Best Practice for Mass Deleting Transactions

Hi Gurus
Can you please guide on this - We need to mass delete Leads from the system. I can use Crm_Order_Delete FM. But want to know if there are any best practices to follow, or anything else that i should consider before deleting these transactions from the system.
We have our archiving policy under discussion which may take some time, but due to large volume of reduntatn data we have some performance issues. For example when searching for leads and using ACE, the system goes through all the lead data.
That is the reason we are plannign to delete those old records. My concerns is that using CRM_ORDER_DELETE, would it clear all the tables for those deleted transactions and if there are any best practices to follow.
Thanks in Advance.
Regards.
-MP
Edited by: Mohanpreet Singh on Apr 15, 2010 5:18 PM

Hi,
Please go through the AppModel application which is available at: http://developers.sun.com/prodtech/javatools/jscreator/reference/codesamples/sampleapps.html
The OnePage Table Based example shows exactly how to use deleting multiple rows from a datatable...
Hope this helps.
Thanks,
RK.

Similar Messages

Best Practices to Mass Delete Leads

Hi Gurus
Can you please guide on this - We need to mass delete Leads from the system. I can use Crm_Order_Delete FM. But want to know if there are any best practices to follow, or anything else that i should consider before deleting these transactions from the system.
We have our archiving policy under discussion which may take some time, but due to large volume of reduntatn data we have some performance issues. For example when searching for leads and using ACE, the system goes through all the lead data.
That is the reason we are plannign to delete those old records. My concerns is that using CRM_ORDER_DELETE, would it clear all the tables for those deleted transactions and if there are any best practices to follow.
Thanks in Advance.
Regards.
-MP

Hello,
as the root is single label you could get only rid of it with migrating to a new forest. Therefore you should built a lab first and test the steps. As tool you could use ADMT.
http://blogs.msmvps.com/mweber/2010/03/25/migrating-active-directory-to-a-new-forest/
Also you might rethink your design if an empty root is really needed, there is no technical requirement and cost only additional hardware and licenses.
Keep in mind that the new forest MUST use different domain/NetBios names otherwise you cannot create the required trust for migration steps.
You can NOT switch a sub domain to the root and vice versa.
Best regards
Meinolf Weber
MVP, MCP, MCTS
Microsoft MVP - Directory Services
My Blog: http://blogs.msmvps.com/MWeber
Disclaimer: This posting is provided AS IS with no warranties or guarantees and confers no rights.
Twitter:

Best practices for mass reimaging? Having unmanaged duplicate clients with mismatched Resource IDs. (2012 R2)

We reimage about 5000-8000 clients each summer. Last summer we were still at RTM, but have since moved on to R2. We build images (Win7 SP1) in vsphere and capture via capture media TS. Last year's image didn't get SCCM client uninstalled prior to capture
so we would have random issues with computers going to unmanaged status and some that would show up without a client cert. To avoid this issue we stripped the client out prior to capture this year.
I believe this is how we handled the reimage process last year as well, but I am not positive on that. We were also dealing with a lot of new laptops last summer, where as they obviously have existing records this summer. Since SCCM replaces the wired MAC
address with the wireless MAC (laptops) we can't just toss these into an OSD collection because it won't pickup the OSD advertisement / PXE. (Is there any workaround for this?) Since this is the case, we are blowing away each client's AD account and DDR in
SCCM, then doing mass import of hostname and wired MAC into SCCM, dumping them into the appropriate OSD collection, and they image unless they happen to pickup last year's PXE deployment that first has to be cleared, or unless they had a motherboard replaced
and our MAC database didn't get updated. We did the mass import a week ago and the manual entries are listed with hostname and MAC and entry date of 7/9/2014. This week we started imaging. Almost immediately after reimaging (at which time the AD record is
created upon rejoining domain) we see a second account show up in SCCM from AD Discovery with dates of 7/14/2014 and 7/15/2014. Neither account is managed or shows that SCCM client is installed, but it shows a site code.
The manual entry lists an agent name, agent site, wired MAC, name, NetBIOS name, Resource ID of 167xxxxx, assigned site, and CCM GUID.
The AD Discovery record shows agent name, agent site, domain, IPv4 and IPv6 addresses, name, NetBIOS name, primary group ID, domain, Resource ID of 20971xxxxx, resource name and type, SID, assigned sites, container name, UAC, etc.
Why won't these records merge and show up as being properly managed? I am not yet sure if they fix themselves after one record or the other is deleted. Obviously this process isn't working well and it removes the clients from their direct membership collections
and AD groups. I'd think that all of this could be avoided if we just had the wired MAC persist in the DDR.

