Black screen with dual head with kernel 3.7

When I boot my (rather old) laptop with a VGA screen attached, the main LVDS screen goes totally black (with no backlight) at loading the module i915 and the VGA screen goes black (but one can see the backlight is on). When I boot without the VGA screen attached all is normal (and I can plug it afterwards). In the first case xorg does not start (or is not visible).
I have no problems with previous kernels or with the lts kernel if I pass the VIDEO=SVIDEO-1:d kernel parameters (otherwise the screen goes black when I attach no screen).
Anyone having such problams, any workaround. For the moment, I just use the lts kernel.
Relevant output of lspci:
00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03)
Last edited by olive (2013-01-21 15:51:02)

see this
https://bugs.archlinux.org/task/33062?project=1&cat[0]=10&string=linux
https://bugs.freedesktop.org/show_bug.cgi?id=57365

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    (II) Loading extension XFree86-DRI
    (II) LoadModule: "dri2"
    (II) Loading /usr/lib/xorg/modules/extensions//libdri2.so
    (II) Module dri2: vendor="X.Org Foundation"
    compiled for 1.6.1, module version = 1.0.0
    ABI class: X.Org Server Extension, version 2.0
    (II) Loading extension DRI2
    (II) LoadModule: "nvidia"
    (II) Loading /usr/lib/xorg/modules/drivers//nvidia_drv.so
    (II) Module nvidia: vendor="NVIDIA Corporation"
    compiled for 4.0.2, module version = 1.0.0
    Module class: X.Org Video Driver
    (II) NVIDIA dlloader X Driver 96.43.11 Mon Feb 23 15:32:04 PST 2009
    (II) NVIDIA Unified Driver for all Supported NVIDIA GPUs
    (II) Primary Device is: PCI 03@00:00:0
    (II) Loading sub module "fb"
    (II) LoadModule: "fb"
    (II) Loading /usr/lib/xorg/modules//libfb.so
    (II) Module fb: vendor="X.Org Foundation"
    compiled for 1.6.1, module version = 1.0.0
    ABI class: X.Org ANSI C Emulation, version 0.4
    (II) Loading sub module "ramdac"
    (II) LoadModule: "ramdac"
    (II) Module "ramdac" already built-in
    (II) resource ranges after probing:
    [0] -1 0 0xffffffff - 0xffffffff (0x1) MX[b]
    [1] -1 0 0x000f0000 - 0x000fffff (0x10000) MX[b]
    [2] -1 0 0x000c0000 - 0x000effff (0x30000) MX[b]
    [3] -1 0 0x00000000 - 0x0009ffff (0xa0000) MX[b]
    [4] -1 0 0x0000ffff - 0x0000ffff (0x1) IX[b]
    [5] -1 0 0x00000000 - 0x00000000 (0x1) IX[b]
    (**) NVIDIA(0): Depth 24, (--) framebuffer bpp 32
    (==) NVIDIA(0): RGB weight 888
    (==) NVIDIA(0): Default visual is TrueColor
    (==) NVIDIA(0): Using gamma correction (1.0, 1.0, 1.0)
    (**) NVIDIA(0): Option "AddARGBGLXVisuals" "true"
    (**) NVIDIA(0): Enabling RENDER acceleration
    (II) NVIDIA(0): Support for GLX with the Damage and Composite X extensions is
    (II) NVIDIA(0): enabled.
    (II) NVIDIA(0): NVIDIA GPU GeForce4 Ti 4200 at PCI:3:0:0 (GPU-0)
    (--) NVIDIA(0): Memory: 131072 kBytes
    (--) NVIDIA(0): VideoBIOS: 04.25.00.34.00
    (II) NVIDIA(0): Detected AGP rate: 4X
    (--) NVIDIA(0): Interlaced video modes are supported on this GPU
    (--) NVIDIA(0): Connected display device(s) on GeForce4 Ti 4200 at PCI:3:0:0:
    (--) NVIDIA(0): EIZO L578 (DFP-0)
    (--) NVIDIA(0): EIZO L578 (DFP-0): 165.0 MHz maximum pixel clock
    (--) NVIDIA(0): EIZO L578 (DFP-0): External Single Link TMDS
    (II) NVIDIA(0): Assigned Display Device: DFP-0
    (II) NVIDIA(0): Validated modes:
    (II) NVIDIA(0): "1280x1024"
    (II) NVIDIA(0): "1024x768"
    (II) NVIDIA(0): "800x600"
    (II) NVIDIA(0): "640x480"
    (II) NVIDIA(0): Virtual screen size determined to be 1280 x 1024
    (--) NVIDIA(0): DPI set to (95, 96); computed from "UseEdidDpi" X config
    (--) NVIDIA(0): option
    (--) Depth 24 pixmap format is 32 bpp
    (II) do I need RAC? No, I don't.
    (II) resource ranges after preInit:
    [0] -1 0 0xffffffff - 0xffffffff (0x1) MX[b]
    [1] -1 0 0x000f0000 - 0x000fffff (0x10000) MX[b]
    [2] -1 0 0x000c0000 - 0x000effff (0x30000) MX[b]
    [3] -1 0 0x00000000 - 0x0009ffff (0xa0000) MX[b]
    [4] -1 0 0x0000ffff - 0x0000ffff (0x1) IX[b]
    [5] -1 0 0x00000000 - 0x00000000 (0x1) IX[b]
    (II) NVIDIA(0): Initialized GART.
