Bad Adobe Flash Access DRM module

I have been streaming videos and movies I have purchased without problems until yesterday when Amazon wouldn't load the video and suggest upgrading Flash Player.
I have OS X 10.5.8, so Flash Player 10.3.183.29 is the most up-to-date version my computer can have.
I went to Adobe site and followed instructions for removing the bad Adobe Flash Access DRM module, deployed in 2011. Replaced it with the corrected DRM module. When I ran the test for protected content through the Adobe demo video player, no video played and received message: Error #3343. IV check failed.
What is error #3343? How can this be resolved?
Would greatly appreciate anyone's help on this.
Thanks.

Moving this discussion to the Using Flash Player forum.

Similar Messages

Flash Access DRM FMP Fails When Authentication Dialog Triggered for Display

Hi all,
Flash Media Playback is failing in the case when playing a video that has Flash Access DRM that requires display of an authentication dialog. A sample failing configuration is here:
http://provenwebvideo.com/codesamples/10/fmp_drm/
Note, the link above includes the same video asset running successfully in Strobe Media Playback 1.0 (alongside to the right).
Also, the link above includes FMP working successfully with a second video that has Flash Access DRM but which does NOT trigger display of an authentication dialog (second video in player in a row below the failing player).
Source on the Flash Access DRM video test assets are from the Flash Access team via the following link:
http://forums.adobe.com/message/3144143#3144143
fyi, This is not a showstopper for me. I am just reporting it as I was surprised that it works with SMP, but fails with current FMP.
hth,
g

Wow, Greg, the test page is awesome! I can only wish that all the issues get reported this way!
The issue with DRM content played with http://fpdownload.adobe.com/strobe/FlashMediaPlayback.swf is caused by the fact that the FlashMediaPlayback.swf is compiled for the Flash Player 10.0.
I tested your sample with the Flash Media Playback compiled for 10.1 (http://fpdownload.adobe.com/strobe/FlashMediaPlayback_101.swf) and it works fine: http://smpfmp.appspot.com/fmp_drm.html
Note that you need to ask your viewers to upgrade to the latest flash player, since Flash Media Playback doesn't handle this automatically, yet. (we have this feature in the backlog, but it might not fit into our future 1.5 release). Check this for technical details related to this: http://www.adobe.com/devnet/flashplayer/articles/swfobject.html
Does this information help? Is there something that you would expect us to implement or document better?
-Andrian

Public Facing Flash Access DRM Examples?

Hi all,
I am testing Flash Access DRM support in video players based on Adobe OSMF (Open Source Media Framework).
Might anyone be able to provide me URLs on any public DRM-enabled test assets? (I am hoping for a shortcut short of generating them myself.)
Thanks,
g

[ Using the AIR-based Flash Access UI Manager ]
0. Ensure you have properly set up the Flash Access Manager (see step #5 of: http://www.adobe.com/support/flashaccess/pdfs/FAXS_2_0_Quickstart.pdf)
1. Navigate to the "Policy Creation" tab, click "New" to create a new policy, and then navigate to the "Play Right" tab.
2. Set the desired Digital and Analog Output Protection levels (see reference image)
3. Select the "Save" button, select it from the pull-down "Select Policy" menu, and then "Use to Package" to navigate to the packaging tab
4. Select your new policy from the "Policy File Name(s)" pulldown menu, populate the filename or directory of the content you'd like to package, and then click the "Package Media" button.
[ Using the Java Command-line tools ]
0. Ensure you have properly set up the Flash Access Manager (see section #9 of: http://help.adobe.com/en_US/flashaccess/2.0/protecting_content.pdf)
1. Modify the flashaccesstools.properties file to have the following properties set:
policy.outputProtection.analog=REQUIRED
policy.outputProtection.digital=REQUIRED
2. Create the policy: java -jar libs\AdobePolicyManager.jar new OP_Required.pol
3. Package your content with this policy: java -jar libs\AdobePackager.jar sampleUnprotectedVid.flv OutputProtectedVid.flv -p OP_Required.pol
cheers,
/Eric.

