Attached AR invoice in email is blank

Has anyone seen an issue where a client sends out an A/R Invoice from SAP via email and the attached invoice (in PDF) comes across blank?  It shows up blank in Messages / Alert Overview as well. 
Issue only happened for about 6 separate invoices to different customers on the same day within 30 minutes. Could not reproduce the issue in prod or test.  Also did an update to Adobe Reader.
Opening the invoice within SAP as a PDF works fine. The first one I tested opened fine though after 15 seconds a Yellow Adobe window popped up asking if I wanted to send information to Adobe to make their product better. I said no to the message. The message did not come up any more as I opened other invoices in PDF. 
They are on SAP 8.8 PL 18 and SQL 2008 on a W2K3 server.  The have to licensed users that use Citrix to log into the server to work, no client installs of SAP on their PCs. 
Thanks,
Greg

Hi Greg,
I got the same problem before. I don't think this is B1 issue. It could be problem from Adobe.
Thanks,
Gordon

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    Just copy the code below and execute . I just checked and found the exact values on attachment with no blank lines. This is more simple than the one u have written , just include ur data upload logic . For ITAB values to be attached i have written a simple logic to retrive from EKPO. Just copy this code and execute. u will understand then.
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    regards,
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    When I send attachments this way some people can't save them.   They can see them but not save them.
    Any ideas?

    They are received as attachments, i.e. icons. What you see is the real image on your disk, and only if small enough to be displayed. Otherwise, they are small icons inserted in the text.
    Additionally, when you place an image in the message, you will find an option in the lower right corner, otherwise absent. Use it, if need be.

  • How do I add an attachment pdf. to my email on my iPad Air?

    I am trying to upload an attachment pdf. to my email, but when ever I do it doesn’t actually attach to the email. I already have the app iCab mobile, and I am doing it through this.  But it still won’t work.

    Have you gone into your pdf app and clicked on the email icon?  something like a box with an arrow on top ( I'm guessing it is the same on on my iPhone. )
    or try:
    iUploader app
    "The iUploader app is the only way I know of to load files such as resumes and cover letters to sites such as Monster and CareerBuilder (those having the "Browse for File" links intended for desktop use) from an iOS device. If there is another way to do it, then I'm just not aware of it. I asked for this on the Apple discussion forum months ago and now here it is! Thank you app devs for this!" https://itunes.apple.com/us/app/iuploader-free-uploads-downloads/id541315293?mt= 8

  • My HP Officejet 8500a All-In-One forwards faxes (as a tiff file) to my iphone.  Can only view/receive 1st page, embedded into email as a non-attachment.  Iphone receives email(s) pdf attachments well.  What can I do?

    My HP Officejet 8500a All-In-One forwards faxes (as a tiff file) to my iphone.  Can only view/receive 1st page, embedded into email as a non-attachment.  Iphone receives email(s) pdf attachments well.  What can I do?

    Try this app
    http://itunes.apple.com/us/app/fax-reader/id406902152?mt=8

  • How do I download an attachment in an iPhone email to my computer?

    How do I download an attachment from my iPhone email to my computer or forward the email so the attachment goes along with it?  Right now it shows as a link that cannot be opened.

    From yoru phone In the email - look at the bottom right arrow sign, click forward - then it will ask if you want to include the attachment and then click yes.

  • I work for a retailer who sends out e-receipts as pdf attachements.  When the email arrives on any apple product, i see the email with the paperclip icon showing that there is an attachment but i cannot ever see or find the actual attachment.  Any ideas?

    i work for a retailer who sends out e-receipts as pdf attachements.  When the email arrives on any apple product, i see the email with the paperclip icon showing that there is an attachment but i cannot ever see or find the actual attachment.  Any ideas?

    i have scrolled left, right, up and down on iphone4, iphone5 and ipad and the attachment simply does not exist.  It has to be something with the apple mail client setup because for any mail client, if they go to the webemail thru safari, the attachment is there and it can be viewed without issue.
    I know there are plenty of people out there with this issue with the mail clients set up that you access thru the email icon on the iphone and ipad but i cannot find anyone with a resolution.  I cannot find any settings in the mail client setup that has anything to do with attachments or for what attachments can or cannot be read or seen.
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  • How to send an email with an attachment to the customers email address.

    Hi friends,
    How to send an email with an attachment to the customers email address.
    the attachment will be in doc format.
    Having an Header
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    with 5 columns.
    and each column must have a column heading
    Please guide me.
    Thanks in Advance,
    Ganesh.