Last year's image didn't get SCCM client uninstalled prior to capture so we would have random issues with computers going to unmanaged status and some that would show up without a client cert. To avoid this issue we stripped the client out prior to capture.
There is no reason or need to do this. There is no correlation between the two as long as the client agent was properly prepared (which does happen with capture media although you should strongly consider using a build and capture task sequence). Clients
are perfectly capable of living within an image -- I do it all the time and it is a common practice.
Since SCCM replaces the wired MAC address with the wireless MAC (laptops) we can't just toss these into an OSD collection because it won't pickup the OSD advertisement / PXE. (Is there any workaround for this?)
This is not correct and thus also unnecessary as ConfigMgr will use the MAC Address *or* the SMSBIOS GUID of the system to determine targeting during OSD. The SMBIOS GUID is an immutable unique ID set by the OEM that is part of the resource record in ConfigMgr
also.
Jason | http://blog.configmgrftw.com

Best practice for upgrading task definition without deleting task instances

best practice for upgrading task definition in production system without deleting or terminating task instances
If I try and update a task definition with task instances running I get the following error:
Task definition 'My Task - Add User' may not be modified while there are active task instances
Is there a best practice to handle this. I tried to force an update through the console but that didn't work. I tried editing the task from the debug page and got the same error.

1) Rename the original task definition.
2) Upload the new task definition with the original name.
3) Later, after all the running tasks have timed out, delete the old definition.
E.g., if your task definition is "myWorkflow":
1) Rename "myWorkflow" to "myWorkflow-old-2009-07-28"
2) Upload the new task definition as "myWorkflow".
Existing tasks will stay linked to the original (renamed) workflow definition.
New tasks will use the new definition.
As the previous poster notes, depending on the changes you are making, letting the old task definitions stay active could have bad side-effects and might be better avoided.

Best Practice for Deleted AD Users

In our environment, we are not using AD groups. Users are being added individually. We are running User Profile Service but I am aware that when a user is deleted in AD, they stay in the content database in the UserInfo table so that some metadata can be
retained (created by/modified by/etc).
What are best practices for whether or not to get rid of them from the content database(s)?
What do some of you consultants/admins out there do about this? It was brought up as a concern to me that they are still being seen in some list permissions/people picker, etc.
Thank you!

Personally I would keep them to maintain metadata consistency (Created By etc as you say). I've not had it raised as a concern anywhere I've worked.
However, there are heaps of resources online to delete such users (even in bulk via Powershell). As such, I am unaware of cases of deleting them causing major problems.
w: http://www.the-north.com/sharepoint | t: @JMcAllisterCH | YouTube: http://www.youtube.com/user/JamieMcAllisterMVP

Best practice for deletion of SAP standard configuration

Does anyone have any documentation related to deletion of standard SAP configuration? My client is requesting deletion of all the standard delivered company codes and I believe it is best practice to never delete them. I am looking for supporting documentation that supports this.

