Backing up a defective MB before returning it to Apple

I am returning my defective MB to Apple. What's the best way to backup the contents of the hard drive for installation on the new MB when it arrives?
Unfortunately I had to do two archive and install procedures, which appear to have used a lot of disk space. I have a Maxtor one touch external drive that I have copied the contents of the MB onto using Disk Utility. I assume the large "previous system" folders from the archive and Install would be included in the "restore" to the new machine. I would rather keep my new system lean from the start if possible.
I could live with just keeping my music and photos if that is easier. Any tips on backing those files up for easy installation on a new system?
Thanks for any ideas.

Why don't you just back up your User folder contents, and any applications you installed that did not come on your MBP. You could also back up your Safari and Mail folders in Users-Library. Everything else will already be on your replacement. If you installed printer drivers, etc., then you could just reinstall them.
To use your external drive with your MBP to do an entire bootable back up, you should use a program like SuperDuper, available at Versiontracter.com

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Forgot to erase apple tv before returning it, will apple reset it before reselling?

i swapped my defective apple tv for a new one but forgot to reset the first one before returning it. will apple reset it before reselling it (if they fix it)? I signed into my itunes account and chose not to ask for password for buying content.

Seasons Greetings
Apple will erase all content before refurbishing the unit.

Time capsule says disk has an error and will not mount on my computer; how can I purge TC before returning it to apple for replacement?

Time capsule will not mount but stillhas wi-fi;apple sent a replacement that works fine. I have to send my old time capsule back to apple but I want to purge it for security reason (personal data). Will pushing the reset button while plugging it in to restore to factory setting delete all back-ups also?

No, it won't do anything to the hard disk.
You need to go to the disk tab on the airport utility.. and erase the drive.. if the drive doesn't show up it is dead and not an issue.. Also Apple are careful to destroy data left on drives.. It might be hard to trust them.. but I think they are careful.. mind you if you have your account numbers for your multi-million dollar accounts.. then use an axe and forget the warranty.

