable to download application" and "<app> could not be downloaded at this time - Done or Retry".
It's not an iTunes login / password issue because sometimes one or two of the Apps will download and the others stall with the blank progress bar. The internet connection is working fine in all other respects.
Sometimes, many restarts later the downloads will complete. Is this a known bug? Is Apple working on it? Any fixes?My iPhone3GS running iOS5 has recently been reluctant to upgrade Apps. The App store asks for my password and then marks all the Apps as being updated. Often only one or none actually update. Usually I get a message saying "Unable to download application" and "<app> could not be downloaded at this time - Done or Retry".
It's not an iTunes login / password issue because sometimes one or two of the Apps will download and the others stall with the blank progress bar. The internet connection is working fine in all other respects.
Sometimes, many restarts later the downloads will complete. Is this a known bug? Is Apple working on it? Any fixes? -
I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?
The first thing you should do after acquiring a used computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind.
If the machine shipped with OS X 10.6, you need the gray installation discs that came with it. If you don't have the discs, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, it should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them. -
Since updating my iphone with iOS this morning, I am being asked for a 'passcode', it will not accept the no I have entered, I do not know who to contact?
Will it not open without a passcode?
Trr using your Apple ID password.
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Cheers, Tom -
I am trying to make an in app purchase, but it keeps asking me to contact iTunes support to complete the transaction. I was wondering what i do?
You contact iTunes support.
-
I am trying to download the app "MobileIron". It will ask for my username and password. Then it tells me, I need to review my account settings. Then it does nothing.
There is nothing wrong with my iTunes, is more of the App store that I am concerned about. And I've tried the "Authorise this computer" yes it does download when using iTunes, but no luck with App Store. And, yes I am logged onto iTunes when doing purchases.
I find this really fustrating because the App store works fine on my ipod but once it comes to my macbook, it does not download. A few seconds later after I click on an app to download, the pop up message notifies me that the purchase cannot be downloaded.
Anyways, thanks for your suggestion. -
hi all, on my first iphone, trying to download itunes through mozilla firefox, to windows xp, but no success, a dialogue box appears after selecting "download" but it only ask me to accept the exe file, it does not give me the option to select a location to save to. When i accept, the dialogue box dissappears and thats it, nothing, any ideas???????????
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
Today I purchased a iTunes card, and it asked me for two answers to two security questions. I have forgotten what they were. Is there any way I can reset them? It sent a link to a email that I no longer have access to.
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store. -
for some reason the program out of the blue is asking for a serial number and activation. I can't find the case anymore. does anyone have a way I can contact adobe directly to see if they can help me solve this problem.
Everywhere I look points me back to the forum or troubleshooting menus.
thanksIt may think you have a different computer if you've changed some of the hardware recently.
Did you purchase the software as a download or register it with Adobe? If so, your serial number may be available from them directly. Click first the red A logo at the top of this page, then drill down through [Manage Account] to see the products they have on file for you.
If you've physically lost your serial number and never registered it with Adobe, it's like losing a wad of cash on the street. You're responsible for holding onto your valuables and no one's going to step up and replace it for you.
The Creative Cloud Photographer's Bundle subscription package is still available for $9.99 a month, as far as I know.
-Noel -
What can I do?? Please help!
See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod -
When opening I tunes - message came up saying I tunes failed to start because MSVCR80.dll could not be found - reinstalling this application could fix this prolem. What can I do to fix - do not want to lose all my music
Hello MMsole,
The following article provides steps that can help get iTunes back up and running.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Allen -
I need help pls
By not accepting it you mean ... e.g. do you get any error messages ?
Is thes card registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is and if it's being declined then you could check with the card issuer to see if it's them that are declining it, otherwise you could try contacting iTunes support and see if they know why it's not being accepted : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management -
what do you do when you try to purchase an item for a game on ipad, and it says transaction failed, though you were billed for two of the lower level items?
Hey everyone in Apple world!
I figured out how to fix the flashing yellow screen problem that I've been having on my MBP! Yessssss!!!
I found this super handy website with the golden answer: http://support.apple.com/kb/HT1379
I followed the instructions on this page and here's what I did:
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
I went through the 6 steps above twice, just to make sure I got rid of whatever stuff was holding up my bootup process. Since I did that, my MBP boots up just like normal. No flashing yellow screen anymore!!
(Note that I arrived at this solution when I first saw this page: http://support.apple.com/kb/TS2570?viewlocale=en_US)
Let me know if this works for you!
Elaine -
It keeps asking for my password but won't accept the usual password.
When I try to access my account I get the following error message: "Sending of password did not succeed. Mail server pop.gmail.com responded: Username and password not accepted." However, when I look up the account information the username and password I see are the same ones I have been using. How can I clear this up? I tried setting up a new account but it didn't work. Thanks!
If you changed your password in gmail webmail account, then you will need to remove and re-enter the saved password in Thunderbird.
re: Error message 'Username and password not accepted'
I have known a similar issue occur after an update.
I've also experienced a server request to loggon to webmail account cuase this, in which case logon to webmail and everything works ok afterwards.
That error message could mean the username and password are incorrect or it may not be correct for the chosen settings - meaning the settings are wrong.
Note: Username = full email address.
So try this:
if the password was remembered, remove it.
'Tools' > 'Options' > 'Security' > 'Passwords' tab
click on 'Saved passwords'
click on 'show passwords'
If Thunderbird password manager was instructed to remember passwords, they will show up in the list. There will be be two, one called mailbox and the other smtp. highlight both and click on 'Remove' then click on 'Close' then click on OK to save changes to Options.
Close Thunderbird and wait a few moments for background processes to finalise.
Restart Thunderbird.
On startup it should prompt for a password.
enter the password,
make sure you select the checkbox for Password Manager to remember the password
click on OK. -
iphone app asked me for username and password. how can i find this? it seems deferent than the apple id or i tune store username!
Which iPhone app?
Don't just enter usernames and passwords into apps unless you know what it is for and why it wants it.
Maybe you are looking for
-
Reinstalling AD Directory Sync
I started seeing a lot of sync errors in on my ADFS server with Directory Sync installed. At first I thought it was due to an expired password, which I reset. However, when I went to update the credentials in the Sync Tool, it was throwing errors (ar
-
Hi, I am trying to build an application where tricolor gradient is used but i found abrut change in the color. But there is smothness in the case of 2 color gradient. So please help me out to create an tri color gradient with the smothnes of all thre
-
I can see from the Forum that you can watch video from a Macbook on a tv but is it possible to get video INTO a Macbook. I have a small security camera the connects to the TV with a RCA connector but I would like to have it on my Mac. Seanoge
-
Today my mail app started acting up in a bad way. I'm retrieving mail via IMAP (everyone.net). All of a sudden many of the new emails I get are getting mixed up with old emails. For example, in split view mode, I can see the new messages, who they're
-
The Older Version of Quick Time Cannot Be Removed
The feature you are trying to use is on a network resource that is unavailable. and The older version of quick time cannot be removed. Itunes requires quick time Have removed old versions of itunes and quicktime. Deleted folders with reference to app