Attachment button disabled

Hi,
The attachment icon in our custom screen is disabled since we upgraded from 11.5.10 to 12.1.3.
It was working fine before the upgrade. All the standard Oracle forms have the icon enabled. I did verfiy the document categories, assignments etc.
Is there anything I am missing in r12 to make the icon enable?
Thanks for your help in advance.

Please see if the solution in (Attachment Icon in Tool Bar not Showing Document Attachment. [ID 381559.1]) is applicable.
If you still have the same issue, I would suggest you log a SR.
Thanks,
Hussein

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