How to find out what version of Adobe/Flash Access you're running

To find out what version of Adobe Access server you’re running, do this:
1.          Unzip (or unpack) your flashaccess.war file (it’s just a zip file)
2.          Navigate to: \flashaccess\META-INF\
3.          Open “MANIFEST.MF” and look for “Implementation-Version” for something like 3.0.0296
4.          That is your Adobe/Flash Access version#
cheers,
/Eric.

When Pages is running, select Pages > About Pages. The latest version that only runs on OS X Mavericks is 5.0.1.

How to implement Adobe Flash Access functionality in FMS

Hi,
I have developed on-demand video application and I want to implement encryption/decryption funcationality of the Adobe Flash Access to provide secure video streaming. But i am not able to understand from where to download Adobe Flash Access and what to do to get the adobe access software. So please help me to download it and give me an idea to use secure vidoe streaming from FMS4.5.
Thanks
Ram.

Give me a day or two - i can help you reach right contact person for Adobe Access. Feel free to ping back if i dont get back in day or two.

Flash Player DRM Module Update url I/O Error 2203

Hi there
I seem to be consistently obtaining an I/O error when trying to test the DRM module System Update API
As suggested I have removed my ~/Library/Caches/Adobe/Flash Player/NativeCache folder as suggested in this post http://forums.adobe.com/thread/799135
Flash Player 11.2.202.235 ( Debug )
Mac OSX 10.7
FireFox 13.0.1
Chrome 20.0.1132.57
Flash Access 2.0
The code is correctly identifying the missing module when the NetStream recieves the Status code of 'DRM.UpdateNeeded'
and attempts to download it using SystemUpdate.update( SystemUpdaterType.DRM ) api method. However I immediately receive the following error:
Error #2203: The requested SystemUpdater action cannot be completed, which is an I/O error for the DRM module?
Can anyone help with what causes this issue, and how i can possibly resolve it?
Thanks
Steve

Hi Steve,
The DRM module for Mac OS X flash player plugin 11.2.202.235 debugger version is available. I could successfully download the module for 11.2.202.235 debugger version 32bit and 64bit on Mac OS X 10.7.
After you got error 2203, did you see any files under NativeCache directory?
Are you using any kind of proxy server, anti virus software, etc?
BTW, I think Google Chrome browser 20.0.1132.57 is using different flash player version.
Can you check used flash player version by using 'chrome://plugins' and openinng http://drmtest2.adobe.com/AccessPlayer/player.html then see flash player verson at upper right corner?
You can disable undesired flash player on chrome://plugins page.
Thanks,
Hiroshi

Adobe Flash Player DRM errors out, 3307 InternalFailure

OS: Windows 7 64 Bit
The problem:
I can't get DRM in Adobe Flash to work. Using the player here:
http://drmtest2.adobe.com:8080/SVP/SampleVideoPlayer_FP.html#
with this movie:
http://drmtest2.adobe.com:8080/Content/anonymous.f4v
I receive the following error output:
Starts to get video metadata at Mon May 20 23:41:29 GMT-0400 2013
DRMContentData received on Mon May 20 23:41:30 GMT-0400 2013
authenticationMethod = anonymous
ServerURL = http://drmtest2.adobe.com:8080
license ID = 43345AEF-52FF-3F20-90FF-ABDC98A2E3E4
DRMErrorEvent dispatched by DRMManger received on Mon May 20 23:41:30 GMT-0400 2013
event type = drmError
Error Code = 3307 [InternalFailure]
Sub Error Code = -2147024895
Error Details =
drmUpdateNeeded = false
systemUpdateNeeded = false
Things I have tried:
- clean uninstall & reinstall of Adobe flash
- uninstall & reinstall of Firefox
- different user accounts on this computer
- new/fresh profile for Firefox
Other pertinent info:
- flash works fine on this computer in Chrome

On my win 7 64, Fx 21, with 11.7.700.202 Shockwave Flash plugin, I get "Video can not be played, because the file is corrupted". Could be it is just the tip of the (same) iceberg.

