Best Practice to process change request

Hi All,
There's a confusion of provided functionality by SAP for Change Request Management. Though, through different blogs/articles/book, we have implemented change request management, but initiation process of change request seems missing.
What I know is project can be tracked through maintenance cycle, if support message is posted through SAP production server through SAP->Help->Create Support Message. What I'm looking for is user should be able to select few parameters of particular forms from forms' repository, available online. Once its filled, it goes to his manager according to Organogram, then a support message gets created automatically, and rest of the process remains same as provided at current by SAP.
What you guys know of it?
Thanks
Nayab

Thanks Sammi for your confirmatory post.
So if we need to use required fields for particular configuration from user, say the requirement to develop new company code, of which all required information is maintained in form, the user should submit the filled form, authorized by his manager, to IT department, we then ask the particular user to raise support message and keep a track of such maintenance activity.
Is it possible to modify Create Support Message screen, that is, another parameter to upload file, as we can do in solution manager service desk mesage -> documents. This might help as well, but I guess SAP must be providing a tool, may be some different product for aforementioned requirement.
Regards,
Nayab

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Best practices when making service requests

Best practices when making service requests
We've been working on moving our old services that were built with an different service request tool into RequestCenter and were wondering if anyone had any thoughts about best standards or practices for the new forms that they would be willing to share. For example, one such standard might be that the customer - initiator information will always be displayed at the top of the request.
Are there any other standardizations you could share that help lend consistency and provide improved readability for request forms? Maybe someone has a design framework guide they would be willing to share?
Thanks!
Tim

Thanks for the comments and the book suggestion.
We've been placing the customer information at the top because wanted the customer to review the information before subbmitng the form. Our LDAP data is somewhat spotty and we want to make sure we have the right information when the form is submitted but I can see the advantages to placing it at the bottom as well. I'll have to think that over more.
Does anyone find tha certain fields work better than others? For example, we've not had much

TS50000075(Process Change Request (Web)

Hi All,
We have customized a standard PCR workflow WS50000031(2 level approval) based on our requirements, which is using another sub -workflow for approval step..
The sub-workflow has a step for task TS50000075(Process Change Request (Web)).
The problem is, the above workflow step creates an workitem which appears in SAP Inbox as well in UWL..
When the item is processed from UWL it does not have any effect, but the item retains in the UWL with status 'In Process' as well in SAP inbox with status 'Reserved' and the workflow execution does not happen further.
But, when it is done from Inbox, the item disappears and workflow execution continues..
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Thanks & regards,
Santhosh

Then its authorization issue, modify the role assigned to you by adding below mentioned
Cross-application Authorization Objects -->
1.Authorization Check for RFC Access: Activity - Execute
                                                                Name of RFC to be protected - *
                                                               Type of RFC object to be prote - All values
2. Administration for RFC Destination:Activity                                          - Display
                                                             Internet Communication Framewo - *
                                                             Logical Destination (Specified       -   *
                                                             Type of Entry in RFCDES               - All values
Regards
Bhaskar

Best Practices for Organizational Change Management

Hooray! Finally an opportunity to take this forum back to its proper direction of Organizational Change Management topics as we begin to engage with some subject matter experts in OCM.
Those interested in having OCM conversations here are also welcome to begin interaction with this <a href="https://https://www.benchmarking.sap.com/cgi-bin/qwebcorporate.dll?idx=945JDN&SHSP1Q2A=asugEMAIL061907">OCM best practices survey</a>. It would give community a chance to engage with ASUGers around the topic of organizational change and give ASUGers a chance to broaden the Americas centric perspective. So welcome all.
Looks like
<a href="/people/kerry.brown/blog/2007/07/10/organizational-change-management-best-practices-survey Brown</a> will be helping put this topic back on course. Looking at her blog profile, I, for one, am most eager for her engagement with us here.

