BB-Z10 frequently turns off and boots up on charger but battery is still above average percentage

please help my blackberry Z10 turns off frequently and only turns on if its on charger  and with that being said I discover the battery to be still above the average level... please help I just know what to do now and I bought it on sale at Game Store south Africa 2 months ago!!
Solved!
Go to Solution.

It may be a defective battery, can you borrow a battery from someone to see if it is the battery.
Try this first:  with phone turned off and charger plugged into the phone and outlet wait 3 to 5 minutes.
With charger still plugged in remove the battery for 3 to 5 minutes then replace the battery and keep charging till full.

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    com.apple.driver.AppleACPIEC    1.3.6
    com.apple.driver.AppleAPIC    1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient    142.6.0
    com.apple.security.sandbox    1
    com.apple.security.quarantine    0
    com.apple.nke.applicationfirewall    2.1.14
    com.apple.driver.AppleIntelCPUPowerManagement    142.6.0
    com.apple.driver.AppleProfileReadCounterAction    17
    com.apple.driver.DspFuncLib    2.0.5f14
    com.apple.driver.AppleProfileTimestampAction    10
    com.apple.driver.AppleProfileThreadInfoAction    14
    com.apple.driver.AppleProfileRegisterStateAction    10
    com.apple.driver.AppleProfileKEventAction    10
    com.apple.driver.AppleProfileCallstackAction    20
    com.apple.driver.AppleSMBusController    1.0.10d0
    com.apple.driver.AppleFWAudio    2.6.2fc2
    com.apple.iokit.IOFireWireIP    2.0.3
    com.apple.iokit.IOSurface    74.2
    com.apple.iokit.IOBluetoothSerialManager    2.4.5f3
    com.apple.iokit.IOSerialFamily    10.0.3
    com.apple.iokit.CHUDKernLib    365
    com.apple.driver.AppleHDAController    2.0.5f14
    com.apple.iokit.IOHDAFamily    2.0.5f14
    com.apple.iokit.IOAudioFamily    1.8.3fc2
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    com.apple.driver.IOPlatformPluginFamily    4.7.0a1
    com.apple.driver.AppleSMBusPCI    1.0.10d0
    com.apple.driver.AppleBacklightExpert    1.0.1
    com.apple.driver.AppleSMC    3.1.0d5
    com.apple.iokit.IOFireWireAVC    4.0.6
    com.apple.nvidia.nv50hal    6.4.0
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    com.apple.iokit.IOGraphicsFamily    2.2.1
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    com.apple.driver.AppleUSBMultitouch    207.7
    com.apple.iokit.IOUSBHIDDriver    4.2.0
    com.apple.driver.AppleUSBMergeNub    4.2.4
    com.apple.driver.AppleUSBComposite    3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    2.6.8
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    com.apple.iokit.IODVDStorageFamily    1.6
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    com.apple.driver.XsanFilter    402.1
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    com.apple.iokit.IOUSBUserClient    4.2.4
    com.apple.iokit.IO80211Family    320.1
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    com.apple.iokit.IOUSBFamily    4.2.4
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    com.apple.iokit.IOSMBusFamily    1.1
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    com.apple.driver.DiskImages    289.1
    com.apple.iokit.IOStorageFamily    1.6.3
    com.apple.driver.AppleACPIPlatform    1.3.6
    com.apple.iokit.IOPCIFamily    2.6.5
    com.apple.iokit.IOACPIFamily    1.3.0
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