Timer before return to the input page

Summary:
I have a working page. User inputs their details. Clicks on Submit. Writes to the database table. Goes off to this acknowledgement page.
I want to pause the page (the acknowledgement page) for awhile before returning to the form again.
Question:
At the moment, after the Submit, the acknowledge page display and the session ends there. I need to redirect it back to the user input form. Please advice. How will I achieve this, What code to include? Where to include the piece of code? Thank you.
Source Code:
<?php require_once('Connections/dbAttendance.php'); ?>
<?php
if (!function_exists("GetSQLValueString")) {
function GetSQLValueString($theValue, $theType, $theDefinedValue = "", $theNotDefinedValue = "")
if (PHP_VERSION < 6) {
    $theValue = get_magic_quotes_gpc() ? stripslashes($theValue) : $theValue;
$theValue = function_exists("mysql_real_escape_string") ? mysql_real_escape_string($theValue) : mysql_escape_string($theValue);
switch ($theType) {
    case "text":
      $theValue = ($theValue != "") ? "'" . $theValue . "'" : "NULL";
      break;
    case "long":
    case "int":
      $theValue = ($theValue != "") ? intval($theValue) : "NULL";
      break;
    case "double":
      $theValue = ($theValue != "") ? doubleval($theValue) : "NULL";
      break;
    case "date":
      $theValue = ($theValue != "") ? "'" . $theValue . "'" : "NULL";
      break;
    case "defined":
      $theValue = ($theValue != "") ? $theDefinedValue : $theNotDefinedValue;
      break;
return $theValue;
$editFormAction = $_SERVER['PHP_SELF'];
if (isset($_SERVER['QUERY_STRING'])) {
$editFormAction .= "?" . htmlentities($_SERVER['QUERY_STRING']);
if ((isset($_POST["MM_insert"])) && ($_POST["MM_insert"] == "form")) {
$insertSQL = sprintf("INSERT INTO attendlist (Windowsid, title, firstname, surname, extension, mobile, jobrole, course, cpg, mgrname, room) VALUES (%s, %s, %s, %s, %s, %s, %s, %s, %s, %s, %s)",
                       GetSQLValueString($_POST['textfield'], "text"),
                       GetSQLValueString($_POST['select'], "text"),
                       GetSQLValueString($_POST['textfield2'], "text"),
                       GetSQLValueString($_POST['textfield3'], "text"),
                       GetSQLValueString($_POST['textfield4'], "text"),
                       GetSQLValueString($_POST['textfield5'], "text"),
                       GetSQLValueString($_POST['select5'], "text"),
                       GetSQLValueString($_POST['select2'], "text"),
                       GetSQLValueString($_POST['select4'], "text"),
                       GetSQLValueString($_POST['textfield7'], "text"),
                       GetSQLValueString($_POST['select3'], "text"));
mysql_select_db($database_dbAttendance, $dbAttendance);
$Result1 = mysql_query($insertSQL, $dbAttendance) or die(mysql_error());
$insertGoTo = "Thankyou.php";
if (isset($_SERVER['QUERY_STRING'])) {
    $insertGoTo .= (strpos($insertGoTo, '?')) ? "&" : "?";
    $insertGoTo .= $_SERVER['QUERY_STRING'];
header(sprintf("Location: %s", $insertGoTo));
mysql_select_db($database_dbAttendance, $dbAttendance);
$query_rsAttendance = "SELECT * FROM attendlist";
$rsAttendance = mysql_query($query_rsAttendance, $dbAttendance) or die(mysql_error());
$row_rsAttendance = mysql_fetch_assoc($rsAttendance);
$totalRows_rsAttendance = mysql_num_rows($rsAttendance);
?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title>Delegate Register</title>
<link href="Registerpage.css" rel="stylesheet" type="text/css" />
<link href="SpryAssets/SpryValidationTextField.css" rel="stylesheet" type="text/css" />
<link href="SpryAssets/SpryValidationSelect.css" rel="stylesheet" type="text/css" />
<script src="SpryAssets/SpryValidationTextField.js" type="text/javascript"></script>
<script src="SpryAssets/SpryValidationSelect.js" type="text/javascript"></script>
</head>
<?php
$date = date(“format”, $timestamp);
?>
<body>
<div class="container">
<div class="header"><img src="Cerner At Imperial2.jpg" width="960" height="150" alt="" /></div>
<div class="content">
    <h3>Register: <?php echo "Date - ".date("d/m/Y - H:ia")?></h3>
    <form action="<?php echo $editFormAction; ?>" method="post" name="form">
      <table width="780" border="0">
        <tr>
          <td><div align="right">User ID *</div></td>
          <td><span id="sprytextfield1">
            <input name="textfield" type="text" id="textfield" tabindex="1" size="18" maxlength="10" />
          <span class="textfieldRequiredMsg">A value is required.</span></span></td>
          <td> </td>
        </tr>
        <tr>
          <td><div align="right">Title *</div></td>
          <td><span id="spryselect1">
            <select name="select" id="select" tabindex="2">
              <option value="0">Select</option>
              <option value="1">Ms</option>
              <option value="2">Mrs</option>
              <option value="3">Mdm</option>
              <option value="4">Dr</option>
              <option value="5">Mr</option>
              <option value="6">Prof</option>
            </select>
          <span class="selectRequiredMsg">Please select an item.</span></span></td>
          <td> </td>
        </tr>
        <tr>
          <td><div align="right">First name*</div></td>
          <td><span id="sprytextfield2">
            <input name="textfield2" type="text" id="textfield2" tabindex="3" size="30" maxlength="30" />
          <span class="textfieldRequiredMsg">A value is required.</span></span></td>
          <td> </td>
        </tr>
        <tr>
          <td><div align="right">Surname *</div></td>
          <td><span id="sprytextfield3">
            <input name="textfield3" type="text" id="textfield3" tabindex="4" size="30" maxlength="30" />
          <span class="textfieldRequiredMsg">A value is required.</span></span></td>
          <td> </td>
        </tr>
        <tr>
          <td><div align="right">Contact / Bleep *</div></td>
          <td><span id="sprytextfield4">
            <input name="textfield4" type="text" id="textfield4" tabindex="5" size="30" maxlength="30" />
          <span class="textfieldRequiredMsg">A value is required.</span></span></td>
