BBC Clickable Map / Hertz UK for example never working in FF as they should (all ok in IE)

http://www.bbc.co.uk/news/world-europe-26257542 click the map but pop-up never pops up!
https://www.hertz.co.uk/rentacar/reservation/ get a quote never displays, view profile never displays, etc etc etc

Yes. The pop-up on the BBC site doesn't seem to work in Firefox.
<pre><nowiki>Error: ReferenceError: event is not defined
Source File: http://news.bbcimg.co.uk/news/special/shared/clickable_guides/v2.0.4/js/clickableguide/compiled/ns_clickableguide_all.js
Line: 1</nowiki></pre>
I don't know about the www<i></i>.hertz<i></i>.co<i></i>.uk site.
You can try these steps in case of issues with web pages:
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

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    Stunts wrote:
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    Last edited by MadnessRed (2014-06-02 14:58:34)

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