    (II) NVIDIA(0): Setting mode "1280x1024"
    (II) Loading extension NV-GLX
    (II) NVIDIA(0): NVIDIA 3D Acceleration Architecture Initialized
    (II) NVIDIA(0): Using the NVIDIA 2D acceleration architecture
    (==) NVIDIA(0): Backing store disabled
    (==) NVIDIA(0): Silken mouse enabled
    (II) NVIDIA(0): DPMS enabled
    (II) Loading extension NV-CONTROL
    (==) RandR enabled
    (II) Initializing built-in extension Generic Event Extension
    (II) Initializing built-in extension SHAPE
    (II) Initializing built-in extension MIT-SHM
    (II) Initializing built-in extension XInputExtension
    (II) Initializing built-in extension XTEST
    (II) Initializing built-in extension BIG-REQUESTS
    (II) Initializing built-in extension SYNC
    (II) Initializing built-in extension XKEYBOARD
    (II) Initializing built-in extension XC-MISC
    (II) Initializing built-in extension SECURITY
    (II) Initializing built-in extension XINERAMA
    (II) Initializing built-in extension XFIXES
    (II) Initializing built-in extension RENDER
    (II) Initializing built-in extension RANDR
    (II) Initializing built-in extension COMPOSITE
    (II) Initializing built-in extension DAMAGE
    (II) Initializing extension GLX
    (II) config/hal: Adding input device Macintosh mouse button emulation
    (II) LoadModule: "evdev"
    (II) Loading /usr/lib/xorg/modules/input//evdev_drv.so
    (II) Module evdev: vendor="X.Org Foundation"
    compiled for 1.6.0, module version = 2.2.1
    Module class: X.Org XInput Driver
    ABI class: X.Org XInput driver, version 4.0
    (**) Macintosh mouse button emulation: always reports core events
    (**) Macintosh mouse button emulation: Device: "/dev/input/event0"
    (II) Macintosh mouse button emulation: Found 3 mouse buttons
    (II) Macintosh mouse button emulation: Found x and y relative axes
    (II) Macintosh mouse button emulation: Configuring as mouse
    (**) Macintosh mouse button emulation: YAxisMapping: buttons 4 and 5
    (**) Macintosh mouse button emulation: EmulateWheelButton: 4, EmulateWheelInertia: 10, EmulateWheelTimeout: 200
    (II) XINPUT: Adding extended input device "Macintosh mouse button emulation" (type: MOUSE)
    (**) Macintosh mouse button emulation: (accel) keeping acceleration scheme 1
    (**) Macintosh mouse button emulation: (accel) filter chain progression: 2.00
    (**) Macintosh mouse button emulation: (accel) filter stage 0: 20.00 ms
    (**) Macintosh mouse button emulation: (accel) set acceleration profile 0
    (II) config/hal: Adding input device ImPS/2 Logitech Wheel Mouse
    (**) ImPS/2 Logitech Wheel Mouse: always reports core events
    (**) ImPS/2 Logitech Wheel Mouse: Device: "/dev/input/event6"
    (II) ImPS/2 Logitech Wheel Mouse: Found 3 mouse buttons
    (II) ImPS/2 Logitech Wheel Mouse: Found x and y relative axes
    (II) ImPS/2 Logitech Wheel Mouse: Found scroll wheel(s)
    (II) ImPS/2 Logitech Wheel Mouse: Configuring as mouse
    (**) ImPS/2 Logitech Wheel Mouse: YAxisMapping: buttons 4 and 5
    (**) ImPS/2 Logitech Wheel Mouse: EmulateWheelButton: 4, EmulateWheelInertia: 10, EmulateWheelTimeout: 200
    (II) XINPUT: Adding extended input device "ImPS/2 Logitech Wheel Mouse" (type: MOUSE)
    (**) ImPS/2 Logitech Wheel Mouse: (accel) keeping acceleration scheme 1
    (**) ImPS/2 Logitech Wheel Mouse: (accel) filter chain progression: 2.00
    (**) ImPS/2 Logitech Wheel Mouse: (accel) filter stage 0: 20.00 ms
    (**) ImPS/2 Logitech Wheel Mouse: (accel) set acceleration profile 0
    (II) config/hal: Adding input device AT Translated Set 2 keyboard
    (**) AT Translated Set 2 keyboard: always reports core events
    (**) AT Translated Set 2 keyboard: Device: "/dev/input/event1"
    (II) AT Translated Set 2 keyboard: Found keys
    (II) AT Translated Set 2 keyboard: Configuring as keyboard
    (II) XINPUT: Adding extended input device "AT Translated Set 2 keyboard" (type: KEYBOARD)
    (**) Option "xkb_rules" "evdev"
    (**) Option "xkb_model" "evdev"
    (**) Option "xkb_layout" "us"
    (II) config/hal: Adding input device saa7134 IR (LifeView FlyVIDEO30
    (**) saa7134 IR (LifeView FlyVIDEO30: always reports core events
    (**) saa7134 IR (LifeView FlyVIDEO30: Device: "/dev/input/event5"
    (II) saa7134 IR (LifeView FlyVIDEO30: Found keys
    (II) saa7134 IR (LifeView FlyVIDEO30: Configuring as keyboard
    (II) XINPUT: Adding extended input device "saa7134 IR (LifeView FlyVIDEO30" (type: KEYBOARD)
    (**) Option "xkb_rules" "evdev"
    (**) Option "xkb_model" "evdev"
    (**) Option "xkb_layout" "us"
    Last edited by MueLLe (2009-04-15 21:35:42)

    I'm having a very similar issue. Sometimes, when I boot and type in startx (I'm not even a GNOME user--I use dwm and no graphical login manager), I just get a black screen. No mouse cursor, so I think X doesn't even load. It only started with the xserver 1.6 update and the update to that hasn't changed anything. What I've been doing is just rebooting until it loads normally (takes one to three times). Is anyone else having this problem?