How to Optimize Adobe (Flash) Access "Start to Playback" Experience

Here's a whitepaper on possible optimizations to decrease the amount of time the user has to wait before they are able to view Adobe Access DRM protected video.
http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/devnet/video/pdfs/start-to-p layback-adobe-access.pdf
cheers,
/Eric.

Hi Abey,
Adobe does offer a 90-day free trial of the latest version of Adobe Access here: http://www.adobe.com/products/adobe-access.html
cheers,
/Eric.

Adobe flash access

How to download adobe flash with the windows 8? apparently it is embedded and not sure how to access.

http://helpx.adobe.com/flash-player/kb/flash-player-issues-windows-8.html

Android AIR with DRM Flash Access 3 (workflow DRM client side) ? HELP

Hello,
I'm trying to manage DRM encryption for video with Flash Access 3.0 on Air for Android (or mobile device profile). I looked around and haven't found any awnser so far.
I know that Flash Player on Android devices is not supported by Adobe Flash Access, but it seems a bit different on Android AIR application, but where there is some point that I don't understand and I don't find any answer or exemples.
How to manage the DRM API workflow for Android AIR with Framework AIR?
Until now, i made a custom AS3 video playback (like StobeMediaPlayback), and i am trying to play:
an encrypted video ->           http://drmtest.adobe.com/content/anonymous.f4v (encrypted) and its metadata http://drmtest.adobe.com/content/anonymous.f4v.metadata
and a no encrypted video --> http://drmtest2.adobe.com:8080/Content/unencrypted.f4v on Android device with AIR framework.
What I understand in accordance what i found this this forum, there are some differents workfows to manage DRM :
#1 - FMRMS (Flash Media Rights Management Server) before Flash Access :
     -NetStream.play()
     -NetStream.authenticate()
Adobe said tha that the workflow above is no longer recomanded, as we have Flash Access now
#2 - Flash Access for (Flash Player or AIR desktop):
(without token authentication) anonymous
(with token authentication)
1. Get drm metadata
2. Create DRMContentData class from drm metadata
3. DRMManager.loadVoucher()
4. NetStream.play()
1. Get drm metadata
2. Create DRMContentData class from drm metadata
3. Identify from metadata that this video requires authentication
4. Prompt user for credentials and call DRMManager.authenticate()
5 DRMManager.loadVoucher()
6. NetStream.play()
more info : http://help.adobe.com/en_US/as3/dev/WS5b3ccc516d4fbf351e63e3d118666ade46-7ce3.html
Both case use DRMManager class in which you can use loadVoucher to apply the DRMContentData object from a DRM-protected media file
#3 - Flash Access 3.0 for (AIR 3.2 mobile device):
But in AIR environnement for mobile device, I don't found any informations toward a workflow for DRM Flash Access. The official documention say that the DRMManager class "it is not supported on mobile devices. You can test for support at run time using the DRMManager.isSupported property" (source: http://help.adobe.com/en_US/FlashPlatform/reference/actionscript/3/flash/net/drm/DRMManage r.html ). For now, when I test my player DRMManager.isSupported, the return is "false".
Is there a way to manage a DRM player for AIR mobile without DRMManager class ? What is the right workfow for this? Or maybe, I mistaken something. I think some people have succeed with DRM implemtnation on AIR mobile...
Thanks in advance
ethiers
(sorry for the english and i am beginner with DRM implementation, I never did that before)
Here is some related thread close about my question
Public Facing Flash Access DRM Examples? (Sample Content) - http://forums.adobe.com/thread/723499
DRM video playback - HELP PLEASE - http://forums.adobe.com/message/2962340
Unencrypted part in encrypted content - http://forums.adobe.com/message/3643812#3643812
Adobe DRM-Activatie crash android - http://forums.adobe.com/thread/779962
Flash Access DRM content not showing in Android mobile - http://forums.adobe.com/thread/841990
NetStream in AIR - http://forums.adobe.com/message/3705234#3705234

