Audio problems after windows 8.1 update

My audio volume has gone to barely audible after I went to 8.1 however only for certain things.
When I try to listen to a vidio clip on Yahoo or other news feeds I can barely hear anything and when I play
free cell or solitare and make a wrong move the audio warning is just barley audible.
However when I listen to a Facebook audio it comes booming in as before the upgrade. and when Malware bites
does a update the signal is very loud
I re downloaded the realtec audio driver for 8.1 and have gone through all the settings I know about
and nothing works to help.
I would go back to the old Windows 8 ( I don't think 8.1 is any better anyway ) but I will loose my
Microsoft office download and some game downloads I have installed and have to re buy them.
Any Help ?
Aloha from Kauai Leon

rckuehl wrote:
Model is Satellite E55-A5114, part number is PSKPJU-01K023.
Not sure when my computer got updated to 8.1, but I started losing audio at some sites around August 2014.
Bob
Hi rckuehl. It may have been caused by installing the Microsoft August 2014 update for Windows 8.1 - KB2975719.
Try uninstalling the KB2975719 to see if the sound problems go away. If not, try installing newer Realtek HD Audio drivers as your E55-A5114 laptop uses Realtek audio drivers; original driver for that model was 6.0.1.7026. The latest Realtek HD Audio driver from Toshiba is version 6.0.1.7329 which was posted 9-25-2014.

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