Backup using backint fails for maxdb

Hi All, I have configured backint for backup of maxdb for content server 640. I configured it as per the documents available, created the configuration fiale and the parameter file. Created the backup medium in dbmgui. Now when i try to run the backup using the pipe am getting the above mentioned error. Please find below the dbm.ebp log for the same...
more dbm.ebp 2009-10-22 02:06:08 Setting environment variable 'TEMP' for the directory for temporary files and pi pes to default ''. Setting environment variable 'TMP' for the directory for temporary files and pip es to default ''. Using connection to Backint for MaxDB Interface. 2009-10-22 02:06:08 Checking existence and configuration of Backint for MaxDB. Using configuration variable 'BSI_ENV' = '/sapdb/CFC/lcbackup/apoatlas.env' as path of the configuration file of Backint for MaxDB. Setting environment variable 'BSI_ENV' for the path of the configuration fil e of Backint for MaxDB to configuration value '/sapdb/CFC/lcbackup/apoatlas.env' . Reading the Backint for MaxDB configuration file '/sapdb/CFC/lcbackup/apoatl as.env'. Found keyword 'BACKINT' with value '/sapdb/CFC/db/bin/backint'. Found keyword 'INPUT' with value '/tmp/backint4sapdbCFC.in'. Found keyword 'OUTPUT' with value '/tmp/backint4sapdbCFC.out'. Found keyword 'ERROROUTPUT' with value '/tmp/backint4sapdbCFC.err'. Found keyword 'PARAMETERFILE' with value '/sapdb/CFC/lcbackup/param.cfg' . Found keyword 'TIMEOUT_SUCCESS' with value '1800'. Found keyword 'TIMEOUT_FAILURE' with value '1800'. Finished reading of the Backint for MaxDB configuration file. Using '/sapdb/CFC/db/bin/backint' as Backint for MaxDB program. Using '/tmp/backint4sapdbCFC.in' as input file for Backint for MaxDB. Using '/tmp/backint4sapdbCFC.out' as output file for Backint for MaxDB. Using '/tmp/backint4sapdbCFC.err' as error output file for Backint for MaxDB . Using '/sapdb/CFC/lcbackup/param.cfg' as parameter file for Backint for MaxD B. Using '1800' seconds as timeout for Backint for MaxDB in the case of success . Using '1800' seconds as timeout for Backint for MaxDB in the case of failure . Using '/sapdb/data/wrk/CFC/dbm.knl' as backup history of a database to migra te. Using '/sapdb/data/wrk/CFC/dbm.ebf' as external backup history of a database to migrate. Checking availability of backups using backint's inquire function. Check passed successful. 2009-10-22 02:06:08 Checking medium. Check passed successfully. 2009-10-22 02:06:08 Preparing backup. Setting environment variable 'BI_CALLER' to value 'DBMSRV'. Setting environment variable 'BI_REQUEST' to value 'NEW'. Setting environment variable 'BI_BACKUP' to value 'FULL'. Constructed Backint for MaxDB call '/sapdb/CFC/db/bin/backint -u CFC -f back up -t file -p /sapdb/CFC/lcbackup/param.cfg -i /tmp/backint4sapdbCFC.in -c'. Created temporary file '/tmp/backint4sapdbCFC.out' as output for Backint for MaxDB. Created temporary file '/tmp/backint4sapdbCFC.err' as error output for Backi nt for MaxDB. Writing '/sapdb/CFC/lcbackup/pipe1 #PIPE' to the input file. Writing '/sapdb/CFC/lcbackup/pipe2 #PIPE' to the input file. Prepare passed successfully. 2009-10-22 02:06:08 Creating pipes for data transfer. Creating pipe '/sapdb/CFC/lcbackup/pipe1' ... Done. Creating pipe '/sapdb/CFC/lcbackup/pipe2' ... Done. All data transfer pipes have been created. 2009-10-22 02:06:08 Starting database action for the backup. Requesting 'SAVE DATA QUICK TO '/sapdb/CFC/lcbackup/pipe1' PIPE,'/sapdb/CFC/ lcbackup/pipe2' PIPE BLOCKSIZE 8 NO CHECKPOINT MEDIANAME 'BACKINT_ONLINE1'' from db-kernel. The database is working on the request. 