Rhonda,
I have never seen a system where the standard delivered company codes did not exist, so I can't say what the implications of deletion are. I suppose it is possible to do....
For documentation, I guess you could search through service.sap.com/support.
I would think you would respond to the request as follows:
Tell the client it will be extra work to delete the items. Which will translate into additional billable fees.
Tell the client (in writing) that you cannot predict what all possible outcomes will be, but that you are willing to work with him to fix anything that gets broken in the process. For additional billable fees.
In the end, the client is paying for your advice and your services. In the end, he owns the license and the system upon which it is running. He can have anything he wants, there is no other 'right' or 'wrong'.
I suggest you don't delete anything in client 000. Most companies keep this as a reference. If the client later decides to reconstruct, this would be a nice source of info.
Since company codes greatly affect FI/CO, you might want to post the question in one of those forums.
Best Regards,
DB49

Is there a best practice for deleting a published report?

Post Author: matthewh
CA Forum: General
Is there a best practice for deleting a published report from C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\FileStore on Crystal Reports Server or can I just delete the subfolders? Does it reference them elsewhere? I have a load of old reports I need to shed, but can't see how to do it.

Hi,
You can refer the SRND guide. As per document (page -292)
you can configured -You can add a maximum of 50 agents per team.
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ippcenterprise9_0_1/design/guide/UCCE_BK_S06086EC_00_srnd-9-0-1.pdf
Also you can check the Bill of Material document of UCCE , under the section "Operating Conditions, Unified ICM, Unified CC" What are the number should configure in UCCE.

Best-practice for Catalog Views ? :|

Hello community,
A best practice question:
The situtation: I have several product categories (110), several items in those categories (4000) and 300 end-users. I would like to know which is the best practice for segment the catalog. I mean, some users should only see categories 10,20 & 30. Other users only category 80, etc. The problem is how can I implement this ?
My first idea is:
1. Create 110 Procurement Catalogs (1 for every prod.category). Each catalog should contain only its product category.
2. Assign in my Org Model, in a user-level all the "catalogs" that the user should access.
Do you have any idea in order to improve this ?
Saludos desde Mexico,
Diego

Hi,
Your way of doing will work, but you'll get maintenance issues (to many catalogs, and catalog link to maintain for each user).
The other way is to built your views in CCM, and assign these views to the users, either on the roles (PFCG) or on the user (SU01). The problem is that with CCM 1.0 this is limitated, cause you'll have to assign one by one the items to each view (no dynamic or mass processes), it has been enhanced in CCM 2.0.
My advice:
-Challenge your customer about views, and try to limit the number of views, with for example strategic and non strategic
-With CCM 1.0 stick to the procurement catalogs, or implement BADIs to assign items to the views (I experienced it, it works, but is quite difficult), but with a limitated number of views
Good luck.
Vadim

Best Practice for utility in Sol Man 4.0

We have software component ST-ICO of release 150_700 with Patch level 5
We want a Template Selection for Utility industry. I checked in
the service market place and found that 'Baseline Package United
Kingdom V1.50, Template: BP_BLKU150' is available in the above software
component.
But we are not getting any templates other than 'BP_UTUS147 - Best Practices for Water Utility' in the 'SOLAR_PROJECT_ADMIN'
transaction.
Kindly suggest any patch needs to be applied or some configuration need to be done.
Regards
Mani

Hi Mani,
Colud u plz give me the link of "where u find the template BP_BLKU150"?
It will be helpful for me.
Thanks
Senthil

Basic Strategy / Best Practices for System Monitoring with Solution Manager

I am very new to SAP and the Basis group at my company. I will be working on a project to identify the best practices of System and Service level monitoring using Solution Manager. I have read a good amount about SAP Solution Manager and the concept of monitoring but need to begin mapping out a monitoring strategy.
We currently utilize the RZ20 transaction and basic CCMS monitors such as watching for update errors, availability, short dumps, etc.. What else should be monitored in order to proactively find possible issues. Are there any best practices you all have found when implimenting Monitoring for new solutions added to the SAP landscape.... what are common things we would want to monitor over say ERP, CRM, SRM, etc?
Thanks in advance for any comments or suggestions!