          <td> </td>
        </tr>
        <tr>
          <td><div align="right">Mobile no: (optional)</div></td>
          <td><input name="textfield5" type="text" id="textfield5" tabindex="6" size="20" maxlength="20" /></td>
          <td> </td>
        </tr>
        <tr>
          <td> </td>
          <td> </td>
          <td> </td>
        </tr>
        <tr>
          <td><div align="right">Job Role *</div></td>
          <td><span id="spryselect5">
            <select name="select5" id="select5" tabindex="7">
              <option value="0">Select </option>
              <option value="1">Doctor</option>
              <option value="2">Nurse IP</option>
              <option value="3">Nurse OP</option>
              <option value="4">Midwife</option>
              <option value="5">Booking Clerk</option>
              <option value="6">Medical Secretary</option>
              <option value="7">OP Receptionist</option>
              <option value="9">CNS/NP</option>
              <option value="10">Tester</option>
            </select>
          <span class="selectRequiredMsg">Please select an item.</span></span></td>
          <td> </td>
        </tr>
        <tr>
          <td><div align="right">Manager's Name *</div></td>
          <td><span id="sprytextfield5">
            <input name="textfield7" type="text" id="textfield7" tabindex="8" size="30" maxlength="30" />
          <span class="textfieldRequiredMsg">A value is required.</span></span></td>
          <td> </td>
        </tr>
        <tr>
          <td> </td>
          <td> </td>
          <td> </td>
        </tr>
        <tr>
          <td> </td>
          <td> </td>
          <td> </td>
        </tr>
        <tr>
          <td><div align="right">Course *</div></td>
          <td><span id="spryselect2">
            <select name="select2" id="select2" tabindex="9">
              <option value="0">Select</option>
              <option value="1">Demo</option>
              <option value="2">Doctors</option>
              <option value="9">CNS/NP</option>
              <option value="3">Nurse IP</option>
              <option value="4">Nurse OP</option>
              <option value="5">Midwife</option>
              <option value="6">Booking Clerk</option>
              <option value="7">Medical Secretary</option>
              <option value="8">OP Receptionist</option>
            </select>
          <span class="selectRequiredMsg">Please select an item.</span></span></td>
          <td> </td>
        </tr>
        <tr>
          <td><div align="right">Location *</div></td>
          <td><span id="spryselect3">
            <select name="select3" id="select3" tabindex="10">
              <option value="0">Select </option>
              <option value="1">CHX 12 Floor Rm 1</option>
              <option value="2">CHX 12 Floor Rm 2</option>
              <option value="3">CHX 10 West </option>
              <option value="4">HH N207 </option>
              <option value="5">HH W12 Conference</option>
              <option value="6">SMH Rm a</option>
              <option value="7">SMH Rm b</option>
              <option value="8">SMH Ming Wing Rm 5</option>
              <option value="9">SMH Ming Wing Rm 3</option>
            </select>
          <span class="selectRequiredMsg">Please select an item.</span></span></td>
          <td> </td>
        </tr>
        <tr>
          <td><div align="right">CPG *</div></td>
          <td><span id="spryselect4">
            <select name="select4" id="select4" tabindex="11">
              <option value="0">Select </option>
              <option value="1">CPG 1 - Medicine</option>
              <option value="2">CPG 2 - Surgery and Cancer</option>
              <option value="3">CPG 3 - Specialist Services </option>
              <option value="4">CPG 4 - Circulatory Services and Renal Medicine</option>
              <option value="5">CPG 5 - Womens and Children</option>
              <option value="6">CPG 6 - Clinical and Investigative Sciences</option>
              <option value="7">CPG 7 - Private Patients</option>
              <option value="8">Others</option>
            </select>
          <span class="selectRequiredMsg">Please select an item.</span></span></td>
          <td> </td>
        </tr>
        <tr>
          <td> </td>
          <td><input name="button" type="submit" id="button" value="Submit" /></td>
          <td> </td>
        </tr>
        <tr>
          <td><div align="center">*Mandatory fields </div></td>
          <td> </td>
          <td> </td>
        </tr>
      </table>
      <input type="hidden" name="MM_insert" value="form" />
    </form>
</div>
<div class="footer">
<p align="center">
    <a href="http://validator.w3.org/check?uri=referer"><img
      src="http://www.w3.org/Icons/valid-xhtml10" alt="Valid XHTML 1.0 Transitional" height="31" width="88" /></a>
      <p align="center"> Cerner@Imperial ICT Training Team </p>
</p>
</div>
</div>
<script type="text/javascript">
var sprytextfield1 = new Spry.Widget.ValidationTextField("sprytextfield1", "none", {validateOn:["blur", "change"]});
var spryselect1 = new Spry.Widget.ValidationSelect("spryselect1", {validateOn:["change", "blur"]});
var sprytextfield2 = new Spry.Widget.ValidationTextField("sprytextfield2", "none", {validateOn:["blur", "change"]});
var sprytextfield3 = new Spry.Widget.ValidationTextField("sprytextfield3", "none", {validateOn:["blur", "change"]});
var sprytextfield5 = new Spry.Widget.ValidationTextField("sprytextfield5", "none", {validateOn:["blur", "change"]});
var spryselect2 = new Spry.Widget.ValidationSelect("spryselect2", {validateOn:["change", "blur"]});
var spryselect3 = new Spry.Widget.ValidationSelect("spryselect3", {validateOn:["change", "blur"]});
var spryselect4 = new Spry.Widget.ValidationSelect("spryselect4", {validateOn:["change", "blur"]});
var sprytextfield4 = new Spry.Widget.ValidationTextField("sprytextfield4", "none", {validateOn:["blur", "change"]});
var spryselect5 = new Spry.Widget.ValidationSelect("spryselect5", {validateOn:["blur", "change"]});
</script>
</body>
</html>
<?php
mysql_free_result($rsAttendance);
?>