Hai,
Organizational Structure
Use
In order for the workflow system to establish the relationship between the requester and their superior, you must create an organizational plan in the system.
For this tutorial, of course, this organizational plan does not have to be complete and valid across the enterprise. To keep the test as simple as possible initially, define an organizational plan that only contains one administrator and one head of department.
Assign both items to yourself. As a result, all work items will appear in your own Business Workplace. Later you will modify the organizational plan such that you will have to work through the scenario with two users.
Procedure
The organizational plan required for this tutorial consists, when complete, of one organizational unit (= "department"), which contains two positions: a head of department and an administrator.
Each position is described by one job and each position is assigned one user as holder. The head of department position is also designated as chief position of the organizational unit.
Of course, a "real" organizational plan is created by arranging several organizational units with their positions in a hierarchy. Usually several positions are described by one job.
For further information, refer to the documentation Organizational Plan.
The procedure in this unit is divided into four parts:
1.     You create an organizational unit.
2.     Enter necessary jobs as required.
3.     You create a position for the head of department in the new organizational unit.
You define a position in three steps:
i.     You create a position that is assigned your organizational unit.
ii.     You assign a holder to the position.
iii.     You assign a job to the position.
3.     You create a position for the administrator in the organizational unit.
Creating an organizational unit
1.     Choose Tools  SAP Business Workflow  Development Definition tools  Organizational Management  Organizational plan  Create.
2.     Confirm the validity period proposed in the dialog box Creating a Root Organizational Unit.
This takes you to the Create Organization and Staffing (Workflow) screen. This user interface is divided into four screen areas:
3.     On the Basic Data tab in the details area, enter an abbreviation and a name in the Organizational unit input fields.
Abbreviation: <ini_sales>
Name: <OrgUnit: Sales (ini)>
4.     Choose .
You can now create the position for a head of department and one administrator.
Create jobs
When enhancing an organizational unit, the necessary jobs are usually already available. For this tutorial however, you create the necessary jobs for head of department and administrator yourself.
1.     Choose Edit  Create jobs.
You go to the dialog box Create jobs. The lower area contains a list of existing jobs and the upper area contains an input table in which you can create new jobs by entering abbreviations and names.
2.     In the input table, enter an abbreviation and a name for each of the new jobs.
Job - head of department:
Object abbreviation: < ini_dhead_C >
Name: < job: head of department (ini) >
Job administrator:
Object abbreviation: < ini_admi_C >
Name: < job: administrator (ini) >
3.     Choose .
Creating Position for Head of Department
1.     Change to the overview area in the staff assignments of the organizational unit, in order to assign positions, jobs and holders. Choose the arrow on the right next to the and then the staff assignments (list).
2.     Choose .
A new position is then created in the staff assignments and is displayed in a new line in the table. The position is vacant and no job is assigned to it.
3.     Open the details view for the new position in the details area by double-clicking on the entry in the table.
4.     On the Basic Data tab, enter a code and a description in the Position input fields. Overwrite the previous contents.
Abbreviation: < ini_dhead_S >
Description: < position: head of department ( ini ) >
Assigning a holder to the position
You now assign R/3 users to the positions. The staff assignments for your organizational unit are displayed and you see the vacant position in the table.
5.     Select User in the search area and enter the search criteria in order to find your user names.
All of the user names that match your search criterion are listed in the selection screen.
6.     Select your user name in the selection area and drag it to the Person/User column of the position in the overview area.
Confirm the message that the relationship period of the validity has been changed.
7.     Set the Head of own organizational unit indicator in the details area.
Assigning a job to the position
Assign the job of the head of department you created earlier to the position.
8.     Select Job in the search area and enter the search criteria in order to find the job of the head of department.
All jobs that match your search criterion are listed in the selection screen.
9.     Select job: head of department ( ini) in the selection area and drag it to the Job column of the position in the overview area.
10.     Choose .
The job is assigned the position. Check this by switching to the staff assignments of the organizational unit. Select the organizational unit in the overview area, choose the arrow on the right next to the and then the staff assignments (list). The newly created job is displayed in the job column.
Create position for administrator and assign holder and job
You are now in the staff assignments of the organizational unit.
1.     Choose .
A new position is then created in the staff assignments and is displayed in a new line in the table. The position is vacant and no job is assigned to it.
2.     On the Basic Data tab in the details area, enter an abbreviation and a name in the Position input fields. Overwrite the previous contents.
ID: <ini admiS >
Description: < position: administrator ( ini ) >
3.     Choose .
4.     Select User in the search area and enter the search criteria in order to find your user names.
5.     Select your user name in the selection area and drag it to the Person/User column of the position in the overview area.
Confirm the message that the relationship period of the validity has been changed.
6.     Select Job in the search area and enter the search criteria in order to find the job of the administrator.
7.     Select job: administrator ( ini) in the selection area and drag it to the Job column of the position in the overview area.
8.     Choose .
Result
Display your entire staffing schedule again and make sure that all the information listed is correct.
You can display a detailed view of jobs, users, and positions. Choose the relevant cell in the table by double-clicking it.
In the details view of a position or job, all of the assigned tasks are displayed on the Tasks tab.
You have now completed the first unit (defining the organizational plan). You can now start on the next unit. To exit processing of the organizational structure, choose Back.