Hi Mike,
Did you try the following link ?
If not, it may be useful to some extent:
http://service.sap.com/bestpractices
---> Cross-Industry Packages ---> Best Practices for Solution Management
You have quite a few documents there - those on BPM may also cover Solution Monitoring aspects.
Best regards,
Srini
Edited by: Srinivasan Radhakrishnan on Jul 7, 2008 7:02 PM

Best Practices for Integrating UC-5x0's with SBS 2003/8?

Almost all of Cisco's SBCS market is the small and medium business space. Most, if not all of these SMB's have a Microsoft Small Business Server 2003 or 2008. It will be critical, In order for Cisco to be considered as a purchase option, that the UC-5x0 integrates well into these networks.
To that end, I see a lot of talk here about how to implement parts and pieces of this, but no guidance from Cisco, no labs and no best practices or other documentation. If I am wrong, please correct me.
I am currently stumbling through and validating these configurations myself, Once complete, I will post detailed recommendations. However, it would have been nice to have a lab to follow instead of having to learn from each mistake.
Some of the challanges include;
1. Where should the UC-540 be placed: As the gateway for QOS or behind a validated UC-5x0 router/security appliance combination
2. Should the Microsoft Windows Small Business Server handle DCHP (as Microsoft's documentation says it must), or must the UC-540 handle DHCP to prevent loss of features? What about a DHCP relay scheme?
3. Which device should handle DNS?
My documentation (and I recommend that any Cisco Lab/Best Practice guidence include it as well) will assume the following real-world scenario, the same which applies to a majority of my SMB clients;
1. A UC-540 device utilizing SIP for the cost savings
2. High Speed Internet with 5 static routable IP addresses
3. An existing Microsoft Small Business Server 2003/8
4. An additional Line of Business Application or Terminal Server that utilizes the same ports (i.e. TCP 80/443/3389) as the UC-540 and the SBS, but on seperate routable IP's (Making up crazy non-standard port redirections is not an option).
5. A employee who teleworks from various places that provide a seat and a network jack, which is not under our control (i.e. a employees home, a clients' office, or a telework center). This teleworker should use the built in VPN feature within the SPA or 7925G phones because we will not have administrative access to any third party's VPN/firewall.
Your thoughs appreciated.