  • Gnome Black Screen with Mouse Cursor after Login

    I am using Archlinux 64bit with a Gnome Desktop Environment. Everything was running normally uptill today. When i ran "sudo fc-cache", my system froze. I couldnt open any other app but i was able to access terminal. I restarted using "reboot" command. After that I was unable to log in to my desktop.
    The Gnome login screen comes and after entering the correct username and password, all I can see is a black screen with mouse cursor. I then started gnome manually with "startx" and it worked. But still I am unable to use normally (that is the graphical login). I reinstalled gdm but it didnt work. Please help me out.

    there are a lot of processess running... dunno killing which process will not cause a problem
    here is the xorg log  ( sorry i dont have much knowlegde to analyse it )
    [ 2957.489]
    X.Org X Server 1.16.1
    Release Date: 2014-09-21
    [ 2957.493] X Protocol Version 11, Revision 0
    [ 2957.494] Build Operating System: Linux 3.16.1-1-ARCH x86_64
    [ 2957.495] Current Operating System: Linux defo-arch 3.17.1-1-ARCH #1 SMP PREEMPT Wed Oct 15 15:04:35 CEST 2014 x86_64
    [ 2957.495] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-linux root=UUID=3c376af4-e330-4277-8bfa-388dabfced9e rw quiet
    [ 2957.497] Build Date: 21 September 2014 10:53:13AM
    [ 2957.498]
    [ 2957.499] Current version of pixman: 0.32.6
    [ 2957.501] Before reporting problems, check http://wiki.x.org
    to make sure that you have the latest version.
    [ 2957.501] Markers: (--) probed, (**) from config file, (==) default setting,
    (++) from command line, (!!) notice, (II) informational,
    (WW) warning, (EE) error, (NI) not implemented, (??) unknown.
    [ 2957.506] (==) Log file: "/var/log/Xorg.0.log", Time: Sun Oct 26 01:36:27 2014
    [ 2957.507] (==) Using system config directory "/usr/share/X11/xorg.conf.d"
    [ 2957.507] (==) No Layout section. Using the first Screen section.
    [ 2957.507] (==) No screen section available. Using defaults.
    [ 2957.507] (**) |-->Screen "Default Screen Section" (0)
    [ 2957.507] (**) | |-->Monitor "<default monitor>"
    [ 2957.507] (==) No monitor specified for screen "Default Screen Section".
    Using a default monitor configuration.
    [ 2957.507] (==) Automatically adding devices
    [ 2957.507] (==) Automatically enabling devices
    [ 2957.507] (==) Automatically adding GPU devices
    [ 2957.507] (WW) The directory "/usr/share/fonts/TTF/" does not exist.
    [ 2957.507] Entry deleted from font path.
    [ 2957.507] (WW) The directory "/usr/share/fonts/OTF/" does not exist.
    [ 2957.507] Entry deleted from font path.
    [ 2957.507] (WW) The directory "/usr/share/fonts/Type1/" does not exist.
    [ 2957.507] Entry deleted from font path.
    [ 2957.507] (WW) `fonts.dir' not found (or not valid) in "/usr/share/fonts/100dpi/".
    [ 2957.507] Entry deleted from font path.
    [ 2957.507] (Run 'mkfontdir' on "/usr/share/fonts/100dpi/").
    [ 2957.507] (WW) `fonts.dir' not found (or not valid) in "/usr/share/fonts/75dpi/".
    [ 2957.507] Entry deleted from font path.
    [ 2957.507] (Run 'mkfontdir' on "/usr/share/fonts/75dpi/").
    [ 2957.507] (==) FontPath set to:
    /usr/share/fonts/misc/
    [ 2957.507] (==) ModulePath set to "/usr/lib/xorg/modules"
    [ 2957.507] (II) The server relies on udev to provide the list of input devices.
    If no devices become available, reconfigure udev or disable AutoAddDevices.