2009-10-22 02:06:09 Waiting until database has prepared the backup. Asking for state of database. 2009-10-22 02:06:09 Database is still preparing the backup. Waiting 1 second ... Done. Asking for state of database. 2009-10-22 02:06:10 Database is still preparing the backup. Waiting 2 seconds ... Done. Asking for state of database. 2009-10-22 02:06:12 Database has finished preparation of the backup. The database has prepared the backup successfully. 2009-10-22 02:06:12 Starting Backint for MaxDB. Starting Backint for MaxDB process '/sapdb/CFC/db/bin/backint -u CFC -f back up -t file -p /sapdb/CFC/lcbackup/param.cfg -i /tmp/backint4sapdbCFC.in -c >>/tm p/backint4sapdbCFC.out 2>>/tmp/backint4sapdbCFC.err'. Process was started successfully. Backint for MaxDB has been started successfully. 2009-10-22 02:06:12 Waiting for end of the backup operation. 2009-10-22 02:06:12 The backup tool is running. 2009-10-22 02:06:12 The database is working on the request. 2009-10-22 02:06:14 The backup tool process has finished work with return co de 2. 2009-10-22 02:06:17 The database is working on the request. 2009-10-22 02:06:27 The database is working on the request. 2009-10-22 02:06:42 The database is working on the request. 2009-10-22 02:07:02 The database is working on the request. 2009-10-22 02:07:15 Canceling Utility-task after a timeout of 60 seconds ela psed ... OK. 2009-10-22 02:07:17 The database has finished work on the request. Receiving a reply from the database kernel. Got the following reply from db-kernel: SQL-Code :-903 The backup operation has ended. 2009-10-22 02:07:17 Filling reply buffer. Have encountered error -24920: The backup tool failed with 2 as sum of exit codes. The database request was canceled and ended with error -903. Constructed the following reply: ERR -24920,ERR_BACKUPOP: backup operation was unsuccessful The backup tool failed with 2 as sum of exit codes. The database request was canceled and ended with error -903. Reply buffer filled. 2009-10-22 02:07:17 Cleaning up. Removing data transfer pipes. Removing data transfer pipe /sapdb/CFC/lcbackup/pipe2 ... Done. Removing data transfer pipe /sapdb/CFC/lcbackup/pipe1 ... Done. Removed data transfer pipes successfully. Copying output of Backint for MaxDB to this file. -
Begin of output of Backint for MaxDB (/tmp/backint4sapdbCFC.out)- -
Data Protection for mySAP(R) Interface between BR*Tools and Tivoli Storage Manager - Version 5, Release 4, Modification 0.0 for Linux x86_64 - Build: 303 compiled on Nov 16 2006 (c) Copyright IBM Corporation, 1996, 2006, All Rights Reserved. BKI0008E: The environment variable BI_CALLER is not set correctely. The current value is "DBMSRV" usage: backint -p  [-u ] [-f ] [-t ] [-i ] [-o ] [-c] where:  backint utility user  backup | restore | inquire | password | delete  file | file_online  parameter file for backup utility  name of a text file that defines the objects default: STDIN  Pool for processing messages and the results of the executed function. default: STOUT BKI0020I: End of program at: Thu 22 Oct 2009 02:06:14 AM EDT . BKI0021I: Elapsed time: 01 sec . BKI0024I: Return code is: 2. -
End of output of Backint for MaxDB (/tmp/backint4sapdbCFC.out)- - Removed Backint for MaxDB's temporary output file '/tmp/backint4sapdbCFC.out '. Copying error output of Backint for MaxDB to this file. - Begin of error output of Backint for MaxDB (/tmp/backint4sapdbCFC .err) - End of error output of Backint for MaxDB (/tmp/backint4sapdbCFC.e rr)--
Removed Backint for MaxDB's temporary error output file '/tmp/backint4sapdbC FC.err'. Removed the Backint for MaxDB input file '/tmp/backint4sapdbCFC.in'. Have finished clean up successfully.
