BCS Questions and Documentation

We have noticed that several postings have been generated in other of the Public Services industries forums which are also relevant to BCS and Public Sector.
Here we will try to reference some of the useful threads on other of the Public Services industries. (Higher Education, Defense & Healthcare) as other useful documentation.
If you come across a useful answer or document about BCS this is a good place to put it.

Hi Diego...
Where can I find Installation Guide and such handbook for Public Sector Extension Set Installation
I see only the Master Guide and not the Instalaltion Guide for Public Sector. I have
ECC 6.0 with SP 13 for EA-PS i.e. SAP Enterprise Extension Public Service .
I need Public Sector Extension Set on this ECC .but, I am not getting any in depth instalation
info ..
Pl. help on this.
Thanks,
Regards,
- Ishan

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    http://help.sap.com/erp2005_ehp_02/helpdata/en/ef/cd3a1bb2e243cb8b25aec201ea732f/frameset.htm
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    http://help.sap.com/saphelp_bev461/helpdata/en/f1/0e955bd1a011d49540006097d8f90e/content.htm
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    Ans: configuaration profile is a place where we will configure configurable material (mmk1) with class type 300 and class which u have defined. Here the values of variant characteristics will be stored
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    a). We use the configuration profile to assign the configurable material to one or more variant classes. This links the material to the characteristics of the class for configuration.
    b).You can define settings that affect the display options and scope of characteristics on the
    value assignment screen. (i.e. CU50)
    c). You can use the configuration profile to assign dependencies to a configurable object.
    d). For maintaining configuration parameters for BOM explosion.
    You maintain the configuration parameters for a configurable general maintenance task list in the configuration profile.
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    4. What do you mean by tickets? Could you please give me some examples of tickets?
    Ans: Tickets in SD can be considered as the problems which the end user or the employee in the company face while working on R/3. Tickets usually occur during the implementation or after the implementation of the project.
    There can be numerous problem which can occur in the production support and a person who is working in the support has to resolve those tickets in the limited duration, every ticket has the particular deadline alert so your responsibility is to finish it before that deadline.
    End user is not able to
    1. Create Sales order for a customer from a New plant, since shipping point determination is not happened. (Without Shipping point the document becomes INCOMPLETE and he will not be able to proceed further like DELIVERY, BILLING).
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    Business Process: any activity or business event where in business is involved we can those processes as Business Process
    BUSINESS PROCESS: Sequentially and logically related series of processes and functions for an internal or external target group to deliver a defined good or service. The R/3 Reference Model provides sample business processes in scenarios as EPCs.
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    Transportation time: time taken to schedule the materials by shipping company. For eg: this is the time period right from the material manufacturing to the delivery of the material to the customer.
    Transit time: is the time taken by the material to reach customers place.
    Transportation time: is the time taken to schedule the materials by shipping company.
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    If a customer orders 10 products he will get 9+1 for 1 product he will not charged this inclusive scenario
    For bonus buy if a customer orders regularly 10 products in one occasion if he orders 1000 products he will be given less price than the price he will get for 10 products this bonus buy scenario
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    Free goods are considered to be merchandise, moveable belongings or personal property. Free goods are those which economists are not interested in because in free goods doe not offer the opportunity for creating a cost for usage. The best example of free goods is air because there is no scarcity of air. Economists are interested only in goods, which can be manipulated to create cost for usage. Free goods are plentiful; you have as much as you want without a chance for future cost to society.
    A bonus buy refers to any product manufactured or otherwise made available for purchase at a lower cost for a certain period of time. A bonus buy can relate to food, cars, stocks, bonds, insurance, bank loans or almost any product you can think of.
    Examples of Bonus buys are: buy one and get one free, 20% original price, 15% Reduced Mortgage today.
    Free Goods: Free goods :
    A bonus buy refers to any product manufactured or otherwise made available for purchase at a lower cost for a certain period of time. A bonus buy can relate to food, cars, stocks, bonds, insurance, bank loans or almost any product you can think of.
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    8. What is the difference between static and dynamic in credit management
    Ans: Static Credit Limit Check
    The customer's credit exposure may not exceed the established credit limit. The credit exposure is the total combined value of the following documents:
    - Open orders
    - Open deliveries
    - Open billing documents
    - Open items (accounts receivable)
    The open order value is the value of the order items which have not yet been delivered. The open delivery value is the value of the delivery items which have not yet been invoiced. The open invoice value is the value of the billing document items which have not yet been forwarded to accounting. The open items represent documents that have been forwarded to accounting but not yet settled by the customer.
    Dynamic Credit Limit Check with Credit Horizon
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    Main difference is horizon period is related for dynamic check not for static check
    SIMPLE CREDIT CHECK: Tr.Code - FD32
    It Considers the Doc.Value + Open Items.
