Autodiscover

Question

Hi Everyone!
Trying to get Blackberry 10 devices to autodiscover an Exchange Activesync server,
I'm administering this mailserver;  please don't ask me to "check with the admin"
Entering the account manually as an activesync account works fine; account get's setup and syncs without a problem
If a user navigates to Settings -> Accounts -> Add an account -> "Email, Calendar and Contacts" and fills out the username / password,  they are prompted with a "Provider Identity Not Verifiable" (no details,  only option is to cancle or continue)
Same mail account works great on iphone / android / various computers,  
Autodiscover works on all these devices,  enter email address + password,  and everything works.
Cert is publically signed, (Comodo if it's important!)
https://testconnectivity.microsoft.com returns no problems with autodiscover or pulling items from the mailbox
http://www.blackberry.com/eavt does not even display an activesync tab; only IMAP / POP3 / SMTP are displayed
On the EAVT tool,  none of the validation links appear to work,  though all services are up and working properly
As for the setup:
The domain itself is fairly simple; just web access and exchange for available services.
DNS is internally managed,  mail.domain.ca and autodiscover.domain.ca both point to the exchange server, .domain.ca and www.domain.ca both point to the web server.
Certificate was just installed a few hours ago,  
Browsing to mail.domain.ca in the web browser on a handheld confirms that the blackberry accepts and trusts the cert without a problem.  The certificate is a wildcard *.domain.ca (with a SAN covering .domain.ca as well) 
Anyone have any information that would help out here?  Got new people starting that are litterally half a world away,  and I need to get activesync working on their devices. 

Answer 1

That's how it's done...
How to create a Microsoft Exchange ActiveSync account with a BlackBerry PlayBook tablet or BlackBerr...
On the BlackBerry 10 smartphone:
From the home screen, swipe down and select Settings.
Select Accounts > Add Account > Advanced > Microsoft Exchange ActiveSync.
In the Description field, enter a description for the account.
In the Domain field, enter the NetBIOS Domain name (for example blackberry when the domain is called blackberry.com).
Enter the Username, Email Address and Password for the account.
In Server Address, enter the hostname of the Client Access that will handle Microsoft Exchange ActiveSync connections.
Select Next.
Select the items to sync and select  Save.
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