Automatically add a users primary computer in an incident request submitted through the portal
Hi,
How could i automatically add a users primary computer in an incident request submitted through the portal in a way that is transparent to the user? Is this possible to set up in scsm 2012 R2?
If not, is it possible to set up an orchestrator runbook or something for this?
Hi,
Yes, you could do this with a Runbook in Orchestrator. There's some things to think about though.
- If the user have several primary computers, how would you know which one to relate to the incident?
- How can you be sure that the user is reporting an issue about his Primary Computer?
- Are you sure you want to relate the computer to an Incident even if the incident is about something else, like a mobile phone issue?
Regards
//Anders
Anders Asp | Lumagate | www.lumagate.com | Sweden | My blog: www.scsm.se
Similar Messages
-
Users are not able to query request submitted by other user .
users are not able to query request submitted by some other user using the same responsibility .
applications ver . 12.1.2I have just upgraded 11.5.10 to 12.1.3. I have followed doc ID 804296.1 so users can see out files within the same responsibility. But users still cannot see out files from other users. I really believe I have followed the doc completely. Any advice?
SQL> select bug_number from ad_bugs where bug_number like '8671003';
BUG_NUMBER
8671003
Also these are the steps I took per the doc:
sysadmin >Functional Developer >Security > Objects
Search on Database Object = FND_CONCURRENT_REQUESTS
Click on Concurrent Requests.
Click on Object Instance Sets tab.
Click on Create Instance Set button.
Name=Allow user to view other requests within same responsibility
Code=XXFND_CONC_REQUESTS_01
Description=Allow user to view other requests within same responsibility
Predicate=
&TABLE_ALIAS.request_id in (select cr.request_id from fnd_concurrent_requests cr where
cr.responsibility_id = fnd_global.resp_id and cr.responsibility_application_id =
fnd_global.resp_appl_id)
Sysadmin >User Management >Roles and Role Inheritance
Click Create Role button
Catagory=Miscellaneous
Role Code=UMX|XX_VIEW_OUTPUT
Display Name=View Output For Same Responsibility
Description=View Output For Same Responsibility
Click Create Grant and "Save and Continue'
Name=XX_VIEW_OUT
Description=View output of other users in same resposibility
Object=Concurrent Requests
Click Next
Data Content Type “Instance Set”
Instance Set=Allow user to view other requests within same responsibility
Click Next
At the bottom
Set=Request Operations
Click Next> Finish
Edited by: 893303 on Oct 26, 2011 6:53 AM -
The original computer utilized to sync all other computers crashed and had to be reloaded. I am still able to add other components/computers to include the original computer now that it has been reloaded, but only through the pairing option. Is there a way to convert one of the working synced computers to now be a Primary Computer?
Iphone will sync with one computer at a time. Syncing to another will indeed erase the current content and replace with the content of the new computer.
Copy everything from the old computer, or your backup copy of your old computer, to your new one. -
Help needed - automatic log in on public computer. How to get rid of the account.
Hi there
Recently while on vacation, my son logged into a public computer on his ichat. Unfortuantely, it was clicked as automatic log in.
Now we are back home and have realized that someone has been accessing his account.
We have tried deleting the account from our home computer, however, it does not delete it from the public computer.
What will happen if we change the password on our home computer? Will the public computer be prompted to re-login with the new password, and therefore won't be able to?
Help pleasehI,
Yes change the Password and they will not be able to login.
That is change the Password at the server you are using.
Either AIM itself for AIM name or iForgot for @MAC.com or MobilMe names
Login to your Google account and change the password there in your Account Settings
With any other Jabber Account you will have to use the third Party app you used to get the accounst Name set up.
Then Change it in iChat.
10:25 PM Sunday; June 26, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb( 10.6.7)
Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images." No, Seriously
Message was edited by: Ralph Johns (UK) -
not sure when this changed but the firbug icon used to be on the bottom of the window and how the only way to activate it is through the dropdowns. This is really cumbersome and I am not sure if I just missing something to make the icon show up in the add-on bar for easy/quick access?
You can activate the old icon by setting a preference in about:config or select curstomize and move the button from the top to the bottom. See [http://blog.getfirebug.com/2011/08/03/firebug-start-button/ firebug-start-button]
-
Can I download iTunes to my new mini ipad without it automatically syncing over to my Window vista computer. I only want tunes on my ipad I want to keep my computer separate
iTunes cannot be downloaded to an iPad. iTunes on an iPad is already preinatalled so there's no need to download it, and on the iPad its the store access. The icon looks like this:
Why do you want to download iTunes to your iPad?
What are you aiming to accomplish? -
library. Do you want to erase this iPhone and sync with this iTunes library?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
User with admin rights can't access files through the command prompt
I have a strange situation where I have 2 users both setup exactly the same with admin rights on a 2003 (32 bit) server through an AD group membership, but one can do everything as expected but the other can't.