    [ 2957.507] (II) Loader magic: 0x818d80
    [ 2957.507] (II) Module ABI versions:
    [ 2957.507] X.Org ANSI C Emulation: 0.4
    [ 2957.507] X.Org Video Driver: 18.0
    [ 2957.507] X.Org XInput driver : 21.0
    [ 2957.507] X.Org Server Extension : 8.0
    [ 2957.509] (II) systemd-logind: took control of session /org/freedesktop/login1/session/c1
    [ 2957.509] (II) xfree86: Adding drm device (/dev/dri/card0)
    [ 2957.510] (II) systemd-logind: got fd for /dev/dri/card0 226:0 fd 8 paused 0
    [ 2957.512] (--) PCI:*(0:0:2:0) 8086:2a02:1028:022f rev 12, Mem @ 0xfea00000/1048576, 0xe0000000/268435456, I/O @ 0x0000eff8/8
    [ 2957.512] (--) PCI: (0:0:2:1) 8086:2a03:1028:022f rev 12, Mem @ 0xfeb00000/1048576
    [ 2957.512] (WW) Open ACPI failed (/var/run/acpid.socket) (No such file or directory)
    [ 2957.512] (II) LoadModule: "glx"
    [ 2957.512] (II) Loading /usr/lib/xorg/modules/extensions/libglx.so
    [ 2957.514] (II) Module glx: vendor="X.Org Foundation"
    [ 2957.514] compiled for 1.16.1, module version = 1.0.0
    [ 2957.514] ABI class: X.Org Server Extension, version 8.0
    [ 2957.514] (==) AIGLX enabled
    [ 2957.514] (==) Matched intel as autoconfigured driver 0
    [ 2957.514] (==) Matched intel as autoconfigured driver 1
    [ 2957.514] (==) Matched modesetting as autoconfigured driver 2
    [ 2957.514] (==) Matched fbdev as autoconfigured driver 3
    [ 2957.514] (==) Matched vesa as autoconfigured driver 4
    [ 2957.514] (==) Assigned the driver to the xf86ConfigLayout
    [ 2957.514] (II) LoadModule: "intel"
    [ 2957.514] (II) Loading /usr/lib/xorg/modules/drivers/intel_drv.so
    [ 2957.515] (II) Module intel: vendor="X.Org Foundation"
    [ 2957.515] compiled for 1.16.1, module version = 2.99.916
    [ 2957.515] Module class: X.Org Video Driver
    [ 2957.515] ABI class: X.Org Video Driver, version 18.0
    [ 2957.515] (II) LoadModule: "modesetting"
    [ 2957.515] (WW) Warning, couldn't open module modesetting
    [ 2957.515] (II) UnloadModule: "modesetting"
    [ 2957.515] (II) Unloading modesetting
    [ 2957.515] (EE) Failed to load module "modesetting" (module does not exist, 0)
    [ 2957.515] (II) LoadModule: "fbdev"
    [ 2957.515] (WW) Warning, couldn't open module fbdev
    [ 2957.515] (II) UnloadModule: "fbdev"
    [ 2957.515] (II) Unloading fbdev
    [ 2957.515] (EE) Failed to load module "fbdev" (module does not exist, 0)
    [ 2957.515] (II) LoadModule: "vesa"
    [ 2957.515] (WW) Warning, couldn't open module vesa
    [ 2957.515] (II) UnloadModule: "vesa"
    [ 2957.515] (II) Unloading vesa
    [ 2957.515] (EE) Failed to load module "vesa" (module does not exist, 0)
    [ 2957.515] (II) intel: Driver for Intel(R) Integrated Graphics Chipsets:
    i810, i810-dc100, i810e, i815, i830M, 845G, 854, 852GM/855GM, 865G,
    915G, E7221 (i915), 915GM, 945G, 945GM, 945GME, Pineview GM,
    Pineview G, 965G, G35, 965Q, 946GZ, 965GM, 965GME/GLE, G33, Q35, Q33,
    GM45, 4 Series, G45/G43, Q45/Q43, G41, B43
    [ 2957.516] (II) intel: Driver for Intel(R) HD Graphics: 2000-6000
    [ 2957.516] (II) intel: Driver for Intel(R) Iris(TM) Graphics: 5100, 6100
    [ 2957.516] (II) intel: Driver for Intel(R) Iris(TM) Pro Graphics: 5200, 6200, P6300
    [ 2957.516] (++) using VT number 1
    [ 2957.516] (--) controlling tty is VT number 1, auto-enabling KeepTty
    [ 2957.516] (II) intel(0): Using Kernel Mode Setting driver: i915, version 1.6.0 20140725
    [ 2957.516] (--) intel(0): Integrated Graphics Chipset: Intel(R) 965GM
    [ 2957.517] (--) intel(0): CPU: x86-64, sse2, sse3, ssse3, sse4.1
    [ 2957.517] (II) intel(0): Creating default Display subsection in Screen section
    "Default Screen Section" for depth/fbbpp 24/32
    [ 2957.517] (==) intel(0): Depth 24, (--) framebuffer bpp 32
    [ 2957.517] (==) intel(0): RGB weight 888
    [ 2957.517] (==) intel(0): Default visual is TrueColor
    [ 2957.517] (II) intel(0): Output LVDS1 has no monitor section
    [ 2957.517] (--) intel(0): Found backlight control interface acpi_video0 (type 'firmware') for output LVDS1
    [ 2957.517] (II) intel(0): Enabled output LVDS1
    [ 2957.517] (II) intel(0): Output VGA1 has no monitor section
    [ 2957.517] (II) intel(0): Enabled output VGA1
    [ 2957.517] (II) intel(0): Output HDMI1 has no monitor section
    [ 2957.517] (II) intel(0): Enabled output HDMI1
    [ 2957.517] (II) intel(0): Output TV1 has no monitor section
    [ 2957.517] (II) intel(0): Enabled output TV1
    [ 2957.517] (--) intel(0): Using a maximum size of 256x256 for hardware cursors
    [ 2957.517] (II) intel(0): Output VIRTUAL1 has no monitor section
    [ 2957.517] (II) intel(0): Enabled output VIRTUAL1
    [ 2957.517] (--) intel(0): Output LVDS1 using initial mode 1280x800 on pipe 1
    [ 2957.517] (==) intel(0): TearFree disabled
    [ 2957.517] (==) intel(0): DPI set to (96, 96)
    [ 2957.517] (II) Loading sub module "dri2"
    [ 2957.517] (II) LoadModule: "dri2"
    [ 2957.517] (II) Module "dri2" already built-in
    [ 2957.517] (II) Loading sub module "present"
    [ 2957.517] (II) LoadModule: "present"
    [ 2957.517] (II) Module "present" already built-in
    [ 2957.517] (==) Depth 24 pixmap format is 32 bpp
    [ 2957.518] (II) intel(0): SNA initialized with Broadwater (gen4) backend
    [ 2957.518] (==) intel(0): Backing store enabled
    [ 2957.518] (==) intel(0): Silken mouse enabled
    [ 2957.518] (II) intel(0): HW Cursor enabled
    [ 2957.518] (II) intel(0): RandR 1.2 enabled, ignore the following RandR disabled message.
