Automated removal of Office 2010 Single Image

I need to remove 32bit version of Office 2010 Home and Business from 400+ Windows 7 (x64). I have tried running MsiExec.exe /X{90140000-003D-0000-0000-0000000FF1CE}, but as others pointed out it does not work for installs from Single Image
http://answers.microsoft.com/en-us/office/forum/office_2010-office_install/need-to-uninstall-ms-office-single-image-2010-32/69962e2c-ba90-49d5-934f-3c6d50b51e8c
Running MicrosoftFixit50450.msi works, however it would take a lot of time to remove the software using the manual method.
Does anyone have more practical solution for this issue?

an a couple of sample machines, use regedit to check the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
This is the registry location where Windows records software installations, and this information is used for display of data in Add/Remove Programs (Programs and Features->Uninstall or change a program)
Browse through the various registry keys/values until you find the entry which relates to the software you want to uninstall.
Examine the registry value named "UninstallString" - this should be the command required for your goal.
Note that there may be multiple entries, depending upon the nature of the software, so check all the registry keys under the "Uninstall" key.
Perform a test uninstallation on a sample or test machine.
You could then write a script to perform the uninstallation. Many scripting methods provide remote-execution possibilities, or you may be able to use AD Group Policy startup-scripts or AD logon-scripts.
Don
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Similar Messages

Manual Removal of Office 2010 during Unattended 2013 install

As I'm sure it has been discussed many times before, the Office 2013 OCT deployment does a horrible job removing all Office 2010 components properly. Even with the option to "remove previous versions of Office before installing" selected,
there will still be pieces of Office 2010 lingering behind. It has been reported to me by our support department that this can randomly cause issues with Office 2013.
In these cases, our support group must manually remove the Office 2010 remnants and run a manual repair of Office 2013. Not ideal on 1000 systems.
To bypass all of this mess, I've attempted to add a command line via the Office Config Tool to remove Office 2010 as well as Lync 2010. I have configured OCT to Run a batch file
before installing Office2013 via the "Add installations and run programs" area. The batch file has 2 lines.
\\<server>\<share>\Office2010\Install\setup.exe /uninstall ProPlus /config \\<server>\<share>\silentuninstall.xml
\\<server>\<share>\Lync2010\LyncSetup.exe /silent /uninstall
Nothing too fancy here. Note that this batch file works as intended if I manually run it from command line on a workstation. So, I know that all of these commands are good. Also note, the sms installer account has access to the server and
shares specified in my commands.
This seems like it should be such an easy thing for OCT to pull off, but it just blows right by my batch file as if it doesn't exist. Am I missing something here? What can I do in OCT to ensure that it doesn't ignore this command?
Thanks,
David

I've seen this sort of query quite a few times over the past few months. The Office 2013 OCT tool does a fairly poor job removing previous Office versions.
Your uninstall argument is probably failing because your referencing an xml file that resides on a server file share. Config Manager will execute your argument using the system account so its probably a permissions based issue. You can test this by running
your uninstall argument using psexec which replicates this behavior.
I've approached this issue in a different way - you may wish to look at this option instead?
Microsoft have written some Office scrub vb script files to address the issue:
http://blogs.technet.com/b/odsupport/archive/2011/04/08/how-to-obtain-and-use-offscrub-to-automate-the-uninstallation-of-office-products.aspx
http://blogs.technet.com/b/odsupport/archive/2011/04/06/how-to-perform-an-uninstall-upgrade-to-office-2010.aspx
http://marckean.wordpress.com/2013/06/18/fully-automate-removal-of-any-version-office-in-preparation-for-office-365/
You could use a batch file wrapper as your Office 2013 Configuration Manager install command – something like this would work:
@echo off
SET INSTALL=%~dp0
:Remove Microsoft Office 2010 Suites
Cscript “%INSTALL%\OffScrub10.vbs” ALL /Quiet /NoCancel
:Install Microsoft Office 2013 Professional
Setup.exe
ping 127.0.0.1 -n 5 > nul
Has worked well for me. Note that you would need to add an additional line to remove Lync 2010 - probably something like msiexec /x {YourLync2010GUID} /q would be best.
Cheers
Damon