Best practice for making changes to Oracle apps business views and BAs/fold

HI
The oracle BI solution comes with pre-defined Business Views- database views and Business Areas and folders. If we want to customize those database views or BAs and folders what will be the best practice in order to avoid losing it during any upgrades.
For ex Oracle out-of box Order Management BA that we are using heavily needs some additional fields to be added to Order Header and Order Lines folders and we also want to add some custom folders to this BA.
If we do the changes to the database views behind this BA would they be lost during the upgrade or do we have to copy(duplicate) those views, updated them and create a custom BA and folders against those views.
Thanks

Hi,
If you are adding new folders then just add them to the Oracle Business Area. The business area is just a collection of folders. If the business area was changed in an upgrade the new folder would not be deleted.
If you want to add fields to the existing folders/views then you have 2 options. Add the field to the defining base view (these are the views beginning OEBV and OEFV) and then regenerate the business views. This may be overwritten if the view is upgrade but this is unlikely.
Alternatively, copy the view to create a new version and then map the old folder to the new view and refresh. You may need to re-map the folder if the folder is upgraded, but at least you have a single folder used by both Oracle and custom reports.
Rod West

Best practice on dynamically changing drop down in page fragment

I have a search form, which is a page fragmant that is shared across many pages. This form allows users to selct a field from the drop down list, and search for a particular value, as seen in the screenshot here:
http://photos1.blogger.com/blogger2/1291/174258525936074/1600/expanded.5.gif
Please note that the search options are part of page fragmant embedded within a page - so that I can re-use it across many pages.
The drop down list changes,based on the page this fragment is embedded. For users page, it will be last name, first name, etc. For parts page, it will be part number, part desc., etc.
Here is my code:
          Iterator it=getTableRowGroup1().getTableColumnChildren();
        Option options[]=new Option[getTableRowGroup1().getColumnCount()];
        int i=0;
        while (it.hasNext()){
            TableColumn column=(TableColumn)it.next();
            if (column.getSort()!=null){
                options=new Option(column.getSort().toString(), column.getHeaderText());
}else{
options[i]=new Option(column.getHeaderText(), column.getHeaderText());
i++;
search search=(search)getBean("search");
search.getSearchDDFieldsDefaultOptions().setOptions(options);
This code works, but it gives me all fields of the table available in the drop down. I want to be able to pick and choose. May be have an external properties file associated with each page, where I can list the fields available for search drop down??
What is the best practice to load the list of options available for drop down on each page? (i.e last name, first name, etc.) I can have the code embedded in prerender of each page, or use sort of a resouce bundle for each page or may be use a bean?

I have to agree with Pixlor and here's why:
http://www.losingfight.com/blog/2006/08/11/the-sordid-tale-of-mm_menufw_menujs/
and another:
http://apptools.com/rants/menus.php
Don't waste your time on them, you'll only end up pulling your hair out :-)
Nadia
Adobe® Community Expert : Dreamweaver
Unique CSS Templates |Tutorials |SEO Articles
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Book: Ultimate CSS Reference
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Best practice to process inbound soapenc:Array

Hi, I'm working my way through a real world example where I've sent a keyword search query to Amazon and it return 10 results. This works great. Now I want to loop thru the Array and put the returned values into a table in the database. I can't seen to get down to the element level via XQuery to assign the returned values to my local variables. The XML returned is defined in the wdsl as:
     <xsd:complexType name="DetailsArray">
     <xsd:complexContent>
     <xsd:restriction base="soapenc:Array">
<xsd:attribute ref="soapenc:arrayType" wsdl:arrayType="typens:Details[]"/>
</xsd:restriction>
</xsd:complexContent>
</xsd:complexType>
     <xsd:complexType name="Details">
What's the best practice for walking thru this incoming XML Array?
Thanks...Matt