    Doc.Value: Sales Order has been saved but not delivered
    Open Item: Sales Order has been saved, Delivered, Billed & Transferred to FI, but not received the payment from the customer.
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    C) Error Message with Delivery Block
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    01) Sales
    02) Deliveries
    03) Goods Issue
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    B) Risk Catageory: Based on the risk Categories Company decide how much credit has to give to the customer.
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    LOW RISK (0002) : MORE CREDIT
    MEDIUM RISK(0003) : Average Credit
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    1) Open Doc.Value / Sales Order Value : Which is save but not delivered
    2) Open Delivery Doc.Value : Which is delivered but not billed
    3) Open Billing Doc.Value : Which is billed but not posted to FI
    4) Open Item : Which is transferred to FI but not received from the customer.
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    3) Open Billing
    4) Open Items
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    c. For the sales organization:
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    6. Next display your rebate agreement using T.Code VB03.
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    7. Use T.Code VA02 and release the billing block for your credit request. (Use item overview tab)
    8. Now use VF01 to create a rebate credit memo by entering the credit memo request number and save it
    9. Now release the credit memo to accounting using vf02.
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    In rebate agreement details we will define the rebate basis whether it is the quantity rebate or volume based rebate.
    Rebate Agreements
    A rebate is a special discount which is paid retroactively to a customer. This discount is based on the customer's sales volume over a specified time period.
    You can process rebate agreements when the following prerequisite conditions are met:
    sales org is relevant for rebate processing
    payer (customer master record) is relevant for rebate processing
    billing type (invoice, credit memo) is relevant for rebate processing
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    BO02 – Customer/Material = quantity dependent
    BO03 – Customer = % rebate
    BO04 - Customer hierarchy = % rebate
    BO05 – Customer hierarchy/Material = % rebate
    BO06 – Sales vol independent
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    To display or change details in a condition record, select the condition record and choose Details.
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    Accrual reversed:80
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    Amount payable:40
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    11. what is solution manager?what is purpose of it?2.in support what type of tool we can use?3.what is change
    Ans: SAP Solution Manager is a centralized, robust solution management toolset that facilitates technical support for distributed systems – with functionality that covers all key aspects of solution deployment, operation, and continuous improvement. It combines tools, content, and direct access to SAP to increase the reliability of solutions and lower total cost of ownership.
    With SAP Solution Manager, you can be sure your entire SAP solution environment is performing at its maximum potential. The toolset addresses your entire IT environment, supporting SAP and non-SAP software and covering current and forthcoming SAP solutions. As part of SAP NetWeaver, SAP Solution Manager is included in the annual maintenance fee for SAP solutions.
    SAP Solution Manager targets both technical and business aspects of your solutions, focusing strongly on core business processes. It supports the connection between business processes and the underlying IT infrastructure. As a result, it eases communication between your IT department and your lines of business. And it ensures that you derive the maximum benefits from your IT investments.
    SAP Solution Manager features and functions include:
    • SAP Business Suite implementation – SAP Solution Manager provides content that accelerates implementation. Configuration information and a process-driven approach to implementation speed the blueprint, configuration, and final preparation phases. SAP Solution Manager enables efficient project administration and centralized control of cross-component implementations.
    • Global rollout – The toolset eases process standardization and harmonization across organizations and locations by providing proven methodologies and all necessary functionality. You can more easily implement standardized settings at local sites, because configuration settings needn't be re-entered into local components.
    • Synchronization of custom settings – With SAP Solution Manager, you can maintain consistency as you customize your heterogeneous IT environment. It enables safer administration of customization, less error-prone replication of custom settings, and simpler consistency checks. SAP Solution Manager reduces manual synchronization efforts by automatically distributing custom settings to various systems simultaneously, and by centrally managing all requests to synchronize settings.
    • Testing – SAP Solution Manager speeds test preparation and execution. It provides a single point of access to the complete system landscape and enables centralized storage of testing material and test results to support cross-component tests.
    • IT and application support – The support desk included in SAP Solution Manager helps you manage incidents more efficiently and eases the settlement of support costs. Centralized handling of support messages makes the support organization more efficient.
    • Solution monitoring – SAP Solution Manager performs centralized, real-time monitoring of systems, business processes, and interfaces, which reduces administration effort. It can even monitor intersystem dependencies. Proactive monitoring helps you avoid critical situations, while automatic notifications enable fast response to issues.
    • Service-level management and reporting – SAP Solution Manager allows easy definition of service levels and provides automated reporting. Service reporting covers all systems in the solution landscape and provides a consolidated report containing the information you need to make strategic IT decisions.
