Being charged a premium for rsd repair prioity
just took my black macbook for the rsd (finally got fed up). now, the guy at the counter said for it to be looked at I'd have to wait until Sept 19th (one week away) but if I paid a premium (not covered by apple care) I could get it looked at right away. so, I grudgingly pay my 67 CAD, and leave my macbook. I get a call maybe 45 mins later saying that it has the rsd issue and it needs a new logic board (like I didn't know and that's what I wrote on the work order) and they'll order the parts today but it will take 5 days (good luck ) for it to arrive. So my question is, are they allowed to charge extra, for jumping the que to diagnose something I already knew/told them about? which is probably going to take who knows how long to get the parts and fix anyway??? By the way there were two others taking their MB in for the same problem. I don't think they paid the premium and are waiting a week before they get their machines looked at and 'diagnosed' - what a joke.
i didnt think of this earlier, but its strange to me that they would suggest you pay more for service even though your warranty clearly gives you the right to quick service. personally i think procare is sort of a sham, but its apple's right to do so, since they are a business after all, and i guess its worth it to some, since they do in fact pay for it. but thing is, if you complain enough and give them a sob story about your computer, they dont have any way to wiggle out of that dilemma, so they usually help you quickly.
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This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
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Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
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My credit card is being charged four times for the exact amount of 27.98. I would like to know why and how to get my money back!
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I just bought an iPad 2 64gb Wifi + 3G model from Best Buy. They did not tell me much about it, as I had done some research before buying it and did not need much information on it. My original intent was to purchase only the 64gb with Wifi, they only had the 64gb in wifi + 3G, so I got that instead. I just turned on the iPad 2 and connected it to iTunes to get started. It is showing I am connected to Verizon 3G, until I turned on my wifi connection from my home.
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Allan Sampson wrote:
. . . First try _quitting the Safari application_. With Safari open, press and hold the Home key until the application quits and returns to the Home screen. When re-launching Safari, no previous ... /> A Reset is also a good idea in this situation after quitting Safari as provided. Press and hold ... - which is a good idea with any GSM phone at least every few days or so and I quit Safari and then Reset
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Thanks for any light you can shed on this mysterious business.Hey thanks for responding,
I am on GoPhone pay as I go for now. I fear the local TV weather page does refresh so the info is up to date over time.
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Message was edited by: barkingmad -
Being charged £22.50 for BT Sport HD
For the last 2 months (1st July and 4th August) £22.50 has been taken from my bank account for BT Sport HD when I should only be charged £15. I phoned BT after the first payment of £22.50 was taken and the woman I spoke to said she put it on the system back down to £15 and after a month I could request a refund on the extrra £7.50 that was taken. Now this month BT have taken £22.50 again.
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I have had no notice saying the price is going up!I've asked a Mod to hrlp
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How do I get refund for being charged multiple times for single download
I have just been charged multiples of times for my last three purchases . How do get refunded?
Click Support at the top of this page, then click the link under Contact Apple Support
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What to do when Verizon charge you 182$ for the repair of its mistake?
Hi!
I am a Verizon client since 13 months.
I moved in January and ask to move my service. I thought it was done, but in fact I was just connected to the service of the previous renter. So when his service was cut on the 23rd of January I was without Internet. The tech from Verizon came and told me that was a mistake from the first tech that came earlier in January. Internet was back... I was so happy... Until I realize that for this I was charged 182$... And the only answer I get for the billing service is: "the charge is valid"...
I am so disappointed with that but I can't get any answer from them, and they don't want to hear me...
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F.FaRo
Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
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TS1424 i am being charged several times for the same app
I am being several times for the same app
Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer. -
How do I get extra charges credited back to my account? I was over charged three times on an app I bought.
So any time any company accidentally charges you 2-3 times, they are trying to steal your money? In most cases, they fix it on their own after they catch it. If you want to make them aware of the issue, contact iTunes Support: http://apple.com/support/itunes/contact/
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I am being charged different rates for SMS that wh...
Hi,
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should be 15.9c (AU)
When I am in the android app the unit price is shown correctly as 0.159 AUD, however after sending a single message, my account shows:
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What went wrong?There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
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Am I being unfairly charged £30 pounds for switchi...
Hello, could someone clarify this for me please?
I am in the process of switchine Line Rental and Broadband to another provider (only because BT cannot match their offer for equal service/usage, not because I have been unhappy about the service provided).
I am not in contract with BT anymore, but I am being charged £30, just for switching provider. When I called BT, they said that this was a charge every provider will ask for, but I checked with the new company, and they know nothing about this. They also said that it was Openreach, therefore not a problem BT can look at. On the Open reach website, they send me back to BT to deal with any billing problems, as they only deal with physical problems on the lines.
I have also found a link about cancelling broadband with BT and it states:
(search 'Cancellation' in search bar, then click on 'I don't understand my final bill' )
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If you're still in contract you may also have a cancellation charge. -
Now, there is no mention of a £30 charge for switching...
Moreover, I cannot find any mention to it anywhere...
I feel like BT is unfairlry charging me and trying to get a few pounds more out of me... I have had no issues with BT before, and really wouldn't want to leave with a bitter taste...
Has anyone had that issue? Can anyone clarify this to me?
Thank you for any help.
Solved!
Go to Solution.Roma wrote:
I have just found this thread, and they mention requesting a MAC code.
http://community.bt.com/t5/Bills-Call-Packages/30-00-charge-to-cancel-Broadband-switching-to-another...
Now, I have called them about a MAC Code, which they kindly gave me on the spot. I immediately passed it to my new provider. The person I spoke to from BT NEVER mentionned that that charged was waived off if a MAC code is requested!
I can't help feeling robbed!!! Less and less pleased with BT...
If you requested a MAC code and used it there should not be a £30 charge to BT your ISP to pass on to you.
If on the other hand you cancelled your broadband then a £30 charge would be applied for the work to disconnect at the exchange.
The charge would apply if you were moving to a cable provider. Which is clearly stated in the cease charges.
if you have had a £30 charge and you believe you should not have(you used a MAC) then I can only suggest you contact the mods.
If you fill in this form: http://bt.custhelp.com/app/contact_email/c/4951 with a link back to your post for ref, the mods will get back to you. it can take up to 3 days.
toekneem
http://www.no2nuisancecalls.net
(EASBF) -
Work not done and being charged for it
I am being charged 541 dollars for my first month on comcast. I was originally quoted a payment of 143.00 but was billed for 206 and no one can tell me why. I then received another bill bringing my payment to 541 this was done because the original technician had me sign papers saying that he set up new lines (NOPE), had 5 cable boxes (nope) and put in cable in a home with cable service before(nope). Has anyone had this problem, the first technicina told me he was a contracter and couldn't do any of those things yet he put it through like he had. He also left a cable box, still in the package in a bedroom with no furniture or TV, since I just bought this home.
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I apologize for the delayed response and the frustration this may have caused you. In order to work towards a resolution for you, I will need a little more information. How many boxes do you have active in your home?
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