    [ 2957.518] (==) intel(0): DPMS enabled
    [ 2957.518] (II) intel(0): [XvMC] i965_xvmc driver initialized.
    [ 2957.518] (II) intel(0): [DRI2] Setup complete
    [ 2957.518] (II) intel(0): [DRI2] DRI driver: i965
    [ 2957.518] (II) intel(0): [DRI2] VDPAU driver: i965
    [ 2957.518] (II) intel(0): direct rendering: DRI2 enabled
    [ 2957.518] (II) intel(0): hardware support for Present enabled
    [ 2957.518] (==) intel(0): display hotplug detection enabled
    [ 2957.518] (--) RandR disabled
    [ 2957.569] (II) AIGLX: enabled GLX_MESA_copy_sub_buffer
    [ 2957.569] (II) AIGLX: enabled GLX_ARB_create_context
    [ 2957.569] (II) AIGLX: enabled GLX_ARB_create_context_profile
    [ 2957.569] (II) AIGLX: enabled GLX_EXT_create_context_es2_profile
    [ 2957.569] (II) AIGLX: enabled GLX_INTEL_swap_event
    [ 2957.569] (II) AIGLX: enabled GLX_SGI_swap_control and GLX_MESA_swap_control
    [ 2957.569] (II) AIGLX: enabled GLX_EXT_framebuffer_sRGB
    [ 2957.569] (II) AIGLX: enabled GLX_ARB_fbconfig_float
    [ 2957.569] (II) AIGLX: GLX_EXT_texture_from_pixmap backed by buffer objects
    [ 2957.569] (II) AIGLX: Loaded and initialized i965
    [ 2957.569] (II) GLX: Initialized DRI2 GL provider for screen 0
    [ 2957.576] (II) intel(0): switch to mode [email protected] on LVDS1 using pipe 1, position (0, 0), rotation normal, reflection none
    [ 2957.583] (II) intel(0): Setting screen physical size to 338 x 211
    [ 2957.636] (II) config/udev: Adding input device Video Bus (/dev/input/event12)
    [ 2957.636] (**) Video Bus: Applying InputClass "evdev keyboard catchall"
    [ 2957.636] (II) LoadModule: "evdev"
    [ 2957.636] (II) Loading /usr/lib/xorg/modules/input/evdev_drv.so
    [ 2957.637] (II) Module evdev: vendor="X.Org Foundation"
    [ 2957.637] compiled for 1.16.0, module version = 2.9.0
    [ 2957.637] Module class: X.Org XInput Driver
    [ 2957.637] ABI class: X.Org XInput driver, version 21.0
    [ 2957.637] (II) systemd-logind: got fd for /dev/input/event12 13:76 fd 15 paused 0
    [ 2957.637] (II) Using input driver 'evdev' for 'Video Bus'
    [ 2957.638] (**) Video Bus: always reports core events
    [ 2957.638] (**) evdev: Video Bus: Device: "/dev/input/event12"
    [ 2957.638] (--) evdev: Video Bus: Vendor 0 Product 0x6
    [ 2957.638] (--) evdev: Video Bus: Found keys
    [ 2957.638] (II) evdev: Video Bus: Configuring as keyboard
    [ 2957.638] (**) Option "config_info" "udev:/sys/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A03:00/LNXVIDEO:00/input/input19/event12"
    [ 2957.638] (II) XINPUT: Adding extended input device "Video Bus" (type: KEYBOARD, id 6)
    [ 2957.638] (**) Option "xkb_rules" "evdev"
    [ 2957.638] (**) Option "xkb_model" "pc104"
    [ 2957.638] (**) Option "xkb_layout" "us"
    [ 2957.669] (II) config/udev: Adding input device Power Button (/dev/input/event2)
    [ 2957.670] (**) Power Button: Applying InputClass "evdev keyboard catchall"
    [ 2957.670] (II) systemd-logind: got fd for /dev/input/event2 13:66 fd 16 paused 0
    [ 2957.670] (II) Using input driver 'evdev' for 'Power Button'
    [ 2957.670] (**) Power Button: always reports core events
    [ 2957.670] (**) evdev: Power Button: Device: "/dev/input/event2"
    [ 2957.670] (--) evdev: Power Button: Vendor 0 Product 0x1
    [ 2957.670] (--) evdev: Power Button: Found keys
    [ 2957.670] (II) evdev: Power Button: Configuring as keyboard
    [ 2957.670] (**) Option "config_info" "udev:/sys/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input6/event2"
    [ 2957.670] (II) XINPUT: Adding extended input device "Power Button" (type: KEYBOARD, id 7)
    [ 2957.670] (**) Option "xkb_rules" "evdev"
    [ 2957.670] (**) Option "xkb_model" "pc104"
    [ 2957.670] (**) Option "xkb_layout" "us"
    [ 2957.671] (II) config/udev: Adding input device Lid Switch (/dev/input/event1)
    [ 2957.671] (II) No input driver specified, ignoring this device.
    [ 2957.671] (II) This device may have been added with another device file.
