Backup Assistant seems to have deleted numbers from my phone

I performed a backup with BA, and had 90 or so contacts on my phone and on the website.  Everything was fine for a few days, and I added two more contacts to my phone.  Then Monday I see my phone only has two numbers.  The two new ones. 
The contacts are on the online BA, but I can't get them back on the phone.  I've tried the "Sync" button on the web site.  I've tried manually running BA on the phone 5 times (with an hour in between).
What is going on?  How do I get the numbers back onto my phone?

Does anyone else think this outage is lasting a bit too long? I lost my phone and figured it was no big deal because I used backup assistant. I simply bought a new phone. The sales guy at the verizon store said the system was down for a couple of hours and I could get my contacsts later that evening. I wouldn't have stayed with verizon if I new my contacts couldn't be retrieved. I had over 200 contacts. Who can I call to complain about this issue? Getting a stock response saying the system is down is not acceptable. I don't care if the info has to be mannually stripped from the servers and sent to our phones. arghhh.

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