    *& Report  ZEMAIL_ATTACH                                               *
    *& Example of sending external email via SAPCONNECT                    *
    REPORT  ZEMAIL_ATTACH                   .
    TABLES: ekko.
    PARAMETERS: p_email   TYPE somlreci1-receiver .
    *Here get the values of mail from the table adn6 for the customer address.
    TYPES: BEGIN OF t_ekpo,
      ebeln TYPE ekpo-ebeln,
      ebelp TYPE ekpo-ebelp,
      aedat TYPE ekpo-aedat,
      matnr TYPE ekpo-matnr,
    END OF t_ekpo.
    DATA: it_ekpo TYPE STANDARD TABLE OF t_ekpo INITIAL SIZE 0,
          wa_ekpo TYPE t_ekpo.
    TYPES: BEGIN OF t_charekpo,
      ebeln(10) TYPE c,
      ebelp(5)  TYPE c,
      aedat(8)  TYPE c,
      matnr(18) TYPE c,
    END OF t_charekpo.
    DATA: wa_charekpo TYPE t_charekpo.
    DATA:   it_message TYPE STANDARD TABLE OF solisti1 INITIAL SIZE 0
                    WITH HEADER LINE.
    DATA:   it_attach TYPE STANDARD TABLE OF solisti1 INITIAL SIZE 0
                    WITH HEADER LINE.
    DATA:   t_packing_list LIKE sopcklsti1 OCCURS 0 WITH HEADER LINE,
            t_contents LIKE solisti1 OCCURS 0 WITH HEADER LINE,
            t_receivers LIKE somlreci1 OCCURS 0 WITH HEADER LINE,
            t_attachment LIKE solisti1 OCCURS 0 WITH HEADER LINE,
            t_object_header LIKE solisti1 OCCURS 0 WITH HEADER LINE,
            w_cnt TYPE i,
            w_sent_all(1) TYPE c,
            w_doc_data LIKE sodocchgi1,
            gd_error    TYPE sy-subrc,
            gd_reciever TYPE sy-subrc.
    *START_OF_SELECTION
    START-OF-SELECTION.
      Retrieve sample data from table ekpo
      PERFORM data_retrieval.
      Populate table with detaisl to be entered into .xls file
      PERFORM build_xls_data_table.
    *END-OF-SELECTION
    END-OF-SELECTION.
    Populate message body text
      perform populate_email_message_body.
    Send file by email as .xls speadsheet
      PERFORM send_file_as_email_attachment
                                   tables it_message
                                          it_attach
                                    using p_email
                                          'Example .xls documnet attachment'
                                          'DOC'
                                          'filename'
                                 changing gd_error
                                          gd_reciever.
      Instructs mail send program for SAPCONNECT to send email(rsconn01)
      PERFORM initiate_mail_execute_program.
    *&      Form  DATA_RETRIEVAL
          Retrieve data form EKPO table and populate itab it_ekko
    FORM data_retrieval.
      SELECT ebeln ebelp aedat matnr
       UP TO 10 ROWS
        FROM ekpo
        INTO TABLE it_ekpo.
    ENDFORM.                    " DATA_RETRIEVAL
    *&      Form  BUILD_XLS_DATA_TABLE
          Build data table for .xls document
    FORM build_xls_data_table.
      CONSTANTS: con_cret TYPE x VALUE '0D',  "OK for non Unicode
                 con_tab TYPE x VALUE '09'.   "OK for non Unicode
    *If you have Unicode check active in program attributes thnen you will
    *need to declare constants as follows
    *class cl_abap_char_utilities definition load.
    *constants:
       con_tab  type c value cl_abap_char_utilities=>HORIZONTAL_TAB,
       con_cret type c value cl_abap_char_utilities=>CR_LF.
      CONCATENATE 'EBELN' 'EBELP' 'AEDAT' 'MATNR'
             INTO it_attach SEPARATED BY con_tab.
      CONCATENATE con_cret it_attach  INTO it_attach.
      APPEND  it_attach.
      LOOP AT it_ekpo INTO wa_charekpo.
        CONCATENATE wa_charekpo-ebeln wa_charekpo-ebelp
                    wa_charekpo-aedat wa_charekpo-matnr
               INTO it_attach SEPARATED BY con_tab.
        CONCATENATE con_cret it_attach  INTO it_attach.
        APPEND  it_attach.
      ENDLOOP.
    ENDFORM.                    " BUILD_XLS_DATA_TABLE
    *&      Form  SEND_FILE_AS_EMAIL_ATTACHMENT
          Send email
    FORM send_file_as_email_attachment tables pit_message
                                              pit_attach
                                        using p_email
                                              p_mtitle
                                              p_format
                                              p_filename
                                              p_attdescription
                                              p_sender_address
                                              p_sender_addres_type
                                     changing p_error
                                              p_reciever.
      DATA: ld_error    TYPE sy-subrc,
            ld_reciever TYPE sy-subrc,
            ld_mtitle LIKE sodocchgi1-obj_descr,
            ld_email LIKE  somlreci1-receiver,
            ld_format TYPE  so_obj_tp ,
            ld_attdescription TYPE  so_obj_nam ,
            ld_attfilename TYPE  so_obj_des ,
            ld_sender_address LIKE  soextreci1-receiver,
            ld_sender_address_type LIKE  soextreci1-adr_typ,
            ld_receiver LIKE  sy-subrc.
      ld_email   = p_email.
      ld_mtitle = p_mtitle.
      ld_format              = p_format.
      ld_attdescription      = p_attdescription.