Also, is there any specification about the user permissions and about how the backup should be run?

Hi Lars,
I understand that its a clumpsy over here, but i already have raised an OSS message and SAP said, that they cannot support this issue with backint. If you can provide me with an email id, i can send you the log files which would be easy to read.
My issue is that am not able run backup for maxdb of content server 640 using the backint tool.
I have created the configuration file and the parameter file as per the specifications from http://maxdb.sap.com/doc/7_7/a9/8a1ef21e4b402bb76ff75bb559a98a/content.htm and http://maxdb.sap.com/doc/7_7/50/075205962843f69b9ec41f34427be7/content.htm.
THe server is registered to the TSM server. Now when i run the wizard to take the backup using the backint tool, it gives the error "Begin of output of Backint for MaxDB (/tmp/backint4sapdbCFC.out)- -
Data Protection for mySAP(R) Interface between BR*Tools and Tivoli Storage Manager - Version 5, Release 4, Modification 0.0 for Linux x86_64 - Build: 303 compiled on Nov 16 2006 (c) Copyright IBM Corporation, 1996, 2006, All Rights Reserved. BKI0008E: The environment variable BI_CALLER is not set correctely. The current value is "DBMSRV" usage: backint -p  [-u ] [-f ] [-t ] [-i ] [-o ] [-c] where:  backint utility user  backup | restore | inquire | password | delete  file | file_online  parameter file for backup utility  name of a text file that defines the objects default: STDIN  Pool for processing messages and the results of the executed function. default: STOUT BKI0020I: End of program at: Thu 22 Oct 2009 02:06:14 AM EDT . BKI0021I: Elapsed time: 01 sec . BKI0024I: Return code is: 2. -
End of output of Backint for MaxDB (/tmp/backint4sapdbCFC.out)- - Removed Backint for MaxDB's temporary output file '/tmp/backint4sapdbCFC.out '. Copying error output of Backint for MaxDB to this file. - Begin of error output of Backint for MaxDB (/tmp/backint4sapdbCFC .err) - End of error output of Backint for MaxDB (/tmp/backint4sapdbCFC.e rr)--
Removed Backint for MaxDB's temporary error output file '/tmp/backint4sapdbC FC.err'. Removed the Backint for MaxDB input file '/tmp/backint4sapdbCFC.in'. Have finished clean up successfully."
I think this should be fine to read...
Krishna KK

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    Finished reading of the Backint for MaxDB configuration file.
    Using '/sapdb/BWA/db/bin/backint' as Backint for MaxDB program.
    Using '/sapdb/data/wrk/BWA/backint/backint4MAXDB.in' as input file for Backint for MaxDB.
    Using '/sapdb/data/wrk/BWA/backint/backint4MAXDB.out' as output file for Backint for MaxDB.
    Using '/sapdb/data/wrk/BWA/backint/backint4MAXDB.err' as error output file for Backint for MaxDB.
    Using '/sapdb/data/wrk/BWA/backint/adapter.para' as parameter file for Backint for MaxDB.
    Using '600' seconds as timeout for Backint for MaxDB in the case of success.
    Using '300' seconds as timeout for Backint for MaxDB in the case of failure.
    Using '/sapdb/data/wrk/BWA/dbm.knl' as backup history of a database to migrate.
    Using '/sapdb/data/wrk/BWA/dbm.ebf' as external backup history of a database to migrate.
    Checking availability of backups using backint's inquire function.
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    2007-06-26 21:35:40
    Checking medium.
    Check passed successfully.
    2007-06-26 21:35:40
    Preparing backup.
    Setting environment variable 'BI_CALLER' to value 'DBMSRV'.
    Setting environment variable 'BI_REQUEST' to value 'NEW'.
    Setting environment variable 'BI_BACKUP' to value 'FULL'.
    Constructed Backint for MaxDB call '/sapdb/BWA/db/bin/backint -u BWA -f backup -t file -p /sapdb/data/wrk/BWA/backint/adapter.para -i /sapdb/data/wrk/BWA/backint/backint4MAXD
    B.in -c'.
