TS50000075(Process Change Request (Web)

Hi All,
We have customized a standard PCR workflow WS50000031(2 level approval) based on our requirements, which is using another sub -workflow for approval step..
The sub-workflow has a step for task TS50000075(Process Change Request (Web)).
The problem is, the above workflow step creates an workitem which appears in SAP Inbox as well in UWL..
When the item is processed from UWL it does not have any effect, but the item retains in the UWL with status 'In Process' as well in SAP inbox with status 'Reserved' and the workflow execution does not happen further.
But, when it is done from Inbox, the item disappears and workflow execution continues..
Please let me know how could I resolve this issue..
Thanks & regards,
Santhosh

Then its authorization issue, modify the role assigned to you by adding below mentioned
Cross-application Authorization Objects -->
1.Authorization Check for RFC Access: Activity - Execute
                                                                Name of RFC to be protected  -  *
                                                               Type of RFC object to be prote - All values
2. Administration for RFC Destination:Activity                                          - Display
                                                             Internet Communication Framewo - *
                                                             Logical Destination (Specified       -   *
                                                             Type of Entry in RFCDES               -  All values
Regards
Bhaskar

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