Progress Report;
The following changes have been made to the router in support of the previously detailed scenario. Everything appears to be working as intended.
DHCP is still on the UC540 for now. DNS is being performed by the SBS 2008.
Interestingly, the CCA still works. The NAT module even shows all the private mapped IP's, but no the corresponding public IP's. I wouldnt recommend trying to make any changes via the CCA in the NAT module.
To review, this configuration assumes the following;
1. The UC540 has a public IP address of 4.2.2.2
2. A Microsoft Small Business Server 2008 using an internal IP of 192.168.10.10 has an external IP of 4.2.2.3.
3. A third line of business application server with www, https and RDP that has an internal IP of 192.168.10.11 and an external IP of 4.2.2.4
First, backup your current configuration via the CCA,
Next, telent into the UC540, login, edit, cut and paste the following to 1:1 NAT the 2 additional public IP addresses;
ip nat inside source static tcp 192.168.10.10 25 4.2.2.3 25 extendable
ip nat inside source static tcp 192.168.10.10 80 4.2.2.3 80 extendable
ip nat inside source static tcp 192.168.10.10 443 4.2.2.3 443 extendable
ip nat inside source static tcp 192.168.10.10 987 4.2.2.3 987 extendable
ip nat inside source static tcp 192.168.10.10 1723 4.2.2.3 1723 extendable
ip nat inside source static tcp 192.168.10.10 3389 4.2.2.3 3389 extendable
ip nat inside source static tcp 192.168.10.11 80 4.2.2.4 80 extendable
ip nat inside source static tcp 192.168.10.11 443 4.2.2.4 443 extendable
ip nat inside source static tcp 192.168.10.11 3389 4.2.2.4 3389 extendable
Next, you will need to amend your UC540's default ACL.
First, copy what you have existing as I have done below (in bold), and paste them into a notepad.
Then, im told the best practice is to delete the entire existing list first, finally adding the new rules back, along with the addition of rules for your SBS an LOB server (mine in bold) as follows;
int fas 0/0
no ip access-group 104 in
no access-list 104
access-list 104 remark auto generated by SDM firewall configuration##NO_ACES_24##
access-list 104 remark SDM_ACL Category=1
access-list 104 permit tcp any host 4.2.2.3 eq 25 log
access-list 104 permit tcp any host 4.2.2.3 eq 80 log
access-list 104 permit tcp any host 4.2.2.3 eq 443 log
access-list 104 permit tcp any host 4.2.2.3 eq 987 log
access-list 104 permit tcp any host 4.2.2.3 eq 1723 log
access-list 104 permit tcp any host 4.2.2.3.35 eq 3389 log
access-list 104 permit tcp any host 4.2.2.4 eq 80 log
access-list 104 permit tcp any host 4.2.2.4 eq 443 log
access-list 104 permit tcp any host 4.2.2.4 eq 3389 log
access-list 104 permit udp host 116.170.98.142 eq 5060 any
access-list 104 permit udp host 116.170.98.143 any eq 5060
access-list 104 deny   ip 10.1.10.0 0.0.0.3 any
access-list 104 deny   ip 10.1.1.0 0.0.0.255 any
access-list 104 deny   ip 192.168.10.0 0.0.0.255 any
access-list 104 permit udp host 116.170.98.142 eq domain any
access-list 104 permit udp host 116.170.98.143 eq domain any
access-list 104 permit icmp any host 4.2.2.2 echo-reply
access-list 104 permit icmp any host 4.2.2.2 time-exceeded
access-list 104 permit icmp any host 4.2.2.2 unreachable
access-list 104 permit udp host 192.168.10.1 eq 5060 any
access-list 104 permit udp host 192.168.10.1 any eq 5060
access-list 104 permit udp any any range 16384 32767
access-list 104 deny   ip 10.0.0.0 0.255.255.255 any
access-list 104 deny   ip 172.16.0.0 0.15.255.255 any
access-list 104 deny   ip 192.168.0.0 0.0.255.255 any
access-list 104 deny   ip 127.0.0.0 0.255.255.255 any
access-list 104 deny   ip host 255.255.255.255 any
access-list 104 deny   ip host 0.0.0.0 any
access-list 104 deny   ip any any log
int fas 0/0
ip access-group 104 in
Lastly, save to memory
wr mem
One final note - if you need to use the Microsoft Windows VPN client from a workstation behind the UC540 to connect to a VPN server outside your network, and you were getting Error 721 and/or Error 800...you will need to use the following commands to add to ACL 104;
(config)#ip access-list extended 104
(config-ext-nacl)#7 permit gre any any
Im hoping there may be a better way to allowing VPN clients on the LAN with a much more specific and limited rule. I will update this post with that info when and if I discover one.
Thanks to Vijay in Cisco Tac for the guidence.

Best practices for office 365 SHARED CALENDAR for whole school / organization

hi
we need guidance on best practice for setting up SHARED CALENDAR on Office365 exchange server for entire organization (school)of150 staff.
Requirements
+ all staff should have read only / reviewer permissions on calendar
+handful staff should have editor permissions on calendar
+ the calendar should synchronise custom categories and colors
Current Solution
at the moment we have found that a shared mailbox is the best solution because;
- allusers can add the shared mailbox on outlook 2010as additional mailbox as readonly
- all the categories & colors for the calendarare automatically synchronised because the color categories are stored within this mailbox.
- you can edit calendar permissions in outlook to allow some users as "editor" of the calendar.Problem with Current Solution
the problem however is that the users also need to access this...
This topic first appeared in the Spiceworks Community