    Created temporary file '/sapdb/data/wrk/BWA/backint/backint4MAXDB.out' as output for Backint for MaxDB.
    Created temporary file '/sapdb/data/wrk/BWA/backint/backint4MAXDB.err' as error output for Backint for MaxDB.
    Writing '/backup/BWA/BWAPIPE #PIPE' to the input file.
    Prepare passed successfully.
    2007-06-26 21:35:40
    Creating pipes for data transfer.
    Creating pipe '/backup/BWA/BWAPIPE' ... Done.
    All data transfer pipes have been created.
    2007-06-26 21:35:40
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    2007-06-26 21:35:40
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    Asking for state of database.
    2007-06-26 21:35:40 Database is still preparing the backup.
    Waiting 1 second ... Done.
    Asking for state of database.
    2007-06-26 21:35:41 Database is still preparing the backup.
    Waiting 2 seconds ... Done.
    Asking for state of database.
    2007-06-26 21:35:43 Database has finished preparation of the backup.
    The database has prepared the backup successfully.
    2007-06-26 21:35:43
    Starting Backint for MaxDB.
    Starting Backint for MaxDB process '/sapdb/BWA/db/bin/backint -u BWA -f backup -t file -p /sapdb/data/wrk/BWA/backint/adapter.para -i /sapdb/data/wrk/BWA/backint/backint4MAXD
    B.in -c >>/sapdb/data/wrk/BWA/backint/backint4MAXDB.out 2>>/sapdb/data/wrk/BWA/backint/backint4MAXDB.err'.
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    Backint for MaxDB has been started successfully.
    2007-06-26 21:35:44
    Waiting for end of the backup operation.
    2007-06-26 21:35:44 The backup tool is running.
    2007-06-26 21:35:44 The database is working on the request.
    2007-06-26 21:35:49 The backup tool is running.
    2007-06-26 21:35:49 The database is working on the request.
    2007-06-26 21:35:59 The backup tool is running.
    2007-06-26 21:35:59 The database is working on the request.
    2007-06-26 21:36:14 The backup tool is running.
    2007-06-26 21:36:14 The database is working on the request.
    2007-06-26 21:36:34 The backup tool is running.
    2007-06-26 21:36:34 The database is working on the request.
    2007-06-26 21:36:41 The backup tool process has finished work with return code 2.
    2007-06-26 21:36:41 The database has finished work on the request.
    Receiving a reply from the database kernel.
    Got the following reply from db-kernel:
    SQL-Code :-8020
    Date :20070626
    Time :00213542
    Database :BWA
    Server :s254176rg04
    KernelVersion :Kernel 7.6.00 Build 035-123-139-084
    PagesTransfered :131072
    PagesLeft :2847194
    MediaName :BWAPIPE
    Location :/backup/BWA/BWAPIPE
    Errortext :end of file
    Label :DAT_000000025
    IsConsistent :true
    FirstLogPageNo :1777329
    DBStamp1Date :20070626
    DBStamp1Time :00213541
    BDPageCount :2978242
    DevicesUsed :1
    DatabaseID :s254176rg04:BWA_20070605_123955
    Max Used Data Page
    Converter Page Count :1604
    The backup operation has ended.
    2007-06-26 21:36:41
    Filling reply buffer.
    Have encountered error -24920:
    The backup tool failed with 2 as sum of exit codes. The database request failed with error -8020.
    Constructed the following reply:
    ERR
    -24920,ERR_BACKUPOP: backup operation was unsuccessful
    The backup tool failed with 2 as sum of exit codes. The database request failed with error -8020.
    Reply buffer filled.
    2007-06-26 21:36:41
    Cleaning up.
    Removing data transfer pipes.
    Removing data transfer pipe /backup/BWA/BWAPIPE ... Done.
    Removed data transfer pipes successfully.
    Copying output of Backint for MaxDB to this file.
    Begin of output of Backint for MaxDB (/sapdb/data/wrk/BWA/backint/backint4MAXDB.out)----
    Reading parameter file /sapdb/data/wrk/BWA/backint/adapter.para.