Hello again!
Thanks for quick reply!
The instance state says : closed.completed.
Perhaps the problem is not the insert into db, but the transformation activity?
This is what the audit trail (raw xml) looks like:
<?xml version="1.0" encoding="UTF-8" ?>
- <audit-trail>
- <event sid="0" cat="2" type="2" n="0" date="2008-06-24T10:16:21.875+02:00">
- <message>
- <![CDATA[ New instance of BPEL process "BPELProcess3" initiated (# "150001").
]]>
</message>
</event>
- <event sid="BpPrc0.1" cat="1" type="2" label="process" n="1" date="2008-06-24T10:16:21.875+02:00" psid="0">
- <message>
- <![CDATA[ _cr_
]]>
</message>
</event>
- <event sid="BpTry0.2" cat="1" type="2" n="2" date="2008-06-24T10:16:21.890+02:00" psid="BpPrc0.1">
- <message>
- <![CDATA[ _cr_
]]>
</message>
</event>
- <event sid="BpSeq0.3" cat="1" type="2" label="sequence" n="3" date="2008-06-24T10:16:21.890+02:00" psid="BpTry0.2">
- <message>
- <![CDATA[ _cr_
]]>
</message>
</event>
- <event sid="BpSeq0.3" cat="2" type="2" wikey="150001-BpRcv0-BpSeq0.3-1" n="4" date="2008-06-24T10:16:21.921+02:00">
- <message>
- <![CDATA[ Received "inputVariable" call from partner "client"
]]>
</message>
- <details>
- <![CDATA[
<inputVariable><part xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" name="payload"><ns1:BPELProcess3ProcessRequest xmlns:ns1="http://xmlns.oracle.com/BPELProcess3">
            <ns1:stations>18700</ns1:stations>
            <ns1:username/>
        </ns1:BPELProcess3ProcessRequest>
</part></inputVariable>
]]>
</details>
</event>
- <event to="GetStationProperties_getStationsProperties_InputVariable" sid="BpSeq0.3" cat="2" type="1" wikey="150001-BpAss0-BpSeq0.3-2" n="5" date="2008-06-24T10:16:21.953+02:00">
- <message>
- <![CDATA[ Updated variable "GetStationProperties_getStationsProperties_InputVariable"
]]>
</message>
- <details>
- <![CDATA[
<GetStationProperties_getStationsProperties_InputVariable><part xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" name="stations"><stations>18700</stations>
</part><part xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" name="username"><username xmlns="" xmlns:def="http://www.w3.org/2001/XMLSchema" xsi:type="def:string" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"/>
</part></GetStationProperties_getStationsProperties_InputVariable>
]]>
</details>
</event>
- <event to="GetStationProperties_getStationsProperties_InputVariable" sid="BpSeq0.3" cat="2" type="1" wikey="150001-BpAss0-BpSeq0.3-2" n="6" date="2008-06-24T10:16:21.953+02:00">
- <message>
- <![CDATA[ Updated variable "GetStationProperties_getStationsProperties_InputVariable"
]]>
</message>
- <details>
- <![CDATA[
<GetStationProperties_getStationsProperties_InputVariable><part xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" name="stations"><stations>18700</stations>
</part><part xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" name="username"><username/>
</part></GetStationProperties_getStationsProperties_InputVariable>
]]>
</details>
</event>
- <event sid="BpSeq0.3" cat="2" type="2" wikey="150001-BpInv0-BpSeq0.3-3" partnerWSDL="MetDataService2Ref.wsdl" n="7" date="2008-06-24T10:16:22.968+02:00">
- <message>
- <![CDATA[ Invoked 2-way operation "getStationsProperties" on partner "MetDataService".
]]>
</message>
- <details>
- <![CDATA[
<messages><GetStationProperties_getStationsProperties_InputVariable><part xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" name="stations"><stations>18700</stations>
</part><part xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" name="username"><username/>
