AT&T store systems down?

Apparently the system to access user info is down across all AT&T stores - is there a place I can check the status without driving to the store again?

Hi There
I’m sorry the stores are having issues with accessing your AT&T Account. You mentioned you wanted to “check the status” without needing to go to your local AT&T Store.
If you have recently ordered something you can check the status by going to www.att.com/wirelessorderstatus (Status for orders placed in the last 24 hours may not be available.)
If you want to check the status on upgrade availability options you can do this several ways!
From your computer: com/wireless > myAT&T > I want to... (drop-down menu) > Shop AT&T > Check Upgrade Eligibility
From your device: Smartphone: myAT&T App > Shop > Wireless > Check Upgrade Eligibility Non-smartphone: *639# (*NEW#)
You can also call the AT&T Store to ask them if their system is up and running if the above did not address your specific issue. From our website, if you click on “Store Locations & Appointments” to get the contact information!
Thank you,
Charise

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