    [ 2957.671] (II) config/udev: Adding input device Sleep Button (/dev/input/event3)
    [ 2957.671] (**) Sleep Button: Applying InputClass "evdev keyboard catchall"
    [ 2957.672] (II) systemd-logind: got fd for /dev/input/event3 13:67 fd 17 paused 0
    [ 2957.672] (II) Using input driver 'evdev' for 'Sleep Button'
    [ 2957.672] (**) Sleep Button: always reports core events
    [ 2957.672] (**) evdev: Sleep Button: Device: "/dev/input/event3"
    [ 2957.672] (--) evdev: Sleep Button: Vendor 0 Product 0x3
    [ 2957.672] (--) evdev: Sleep Button: Found keys
    [ 2957.672] (II) evdev: Sleep Button: Configuring as keyboard
    [ 2957.672] (**) Option "config_info" "udev:/sys/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input7/event3"
    [ 2957.672] (II) XINPUT: Adding extended input device "Sleep Button" (type: KEYBOARD, id 8)
    [ 2957.672] (**) Option "xkb_rules" "evdev"
    [ 2957.672] (**) Option "xkb_model" "pc104"
    [ 2957.672] (**) Option "xkb_layout" "us"
    [ 2957.673] (II) config/udev: Adding input device HDA Digital PCBeep (/dev/input/event6)
    [ 2957.673] (II) No input driver specified, ignoring this device.
    [ 2957.673] (II) This device may have been added with another device file.
    [ 2957.673] (II) config/udev: Adding input device HDA Intel HDMI/DP,pcm=3 (/dev/input/event7)
    [ 2957.673] (II) No input driver specified, ignoring this device.
    [ 2957.673] (II) This device may have been added with another device file.
    [ 2957.673] (II) config/udev: Adding input device HDA Intel Front Headphone Front (/dev/input/event8)
    [ 2957.673] (II) No input driver specified, ignoring this device.
    [ 2957.673] (II) This device may have been added with another device file.
    [ 2957.674] (II) config/udev: Adding input device HDA Intel Front Headphone Surround (/dev/input/event9)
    [ 2957.674] (II) No input driver specified, ignoring this device.
    [ 2957.674] (II) This device may have been added with another device file.
    [ 2957.674] (II) config/udev: Adding input device AT Translated Set 2 keyboard (/dev/input/event0)
    [ 2957.674] (**) AT Translated Set 2 keyboard: Applying InputClass "evdev keyboard catchall"
    [ 2957.675] (II) systemd-logind: got fd for /dev/input/event0 13:64 fd 18 paused 0
    [ 2957.675] (II) Using input driver 'evdev' for 'AT Translated Set 2 keyboard'
    [ 2957.675] (**) AT Translated Set 2 keyboard: always reports core events
    [ 2957.675] (**) evdev: AT Translated Set 2 keyboard: Device: "/dev/input/event0"
    [ 2957.675] (--) evdev: AT Translated Set 2 keyboard: Vendor 0x1 Product 0x1
    [ 2957.675] (--) evdev: AT Translated Set 2 keyboard: Found keys
    [ 2957.675] (II) evdev: AT Translated Set 2 keyboard: Configuring as keyboard
    [ 2957.675] (**) Option "config_info" "udev:/sys/devices/platform/i8042/serio0/input/input0/event0"
    [ 2957.675] (II) XINPUT: Adding extended input device "AT Translated Set 2 keyboard" (type: KEYBOARD, id 9)
    [ 2957.675] (**) Option "xkb_rules" "evdev"
    [ 2957.675] (**) Option "xkb_model" "pc104"
    [ 2957.675] (**) Option "xkb_layout" "us"
    [ 2957.675] (II) config/udev: Adding input device AlpsPS/2 ALPS GlidePoint (/dev/input/event11)
    [ 2957.675] (**) AlpsPS/2 ALPS GlidePoint: Applying InputClass "evdev touchpad catchall"
    [ 2957.675] (**) AlpsPS/2 ALPS GlidePoint: Applying InputClass "touchpad catchall"
    [ 2957.675] (**) AlpsPS/2 ALPS GlidePoint: Applying InputClass "Default clickpad buttons"
    [ 2957.675] (II) LoadModule: "synaptics"
    [ 2957.676] (II) Loading /usr/lib/xorg/modules/input/synaptics_drv.so
    [ 2957.676] (II) Module synaptics: vendor="X.Org Foundation"
    [ 2957.676] compiled for 1.16.0, module version = 1.8.1
    [ 2957.676] Module class: X.Org XInput Driver
    [ 2957.676] ABI class: X.Org XInput driver, version 21.0
    [ 2957.676] (II) systemd-logind: got fd for /dev/input/event11 13:75 fd 19 paused 0
    [ 2957.676] (II) Using input driver 'synaptics' for 'AlpsPS/2 ALPS GlidePoint'
    [ 2957.676] (**) AlpsPS/2 ALPS GlidePoint: always reports core events
    [ 2957.676] (**) Option "Device" "/dev/input/event11"
    [ 2957.710] (--) synaptics: AlpsPS/2 ALPS GlidePoint: x-axis range 0 - 1023 (res 0)
    [ 2957.710] (--) synaptics: AlpsPS/2 ALPS GlidePoint: y-axis range 0 - 767 (res 0)
    [ 2957.710] (--) synaptics: AlpsPS/2 ALPS GlidePoint: pressure range 0 - 127
    [ 2957.710] (II) synaptics: AlpsPS/2 ALPS GlidePoint: device does not report finger width.
