Help!! my iphone isnt responding! it just turned off and had a fully charged battery. it isnt charging either.
the screen first went dull then black and isnt responding to anything. help!
- See:
iPod touch: Hardware troubleshooting
- Try another cable if available
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Similar Messages
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my iphone 4 just turned off and the screen is black and it wont turn on . its in perfectly good condtion and ive had it since april , help please?
I've tried that. It doesn't work. The only thing that happens is the apple comes up. I've tried holding the home as I'm plugging it in and keeping it held for a few minutes, but nothing happens. My iTunes doesn't even read that it's connected.
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my iphone came up with that timing circle and just turned off and did not come back on ? even when i charge it now it still wont turn on ,do you know the problem?
If the battery was empty (and it may then take 10 to 15 minutes of charging before it will respond), then have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.
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i have an iphone 4s and it just turned off and wouldnt turn back on until i got home and plugged it in to the mains. however it wont connect to my carrier and wont let me turn wifi on or use the internet. all my data is still in place. however when i disconnect from the charger it switches straight off immediately. it also just flashes up the apple icon (on 10 seconds, off 10 seconds.......) when i connect to either car charger or computer. it also resets itself every single time i turn it back on using the mains charger. please help me understand what is happening to my phone
is there anything apple could do if i took it to one of their main shops???
Kris (bulzy_23)Sounds like a hardware failure.
Make an appointment at the genius bar and take it in for them to look at. It will probably need to be replaced. -
My iPhone 5 just turned off and won't turn back on. It is fully charged
My iPhone 5 just turned off and it won't turn back on at all even when I put it on charge. It wasn't even dying but it just turned off. I need help ASAP
Try resetting it. Hold the on/off and home buttons together for about 10 or 12 seconds. Hlopefully you'll see the Apple logo (since you say it's well charged).
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my iphone 4s was working fine then it just turned off and wont turn back on but my home button dosent work what do i do?
Apart from the battery being dead (make sure by plugging into a power source for 15 minutes), hold the sleep/wake button and home button together for 10 - 20 seconds or until the apple logo appears.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support -
my iphone I fell to the ground yesterday, from a height of approximately 1 meter. after this I trailed off, now only turns on when I plug the usb but the apple appears and just turn off and turn back, there is nothing more that I recommend doing?
With that behavior you need to take the iPhone to an Apple store genius bar for an out-of-warranty replacement. In the US that is $269 for the iPhone 5.
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I have bought iphone 4s on July 12, 2012.in Zurich in offical Apple store (Glattzentrum) and after one and a half months it just turned off and not working since. I tried three charges and nothing (it detects that charger is on but it cannot be charged). So now I have a not working phone only two and something months after purchase. But the problem is that in Croatia we have two apple reseller stores and neither don't want to exchange it, although is under warranty!!!! The closest stores are 250 km from Zagreb...Of course I have contacted Apple store in Zurich but they told me to come in Switzerland or to send credit card data for receiving new iphone, the problem is I don't have credit card with 700 euro on it!!!! what to do?? who to call ??? where to get replacment device cause this is disaster???? I wanted to buy ipad but after all this I doubt to do so...I have not working Iphone payed around 700 chf or 800 usd and cannot change it in my country, is it possible for such vast organization like apple that this things can occur????? So much for customer support
“the EU is considered one country for warranty purposes“
Not the case at all whilst there are harmonized minimum standards governing guarantees, warrantees remain national as these vary (Add to) minimum legal protection.
Some how you need to get your phone back to Switzerland. -
my phone just turned off and will not go back on. my top lock button has been broken for over a year. Help! I have tried plugging it into wall unit and computer but my home button just doesnt do anything!
It seems that year long delay from having your lock button repaired has finally caught up to you. Sounds like you have some damage to your phone that requires repair/replacement. Take it to a Apple store or contact Apple Tech Support.
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My iphone 4 just turns off and on, my iphone 4 just turns off and on
my iphone 4 just turns off and on, my iphone 4 just turns off and on
Start with this --> http://support.apple.com/kb/HT3702
Next Restore the phone using itunes and set up as a new phone --> http://support.apple.com/kb/HT1808
If the problem persists you have a hardware problem.
All of this assumes your phone is not hacked or jailbroken. If it is all bets are off. -
My iPhone 5 was in 50% battery life when it just turned off and it won't turn on and when i plug it to my computer itunes wont recognize it and i cant turn it on
try a reset
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IPHONE JUST TURNED OFF and wont restart?
My Iphone just turned off and wont restart
Assuming it's charged, try resetting it: hold the on/off and home buttons until you see the Apple logo (ignore the off slider that appears first), and release. If that doesn't work you may have to put it in recovery mode and restore it as explained here: http://support.apple.com/kb/ht1808.
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Iphone 4 just turned off and I can't get it on..Does anybody know what to do?
Hi guys,
Today my iPhone 4 just turned off and I seem not to be able to turn it on again.
I tried to reset it and I tried to get into DFU mode as well, but it doesn't work.
My iPhone does not react on anything.
Does anybody know what to do?
Thanks in advance!This is not an accessories question. Please post in the most appropriate sub forum.
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Iphone just turned off and will not work
iphone just turned off and will not turn back on
dear friends:
Thanks for your attention!
the lock button is fail/damaged/dead ----
i have an iphone 3G ... and apple dont relase more actual versions (4.2.1)
any other opcion ? -
Hi! I use MBP mid 2010. I upgraded my ram to 8gb 1066 mhz as per apple. I run mountain lion. Everytime I watch a videoclip on youtube, it just freezes or mostly just turns off and restarts. I tried erasing disk twice but still same problem. Help please?
Hi! I use MBP mid 2010. I upgraded my ram to 8gb 1066 mhz as per apple. I run mountain lion. Everytime I watch a videoclip on youtube, it just freezes or mostly just turns off and restarts. I tried erasing disk twice but still same problem. Help please?
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