</part></GetStationProperties_getStationsProperties_InputVariable><GetStationProperties_getStationsProperties_OutputVariable><part xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" name="return"><return xmlns:ns2="http://schemas.xmlsoap.org/soap/encoding/" xsi:type="ns2:Array" xmlns:ns3="http://no.met.metdata/IMetDataService.xsd" ns2:arrayType="ns3:no_met_metdata_StationProperties[1]" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<item xsi:type="ns3:no_met_metdata_StationProperties">
<toDay xsi:type="xsd:int">0</toDay>
<toMonth xsi:type="xsd:int">0</toMonth>
<fromYear xsi:type="xsd:int">1937</fromYear>
<municipalityNo xsi:type="xsd:int">301</municipalityNo>
<amsl xsi:type="xsd:int">94</amsl>
<latDec xsi:type="xsd:double">59.9427</latDec>
<lonDec xsi:type="xsd:double">10.7207</lonDec>
<toYear xsi:type="xsd:int">0</toYear>
<department xsi:type="xsd:string">OSLO</department>
<fromMonth xsi:type="xsd:int">2</fromMonth>
<stnr xsi:type="xsd:int">18700</stnr>
<wmoNo xsi:type="xsd:int">492</wmoNo>
<latLonFmt xsi:type="xsd:string">decimal_degrees</latLonFmt>
<name xsi:type="xsd:string">OSLO - BLINDERN</name>
<fromDay xsi:type="xsd:int">25</fromDay>
</item>
</return>
</part></GetStationProperties_getStationsProperties_OutputVariable></messages>
]]>
</details>
</event>
- <event to="StoreStationProperties_insert_InputVariable" sid="BpSeq0.3" cat="2" type="1" wikey="150001-BpAss1-BpSeq0.3-4" n="8" date="2008-06-24T10:16:23.000+02:00">
- <message>
- <![CDATA[ Updated variable "StoreStationProperties_insert_InputVariable"
]]>
</message>
- <details>
- <![CDATA[
<StoreStationProperties_insert_InputVariable><part xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" name="EklimaStationsTblCollection"><EklimaStationsTblCollection xmlns:ns0="http://xmlns.oracle.com/pcbpel/adapter/db/top/db" xmlns="http://xmlns.oracle.com/pcbpel/adapter/db/top/db"/>
</part></StoreStationProperties_insert_InputVariable>
]]>
</details>
</event>
- <event sid="BpSeq0.3" cat="2" type="2" wikey="150001-BpInv1-BpSeq0.3-5" partnerWSDL="db.wsdl" n="9" date="2008-06-24T10:16:27.312+02:00">
- <message>
- <![CDATA[ Invoked 1-way operation "insert" on partner "db".
]]>
</message>
- <details>
- <![CDATA[
<StoreStationProperties_insert_InputVariable><part xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" name="EklimaStationsTblCollection"><EklimaStationsTblCollection xmlns:ns0="http://xmlns.oracle.com/pcbpel/adapter/db/top/db" xmlns="http://xmlns.oracle.com/pcbpel/adapter/db/top/db"/>
</part></StoreStationProperties_insert_InputVariable>
]]>
</details>
</event>
- <event sid="BpSeq0.3" cat="2" type="2" wikey="150001-BpRpl0-BpSeq0.3-6" n="10" date="2008-06-24T10:16:27.312+02:00">
- <message>
- <![CDATA[ Reply to partner "client".
]]>
</message>
- <details>
- <![CDATA[
<outputVariable><part xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" name="payload"><BPELProcess3ProcessResponse xmlns="http://xmlns.oracle.com/BPELProcess3"/>
</part></outputVariable>
]]>
</details>
</event>
- <event sid="BpSeq0.3" cat="1" type="2" n="11" date="2008-06-24T10:16:27.312+02:00">
- <message>
- <![CDATA[ _cl_
]]>
</message>
</event>
- <event sid="BpPrc0.1" cat="1" type="2" n="12" date="2008-06-24T10:16:27.312+02:00">
- <message>
- <![CDATA[ _cl_
]]>
</message>
</event>
- <event sid="BpPrc0.1" cat="2" type="2" n="13" date="2008-06-24T10:16:27.328+02:00">
- <message>
- <![CDATA[ BPEL process instance "150001" completed
]]>
</message>
</event>
</audit-trail>
The webservice-method I'm calling in this case is getStationsProperties.
Kind regards
Jørn Eirik