    • Service processing – SAP Solution Manager makes appropriate service recommendations and delivers SAP support services. These include SAP Safeguarding, which helps you manage technical risk; SAP Solution Management Optimization, which helps you get the most from your SAP solutions; and SAP Empowering, which helps you manage your solutions.
    • http://blogs.ittoolbox.com/sap/support/archives/introduction-to-sap-support-10712http://help.sap.com/saphelp_nw04/helpdata/en/ae/64c33af662c514e10000000a114084/content.htm
    https://websmp109.sap-ag.de/~sapidp/011000358700003273032004
    tools:
    https://www.sdn.sap.com/irj/sdn/docs?rid=/library/uuid/04c6d8ea-0c01-0010-698f-f670daea40a7
    https://websmp209.sap-ag.de/~sapidp/011000358700003127162006
    http://www.sap.com/platform/netweaver/components/solutionmanager/index.epx
    12. How can we define sales order (VA01) & scheduling agreement (VA31)
    Ans: Sales Order: it’s a reference document for the order placed by the customer with the business. refer the link for more info: http://help.sap.com/saphelp_crm40/helpdata/en/1d/3117ee84ab1544b0422c84178e52d6/content.htm
    Scheduling Agreement:http://www.sap-img.com/sap-sd/sap-sd-scheduling-agreement-vs-contract.htm
    13. What is gap analysis and when it will be use in the time of project.
    Ans: Business blue print stage is called as is process. Fit gap means, before implementing the SAP all the business data is in the form of documents, we cannot keep this data as is in the SAP. There should be a gap. So by filling this gap, we make configuration with the help of these documents. This is called as fit gap analysis. In this stage, we should analysis the gap between as is and is as process
    GAP Analysis
    A through gap analysis will identify the gaps between how the business operates ad its needs against what the package can can't do. For each gap there will be one of three outcomes which must be recorded and actioned, GAP must be closed and customized software can be developed close the gap, GAP must be closed but software cannot be written therefore a workaround is required, GAP does not need to be closed.
    In simple terms: Gap means small cracks. In SAP world. In information technology, gap analysis is the study of the differences between two different information systems or applications (ex; existing system or legacy system with Client and new is SAP), often for the purpose of determining how to get from one state to a new state. A gap is sometimes spoken of as "the space between where we are and where we want to be." Gap analysis is undertaken as a means of bridging that space.
    Actual gap analysis is time consuming and it plays vital role in blue print stage.
    Cut Over Plans
    Detailed plans need to be developed for cutting over from the old system(s) to the new. Parallel runs of what will happen over the conversion period using test data, convert and watch for a period after wards to ensure nothing unexpected happens.
    Train Users
    Well trained users will support and defend the system on site. Unsupportive users will continually undermine the system and eventually it will be replaced. Therefore the more effort you put into helping the users master the system early the better. Fit gap means, before implementing the SAP all the business data is in the form of documents, we cannot keep this data as is in the SAP. There should be a gap. So by filling this gap, we make configuration with the help of these documents. This is called as fit gap analysis.
    GAP Analysis
    A through gap analysis will identify the gaps between how the business operates ad its needs against what the package can can't do. For each gap there will be one of three outcomes which must be recorded and actioned, GAP must be closed and customized software can be developed close the gap, GAP must be closed but software cannot be written therefore a workaround is required, GAP does not need to be closed.
    In simple terms: Gap means small cracks. In SAP world. In information technology, gap analysis is the study of the differences between two different information systems or applications (ex; existing system or legacy system with Client and new is SAP), often for the purpose of determining how to get from one state to a new state. A gap is sometimes spoken of as "the space between where we are and where we want to be." Gap analysis is undertaken as a means of bridging that space.
    Actual gap analysis is time consuming and it plays vital role in blue print stage
    The Gaps can differ from company to company. Most commonly, however, missing functionality is industry-specific.
    Examples:
    1. MGM Studios and Lycos sometime back worked with SAP to develop its new intellectual property management and media advertising management functionality, respectively.
    2. A leading Oral care product company wanted the promotion of free-goods where they wanted 'Buy one get 2 different products free'.
    2 gaps are, In customer master data the client requirement needs legacy customer number which can be solved with User exit.,
    In sales order we need customer Phone number, We can use user exit
    These 2 are gaps, which we cant, find in Standard SAP
    1. If client want new field in customer master like nearest fire station..
    2. Order will be uploaded directly with out va01. Through BDC... bcoz lot of orders if they get daily, they can opt these...
    Movement type 1 uses when a material have two movement types. Like example 101 and 261. One is incoming raw material and going for production...
    A through gap analysis will identify the gaps between how the business operates ad its needs against what the package can can't do. For each gap there will be one of three outcomes which must be recorded and actioned, GAP must be closed and customised software can be developed close the gap, GAP must be closed but software cannot be written therefore a workaround is required, GAP does not need to be closed.