Eugene
The forums are displayed in an iframe. Therefore, if you wanted to simply refresh the forums to the exact page that you have navigated to, you should right-click on the content area of SDN (the forums page) and choose the refresh option. This will refresh this window and should keep your place marker. If you refresh the URL in the browser window then this will refresh the entire SDN page and will take you to the entry point of the forums.
I hope this helps
D

Long delay before returning to menu

I've made several movies and burned them using iDVD in the past, but I've never had this problem. After the movie is done playing, it takes at least a good minute to two minutes for the main menu to come back up. Any idea what is wrong or how to fix it?

It sounds like you miight have some extra space at the end of your movie. Sometimes a stray fragment of audio or video left over from editing gets located down the time line from the end of your movie. They can be tiny and hard to see. The movie will then play out with a dark screen until it reaches the "end" at that stray fragment, before returning to the menu. Expand your time line as wide as it will go and do a careful search for any such fragments and delete them.
Also, if you have music that has been muted but extends out past the end of your movie, the dark screen will play out until the end of the muted song before switching back to the menu.
Although unlikely, for some reason you may have left an extra long black clip at the end of your movie. (It happened to me once,)
If none of the above resolves your problem, try using the search function of this forum. I have seen your issue come up a lot.

HT1711 I have over 100 songs I bought back before mid-2009 when Apple dropped this DRM thing. If I want to play those songs on Sonos, the ONLY way to do so is pay Apple another $25/year for iTunes Match and re-download them??

