Been using Firefox for years, yesterday not able to get Firefox page at all, page comes up blank
I have been using Firefox for years. Somehow I seem to have blocked it. I get a blank page when trying to enter the site. What to do? thank you
Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
*Use a compressed image type like PNG or JPG to save the screenshot
*Make sure that you do not exceed the maximum size of 1 MB
Check the date and time and time zone in the clock on your computer: (double) click the clock icon on the Windows Taskbar.
Check out why the site is untrusted and click "Technical Details" to expand this section.
If the certificate is not trusted because no issuer chain was provided (sec_error_unknown_issuer) then see if you can install this intermediate certificate from another source.
You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
*Click the link at the bottom of the error page: "I Understand the Risks"
Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
*Click the "View..." button and inspect the certificate and check who is the <b>issuer of the certificate</b>.
You can see more Details like intermediate certificates that are used in the Details pane.
If <b>"I Understand the Risks"</b> is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".
*Note that some firewalls monitor (secure) connections and that programs like Sendori or FiddlerRoot can intercept connections and send their own certificate instead of the website's certificate.
*Note that it is not recommended to add a permanent exception in cases like this, so only use it to inspect the certificate.
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''Polaris224 [[#question-1056979|said]]''
<blockquote>
I have been using Thunderbird for ages and just love the way it works. However, is there any possibility that the ability to alter font size from '10' to '12' instead of 'bigger or smaller' be available??
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New Zealand
</blockquote> -
After using iTunes for years I suddenly am prevented from opening it. I get the following message: "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem."
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Can anyone help? Thanks.Click here and follow the instructions.
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How easy is 'pages' to change to?P73,
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There are many users here who can help you get started.
Jerry -
Oh and before I get disable your add ons, update and any other Generic crap. I did. ALL of that. Deleted Firefox completely then reinstalled it. Still the same error, my laptop in my office no problems my desktop "Not responding" wow.
Switched to chrome on that computer. Seems to be the only solution that works. Mozilla, I know you are a good browser, I have sung your praises for years. But if you need to do all that technical stuff to get it to stop. Its really easier just to download another browser. Sorry. If you get your glitched corrected, I would be happy to come back. But I'm sorry I don't have that much time to waste.
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hello laplus5, other users with this problem all had an embedded intel hd2000/3000 graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764 (for win7 64 bit)
in case this doesn't solve the issue or does not apply to your system, start firefox into safemode '''by pressing the shift key while the application is launching''' & disable hardware acceleration in the firefox ''menu ≡ > options > advanced > general'' (that setting will take a restart of the browser to take effect).
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
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