    In simple terms: Gap means small cracks. In SAP world. In information technology, gap analysis is the study of the differences between two different information systems or applications( ex; existing system or legacy system with Client and new is SAP), often for the purpose of determining how to get from one state to a new state. A gap is sometimes spoken of as "the space between where we are and where we want to be." Gap analysis is undertaken as a means of bridging that space.
    Actual gap analysis is time consuming and it plays vital role in blue print stage.
    Cut Over Plans Detailed plans need to be developed for cutting over from the old system(s) to the new. Parallel runs of what will happen over the conversion period using test data, convert and watch for a period after wards to ensure nothing unexpected happens.
    Train Users Well trained users will support and defend the system on site. Unsupportive users will continually undermine the system and eventually it will be replaced. Therefore the more effort you put into helping the users master the system early the better.
    This is a part of Second Phase in project implementation
    14. How to get cash sale invoice with rd03 and tell me the process cashsale delivery and invoice please?
    15. What is the difference between rebate and discount?
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    Or
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    Discount: unconditional, to be given to a customer on account of heavy purchase by one single billing. From the price List (Base price).
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    17. What are tickets available in implementation project in sd module.
    Ans. /thread/459563 [original link is broken]
    http://www.sap-img.com/sap-sd/interview-questions-and-answers-on-sap-sd.htm
    www.sap-img.com > search for Tickets will get more info..
    18. What controls the schedule line what is the movement type of delivery?
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    movement type: 601
    19. Implementation interview questions of sap sales and distribution modules
    20. how system determines shipping point for a line item in the sales order?
    Ans: The shipping point is assigned to the shipping conditions, loading group and plant. i.e shipping point determination. through which shipping point is determined in the line item at order level.
    or
    system determines shipping point for a line item inthe sales order by shipping conditions from the cust master and loding grp from material mater and plant
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    Ans: No you cannot delete company code..
    22. what is the tool used in sap sd support to communicate with the user for handling the tickets
    Ans: CITRIX is the tool to acces client's enviornment.Under CITRIX u can find an icon called SYNERGY (in synergy u can check your tickets.)
    23. How can the sales documents be combined for the stock ordering purposes??More specifically...a regional
    24. please,explain condition records in pricing
    Ans: http://www.sap-img.com/sap-sd/sd-questions-about-pricing-condition.htm
    25. how the data is transferred from r/3 to crm server
    26. how to configure partial deliveries?
    Ans:
    Partial Delivery: http://help.sap.com/erp2005_ehp_02/helpdata/en/dd/5607f4545a11d1a7020000e829fd11/frameset.htm
    Delivery Processing: http://help.sap.com/erp2005_ehp_02/helpdata/en/dd/56078c545a11d1a7020000e829fd11/frameset.htm
    27. What is the difference between ATP check and availability check how these reflect in sales order(which
    Ans: ATP Check: http://help.sap.com/erp2005_ehp_02/helpdata/en/2b/b22d3b1daca008e10000000a114084/frameset.htm
    Configuring ATP : http://help.sap.com/erp2005_ehp_02/helpdata/en/f7/372e3b7532394ce10000000a114084/frameset.htm
    Rules Based ATP: http://help.sap.com/erp2005_ehp_02/helpdata/en/d9/f22e3bbaf0ce6ee10000000a114084/frameset.htm
    ATP with MRP: http://help.sap.com/erp2005_ehp_02/helpdata/en/64/3a3054faba11d1a6bf0000e83235d4/frameset.htm
    Availability Check: http://www.saptechies.com/what-is-availability-check-how-to-configuration-of-it/
    http://help.sap.com/erp2005_ehp_02/helpdata/en/cf/70124adf2d11d1b55e0000e82de178/frameset.htm
    28. After the completion of the implementation if the end user is unable to process a transaction,how do
    29. what is the difference between free goods & bonus buy?How do you configure bonus buy?
    Ans: refer to ur Ques.7
    30. what is the control parameter in setting item category
    31. what are tickets/issues in sap SD? who handles these things and give a brief description of the same?
    Ans: refer to ur Ques.17
    32. What is Bonus Buy and how would I process?
    Ans: refer to ur Ques.7
    http://help.sap.com/erp2005_ehp_02/helpdata/en/40/c0e238f0d111d2adff080009d2232d/frameset.htm
    33. what is availability check, how to configuration of it?
    Ans: http://www.sap-img.com/sd028.htm
    Availability check-----stock confm qty--Urgent reply.....
    Also Refer to the links below for more info
    http://www.sap-img.com
    u can get most of the queries cleared up at sap techies
    http://www.saptechies.com
    Please Do Reward If Really Helpful,
    Thanks and Regards,
    Sateesh.Kandula

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