I have a Sonos system in my house and suddenly discovered that many songs I bought off of iTunes years ago are 'grayed out' when I try to play them from my iPhone or do not appear as options at all when I try to play them on Sonos from my overall music library. It's well over 100 songs I bought back before mid-2009 when Apple dropped this DRM thing. From what I think I am reading, if I want to play those songs on Sonos, the ONLY way to do so is pay Apple another $25/year for iTunes Match (which I don't have any interest in) and then re-download them all in iTunes Plus format??

Matt,
I agree it was not all communicated real well, but in your case it will work out. You missed the program where you could have upgraded 100 tracks for 30 cents each (=$30) but now you can do it via Match (=$25). It works pretty simply, per this document:
Can I upgrade my previously purchased music to iTunes Plus?
Yes. If you subscribe to iTunes Match, you can download your previously purchased music again in the iTunes Plus format. To do so:
You need to delete the original DRM song from your library first. Doing this enables you to download the song again in the iTunes Plus format from iTunes in the Cloud.
Click the Purchased tab in the iTunes Store.
Click Music.
Locate the artist of the song you want to upgrade.
Click the iCloud Download icon next to the song you want to upgrade.
Just don't forget to put the Plus files on your hard drive -- properly backed up of course -- and to cancel the Match subscription before the second year rolls around!

Iphone 4 when power on stuck in itune logo, is it possible to do back up now? (never do back up in pc/icloud before)

Please help..
iphone 4 when power on stuck in itune logo, is it possible to do back up now? (never do back up in pc/icloud before)

You could try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. If it still shows the "connect to iTunes" screen, you can't do anything than restore it using recovery mode, explained here:
iOS: Unable to update or restore
And at this point backups can't be taken anymore, sorry.

I backed up my macbook pro before they intalled a new hard drive but when I reinstalled, my book says it isn't compatible with Maverick and I can't get the last year of pictures or files back.

I backed up my macbook pro before having a new hard drive installed. They installed Maverick for me, but now My Book says its not compatible and I can't restore my files and pictures from the external hard drive. What can I do?

Simple if you have a complete backup of your old drive erase the new one and restore from your Time Machine backup. That will put your Mac back to exactly like it was before you had the hard drive changed.
In all honesty I have no idea why most all the Apple stores upgrade every Mac that comes through to Mavericks.
To do the erasing and restoring you need to either boot from the original system discs that came with your Mac or if it came with either Lion or Mt Lion use the Online Internet Recovery system. To boot to that at startup hold down the Command + Option/alt + r keys and keep them held down until you see a globe on the screen. Once thje Mac OS X Utilities screen loads use Disk Utility to Repartition the drive as one partiotion to remove all data from it. Then when that is done exot disk Utility and select Restore from Time Machine Backup. Have the TM backup drive connected before you start this process.

I backed up my broken ipad, returned it to Apple got it replaced and have now accidently backup'd on my computer over the top of my original Ipad Back up. how do I get previous copy of my back up??

i backed up my broken ipad to my computer yesterday, returned it to Apple & got it replaced today and have now accidently backup'd on my computer over the top of my original Ipad Back up from yesterday. Can anyone advise how do I get previous copy of my back up??

Look at this knowledge base article on iOS backups to iTunes, note where the backups are kept for your type of computer, Windows or Mac, go to that Library location and see if there are any other files with the same name as the current backup but with a different extension and date/time stamp. If so you can edit the extension of the current backup and then change the extension of the previous backup so it looks like what was on the current and the do a restore. iTunes will think the older backup is now new and use it to restore.
If there are no such files then you over-wrote the backup and it is gone.

I backed up my iphone 4 before updating to my iphone 5 and it restored to default settings. As a result, i have lost all my photos. Is there ant way to reverse the back up as I have a 2 month old baby and desperatly want to retrieve my photos :-(

I backed up my iphone 4 before updating to my iphone 5 and it restored to default settings. As a result, I have lost all my photos. Is there any way to reverse the back up as I have a 2 month old baby and desperatly want to retrieve my photos :-(

Pictures are designed to be copied off the device regularly as would be done with any digital camera. There is no logical reason why anyone would fail to do this with supposedly important pictures.
If a recent backup exists, it is also possible to restore the device from the most recent backup, this may restore pictures to the device. If it does, COPY THEM OFF THE DEVICE IMMEDIATELY for safekeeping.

