Background job is running for long tome in source system (ECC)

Hi All,
Background job is running for long tome in source system (ECC) while extracting data to PSA.
I checked in ECC system SM66,SM50 the job is still running
in SM37 the job is Active
There are only maximum 7000 records the extractor is 2LIS_02_ITM but it is taking 11 to 13 hours to load to PSA daily
I had checked enhancements every thing is correct.
Please help me on this how can I solve this issue.
Regards
Supraja K

Hi sudhi,
The difference between Call customer enhancement... and Result of customer enhancement:... is very less we can say this as a second.
The difference is between LUWs confirmed and 1 LUWs -
   and Call customer enhancement -
Please find the job log details below, and give me the solution to ressolve this
01:06:43 ***01:06:43 * ztta/roll_extension........... 2000000000                              *                 R8           050
                 R8           048
01:06:43 1 LUWs confirmed and 1 LUWs to be deleted with function module RSC2_QOUT_CONFIRM_DATA     RSQU          036
06:56:31 Call customer enhancement BW_BTE_CALL_BW204010_E (BTE) with 5.208 records                  R3           407
06:56:31 Result of customer enhancement: 5.208 records                                              R3           408
06:56:31 Call customer enhancement EXIT_SAPLRSAP_001 (CMOD) with 5.208 records                      R3           407
06:56:31 Result of customer enhancement: 5.208 records                                              R3           408
06:56:31 PSA=1 USING SMQS SCHEDULER / IF [tRFC=ON] STARTING qRFC ELSE STARTING SAPI                 R3           299
06:56:31 Synchronous send of data package 1 (0 parallel tasks)                                      R3           410
06:56:32 tRFC: Data Package = 0, TID = , Duration = 00:00:00, ARFCSTATE =                           R3           038
06:56:32 tRFC: Start = 00.00.0000 00:00:00, End = 00.00.0000 00:00:00                               R3           039
06:56:32 Synchronized transmission of info IDoc 3 (0 parallel tasks)                                R3           414
06:56:32 IDOC: Info IDoc 3, IDoc No. 1549822, Duration 00:00:00                                     R3           088
06:56:32 IDoc: Start = 04.10.2011 06:56:32, End = 04.10.2011 06:56:32                               R3           089
06:56:32 Altogether, 0 records were filtered out through selection conditions                      RSQU          037
06:56:32 Synchronized transmission of info IDoc 4 (0 parallel tasks)                                R3           414
06:56:32 IDOC: Info IDoc 4, IDoc No. 1549823, Duration 00:00:00                                     R3           088
06:56:32 IDoc: Start = 04.10.2011 06:56:32, End = 04.10.2011 06:56:32                               R3           089
06:56:32 Job finished                                                                               00           517
Regards
Supraja

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We have an ABAP process job BI_PROCESS_ABAP in a process chain. This job is running for a very long time than previous run time.
Recently we had an ORACLE database upgrade from 9.2 to 10g.
From the very next day , we are having this problem.
And also previously this process-chain was under control of BASIS guys . they were using a tool called CRONACLE to schedule it. At the time of upgrade this tool was crashed and they asked us to schedule it in BW system instead.
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one is having both primary & secondary indexes but the other table is having only primary index.
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Where must be the problem?...
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Please ask yr basis consultant to check the system parms.
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abap/heap_area_dia 2000000000
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Background Jobs running for long time.