Hi Aleksei,
I think Inactive mailboxes in Exchange Online is the feature that you want. This feature makes it possible for you to preserve (store and archive) the contents of deleted mailboxes indefinitely.
A mailbox becomes inactive when an In-Place Hold or a
Litigation Hold is placed on the mailbox before the corresponding Office 365 user account is deleted.
But I'm afraid that it might be impossible to "easily share certain folders or even whole mailbox with people in the company". As can been seen from below articles, this only allows administrators, compliance officers, or records managers
to use the In-Place eDiscovery feature in Exchange Online to access and search the contents of an inactive mailbox:
http://technet.microsoft.com/en-us/library/dn144876(v=exchg.150).aspx
http://blogs.technet.com/b/exchange/archive/2013/03/21/preserve-mailbox-data-for-ediscovery-using-inactive-mailboxes-in-exchange-online.aspx
Anyway, this is the forum to discuss questions and feedback for Microsoft Office client. For more details about your question, I would suggest you post in the dedicated forum of
Exchange Online, where you can get more experienced responses:
https://social.technet.microsoft.com/Forums/msonline/en-US/home?forum=onlineservicesexchange
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Best practices for setting up projects

We recently adopted using Captivate for our WBT modules.
As a former Flash and Director user, I can say it’s
fast and does some great things. Doesn’t play so nice with
others on different occasions, but I’m learning. This forum
has been a great source for search and read on specific topics.
I’m trying to understand best practices for using this
product. We’ve had some problems with file size and
incorporating audio and video into our projects. Fortunately, the
forum has helped a lot with that. What I haven’t found a lot
of information on is good or better ways to set up individual
files, use multiple files and publish projects. We’ve decided
to go the route of putting standalones on our Intranet. My gut says
yuck, but for our situation I have yet to find a better way.
My question for discussion, then is: what are some best
practices for setting up individual files, using multiple files and
publishing projects? Any references or input on this would be
appreciated.

Hi,
Here are some of my suggestions:
1) Set up a style guide for all your standard slides. Eg.
Title slide, Index slide, chapter slide, end slide, screen capture,
non-screen capture, quizzes etc. This makes life a lot easier.
2) Create your own buttons and captions. The standard ones
are pretty ordinary, and it's hard to get a slick looking style
happening with the standard captions. They are pretty easy to
create (search for add print button to learn how to create
buttons). There should instructions on how to customise captions
somewhere on this forum. Customising means that you can also use
words, symbols, colours unique to your organisation.
3) Google elearning providers. Most use captivate and will
allow you to open samples or temporarily view selected modules.
This will give you great insight on what not to do and some good
ideas on what works well.
4) Timings: Using the above research, I got others to
complete the sample modules to get a feel for timings. The results
were clear, 10 mins good, 15 mins okay, 20 mins kind of okay, 30
mins bad, bad, bad. It's truly better to have a learner complete
2-3 short modules in 30 mins than one big monster. The other
benefit is that shorter files equal smaller size.
5) Narration: It's best to narrate each slide individually
(particularly for screen capture slides). You are more likely to
get it right on the first take, it's easier to edit and you don't
have to re-record the whole thing if you need to update it in
future. To get a slicker effect, use at least two voices: one male,
one female and use slightly different accents.
6) Screen capture slides: If you are recording filling out
long window based databse pages where the compulsory fields are
marked (eg. with a red asterisk) - you don't need to show how to
fill out every field. It's much easier for the learner (and you) to
show how to fill out the first few fields, then fade the screen
capture out, fade the end of the form in with the instructions on
what to do next. This will reduce your file size. In one of my
forms, this meant the removal of about 18 slides!
7) Auto captions: they are verbose (eg. 'Click on Print
Button' instead of 'Click Print'; 'Select the Print Preview item'
instead of 'Select Print Preview'). You have to edit them.
8) PC training syntax: Buttons and hyperlinks should normally
be 'click'; selections from drop down boxes or file lists are
normally 'select': Captivate sometimes mixes them up. Instructions
should always be written in the correct order: eg. Good: Click
'File', Select 'Print Preview'; Bad: Select 'Print Preview' from
the 'File Menu'. Button names, hyperlinks, selections are normally
written in bold
9) Instruction syntax: should always be written in an active
voice: eg. 'Click Options to open the printer menu' instead of
'When the Options button is clicked on, the printer menu will open'
10) Break all modules into chapters. Frame each chapter with
a chapter slide. It's also a good idea to show the Index page
before each chapter slide with a progress indicator (I use an
animated arrow to flash next to the name of the next chapter), I
use a start button rather a 'next' button for the start of each
chapter. You should always have a module overview with the purpose
of the course and a summary slide which states what was covered and
they have complete the module.
11) Put a transparent click button somewhere on each slide.
Set the properties of the click box to take the learner back to the
start of the current chapter by pressing F2. This allows them to
jump back to the start of their chapter at any time. You can also
do a similar thing on the index pages which jumps them to another
chapter.
12) Recording video capture: best to do it at normal speed
and be concious of where your mouse is. Minimise your clicks. Most
people (until they start working with captivate) are sloppy with
their mouse and you end up with lots of unnecessarily slides that
you have to delete out. The speed will default to how you recorded
it and this will reduce the amount of time you spend on changing
timings.
13) Captions: My rule of thumb is minimum of 4 seconds - and
longer depending on the amount of words. Eg. Click 'Print Preview'
is 4 seconds, a paragraph is longer. If you creating knowledge
based modules, make the timing long (eg. 2-3 minutes) and put in a
next button so that the learner can click when they are ready.
Also, narration means the slides will normally be slightly longer.
14) Be creative: Capitvate is desk bound. There are some
learners that just don't respond no matter how interactive
Captivate can be. Incorporate non-captivate and desk free
activities. Eg. As part of our OHS module, there is an activity
where the learner has to print off the floor plan, and then wander
around the floor marking on th emap key items such as: fire exits;
first aid kit, broom and mop cupboard, stationary cupboard, etc.
Good luck!