All of Office 2010 Student and Home Edition Programs open as Microsoft Single Image instances since Installing Outlook 2013

Office 2010 Student and Home Edition has been running without problems on my PC since 2012. Recently installed Microsoft Outlook 2013 (The version of Office 2010 did not include Outlook), since then, every time I open any of the original Office 2010 Programs
eg XCEL, WORD, POWER POINT, ONE NOTE, the program opens in 'Microsoft Office 2010 Single Image' which appears to have to be installed every time any of the programs are opened. The Installation process takes anything up to a few minutes to complete and sometimes
when filing or printing a document, the install restarts, on occasions, in an endless loop which requires random,imaginative keystroke action to terminate. The program shortcut icons all point to the 'Microsoft Office 2010 Single Image' application, I have
not succeeded in finding where the original programs are located as a quick way of trying to fix the problem.
The new installation of Outlook 2013 opens normally.
Evidently, the Outlook 2013 installation has disturbed the 2010 licensing or something ellse, can this unintended change be reversed?
Short of a complete Un-install + Re-Install, I have tried every straightforward repair/ change (run All on my computer)/ enter product code etc option, all to no avail.
I have read of variations on the same problem relating to mixing Office 2003/ 2007, cases of Outlook 2013 starting up in a similar way, but no examples of the specific problem outlined above. The next step
is a complete Un-install + re-install of Office 2010, is this the answer or do I need to go further? Indeed, is there a quick fix?

Hi,
The Microsoft Office Single Image 2010 is a set of tools, documentation, and product files that licensed original equipment manufacturers (OEMs) can use to preload Office on new computers for distribution to end users.
I would suggest you to try the methods listed in this KB article:
http://support.microsoft.com/kb/2528748/en-us Just run the Fix-It tool mentioned in the page, or follow the steps to fix it by yourself.
A similar issue is discussed here, you might have a look:
http://answers.microsoft.com/en-us/office/forum/office_2010-office_install/microsoft-office-single-imagewhat-is-it-exactly/8a3fe920-d2b2-436e-9283-e7c085905692
Thanks,
Ethan Hua CHN
TechNet Community Support

Lync VDI Plugin on 64bit remote computer with 32Bit Office 2010 installed

Hi,
We have a customer who had a number of users connecting via RDP to a Server 2008r2 based farm. A lot of the users have Win 7 x64 installed on their home computers along with Office
2010 32 Bit. When I try to install the Lync 2013 64 Bit VDI plugin I get an error stating the product can't be installed on the computer as it already has Office 2010 Single Image installed. Is this correct
as the TechNet install guide states only the Bitness of Office 2013 matters??
http://blogs.technet.com/b/nexthop/archive/2013/09/23/deployment-details-for-lync-vdi-plugin.aspx
Thanks
Lync Tips Blog - [email protected] - If this post has been useful please click the green arrow to the left or click 'Propose as answer'

Hi,
As you have install Office 2010 32 Bit on the computer, you must install the same Bit version of Office software. Make sure all versions of Office are either 32-bit or 64-bit. You can’t have a mix of both.
More details:
https://support.office.com/en-gb/article/Install-and-use-multiple-versions-of-Office-on-the-same-PC-6ebb44ce-18a3-43f9-a187-b78c513788bf?ui=en-US&rs=en-GB&ad=GB
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

ZCM 11.2 Beta Windows 7 with Office 2010 imageing

Hi we are testing the ZCM 11.2 for imaging Windows 7 Clients.
Now we have a nice Bug with the new Image.
Fresh installation Win7 incl. Office 2010 syspreped --> imaged with zcm11.1 everything is normal (of cause image up/download is slow). Imaged with zcm11.2, the hole Office 2010 installation is dead, no Outlook Profile, starting Excel it will reinstall VB for Access, word will reconfig him self....(3rd party imaging tools work also fine). An Office repair fix it, but its not an solution.