      ld_attfilename         = p_filename.
      ld_sender_address      = p_sender_address.
      ld_sender_address_type = p_sender_addres_type.
    Fill the document data.
      w_doc_data-doc_size = 1.
    Populate the subject/generic message attributes
      w_doc_data-obj_langu = sy-langu.
      w_doc_data-obj_name  = 'SAPRPT'.
      w_doc_data-obj_descr = ld_mtitle .
      w_doc_data-sensitivty = 'F'.
    Fill the document data and get size of attachment
      CLEAR w_doc_data.
      READ TABLE it_attach INDEX w_cnt.
      w_doc_data-doc_size =
         ( w_cnt - 1 ) * 255 + STRLEN( it_attach ).
      w_doc_data-obj_langu  = sy-langu.
      w_doc_data-obj_name   = 'SAPRPT'.
      w_doc_data-obj_descr  = ld_mtitle.
      w_doc_data-sensitivty = 'F'.
      CLEAR t_attachment.
      REFRESH t_attachment.
      t_attachment[] = pit_attach[].
    Describe the body of the message
      CLEAR t_packing_list.
      REFRESH t_packing_list.
      t_packing_list-transf_bin = space.
      t_packing_list-head_start = 1.
      t_packing_list-head_num = 0.
      t_packing_list-body_start = 1.
      DESCRIBE TABLE it_message LINES t_packing_list-body_num.
      t_packing_list-doc_type = 'RAW'.
      APPEND t_packing_list.
    Create attachment notification
      t_packing_list-transf_bin = 'X'.
      t_packing_list-head_start = 1.
      t_packing_list-head_num   = 1.
      t_packing_list-body_start = 1.
      DESCRIBE TABLE t_attachment LINES t_packing_list-body_num.
      t_packing_list-doc_type   =  ld_format.
      t_packing_list-obj_descr  =  ld_attdescription.
      t_packing_list-obj_name   =  ld_attfilename.
      t_packing_list-doc_size   =  t_packing_list-body_num * 255.
      APPEND t_packing_list.
    Add the recipients email address
      CLEAR t_receivers.
      REFRESH t_receivers.
      t_receivers-receiver = ld_email.
      t_receivers-rec_type = 'U'.
      t_receivers-com_type = 'INT'.
      t_receivers-notif_del = 'X'.
      t_receivers-notif_ndel = 'X'.
      APPEND t_receivers.
      CALL FUNCTION 'SO_DOCUMENT_SEND_API1'
           EXPORTING
                document_data              = w_doc_data
                put_in_outbox              = 'X'
                sender_address             = ld_sender_address
                sender_address_type        = ld_sender_address_type
                commit_work                = 'X'
           IMPORTING
                sent_to_all                = w_sent_all
           TABLES
                packing_list               = t_packing_list
                contents_bin               = t_attachment
                contents_txt               = it_message
                receivers                  = t_receivers
           EXCEPTIONS
                too_many_receivers         = 1
                document_not_sent          = 2
                document_type_not_exist    = 3
                operation_no_authorization = 4
                parameter_error            = 5
                x_error                    = 6
                enqueue_error              = 7
                OTHERS                     = 8.
    Populate zerror return code
      ld_error = sy-subrc.
    Populate zreceiver return code
      LOOP AT t_receivers.
        ld_receiver = t_receivers-retrn_code.
      ENDLOOP.
    ENDFORM.
    *&      Form  INITIATE_MAIL_EXECUTE_PROGRAM
          Instructs mail send program for SAPCONNECT to send email.
    FORM initiate_mail_execute_program.
      WAIT UP TO 2 SECONDS.
      SUBMIT rsconn01 WITH mode = 'INT'
                    WITH output = 'X'
                    AND RETURN.
    ENDFORM.                    " INITIATE_MAIL_EXECUTE_PROGRAM
    *&      Form  POPULATE_EMAIL_MESSAGE_BODY
           Populate message body text
    form populate_email_message_body.
      REFRESH it_message.
      it_message = 'Please find attached a list test ekpo records'.
      APPEND it_message.
    endform.                    " POPULATE_EMAIL_MESSAGE_BODY
    regards,
    venkat.

  • I need to save an online file to my ipad and then email it as an attachment from my school email? It is my college gmail account and I can't add it to my mail app.

    I need to save an online file to my ipad and then email it as an attachment from my school email? It is my college gmail account and I can't add it to my mail app. This was an assignment for class to make sure we could use the BB email system.

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    Uploaded with plasq's Skitch!
    Message was edited by: Douglas Suiter

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  • What do I do since, I am unable to attach files to my emails and I get messages saying that the attachment failed?

    When I try to attach a file to emails, the attachment fails and I receive an error message saying that it has failed. Sometimes it asks me to check whether there are firewalls or proxy. How do check for these? How do I disable these? Do I have to do so every time I attach a file to a mail? My OS is Windows Vista Home Premium and browser is Firefox. Email is Gmail. The files I try to attach are less than 5 MB.

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