Thank you very much Denis,
You are absolute right! And you help me a lot.
On my side, i tested other devices like Google Nexus One (Android 2.3.4 + AIR 3.1), HTC Flyer (Android 3.1 + AIR 3.1) and Samsumg Galaxy tab 10.1 (Android 3.2+AIR 3.1), All support very well the DRMManager service.
For those who want to check it quickly, I developped an application to play an encrypted video with FAXS DRM : You can download :
https://play.google.com/store/apps/details?id=air.air.com.seconceptweb.DRMTestAccessPlayer
If you have some questions, or some observations about FAXS DRM and AIR application for Android, you can use this thread indeed.
Observations :
AIR 3.0
Flash Access Content Protection Support for AIR Mobile — Flash Access content protection support is now available on mobile devices including Android powered smartphones and tablets. In addition, content protection is now supported on tablet devices powered by the BlackBerry® Tablet OS. Note: Flash Access for iOS is not supported at this time. In addition, Flash Access for Flash Player Android is not supported at this time.
source: http://helpx.adobe.com/x-productkb/multi/release-notes-flash-player-11.html
Sorry for my long delay for this replay, i was on vacation... very away from computer.
Regards,
Sebastien

Flash Access implementation

Hi,
I am presently modifying my video player so that it can play Adobe flash Access protected content.
Is it mandatory for me to use the OSMF component in my video player in-order to play protected content?
Also i have started making a few changes in the player referring to the steps mentioned at http://help.adobe.com/en_US/as3/dev/WS5b3ccc516d4fbf351e63e3d118666ade46-7ce3.html
When i tried to play a video for which the authentication method was username/password required,the login fails and nothing happens thereafter.
When i tried playing a video for which authentication method required was Anonymous,i am able to download the voucher and view its contents.
But the video file does not play.None of the DRM errors or Netstatus errors are displayed.The application just freezes there.
What could be reason for this?
Regards,
Aditya Dubey

Hello LoveToQ,
Can you verify that your configuration was successful? Please take a look at Step #4 of the "Flash Access Quickstart Guide" (http://www.adobe.com/support/documentation/en/flashaccess/index.html).
Please pay particular attention to the step describing the usage of Validator.bat and how to validate (via a browser) that your license server was properly set up.
cheers,
/Eric.

How can we verify the custom props in (Flash Access) license is there?

We've added custom properties to a FAXS license and we'd like the client (OSMF-based media player) to display it (eg overlay those properties like a watermark over the video). The custom properties were added via "ApplicationDefinedRight" and "ApplicationProperties".
We're able to see it embedded in the content via command line (see below) but it doesn't appear in the DRMVoucher when I step through the media player code when the DRMManager receives it:
-- start command line snippet --
$ java -jar libs/AdobePackager.jar -d ../protected/ramil_cheerleader_customprops_dev.mp4
Adobe(R) Flash Access Media Packager
version 2.0.2.0061
=======================
Source file: C:\content\protected\ramil_cheerleader_customprops_dev.mp4
License Server: http://dev.awardscreeners.com/EScreenersServerV2/drmlicense/61410cb8-0208-4ddb-84d1-c84fea afc3fb
License ID: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX
Content ID: 61410cb8-0208-4ddb-84d1-c84feaafc3fb
Packager: CN=WBADS-Pkgr-201107081517,OU=Adobe Flash Access,OU=Packager,O=Adobe Systems Incorporated,C=US
Packaging time: Fri Mar 15 20:24:18 PDT 2013
Policies:
Policy ID: YYYYYYYY-YYYY-YYYY-YYYY-YYYYYYYYYYYY
Policy Name: YYYYYYYY-YYYY-YYYY-YYYY-YYYYYYYYYYYY
Revision: 2
License Server Authentication: anonymous
License Caching Duration: 360 minutes (6 hours)
Right: Play
       Output protection restrictions:
               Analog: NO_PROTECTION
               Digital: NO_PROTECTION
CustomProperties:
       pol_custom_prop =
               test 123
       lic_custom_prop =
               test license val
SUCCESS
-- end command line snippet --