    Using staging area /sapdb/BWA/backintstage/stage1 with a size of 1073741824 bytes.
    Using staging area /sapdb/BWA/backintstage/stage2 with a size of 1073741824 bytes.
    Using staging area /sapdb/BWA/backintstage/stage3 with a size of 1073741824 bytes.
    Using staging area /sapdb/BWA/backintstage/stage4 with a size of 1073741824 bytes.
    Using 2 file per Backint for Oracle call.
    Using /sapdb/BWA/db/bin/backint as Backint for Oracle.
    Using /sapdb/data/wrk/BWA/backint/initBWA.utl as parameterfile of Backint for Oracle.
    Using /sapdb/data/wrk/BWA/backint/BackintHistory as history file.
    Using /sapdb/data/wrk/BWA/backint/backint4Oracle.in as input of Backint for Oracle.
    Using /sapdb/data/wrk/BWA/backint/backint4Oracle.out as output of Backint for Oracle.
    Using /sapdb/data/wrk/BWA/backint/backint4Oracle.err as error output of Backint for Oracle.
    Reading input file /sapdb/data/wrk/BWA/backint/backint4MAXDB.in.
    Backing up pipe /backup/BWA/BWAPIPE.
    Found 1 entry in the input file.
    Starting the backup.
    Starting pipe2file program(s).
    Waiting for creation of temporary files.
    1 temporary file is available for backup.
    Calling Backint for Oracle at 2007-06-26 21:36:40.
    Calling '/sapdb/BWA/db/bin/backint -u BWA -f backup -t file -p /sapdb/data/wrk/BWA/backint/initBWA.utl -i /sapdb/data/wrk/BWA/backint/backint4Oracle.in -c' .
    Backint for Oracle ended at 2007-06-26 21:36:40 with return code 2.
    Backint for Oracle output: Reading parameter file /sapdb/data/wrk/BWA/backint/initBWA.utl.
    Backint for Oracle output:
    Backint for Oracle output:
    Backint for Oracle error output: No staging area is defined in the parameter file.
    Backint for Oracle error output: The path of Backint for Oracle is not defined in the parameter file.
    Backint for Oracle error output: The name of the history file is not defined in the parameter file.
    Backint for Oracle error output: The name of the input file of Backint for Oracle is not defined in the parameter file.
    Backint for Oracle error output: The name of the output file of Backint for Oracle is not defined in the parameter file.
    Backint for Oracle error output: The name of the error output file of Backint for Oracle is not defined in the parameter file.
    Backint for Oracle error output:
    Finished the backup unsuccessfully.
    #ERROR /backup/BWA/BWAPIPE
    End of output of Backint for MaxDB (/sapdb/data/wrk/BWA/backint/backint4MAXDB.out)----
    Removed Backint for MaxDB's temporary output file '/sapdb/data/wrk/BWA/backint/backint4MAXDB.out'.
    Copying error output of Backint for MaxDB to this file.
    Begin of error output of Backint for MaxDB (/sapdb/data/wrk/BWA/backint/backint4MAXDB.err)----
    Backint for Oracle was unsuccessful.
    End of error output of Backint for MaxDB (/sapdb/data/wrk/BWA/backint/backint4MAXDB.err)----
    Removed Backint for MaxDB's temporary error output file '/sapdb/data/wrk/BWA/backint/backint4MAXDB.err'.
    Removed the Backint for MaxDB input file '/sapdb/data/wrk/BWA/backint/backint4MAXDB.in'.
    Have finished clean up successfully.