Best Practice Szenario for HCM request

Dear collegues, I'm looking for a link to get the best practice scenarios like in logistics and FI for HCM (http://help.sap.com/bp_blv1600/BL_DE/html/index_DE.htm). I need this for a customer from me urgentlly. Can you help me please.
Guenter Schwarz D002299

Hi
There's no 'best practice' as such, but there are a few that I think should be default:
Enabling CDR, On-Hook Pickup, CFwdAll Override... but really the settings are specific to the requirements of the deployment.
Aaron

Best practice business process models

We have been using ARIS for well over a year now for realizing our vision for Business Process Management.
Recently, the management has been looking for ways to benchmark, evaluate and compare our processes with that being practised else where in the world, with a view to ensure requisite process controls, automation, transparency, staffing levels and KPI's.
Having said that, we tried to search for ready-made out-of-the-box ARIS business process models (up to level 4) in areas such as Human Capital Management, Supply Chain (Procurement), Supplier Relationship Management and others, but we were unable to find any source. While we did find purchasable ARIS processes for ITIL, but other than that our search had yield no result.
Are we approaching this right? and is there such a source available from SAP or any third-party vendors?
Regards,
Muhammad Hamdan

Hi Sunita,
The concept of development component are relevent from desing time perspective , at runtime there is no difference whether you create Model + Component + Application in one DC or multiple . The DC concept helps to increase the reusability and guides to have better design of your application . For example if you have model in a DC while your Components + UI in seperate DC . Changes in Model ( Reimport / Delete / ...) could be well abstracted from using DC . More over the same model DC could be re-used at multiple places /DCs.
As far as performance is concerned yes it increases from dc build and application development point of view.
I would suggest to have model in seperate DC as this is better desing approach and offers maintenability.
regards
Dhawal

Diff between PCR(Process Change Request) & PCR(Personel Calculation Rule).

Hi,
I need to work on PCR's. Can you provide documentation on PCR's. What is the role of Technical people in PCR's.
Thanks,
Rama.

Hi
http://help.sap.com/printdocu/core/Print46c/EN/data/pdf/PAXX/PYINT_REGEL.pdf
Regards
Pavan

Best Practice Re-install Process? (Xcelsius 2008 Engage)

The main impetus of this post is now to request a best practice reinstall process. E.g., what files/directories or registry keys to delete after uninstalling under Windows XP? Running Xcelsius 2008 5.1.1.0 Build 12,1,1,344 (Windows XP SP2)? I want to clean it up and reinstall completely, ideally without also reinstalling Office 2007.
Earlier today, I had loaded up an otherwise healthy project and all of a sudden my edits were not taking. I could perform the change in the Component Properties window but the change did not translate in the project display area.
I had closed and reopened this project several times, killed both "Xcelsius" and "EXCEL" processes, rebooted the machine a couple of times, all to no avail. I was totally stuck, it seems. Then, it randomly corrected itself after the Xth close/reboot/reload. I'm past the issue now it seems, but please consider this an official bug report. These issues are no longer a mere minor nuisance, and I am looking forward to a nice big update in the next Fix Pack release, which I assume is right around the corner (hint, hint).
Thanks.
Edited by: f l on Nov 17, 2008 9:20 PM

f l,
I'm not sure deleting keys from the registry is ever a best practice, however Xcelsius has listings in:
HKEY_CURRENT_USER > Software > Business Objects > Xcelsius
HKEY_LOCAL_MACHINE > SOFTWARE > Business Objects > Suite 12.0 > Xcelsius
The current user folder holds temporary settings, such as how you've modified your interface.
The local machine folder holds more important information.
As always, it's recommended that you backup the registry and/or create a restore point before modifying or deleting any keys.
As for directories, the only directory Xcelsius uses is the one you install to. It also places some install logs in the temp directory, but they have no effect on the application.

Best Practice: Dynamically changing Item-Level permissions?