The one that can't is trying to execute a program is a command prompt and keeps getting access denied or invalid directory when trying to cd into the folder. I double and tripled check the permissions and they are correct, this person should have
full admin. In fact I did a effective permissions through explorer and it states full rights. Along those lines this person can also access the folder in question through explorer just not a command prompt.
Has anyone seen this before ? and if so what can be done about it.
ThanksHi,
Can the user execute the program through explorer? In Windows Server 2003, the Users group does not have Read and Execute permissions to the command processor (Cmd.exe).
You could refer to the article below to resolve the issue:
"Access is denied" error message when you run a batch job on a Windows Server 2003-based computer
http://support.microsoft.com/kb/867466
Best Regards,
Mandy
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place. -
How do i get the few songs in my library to be "authorized to play" when all the other ones are. I have tried doing them individually, NOT WORKING This is on my home laptop. All of the songs play on one computer but some not on the other.
Find the songs that don't work -- one at a time. Right-click on the song in iTunes and do a "Get Info" On the summary tab, look at the account name field. That's critical -- is that account authorized on your computer?
That's the issue. -
Now when I try to reload the program it says thatI need to reboot to complete the uninstall. I have done this a dozen times but I can't get past the Reboot to complete uninstall. Any help or suggestions would be greatly appreciated.
It sounds like you just opened up a second window and not a second instance of Firefox. You cannot have two instances running on same Profile as a second instance is started with its own Profile and -no-remote
-
Automatically Add to iTunes folder is not working in iTunes 10
I recently installed iTunes 10 (x64) on my Win7Pro computer. iTunes does not seem to do anything with the Automatically Add to iTunes folder. The only things I have done so far are to set the main music folder to my server folder (for backup purposes) and set it for iTunes to manage my files. So far, I have added folder and files to the Automatically Add to iTunes folder but nothing happens, even after reboots of either iTunes or my computer. Any info or setting I am missing to make this happen would be appreciated. Thank you for your time in advance.
yeah. . .
this "feature" is wonderful. . . if you want to throw away all your music....
I wanted to use iTunes to organize my music via iTunes library folder organization... you know "Artist\Album\Track No - Title"
so -
I installed iTunes 10
In preferences, I set my iTunes media folder to "D:\Media Files"
went to my windows media library folder,
hit ctrl+a, ctrl +x to 'select and cut' all the subfolders
went to the "Automatically Add to iTunes" folder that was created by iTunes under "D:\Media Files"
hit ctrl+v to paste
Watched "Automatically Add to iTunes" start filling with the folder it had "cut"
And watched as the folders then started to go away (i assumed that iTunes was doing its magic and organizing them under "D:\Media Files\Music")
when done. . . "Automatically Add to iTunes" was completely empty...
and so was the iTunes library. . . and nothing in "D:\Media Files\" except for:
"D:\Media Files\Automatically Add to iTunes"
and
"D:\Media Files\.iTunes Preferences.plist"
furthermore. . . no folder named "not Added" which is were they were supposed to go if the autmatic add to library failed.
did a search from the command line:
dir D:\*.mp3 /s/b
and
dir D:\*.mp3 /s/b
in both cases. . . "file not found"
thanks crapple. . . I just lost about 2 grand in music that I actually payed for as well as 10 years of music collecting.
google "unit testing." you novices should look into it.
"crApple. . . we make expensive computers to run software that doesn't work. . . but thats ok. . our customers don't know how to use computers anyway"
over/under on the duration this post remains in the forum before the admin deletes it for pointing that apple ***: 5 minutes -
How can I bypass Automatically Add to iTunes?
I have a large CD collection (>3000) that I've ripped to iTunes in ALAC format; I only listen to CD or better quality music, so I don't have any mp3 or AAC files in my iTunes library. I keep my music on an external hard drive. I recently bought a larger external hard drive and moved all of my music to that drive. For some reason, iTunes chose to put all of my music in a folder called "Automatically Add to iTunes". This was fine, except that I could no longer see the contents of the hard drive; however, I did know that the files were there, becasue of the disc space that they consumed.
Today, I ripped two new CDs to the hard drive through iTunes and I noticed that iTunes placed the music folders for those CDs outside of the "Automatically Add to iTunes". I decded to drag the new folders into the "Automatically Add to iTunes" folder. When I did so, all of the previous music disappeared and I cannot recover it. Fortunately, I have a copy of Sentuni, so I'll be able to put the music back on the hard drive from my iPods, but this process will require several hours. In addition, ripping my CD collection to iTunes required a lot of time, so I'm not pleased with the "Automatically Add to iTunes" folder feature. Is there a way to disable this feature, so that I can simply put my music on my external drive and be able to see that the folders are there.