Dear All,
I had done the Homogeneous System Copy on my ECC 6 QA System successfully by restoring the offline backup of Production system. My system is up & running but I have some Performace issues in the system. I also observed that some jobs are running since long time & most commonly i got the below line in the BGD Trace "WP has reached abap/heaplimit = 40000000 bytes".
I search for the notes but couldn't find anything.
Please help me to resolve this issue.
Below is the Trace :-
trc file: "dev_w7", trc level: 1, release: "700"
ACTIVE TRACE LEVEL           1
ACTIVE TRACE COMPONENTS      all, MJ
M sysno      12
M sid        UBQ
M systemid   370 (Solaris on SPARCV9 CPU)
M relno      7000
M patchlevel 0
M patchno    52
M intno      20050900
M make:      single threaded, Unicode, 64 bit, optimized
M pid        16335
M
M
M Mon Nov 10 19:01:10 2008
M kernel runs with dp version 210000(ext=109000) (@(#) DPLIB-INT-VERSION-210000-UC)
M length of sys_adm_ext is 572 bytes
M ThInit: running on host UBSQAS
M calling db_connect ...
C Client NLS settings: AMERICAN_AMERICA.UTF8
C Logon as OPS$-user to get SAPSR3's password
C Connecting as /@UBQ on connection 0 (nls_hdl 0) ... (dbsl 700 240106)
C Nls CharacterSet                 NationalCharSet              C      EnvHp      ErrHp ErrHpBatch
C    0 UTF8                                                      1 0x1067f1be0 0x1067f96a0 0x106809e38
C Attaching to DB Server UBQ (con_hdl=0,svchp=0x106809d68,svrhp=0x10680c0b8)
C Starting user session (con_hdl=0,svchp=0x106809d68,srvhp=0x10680c0b8,usrhp=0x1067f9eb8)
C Now '/@UBQ' is connected (con_hdl 0, nls_hdl 0).
C Got SAPSR3's password from OPS$-user
C Disconnecting from connection 0 ...
C Closing user session (con_hdl=0,svchp=0x106809d68,usrhp=0x1067f9eb8)
C Now I'm disconnected from ORACLE
C Connecting as SAPSR3/<pwd>@UBQ on connection 0 (nls_hdl 0) ... (dbsl 700 240106)
C Nls CharacterSet                 NationalCharSet              C      EnvHp      ErrHp ErrHpBatch
C    0 UTF8                                                      1 0x1067f1be0 0x1067f96a0 0x106809e38
C Starting user session (con_hdl=0,svchp=0x106809d68,srvhp=0x10680c0b8,usrhp=0x1067f9eb8)
C Now 'SAPSR3/<pwd>@UBQ' is connected (con_hdl 0, nls_hdl 0).
C Database NLS settings: AMERICAN_AMERICA.UTF8
C Database instance UBQ is running on UBSQAS with ORACLE version 10.2.0.2.0 since 20081109
B Connection 0 opened (DBSL handle 0)
B Wp Hdl ConName          ConId     ConState     TX PRM RCT TIM MAX OPT Date     Time   DBHost
B 000 000 R/3              000000000 ACTIVE       NO YES NO 000 255 255 20081110 190110 UBSQAS
M db_connect o.k.
M ICT: exclude compression: .zip,.cs,.rar,.arj,.z,.gz,.tar,.lzh,.cab,.hqx,.ace,.jar,.ear,.war,.css,.pdf,.js,.gzip
I MtxInit: 7 0 0
M SHM_PRES_BUF###(addr: 0xffffffff6c400000, size: 4400000)
M SHM_ROLL_AREA##(addr: 0xfffffffe56000000, size: 134217728)
M SHM_PAGING_AREA##(addr: 0xfffffffe50000000, size: 67108864)
M SHM_ROLL_ADM###(addr: 0xffffffff7000a000, size: 2672386)
M SHM_PAGING_ADM##(addr: 0xffffffff77a00000, size: 656416)
M ThCreateNoBuffer##allocated 572152 bytes for 1000 entries at 0xfffffffe48004000
M ThCreateNoBuffer##index size: 3000 elems
M ThCreateVBAdm##allocated 12176 bytes (50 server) at 0xffffffff77900000
X EmInit: MmSetImplementation( 2 ).