Hi all,
Can you share your opinion on the best practice for Dynamically changing item permissions?
For example, given this scenario:
Item Creator can create an initial item.
After item creator creates, the item becomes read-only for him. Other users can create, but they can only see their own entries (Created by).
At any point in time, other users can be given Read access (or any other access) by an Administrator to a specific item.
The item is then given edit permission to a Reviewer and Approver. Reviewers can only edit, and Approvers can only approve.
After the item has been reviewed, the item becomes read-only to everyone.
I read that there is only a specific number of unique permissions for a List / Library before performance issues start to set in. Given the requirements above, it looks like item-level permission is unavoidable.
Do you have certain ideas how best to go with this?
Thank you!

Hi,
According to your post, my understanding is that you wanted to change item level permission.
There is no out of the box way to accomplish this with SharePoint.
You can create a custom permission level using Visual Studio to allow users to add & view items, but not edit permission.
Then create a group with the custom permission level. The users in this group would have the permission of create & add permission, but they could no edit the item.
In the CodePlex, there is a custom workflow activities, but by default it only have four permission level:
Full Control , Design ,Contribute and Read.
You should also customize some permission levels for your scenario.
What’s more, when use the SharePoint 2013 designer, you should only use the 2010 platform to create the workflow using this activities,
https://spdactivities.codeplex.com/wikipage?title=Grant%20Permission%20on%20Item
Thanks & Regards,
Jason
Jason Guo
TechNet Community Support

Best practice "changing several related objects via BDT" (Business Data Toolset) / Mehrere verbundene Objekte per BDT ändern

Hallo,
I want to start a
discussion, to find a best practice method to change several related master
data objects via BDT. At the moment we are faced with miscellaneous requirements,
where we have a master data object which uses BDT framework for maintenance (in
our case an insured objects). While changing or creating the insured objects a
several related objects e.g. Business Partner should also be changed or
created. So am searching for a best practices approach how to implement such a
solution.
One Idea was to so call a
report via SUBMIT AND RETURN in Event DSAVC or DSAVE. Unfortunately this implementation
method has only poor options to handle errors. Second it is also hard to keep LUW
together.
Another idea is to call an additional
BDT instance in the DCHCK-event via FM BDT_INSTANCE_SELECT and the parameters
iv_xpush_classic = ‘X’ and iv_xpop_classic = ‘X’. At this time we didn’t get
this solution working correctly, because there is always something missing
(e.g. global memory is not transferred correctly between the two BDT instances).
So hopefully you can report
about your implementations to find a best practice approach for facing such
requirements.
Hallo
ich möchte an der Stelle eine Diskussion starten um einen Best Practice
Ansatz zu finden, der eine BDT Implementierung/Erweiterung beschreibt, bei der
verschiedene abhängige BDT-Objekte geändert werden. Momentan treffen bei uns
mehrere Anforderungen an, bei deinen Änderungen eines BDT Objektes an ein
anderes BDT Objekte vererbt werden sollen. Sprich es sollen weitere Objekte geänderte
werden, wenn ein Objekt (in unserem Fall ein Versicherungsvertrag) angelegt
oder geändert wird (zum Beispiel ein Geschäftspartner)
Die erste unserer Ideen war es, im Zeitpunkt DSAVC oder DSAVE einen
Report per SUBMIT AND RETURN aufzurufen. Dieser sollte dann die abhängigen Änderungen
durchführen. Allerdings gibt es hier Probleme mit der Fehlerbehandlung, da
diese asynchrone stattfinden muss. Weiterhin ist es auch schwer die Konsistenz der
LUW zu garantieren.
Ein anderer Ansatz den wir verfolgt hatten, war im Zeitpunkt
DCHCK per FuBA BDT_INSTANCE_SELECT und den Parameter iv_xpush_classic = ‘X’ and
iv_xpop_classic = ‘X’ eine neue BDT Instanz zu erzeugen. Leider konnten wir diese
Lösung nicht endgültig zum Laufen bekommen, da es immer Probleme beim
Übertragen der globalen Speicher der einzelnen BDT Instanzen gab.
Ich hoffe Ihr könnt hier eure Implementierungen kurz beschreiben, dass wir
eine Best Practice Ansatz für das Thema finden können
BR/VG
Dominik