    [ 2957.710] (--) synaptics: AlpsPS/2 ALPS GlidePoint: buttons: left right middle
    [ 2957.710] (--) synaptics: AlpsPS/2 ALPS GlidePoint: Vendor 0x2 Product 0x8
    [ 2957.710] (--) synaptics: AlpsPS/2 ALPS GlidePoint: invalid finger width range. defaulting to 0 - 15
    [ 2957.710] (**) Option "TapButton1" "1"
    [ 2957.710] (**) Option "TapButton2" "2"
    [ 2957.710] (**) Option "TapButton3" "3"
    [ 2957.710] (--) synaptics: AlpsPS/2 ALPS GlidePoint: touchpad found
    [ 2957.710] (**) AlpsPS/2 ALPS GlidePoint: always reports core events
    [ 2957.710] (**) Option "config_info" "udev:/sys/devices/platform/i8042/serio2/input/input10/event11"
    [ 2957.710] (II) XINPUT: Adding extended input device "AlpsPS/2 ALPS GlidePoint" (type: TOUCHPAD, id 10)
    [ 2957.710] (**) synaptics: AlpsPS/2 ALPS GlidePoint: (accel) MinSpeed is now constant deceleration 2.5
    [ 2957.710] (**) synaptics: AlpsPS/2 ALPS GlidePoint: (accel) MaxSpeed is now 1.75
    [ 2957.710] (**) synaptics: AlpsPS/2 ALPS GlidePoint: (accel) AccelFactor is now 0.156
    [ 2957.710] (**) AlpsPS/2 ALPS GlidePoint: (accel) keeping acceleration scheme 1
    [ 2957.710] (**) AlpsPS/2 ALPS GlidePoint: (accel) acceleration profile 1
    [ 2957.710] (**) AlpsPS/2 ALPS GlidePoint: (accel) acceleration factor: 2.000
    [ 2957.710] (**) AlpsPS/2 ALPS GlidePoint: (accel) acceleration threshold: 4
    [ 2957.710] (--) synaptics: AlpsPS/2 ALPS GlidePoint: touchpad found
    [ 2957.711] (II) config/udev: Adding input device AlpsPS/2 ALPS GlidePoint (/dev/input/mouse1)
    [ 2957.711] (**) AlpsPS/2 ALPS GlidePoint: Ignoring device from InputClass "touchpad ignore duplicates"
    [ 2957.711] (II) config/udev: Adding input device ALPS PS/2 Device (/dev/input/event10)
    [ 2957.711] (**) ALPS PS/2 Device: Applying InputClass "evdev pointer catchall"
    [ 2957.712] (II) systemd-logind: got fd for /dev/input/event10 13:74 fd 20 paused 0
    [ 2957.712] (II) Using input driver 'evdev' for 'ALPS PS/2 Device'
    [ 2957.712] (**) ALPS PS/2 Device: always reports core events
    [ 2957.712] (**) evdev: ALPS PS/2 Device: Device: "/dev/input/event10"
    [ 2957.712] (--) evdev: ALPS PS/2 Device: Vendor 0x2 Product 0x8
    [ 2957.712] (--) evdev: ALPS PS/2 Device: Found 3 mouse buttons
    [ 2957.712] (--) evdev: ALPS PS/2 Device: Found relative axes
    [ 2957.712] (--) evdev: ALPS PS/2 Device: Found x and y relative axes
    [ 2957.712] (II) evdev: ALPS PS/2 Device: Configuring as mouse
    [ 2957.712] (**) evdev: ALPS PS/2 Device: YAxisMapping: buttons 4 and 5
    [ 2957.712] (**) evdev: ALPS PS/2 Device: EmulateWheelButton: 4, EmulateWheelInertia: 10, EmulateWheelTimeout: 200
    [ 2957.712] (**) Option "config_info" "udev:/sys/devices/platform/i8042/serio2/input/input12/event10"
    [ 2957.712] (II) XINPUT: Adding extended input device "ALPS PS/2 Device" (type: MOUSE, id 11)
    [ 2957.712] (II) evdev: ALPS PS/2 Device: initialized for relative axes.
    [ 2957.712] (**) ALPS PS/2 Device: (accel) keeping acceleration scheme 1
    [ 2957.712] (**) ALPS PS/2 Device: (accel) acceleration profile 0
    [ 2957.712] (**) ALPS PS/2 Device: (accel) acceleration factor: 2.000
    [ 2957.712] (**) ALPS PS/2 Device: (accel) acceleration threshold: 4
    [ 2957.713] (II) config/udev: Adding input device ALPS PS/2 Device (/dev/input/mouse0)
    [ 2957.713] (II) No input driver specified, ignoring this device.
    [ 2957.713] (II) This device may have been added with another device file.
    [ 2957.713] (II) config/udev: Adding input device PC Speaker (/dev/input/event4)
    [ 2957.713] (II) No input driver specified, ignoring this device.
    [ 2957.713] (II) This device may have been added with another device file.
    [ 2957.714] (II) config/udev: Adding input device Dell WMI hotkeys (/dev/input/event5)
    [ 2957.714] (**) Dell WMI hotkeys: Applying InputClass "evdev keyboard catchall"
    [ 2957.714] (II) systemd-logind: got fd for /dev/input/event5 13:69 fd 21 paused 0
    [ 2957.714] (II) Using input driver 'evdev' for 'Dell WMI hotkeys'
    [ 2957.714] (**) Dell WMI hotkeys: always reports core events
    [ 2957.714] (**) evdev: Dell WMI hotkeys: Device: "/dev/input/event5"
    [ 2957.714] (--) evdev: Dell WMI hotkeys: Vendor 0 Product 0
    [ 2957.714] (--) evdev: Dell WMI hotkeys: Found keys
    [ 2957.714] (II) evdev: Dell WMI hotkeys: Configuring as keyboard
    [ 2957.714] (**) Option "config_info" "udev:/sys/devices/virtual/input/input11/event5"
    [ 2957.714] (II) XINPUT: Adding extended input device "Dell WMI hotkeys" (type: KEYBOARD, id 12)
    [ 2957.714] (**) Option "xkb_rules" "evdev"
    [ 2957.714] (**) Option "xkb_model" "pc104"
    [ 2957.714] (**) Option "xkb_layout" "us"
    [ 2963.887] (II) evdev: Dell WMI hotkeys: Close
    [ 2963.887] (II) UnloadModule: "evdev"
    [ 2963.887] (II) systemd-logind: releasing fd for 13:69
    [ 2963.949] (II) evdev: ALPS PS/2 Device: Close
    [ 2963.950] (II) UnloadModule: "evdev"
    [ 2963.950] (II) systemd-logind: releasing fd for 13:74
    [ 2964.016] (II) UnloadModule: "synaptics"
    [ 2964.016] (II) systemd-logind: releasing fd for 13:75
    [ 2964.069] (II) evdev: AT Translated Set 2 keyboard: Close
    [ 2964.070] (II) UnloadModule: "evdev"
    [ 2964.070] (II) systemd-logind: releasing fd for 13:64
    [ 2964.123] (II) evdev: Sleep Button: Close
    [ 2964.123] (II) UnloadModule: "evdev"
    [ 2964.123] (II) systemd-logind: releasing fd for 13:67
    [ 2964.156] (II) evdev: Power Button: Close
    [ 2964.156] (II) UnloadModule: "evdev"
    [ 2964.156] (II) systemd-logind: releasing fd for 13:66
    [ 2964.183] (II) evdev: Video Bus: Close
    [ 2964.183] (II) UnloadModule: "evdev"
    [ 2964.183] (II) systemd-logind: releasing fd for 13:76
    [ 2964.271] (EE) Server terminated successfully (0). Closing log file.

