Big problem with my new blackberry passport

i have been using blackbeery passort for 10 yrs now
i bought new blackberry passport
its been 29 days and today it wont start up
it keeps rebooting and wont start
please help help help
also which number do i ring for warranty
thank you

Try and use Link to reload the device software.   I'm not sure if you will lose your personal data or not, but my guess is you will.  No worries if you have a backup.
If you can't reload the OS with Link, use an autoloader.   (See stick at top of Passport forum.) You will lose your data on the device with this approach. 
- Ira

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