    Please help
    Thanks
    Andy

    Hi Natalia
    Thanks for the reply. Below is initBWA.utl file. At this stage The first staging file is successfully written to the tape and the backup fails after that. The problem I guess is the staging file is not getting deleted or over written after it is written to the tape. Thanks   
    backint parameters
    switch_list: is required and is used as a control file to communicate with
    BACKINT and BRBACKUP for online backups.  A switch list file is created
    every time BRBACKUP wants to backup a file or when it wants to indicate that
    a backup is finished.  The switch_list parameter must be set to a file path
    that is located in: $ORACLE_HOME/sapbackup/.switch.lis.
    switch_list /sapdb/BWA/backintstage/.switch.lis
    switch_sem: is required and is used as a control file which is used between
    BACKINT and BRBACKUP to communicate.  After the switch list file has been
    created and closed, BACKINT creates the switch semaphore file and waits until
    it is deleted by BRBACKUP.  The switch_sem parameter must be set to a file
    path that is located in: $ORACLE_HOME/sapbackup/.switch.sem.
    switch_sem /sapdb/BWA/backintstage/.switch.sem
    switch_log: is required and is used as a control file which is used between
    BACKINT and BRBACKUP to communicate.  After the switch semaphore file has
    been deleted, BACKINT opens and reads the switch log file to determine if
    the process is successful.  The switch log file is created by BRBACKUP.  The
    switch_log parameter must be set to a file path that is located in:
    $ORACLE_HOME/sapbackup/.switch_log.
    switch_log /sapdb/BWA/backintstage/.switch.log
    backint_dir: is an optional parameter and must be set to a directory that is
    public.  BACKINT uses this directory for work space and to store files called
    backint.times, which keeps track of backup information.
    #backint_dir /oracle/SAP/sapscript/backint_dir
    server: is an optional parameter and is the machine name of the NetBackup
    Master server.   The NetBackup Master server is the name of the machine that
    provides most of the administration and control for Netbackup operations and
    contains the NetBackup database.  If BACKINT finds a $SAP_SERVER environment
    variable, the server parameter's value will be overriden by the value of
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    environment variable then the server parameter value will default to the
    SERVER option specified in the Netbackkup bp.conf file.
    #server jupiter
    client: is an optional parameter and must be set to a machine name that has
    the NetBackup client software, an Oracle database, and a SAP environment.
    In some cases the server and client machine will be the same machine.  If
    BACKINT finds a $SAP_CLIENT environment variable, the client parameter value
    will be overriden by the assigned environment variable.  If the client
    parameter is not specified and there is no environment variable, then the
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    value returned by the gethostname() libary function.
    #client jupiter
    drives: is an optional parameter and should be set to the number of
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    drives for this backup policy.  Based on the number of drives specified
    BACKINT will simultaneously run the same number of bpbackup/bprestore
    commands.  So for example, if the drives parameter is set to 5, then 5
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    global attribute.  If BACKINT finds a $SAP_DRIVES environment variable, the
    drive parameter value will be overriden by the value of the $SAP_DRIVES
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    #drives 1
    policy: is an optionl parameter and should be set to the name of a SAP policy
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    a $SAP_POLICY environment variable, the policy parameter value will be
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    policy AXON2541766-SAP
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    PSAPSR3                           35.538.944      5.400.960         84     51.141     70.617    55.320.576          54    ONLINE     NOT ACTIVE
    PSAPSR3700                        21.008.384      1.131.648         94        916      6.730    27.164.672          73    ONLINE     NOT ACTIVE
    PSAPSR3DB                          5.816.320      3.763.328         35      3.091      4.581    10.485.760          20    ONLINE     NOT ACTIVE
    PSAPSR3USR                            20.480         20.032          2          6          6    2.097.152            0    ONLINE     NOT ACTIVE
    PSAPTEMP                             901.120        900.096          0          0          0    2.097.152            0    ONLINE     NOT ACTIVE
    PSAPUNDO                           7.740.352      6.877.824         11         19        726    Off                 11    ONLINE     NOT ACTIVE
    PSAPYBMCD                            901.120        678.144         24        302        798    2.097.152           11    ONLINE     NOT ACTIVE
    PSAPYBMCI                            901.120        758.208         15        371        912    2.097.152            7    ONLINE     NOT ACTIVE
    SYSAUX                               972.800        716.160         26      1.769      2.898    2.097.152           12    ONLINE     NOT ACTIVE
    SYSTEM                             1.177.600        724.480         38      1.226      2.413    5.242.880            9    ONLINE     NOT ACTIVE
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