Hi Shaun,
One of my customers experienced the same thing, and when I looked at the image, all the 8.3 folder names have been removed by the imaging engine either during the image capture or during the image restore. Obviously, the issue with this that most applications relying on the PATH variable do not run correctly or do not run at all, as the PATH is full of 8.3 path names, but they cannot be resolved by the OS as they do not exists after the image restore (including the ZCM Agent commands such as zac).
Would you be so kind to put this onto the list of bugs please, as I don't know how to.
The conference calls for ZCM are at 4:30am NZ time and this is too early to attend and anyway they are not the right place to raise individual issues.
Kind regards,
Ljubisa Pavic
NETSYS Limited

When trying to unistall office 2010 my computer restarts itself.... HELP!

When I try to uninstall office home and student 2010 my computer restarts itself approx. 1 min after. how do I get rid of this? I have a sony vaio t series.....

Hi,
We can try to use Program Install and Uninstall Troubleshooter
to uninstall Office. Or we can manually remove Office 2010. For more information, please refer:
http://office.microsoft.com/en-us/support/how-to-uninstall-or-remove-microsoft-office-2010-suites-HA104027750.aspx
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Steve Fan
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Osa.exe Missing From Office 2010

Has osa.exe been removed from Office 2010? I can't seem to locate it. My installation was done as a custom install and selecting all options except for Access and Visio Viewer. Office is installed on Win 7 Enterprise x64.
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John Marcum | http://myitforum.com/cs2/blogs/jmarcum |

Nevermind, I found my own answer. I really like having "create new office document" pinned to my start menu. I guess that just no longer an option.
Office Startup Assistant
Although turned off by default in 2007 Microsoft Office system, the ability to create a new Office document from the
Start menu, or Office Startup Assistant (OSA), is completely removed in Microsoft Office 2010. Users can no longer manually turn on the feature in the
Start menu through Office 2010 setup or open a dialog box to create a new document in an Office 2010 application.
This feature is replaced by the ability to create a new Office document for each Office 2010 application from the Microsoft Office Backstage by clicking
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John Marcum | http://myitforum.com/cs2/blogs/jmarcum |

Running Microsoft Script Editor after installing Office 2010

As per this link:
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Microsoft Script Editor is installed along with Office 2010, even though it cannot be accessed from the UI. However, I cannot find it. I've looked in the installation folder, and in Program Files\Common Files for MSE7.EXE, and could not find it.
Previously, when I encountered a Javascript error, I would get a window prompting me to choose a debugger. Now I get a window saying no debuggers are found.
I would use IE8's built-in developer tools, but that doesn't help when debugging an HTA or under WSH.
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Microsoft Script Editor (MSE) seems has been removed from Office 2007 and Office 2010.
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Microsoft Script Editor (MSE) has been removed from Office 2010 from what I can tell; however, it is still installed in Office 2007. There isn't a default botton configurationm to bring it up like in Office 2003. If you want to access it make sure it is installed
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Unexplained UI XML errors after rollback to Office 2010 after Office 365

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Hi,
Looks like your Office got completely messed up. You might need to use
Microsoft Fix It tool to completely remove any Office traces or residuals, then try again:
How to uninstall Office 2013 or Office 365:
http://support.microsoft.com/kb/2739501/en-us
How to uninstall or remove Microsoft Office 2010 suites:
http://support.microsoft.com/kb/2519420
Please save the Microsoft Fix It tool to your local disk first, then run it.
Also, if you have any add-ins intergrated with your Office 2010, I would suggest you to remove them and then reinstall all.
Hope this helps.
Thanks,
Ethan Hua CHN
TechNet Community Support

Office 2010 corrupted

1) 2010 became corrupted and now I can't uninstall it when 2013 has been installed. I do not have installation disks.
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[email protected]

