Beware BT Sales and Fibre

I was with a broadband provider who supplied a stable 3.5 mb service through the Caversham exchange.  Not rocket fast but reliable.  At the point BT started to advertise FTC I kept an eye on the dates for the Caversham exchange to be upgraded and three months before the upgrade was due to take place I contacted BT sales to check if I was going to be able to upgrade - I was assured i would be able to and so migrated to BT broadband service in advance.  I have had nothing but trouble ever since - my broadband service has been unreliable and has dropped to a maximum 2.5 mbps service, I have been given hours of runaround by Indian call centres and so many broken promises of calls and improvements that they are too long to list.
Fiinal straw - although the Caversham exchange has been upgraded this covers only a small area served by the Exchange and there is no prospect of Fiber to the wider exchange area.  So I have been mis sold a product which is far worse than what I did have on the promise of a much improved service, and I'm now locked into a contract.
Moral of the story - do not believe a word BT say from any department, marketing, supply or support.

but bt infinity support is based in the UK?
Also FTTC is done on a per cabinet basis, i dont know what support told you that for.

Similar Messages

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    You may want to check out the following notes... they may shed some light on your problem.
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    944978 - FB60 / MIRO - check of direct tax after change

  • Free Goods Regarding u0096 Sales and Distribution

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    Hi Peterson
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  • No 'Sales and Distribution-data' in COMMPR01

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    Kind regards,
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    Hi Maarten,
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  • ER Contribution should not Deduct from EE SAL and not Display in Payslip.

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    Hi,
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  • Report for Sales and purchase tax (selection criteria-Tax code)

    Hi
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    I want 2 queries which asks tax code during selection criteria for both cases sales and purchase.

    Hi Malhotra,
    Try this,
    1st remove the FROM/TO Doc. Date where Condition in your Query report.
    AND add the below where condition in your Query report.
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    OR
    Try this Query Report.
    SELECT
    M.DocNum as 'A/R Invoice No.',
    M.DocDate as 'Inv. Date',
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    Regards,
    Madhan.

  • Sales Report for US Sales and Use tax

    Hi,
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    Hi Karthik,
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  • REPORT WITH SALES AND PRODUCTIN INTEGRATION?

    HI,
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  • Problem with Delivery, Sales and Conditions cubes

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    Hi Swathi
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  • Error message:render error while running sales and reports

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    Hello,
    Thanks for your post.
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  • Tax Conditions for Sales and Distribution using Jurisdiction Code in Canada

    Hello everyone,
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    Víctor

    Dear Mr. Lakshmipathi,
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  • Sales and Use Tax Packages

    Here at KeySpan we are in the process of upgrading to Oracle 11i. We are also evaluating software packages for calculating sales
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  • IPAD MINI RETINA SCREEN VERSION IOS 7.1.2 can't success download apps , need to reboot every times only can download apps. Is iOS problem or hardware issue.? Local agent switch sale and tech support can't fix my problem.

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  • Define key figures -incoming order, invoiced sales and credit memo in BW

    Hi everyone,
    I combined two ODS into one ODS from 2LIS_11_VAITM & 2LIS_13_VDITM. I want to generate reports that contain net value, cost of incoming order, invoiced sales, and credit memo'(SD module).
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    Hello John,
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  • BW for Sales and Distribution.

    Hi All,
    Can you please provide me some insights into Sales and Distributions and Pricing.
    I would like to know the functional aspects of Sales and Distribution.
    Please provide me inputs regarding the functionalities of SD and Pricing.
    Thanks in Advance,
    Sravani
    Edited by: sravani kandy on Jun 7, 2008 8:02 PM

    Hi,
    SD Process Flow
    the sales documents you create are individual documents but they can also form part of a chain of inter-related documents. For example, you may record a customeru2019s telephone inquiry in the system. The customer next requests a quotation, which you then create by referring to the inquiry. The customer later places an order on the basis of the quotation and you create a sales order with reference to the quotation. You ship the goods and bill the customer. After delivery of the goods, the customer claims credit for some damaged goods and you create a free-of-charge delivery with reference to the sales order. The entire chain of documents u2013 the inquiry, the quotation, the sales order, the delivery, the invoice, and the subsequent delivery free of charge u2013 creates a document flow or history. The flow of data from one document into another reduces manual activity and makes problem resolution easier. Inquiry and quotation management in the Sales Information System help you to plan and control your sales.
    Transaction Codes:
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    Quotation - VA21/VA22/VA23
    Sales Order - VA01/VA02/VA03
    Delivery - VL01N/VL02N/VL03N
    Billing/Invoicing - VF01/VF02/VF03
    Refer
    http://www.sapbrain.com/TUTORIALS/FUNCTIONAL/SD_tutorial.html
    http://help.sap.com/printdocu/core/Print46c/en/data/pdf/CAARCSD/CAARCSD.pdf
    http://help.sap.com/printdocu/core/Print46c/en/data/pdf/MYSAP/SR_SD.pdf
    http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCBMTWFMSD/BCBMTWFMSD.pdf
    http://help.sap.com/printdocu/core/Print46c/en/data/pdf/LOLISPLN/LOLISPLN.pdf
    http://help.sap.com/saphelp_47x200/helpdata/en/92/df293581dc1f79e10000009b38f889/frameset.htm
    http://help.sap.com/saphelp_erp2005/helpdata/en/dd/55f33e545a11d1a7020000e829fd11/frameset.htm
    http://www.sap-basis-abap.com/sapsd.htm
    http://www.sap-img.com/sap-sd.htm
    http://www.sapgenie.com/abap/tables_sd.htm
    Hope this helps.
    Thanks,
    JituK

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