X MM diagnostic options set: 0
X <ES> client 7 initializing ....
X Using implementation std
X ES initialized.
B db_con_shm_ini: WP_ID = 7, WP_CNT = 12, CON_ID = -1
B dbtbxbuf: Buffer TABL (addr: 0xfffffffe42000100, size: 30000000, end: 0xfffffffe43c9c480)
B dbtbxbuf: Buffer TABLP (addr: 0xffffffff6b800100, size: 10240000, end: 0xffffffff6c1c4100)
B dbexpbuf: Buffer EIBUF (addr: 0xffffffff65800108, size: 4194304, end: 0xffffffff65c00108)
B dbexpbuf: Buffer ESM   (addr: 0xffffffff65000108, size: 4194304, end: 0xffffffff65400108)
B dbexpbuf: Buffer CUA   (addr: 0xfffffffe4b01e108, size: 3072000, end: 0xfffffffe4b30c108)
B dbexpbuf: Buffer OTR   (addr: 0xffffffff64800108, size: 4194304, end: 0xffffffff64c00108)
M rdisp/reinitialize_code_page -> 0
M icm/accept_remote_trace_level -> 0
M rdisp/no_hooks_for_sqlbreak -> 0
M CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.
S *** init spool environment
S initialize debug system
T Stack direction is downwards.
T debug control: prepare exclude for printer trace
T new memory block 0x106ab5bb0
S spool kernel/ddic check: Ok
S using table TSP02FX for frontend printing
S 1 spool work process(es) found
S frontend print via spool service enabled
S printer list size is 150
S printer type list size is 50
S queue size (profile)   = 300
S hostspool list size = 3000
S option list size is 30
S      found processing queue enabled
S found spool memory service RSPO-RCLOCKS at 0xfffffffe4b30e070
S doing lock recovery
S setting server cache root
S found spool memory service RSPO-SERVERCACHE at 0xfffffffe4b30e548
S    using messages for server info
S size of spec char cache entry: 297032 bytes (timeout 100 sec)
S size of open spool request entry: 2168 bytes
S immediate print option for implicitely closed spool requests is disabled
A Mon Nov 10 19:01:11 2008
A
A     PXA
A PXA INITIALIZATION
A PXA: Fragment Size too small: 73 MB, reducing # of fragments
A System page size: 8kb, total admin_size: 11048kb, dir_size: 10992kb.
A Attached to PXA (address 0xfffffffe20000000, size 300000K)
A abap/pxa = shared protect gen_remote
A PXA INITIALIZATION FINISHED
A     PXA
A
A ABAP ShmAdm attached (addr=0xfffffffe60590000 leng=20938752 end=0xfffffffe61988000)
A >> Shm MMADM area (addr=0xfffffffe6083edd0 leng=140480 end=0xfffffffe60861290)
A >> Shm MMDAT area (addr=0xfffffffe60862000 leng=17981440 end=0xfffffffe61988000)
A RFC rfc/signon_error_log = -1
A RFC rfc/dump_connection_info = 0
A RFC rfc/dump_client_info = 0
A RFC rfc/cp_convert/ignore_error = 1
A RFC rfc/cp_convert/conversion_char = 23
A RFC rfc/wan_compress/threshold = 251
A RFC rfc/recorder_pcs not set, use defaule value: 2
A RFC rfc/delta_trc_level not set, use default value: 0
A RFC rfc/no_uuid_check not set, use default value: 0
A RFC rfc/bc_ignore_thcmaccp_retcode not set, use default value: 0
A RFC Method> initialize RemObjDriver for ABAP Objects
M ThrCreateShObjects##allocated 12676 bytes at 0xffffffff77700000
N SsfSapSecin: putenv(SECUDIR=/usr/sap/UBQ/DVEBMGS12/sec): ok
N
N =================================================
N === SSF INITIALIZATION:
N ===...SSF Security Toolkit name SAPSECULIB .
N ===...SSF trace level is 0 .
N ===...SSF library is /usr/sap/UBQ/DVEBMGS12/exe/libsapsecu.so .
N ===...SSF hash algorithm is SHA1 .