Idoc processing best practices - use of RBDAPP01 and RBDMANI2

We are having performance problems in the processing of inbound idocs. The message type is SHPCON, and transaction volume is very high. I am a functional consultant, not an ABAP developer, but will try my best to explain our current setup.
1)     We have a number of message variants for the inbound SHPCON message, almost all of which are set to trigger immediately upon receipt under the Processing by Function Module setting.
2)      For messages that fail to process on the first try, we have a batch job running frequently using RBDMANI2.
We are having some instances of the RBDMANI2 almost every day which get stuck running for a very long period of time. We frequently have multiple SHPCON idocs coming in containing the same material number, and frequently have idocs fail because the material in the idoc has become locked. Once the stuck batch job is cancelled and the job starts running again normally, the materials unlock and the failed idocs begin processing. The variant for the RBDMANI2 batch job is currently set with a packet size of 1 and without parallel processing enabled.
I am trying to determine the best practice for processing inbound idocs such as this for maximum performance in a very high volume system. I know that RBDAPP01 processes idocs in status 64 and 66, and RBDMANI2 is used to reprocess idocs in all statuses. I have been told that setting the messages to trigger immediately in WE20 can result in poor performance. So I am wondering if the best practice is to:
1)     Set messages in WE20 to Trigger by background program
2)     Have a batch job running RBDAPP01 to process inbound idocs waiting in status 64
3)     Have a periodic batch job running RBDMANI2 to try and clean up any failed messages that can be processed
I would be grateful if somebody more knowledgeable than myself on this can confirm the best practice for this process and comment on the correct packet size in the program variant and whether or not parallel processing is desirable. Because of the material locking issue, I felt that parallel processing was not desirable and may actually increase the material locking problem. I would welcome any comments.
This appeared to be the correct area for this discussion based upon other discussions. If this is not the correct area for this discussion, then I would be grateful if the moderator could re-assign this discussion to the correct area (if possible) or let me know the best place to post it. Thank you for your help.

Hi Bob,
Not sure if there is an official best practice, but the note 1333417 - Performance problems when processing IDocs immediately does state that for the high volume the immediate processing is not a good option.
I'm hoping that for SHPCON there is no dependency in the IDoc processing (i.e. it's not important if they're processed in the same sequence or not), otherwise it'd add another complexity level.
In the past for the high volume IDoc processing we scheduled a background job with RBDAPP01 (with parallel processing) and RBDMANIN as a second step in the same job to re-process the IDocs with errors due to locking issues. RBDMANI2 has a parallel processing option, but it was not needed in our case (actually we specifically wouldn't want to parallel-process the errors to avoid running into a lock issue again). In short, your steps 1-3 are correct but 2 and 3 should rather be in the same job.
Also I believe we had a designated server for the background jobs, which helped with the resource availability.
As a side note, you might want to confirm that the performance issues are caused only by the high volume. An ABAPer or a Basis admin should be able to run a performance trace. There might be an inefficiency in the process that could be adding to the performance issue as well.
Hope this helps.

Re engineering of existed process / Best Practice (customization)

Hi all of you,
We are implementing SAP ECC 6.0 for one of our clients. Client is asking us to compare their existed business process with Best Practice / standard process and based on the result, asking to prepare a GAP analysis between the existed and best practice for his business.
SAP itself is a best practice in the respective domains / business processes. By implementing SAP ERP, the client will have best practice for his business processes as I know. But thing is, how can I explain to the client that SAP has given the best practice and based on which, client will consider the SAP practice as Best Practice for the business??
Please give me a solution
Regards,
Ramki

f l,
I'm not sure deleting keys from the registry is ever a best practice, however Xcelsius has listings in:
HKEY_CURRENT_USER > Software > Business Objects > Xcelsius
HKEY_LOCAL_MACHINE > SOFTWARE > Business Objects > Suite 12.0 > Xcelsius
The current user folder holds temporary settings, such as how you've modified your interface.
The local machine folder holds more important information.
As always, it's recommended that you backup the registry and/or create a restore point before modifying or deleting any keys.
As for directories, the only directory Xcelsius uses is the one you install to. It also places some install logs in the temp directory, but they have no effect on the application.

Best Practice to process change request

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