1) Remove Office 2010 suite totally by the fixit or else, read the following KB to get the way:
http://office.microsoft.com/en-us/support/how-to-uninstall-or-remove-microsoft-office-2010-suites-HA104027750.aspx
http://support.microsoft.com/kb/971179/en-us
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I was uninstalling the program from my computer so I could clean it out completely and while I was uninstalling it the computer shut down (got unplugged) and then when I turned it back on it wouldn't let me finish uninstalling it. I tried to reinstall it
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it a message pops up saying "The language of this installation package is not supported by your system."
I have a 2009 or 2010 Dell Inspiron with Windows Vista. I have enough space on my computer for the program and no viruses. I've been trying to reinstall this program all day, can someone please help me?

Your last uninstallation is not completed, and you are left with a partially Office 2010 on your computer. I would suggest you to use Microsoft Fix it tool to remove any Office 2010 traces。
For details, please refer to this article:
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Add or Remove Programs or Programs and Features
feature in Control Panel.)
Please have a try and let’s know if it works for you.
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TechNet Community Support

Office 2010 Activation Issue

I bought the 2010 Prof. version and installed it on my desktop, no issues, it works fine.   I also installed it on my laptop and it worked fine until Windows 7 crashed and had to be re-installed.   That removed the Office 2010 along
with other software. When I reinstalled the Office 2010 on my laptop I get the usual red-band along the top of Excel for example saying that the product must be activated. I did this but no luck. I tried all of the posted fixes, go to uninstall,
click change and re-enter the Product Key but no luck. It still says it must be registered but when I try I get the message to try again later.   It also says that it will keep trying to activate. I can't take the chance that I will be without
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Thanks for your help.

Hi fishoil,
Do you activate the two PCs with the same product key?
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http://support.microsoft.com/gp/customer-service-phone-numbers/en-us
If there is anything that I can do for you regarding this issue, feel free to post back.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Remove a single application of Microsoft Office 2010

Hi Guys,
I have Office 2010 Home and business. I have a problem with Word 2010, so I need to remove Word but I can't remove all Office, because I've the Mail configuration in Outlook.
How can I do?
Thanks.

Repairing isn't for removing, it's for repairing. Besides which, removing a single Office Application, such as Word, although quite easy (via Control Panel>Programs>Programs and Features>(select Office)>Change>Add or Remove Features),
may not resolve whatever your issue is. That's because, just as Various Outlook settings etc. are retained when you uninstall that, the same applies to Word. So uninstalling/reinstalling Word won't resolve the problem if it's related to any of those aspects.
Plus uninstalling/reinstalling Word rarely fixes problems that a repair doesn't fix, which includes problems caused by 3rd-party Addins.
If you tell us what problem you're having with Word, we might be able to suggest a better way of resolving the issue.
Cheers
Paul Edstein
[MS MVP - Word]

MODI (Document Imaging OCR) in Microsoft Office 2010 and later.

What seriously possessed Microsoft developers to remove this feature when there are no other alternatives except to install an old Sharepoint designer. Tons of end users require OCR capabilities with scanned TIFF files. Why remove something
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Hi,
Thank you for your feedback. Microsoft Office Document Imaging (MODI) is removed in Microsoft Office 2010. We are sorry for the inconvenience.
Please refer to this KB article. In addition to install SharePoint Designer 2007, it provides some other methods to install MODI on the computer. It also describes the alternative methods that you can use to regain the functionalities of certain MODI
features:
http://support.microsoft.com/kb/982760/en-us
Please be assured that our developers strive to capture Microsoft users' ideas and are working hard to create a more powerful product.
Thanks for your understanding.
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Ethan Hua CHN
TechNet Community Support

I am trying to install microsoft office 2010 but it is telling me to proceed I have to remove Safari + Firefox. Is this necessary and ifso how do I do this?

I am trying to install microsoft office 2010 but it is telling me, to proceed I have to remove Safari , Firefox , is this necessary and ifso what do I need to do + how ????

It means you have to close them (Quit). Right click them one by one from the dock and click Quit.

Automated removal of Office 2010 Single Image

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