Thanks for your reply Hiroshi.
Unfortunately, that's exactly what we've been doing.
* reportVoucher - record the voucher detail in log file
protected function reportVoucher (currentVoucher:DRMVoucher):void {
var stringToAppend : String = "";
var customPolicies:String = "";
var i:int =0;
var ptw:DRMPlaybackTimeWindow = null;
var name:String;
try{
    if (currentVoucher.policies != null){
      for(name in currentVoucher.policies)
        customPolicies += "policies." + name + " = " + currentVoucher.policies[name] + "\n";
    stringToAppend += " customPolicies : \n" + customPolicies;
    stringToAppend += " startDate = " + currentVoucher.voucherStartDate + "\n";
    stringToAppend += " endDate = " + currentVoucher.voucherEndDate + "\n";
    stringToAppend += " offlineLeaseStartDate = " + currentVoucher.offlineLeaseStartDate + "\n";
    stringToAppend += " offlineLeaseEndDate = " + currentVoucher.offlineLeaseEndDate + "\n";
    ptw = currentVoucher.playbackTimeWindow;
    if (ptw == null){
      stringToAppend += " playbackTimeWindow = null \n";
    } else {
      stringToAppend += " playbackTimeWindow.startDate = " + ptw.startDate + "\n";
      stringToAppend += " playbackTimeWindow.endDate = " + ptw.endDate + "\n";
      stringToAppend += " playbackTimeWindow.period = " + ptw.period+ "\n";
    trace(stringToAppend);
} catch (e:Error) {
      trace(e.message + "\n when getting the voucher info");
So perhaps maybe there's still something in the server level that could also be the problem. We suspect if the final license object is passed around (not the one embedded in the content), it may not contain the custom properties anymore. It's just a speculation.
Nevertheless, at least you've pointed out that I am looking in the right place (DRMVoucher.policies) for them.

Aspect Ratio with Adobe Flash Acces

Hello,
We are experiencing some problems trying to play Adobe Flash Access protected content.
We have 1 video without protection (plain mp4), and another copy of exactly the same video, but with AFA protection.
The aspect ratio of the video is 21/9. If we play the 'plain mp4', the player adds letterbox, which is perfect. But if we try to play the AFA protected one, it doesn't add the letterbox and the image is distorted. Do you know how to fix this?
The player we're using is OSMF
Regards

Hi Jordii84,
This sounds like something I've seen elsewhere, but I hadn't made the connection with Flash Access protection. I will have to take a look to see whether or not that could be the issue.
Let me know if you find a solution?
Thanks,
G

"Adobe Flash Player Settings" appears on page, unable to click "allow"- Help!

I'm on an language educational website that is powered by Adobe Flash. There is a feature on the site where you talk, and the website's microphone records you. Unfortunately, I get an "Adobe Flash Player Settings" module when opening it, and I'm unable to click the allow button-or anything on the screen. Help? Below is a screenshot.
[http://i266.photobucket.com/albums/ii247/Kab0000m/Josh/PastedGraphic-4-5.png]

Try to change the global settings:
* http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager02.html

I'm on an language educational website that is powered by Adobe Flash. There is a feature on the site where you talk, and the website's microphone records you.

I'm on an language educational website that is powered by Adobe Flash. There is a feature on the site where you talk, and the website's microphone records you. Unfortunately, I get an "Adobe Flash Player Settings" module when opening it, and I'm unable to click the allow button-or anything on the screen. Help? Below is a screenshot.
This question was archived but I was having the same problem but was able to fine the solution.

You go to the link below
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html
1. Select Global Security Settings
2. Select Always ask
I then reopened Firefox and videos worked with a problem

Bad Adobe Flash Access DRM module

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