Best Practice for External Libraries Shared Libraries and Web Dynrpo

Two blogs have been written on sharing libraries with Web Dynpro DC, but I would
like to know the best practice for doing this.
External libraries seem to work great at compile time, but when deploying there is often an error related to the external library not being a deployed component.
Is there a workaround for this besides creating a shared J2EE library which I have been able to get working? I am not interested in something that works, but really
what are the best practice for this. What is the best way to limit the number of jars that need to be kept in a shared library/ext library. When is sharing ref service/etc a valid approach vs. hunting down the jars in the portal libraries etc and storing in an external library.

Security is mainly about mitigation rather than 100% secure, "We have unknown unknowns". The component needs to talk to SQL Server. You could continue to use http to talk to SQL Server, perhaps even get SOAP Transactions working but personally
I'd have more worries about using such a 'less trodden' path since that is exactly the areas where more security problems are discovered. I don't know about your specific design issues so there might be even more ways to mitigate the risk but in general you're
using a DMZ as a decent way to mitigate risk. I would recommend asking your security team what they'd deem acceptable.
http://pauliom.wordpress.com

Best practice for external but secure access to internal data?

We need external customers/vendors/partners to access some of our company data (view/add/edit). It’s not so easy as to segment out those databases/tables/records from other existing (and put separate database(s) in the DMZ where our server is). Our
current solution is to have a 1433 hole from web server into our database server. The user credentials are not in any sort of web.config but rather compiled in our DLLs, and that SQL login has read/write access to a very limited number of databases.
Our security group says this is still not secure, but how else are we to do it? Even if a web service, there still has to be a hole in somewhere. Any standard best practice for this?
Thanks.

Security is mainly about mitigation rather than 100% secure, "We have unknown unknowns". The component needs to talk to SQL Server. You could continue to use http to talk to SQL Server, perhaps even get SOAP Transactions working but personally
I'd have more worries about using such a 'less trodden' path since that is exactly the areas where more security problems are discovered. I don't know about your specific design issues so there might be even more ways to mitigate the risk but in general you're
using a DMZ as a decent way to mitigate risk. I would recommend asking your security team what they'd deem acceptable.
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