I've been a devoted Apple customer for almost a decade, so I won't get too upset over this issue, but I wish that your developers would have addressed this issue during the development stage. Thanks for your attention to this problem.
Best,
HeathHeath Watts wrote:
If only this were the case. I tried to move several albums into the "Automatically add to iTunes" folder, which resulted in thousands of albums being erased from the folder. One should be able to drag a music folder into the "Automatically add to iTunes" folder without iTunes erasing the original contents of the folder.
It didn't erase anything.
It automatically added them to iTUnes and moved them to the correct folder (Movies, Music, etc.) in the location shown in iTunes prefs > Advanced - iTunes media folder location.
I would like to disable the "Automatically add to iTunes" feature in iTunes,
You "disable" it by not putting anything into it. If you don't want to use it, don't use it.
If you want to manually manage, do not put anything into this folder.
Go to iTunes prefs > Advanced and uncheck Copy files to iTunes media folder when adding to library.
Then File > Add to library adn select what you want to add to iTunes. Do NOT put anything into the Automatically add to iTunes folder
and would like to be able to see the albums and artists on my external hard drive without having to do Spotlight searches
You wouldn't have to do Spotlight searches anyway.
The files are in /Music/Artist/Album folderin the location shown in iTunes prefs > Advanced - iTunes media folder location.
Also, in iTunes, you can select a song, right click - Show in Finder. -
ITunes automatically adding songs on my computer to my iTunes library
Ok... really this isn't a problem that can be fixed by consulting a forum, but because I can't exactly email apple support, I'm posting here to see if other people have this issue on their minds.
Apple thought it would be intuitive and wonderful for iTunes to have a feature that searches through your hard drive and adds songs to your library as they are downloaded to your computer. As someone who is always being sent new songs, and often listening to songs only once before deleting them, this feature has actually caused a hassle for me. I now have to spend extra time going through my library in order to delete songs I didn't want in my library in the first place.
This is just a plea for iTunes programmers to make this feature OPTIONAL in the next version of iTunes.
Thanks!
Losing FaithYou can use this form to submit feedback on iTunes to the iTunes engineers; requests submitted through this form are more likely to reach them than messages posted on the Discussions.
(17750) -
ITuned 9 "automatically add to itunes" folder does not add files
Help! I am new to iTunes 9, just built a Win 7 HTPC works well but now wanting to add all of my music to iTunes. Have approx 7k songs in iTunes but when I drop any other folders into the Automatically Add to iTunes folder created by iTunes it does nothing with the files. They are not added to the library, they are not moved or deleted.
It makes no difference if I re-start iTunes or if I give the application Administrator privilages. Help / ideas please...I too, have an external drive and it works for me.
The "Automatically Add to iTunes" folder should be in the "iTunes Media" folder on your Music drive. I created a shortcut to this folder and put it on my desktop. I can drag mp3's to this shortcut and they get added to iTunes.
Check your iTunes Advanced Preferences. The "iTunes Media folder location" should be "/Volumes/Music/iTunes Media". You *may* have to check "Keep iTunes Media folder organized". -
Automatically updation of User Status
Hi All,
I am facing a problem on automatic updation of user status.As I have a process that on the basis of one field value in a quality notification I want to update the user status automatically.
I explored something with business process but not getting the right way to use it.
Please guide me if anyone deals with the same scenario or know more about using business process with user profile.
Cheers,
TusharHey Prasad,
You will have to Develop a report to do this...
You should use FM CRM_ORDER_MAINTAIN to do this...
Details of how to use this FM for Updating Status could be found in CRM forum..
I would advice to consult your CRM Tech Team who are in best position to do this..
Please Reward for usefulll Post..
Regards,
Anand..
Maybe you are looking for
-
My Firefox browser is no longer working on my phone
I primarily use my Mozilla Firefox browser on my android phone. I went to use it yesterday and got an error message stating it was sorry and then wanted me to send the crash report. Then it said it sent the report and then goes right back to the scre
-
I just tried to install latest iTunes version and install failed. A pop-up stated "iTunes was not installed correctly. Please reinstall iTunes. ERROR 7 (Windows error 1114)." I have a decent-sized iTunes library that is not backed-up to the cloud. Ho
-
Dashboard Widgets Disappearing
Here's my setup: - I use the macbook pro standalone away from the office. - At the office, I put the macbook in target disk mode, connect it to my G5, and use my home folder on the macbook as my home folder when I"m logged in to the G5. Works great,
-
Full time LabVIEW programmer - Southern California
MoviMED is Southern California's leading machine vision solutions provider. The company provides custom and off-the-shelf machine vision solutions to all major industry sectors. Vision applications cover the entire electro-magnetic spectrum from IR t
-
hi everyone i need help for using adobe after effects cs4 because it doesn't seem to work correctly when i try to import video, some of flv that i download it form youtube works and i know that it can't use vob file so i converted it with total video