N ===...SSF symmetric encryption algorithm is DES-CBC .
N ===...sucessfully completed.
N =================================================
N =================================================
N MskiInitLogonTicketCacheHandle: Logon Ticket cache pointer retrieved from shared memory.
N MskiInitLogonTicketCacheHandle: Workprocess runs with Logon Ticket cache.
M JrfcVmcRegisterNativesDriver o.k.
W =================================================
W === ipl_Init() called
W    ipl_Init(): wp task type is 4:BTC, skip initialization
W === ipl_Init() returns 0, ITSPE_OK: OK
W =================================================
E Replication is disabled
E EnqCcInitialize: local lock table initialization o.k.
E EnqId_SuppressIpc: local EnqId initialization o.k.
E EnqCcInitialize: local enqueue client init o.k.
B
B Mon Nov 10 19:30:28 2008
B dbtran INFO (init_connection '<DEFAULT>' [ORACLE:700.08]):
B   max_blocking_factor = 15, max_in_blocking_factor      =   5,
B   min_blocking_factor = 10, min_in_blocking_factor      =   5,
B   prefer_union_all    =   0, prefer_join                 =   0,
B   prefer_fix_blocking =   0, prefer_in_itab_opt          =   1,
B   convert AVG         =   0, alias table FUPD            =   0,
B   escape_as_literal   =   1, opt GE LE to BETWEEN        =   0,
B   select *            =0x0f, character encoding          = STD / <none>:-,
B   use_hints           = abap->1, dbif->0x1, upto->2147483647, rule_in->0,
B                         rule_fae->0, concat_fae->0, concat_fae_or->0
M SecAudit(RsauShmInit): WP attached to existing shared memory.
M SecAudit(RsauShmInit): addr of SCSA........... = 0xffffffff78500000
M SecAudit(RsauShmInit): addr of RSAUSHM........ = 0xffffffff78500768
M SecAudit(RsauShmInit): addr of RSAUSLOTINFO... = 0xffffffff785007a0
M SecAudit(RsauShmInit): addr of RSAUSLOTS...... = 0xffffffff785007ac
A
A Mon Nov 10 20:04:25 2008
A WP has reached abap/heaplimit = 40000000 bytes
A
A Tue Nov 11 02:25:41 2008
A generated report /1BCWDY/BSAEKROD3IX58HSBOTLJ==CP         with fingerprint 1078C98BF377F2618A7F4843DE257FC8   50556
Tue Nov 11 02:36:40 2008
actual OCI-type (1) of OUT-variable 0 differs from cached statement (96) ==> reparsing
sc_p=0x10673a550,no=176,idc_p=0x106750c68,con=0,act=1,slen=149,smax=768,#vars=5,stmt=0x107ba9dc0,table=TADIR
prep=1,lit=0,nsql=0,lobret=0,#exec=455,dbcnt=0,upsh_p=(nil),ocistmth_p=0x1073f3ec0
IN : cols=5,rmax=1,xcnt=0,rpc=0,rowi=0,rtot=0,upto=4294967295,rsize=108,vmax=32,bound=1,iobuf_p=0x1068680e0,vda_p=0x1073f8960
      lobs=0,lmax=0,lpcnt=0,larr=(nil),lcurr_p=(nil),rret=0
OUT: cols=1,rmax=0,xcnt=0,rpc=0,rowi=0,rtot=0,upto=1,rsize=0,vmax=32,bound=1,iobuf_p=(nil),vda_p=0x1073f90f0
      lobs=0,lmax=0,lpcnt=0,larr=(nil),lcurr_p=(nil),rret=0
SELECT /*+ FIRST_ROWS */ "OBJ_NAME" FROM "TADIR" WHERE "PGMID" = :A0 AND ( "OBJECT" = :A1 OR "OBJEC\
T" = :A2 ) AND "OBJ_NAME" = :A3 AND ROWNUM <= :A4;
actual OCI-type (96) of OUT-variable 0 differs from cached statement (1) ==> reparsing
sc_p=0x10673a550,no=176,idc_p=0x106750c68,con=0,act=1,slen=149,smax=768,#vars=5,stmt=0x107ba9dc0,table=TADIR
prep=1,lit=0,nsql=0,lobret=0,#exec=2,dbcnt=0,upsh_p=(nil),ocistmth_p=0x1073f3ec0
IN : cols=5,rmax=1,xcnt=0,rpc=0,rowi=0,rtot=0,upto=4294967295,rsize=108,vmax=32,bound=1,iobuf_p=0x1068680e0,vda_p=0x1073f8960