How do i move the reload page button in firefox OSX to beside the back button where it was before i updated.

how do i move the reload page button in firefox OSX to beside the back button where it was before i updated.
i know there is a classic theme addon for windows but i need a fix for osx...its very frustrating when you update and things like this change and cant be customized back to the way we are used to using the browser. its counter intuitive to have the refresh page button so far away from the back and home buttons.

Is Classic Theme Restorer only for Windows? I thought it worked on Mac, too. Some of the pre-selected interface items like the Application Button may match old Windows versions and you may need to deselect those in its Settings dialog.
To access that dialog, you can use the Add-ons page. Either:
* Command+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions, the on the right side, look for the Options button below Classic Theme Restorer.

After upgrading to 9.0.1, I now have space at the top of my screen -- whole page used to be filled, with tabs at top. How to get back to how it was before.

My screen saver shows for a few inches in back of the on-line application I'm in now, after upgrading to 9.0.1. How do I get its appearance back to how it was before? My tabs are at the top, which they were before. But this 2 inch space at the top is distracting.

Check that that space is coming from a toolbar that doesn't display properly.
*Firefox > Options
*View > Toolbars
See also:
*http://kb.mozillazine.org/Corrupt_localstore.rdf
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode

HT3275 I've 1.85TB empty space on my time Machine, but it only backs up to the beginning of the previous month. it should have weekly back-ups for every month before that. Any ideas why it deletes stuff older than a month?

I've 1.85TB empty space on my Time Machine, but it only retains back-ups to the beginning of the previous month. I should be able to access weekly back-ups for every month before that until the disk is full. Any ideas why it deletes stuff older than a month?
Thanks, Rigby.

If you are using Ethernet to connect your Mac to the Time Capsule, are you allowing at least 2-3 minutes for Time Machine to fully load when you open the application to see your backups?
If you are using wireless to connect, you may need to allow 8-10 minutes or longer for everything to fully load, depending on the speed of your wireless connection.
If you see only white time "bars" on the timeline at the right of the screen, you are seeing temporary backups. Permanent backups are displayed with purple "bars".

Getting bean's fields null even though before returning fields are not null

Hi All,
I have run into this weird problem. I am using sun ri 1.1_01 implementation.
I having problem getting field values from a bean on the jsp page. From my first page I click on a button and it goes to the action method in the managed bean. In this method I set the values of the fields. before returning the view Id, I print these values and everything is set. but when it goes to the next page, it does not display any values.
I have other action methods, where I am setting the same values and I am able to get those values.
The same method was working in a previous version of ear. I don't know what went wrong and it stopped working.
Here is my code of the method
this.setUserRequestedInfo(MetaDAOFactory.getDAO()
          .getAccountInfoByUID(uId));
if (this.getUserRequestedInfo() == null) {
     this.addMSGException("userRequested.not.valid");
     return NavigationResults.FAILURE;
this.logger.debug("\n\nBEFORE RETURNING FROM DEPART this.getUserRequestedInfo() = "
          + this.getUserRequestedInfo());
return NavigationResults.SUCCESS;before the return statement, when I log the values of userRequested, it prints the details, but I don't get this value in my jsp...
Is it some class loader or JSF life cycle problem?

Put some system.out statements into your bean setters, and see if the framework calls it after your action method.
Also, using a phase listener to get familiar with JSFs lifecycles (or finding little oddball issues like this) it's good to use a PhaseListener:
http://jroller.com/page/cschalk?entry=getting_familiar_with_the_jsf
I'm sorry I cannot give you a more specific solution. There just isn't enough information. Hopefully the above tools will help you gather more detail (and maybe even figure it out on your own!). =)
CowKing

How do I get rid of Quizulous, and go back to what I had before?

I don't want this, and I can't figure out how to get back to what I had before.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

Backing up a defective MB before returning it to Apple

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