      lobs=0,lmax=0,lpcnt=0,larr=(nil),lcurr_p=(nil),rret=0
OUT: cols=1,rmax=0,xcnt=0,rpc=0,rowi=0,rtot=0,upto=1,rsize=0,vmax=32,bound=1,iobuf_p=(nil),vda_p=0x1073f90f0
      lobs=0,lmax=0,lpcnt=0,larr=(nil),lcurr_p=(nil),rret=0
SELECT /*+ FIRST_ROWS */ "OBJ_NAME" FROM "TADIR" WHERE "PGMID" = :A0 AND ( "OBJECT" = :A1 OR "OBJEC\
T" = :A2 ) AND "OBJ_NAME" = :A3 AND ROWNUM <= :A4;
Tue Nov 11 02:36:42 2008
actual OCI-type (1) of OUT-variable 0 differs from cached statement (96) ==> reparsing
sc_p=0x10673a550,no=176,idc_p=0x106750c68,con=0,act=1,slen=149,smax=768,#vars=5,stmt=0x107ba9dc0,table=TADIR
prep=1,lit=0,nsql=0,lobret=0,#exec=3,dbcnt=0,upsh_p=(nil),ocistmth_p=0x1073f3ec0
IN : cols=5,rmax=1,xcnt=0,rpc=0,rowi=0,rtot=0,upto=4294967295,rsize=108,vmax=32,bound=1,iobuf_p=0x1068680e0,vda_p=0x1073f8960
      lobs=0,lmax=0,lpcnt=0,larr=(nil),lcurr_p=(nil),rret=0
OUT: cols=1,rmax=0,xcnt=0,rpc=0,rowi=0,rtot=0,upto=1,rsize=0,vmax=32,bound=1,iobuf_p=(nil),vda_p=0x1073f90f0
      lobs=0,lmax=0,lpcnt=0,larr=(nil),lcurr_p=(nil),rret=0
SELECT /*+ FIRST_ROWS */ "OBJ_NAME" FROM "TADIR" WHERE "PGMID" = :A0 AND ( "OBJECT" = :A1 OR "OBJEC\
T" = :A2 ) AND "OBJ_NAME" = :A3 AND ROWNUM <= :A4;
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Hi Shambo
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Hi Gurus,
I'm working with SAP CRM 2007 - Interaction Centre
We have configured first response date and to do by date in item category.
If agent fails to response within the first response date or if agent fails to complete
to close the ticket within the to do by date,An action is configured to trigger and an
escalation email(Smart Form) is sent to agent`s manager inbox.
We have scheduled background job for the program RSPPFPROCESS with variant in background
to trigger this actions( It is scheduled 4 times in a day ).
Previously this job used to take 6 hours to complete execution.
But now its taking 12 hours to complete the execution and there is no change in the
variant.
Can anyone please advice me reason for this behavior.
Kind Regards,
Vinod

Hi Manfred,
We are experiencing similar performance issue when running the RSPPFPROCESS Job. We opened a OSS message for quite some time but didn't get any useful help from SAP.
Can you please provide more information regarding your ZRSPPFPROCESS program on identifying the crtical performance steps to resolve the performance issue? We are also thinking of archiving the record in table PPFTTRIGG , we have over 73+ millions records in the table but there is no archiving object for PPF actions. We would like to focus on reducing the number of entries in the table PPFTTRIGG hopefully to improve the performance. Any thoughts on it?
Thanks in advance for your kind help!
Best Regards,
Madeline

Background Job not running

Hi All,
A background job has been scheduled to run every minute.It was working fine but a few days back it did not get scheduled for 2 hours . Any suggestions as to why this might have happened.
TIA.
Vartika

Hi Manik,
The job started working fine after 2 hours. It was only for 2 hrs that it did not work. How to check if the userid was locked or not during that period.
Thanks
Vartika

Background job is running for long tome in source system (ECC)

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