  • Black Screen with Cursor (Tried most solutions)

    To save your time and mine, I’ve tried all options in “press f8” and “recovery disk”. Over the past 3 days, I read almost all threads, videos, articles, and official MS help containing any mention of this problem. I also applied many commands, created few
    “SystemRescue CDs” and “Kaspersky Rescue 10” on a usb drive. I follow instructions very well, and have never been stumped by a windows problem like this before. If someone solves this, you are a wizard!
    Nothing has worked so far, but I really want to figure this out and not ‘reinstall’. It appears to be a simple and popular problem: “Right after Win 7 boot Logo, I get black screen with white mouse cursor,
    no matter if I boot in safe mode, last good configuration, or normal startup”, but all the solutions that worked for most people are not working for me.
    TL;DR: (answers to any of the 7 questions in the end will help me out)
    Custom System: Win 7 64 bit (updated consistently), 4gb ram, Quad Core 2.66, 64GB SSD (Crucial M4) and 4 hard other drives. Only windows installations/updates have been installed onto the SSD, no other programs. Only 1 OS has ever been installed
    on this computer. Never dual booted.
    Mobo: Asus Maximus Formula. GPU: AMD HD7870LE
    2014-04-19
    I haven’t installed or downloaded any programs in the past 3 weeks, and did not notice anything unusual up until this incident.
    In the morning the computer went into hibernation because I was away, it couldn’t wake up (usually happens), so I turned off the power supply. Turned it back on, and computer resumed, I was concerned as it may have run out of hard drive space on my 64GB
    SSD (4GB free), but it booted fine.
    Later during the day, I decided to restart the computer, and as it booted up again, it went into “start up repair”. I let it run and restart, and it arrived at the dreaded Black screen with mouse cursor, of death, right before logon screen.
    Symptoms while on this black screen.
    Ctrl alt del doesn’t work, power off doesn’t work, cursor can move, pressing ‘shift’ many times doesn’t bring up the ‘sticky key’. No task manager.
    Hard drive is not loading anything, just idle.
    Computer falls asleep after 15 minutes or so, and can wake up back to this black screen, so it remembers my power settings
    Safe mode loads the drivers fine, but also gets stuck on the same ‘black screen with cursor’ forever
    I tried every option in the ‘advanced boot’, including ‘safe with command prompt, safe with networking, last known configuration, etc’
    Last known configuration, and all of the above, all boots to ‘black screen with cursor’, this means windows believed it booted fine the last time, so it remembered this configuration. That’s because all the drivers loaded without issue. While loading
    Safe Mode, I can see windows loading all the drivers ok.
    No restore or backups (I know, I do not deserve to live, lesson learned)
    I tried all applicable functions from the ‘recovery cd command prompt’, bcdedit, bootrec, diskpart, and still couldn’t get it to boot.
    Commands applied in Elevated Command Prompt from Installation DVD: (very careful with backups and overwriting)
    Diskpart -> list volume, tells me that 100mb is system reserved, the other 59GB has no label, and is a different partition
    Bootrec -> scanos, tells me that I have 0 windows installations, used fixboot, /fixmbr, /rebuildmbr, all successful. Mounting the drive later on RescueDisk’s TestDisk shows no problems with either partition.
    BCDedit: shows both boot manager and winloader to be on the same drive, and I referenced it with a typical BCDedit enum output, and nothing is out of place.
    I went into Regedit by typing “regedit” in command prompt in Win7 recovery cd, and confimed that ‘Shell=explorer.exe’ under:
    HKEY_local machine/software/microsoft/WindowsNT/Currentversion/winlogon.
    Sfc /scannow couldn’t run due to “Pending repairs/restart”
    So I used: SFC.EXE /scannow /offbootdir=c:\  /offwindir=c:\windows
    Which ran and repaired some errors the first time. I ran it more just to make sure, with restarts in between, it gave me
    Win resource protection did not find any integrity violations.
    So the system files appears to be fine and not corrupted.
    Bootrec /scanos does not detect any windows installations. “0 Windows installations identified”, yet “Diskpart -> Detail Disk” and bcdedit both detects the windows directory.
    From windows recovery disk:
    Startup Repair diagnosis: (Show Details)
    All tests completed successfully
    Boot status indicates that the OS booted successfully
    It seems that the system and the OS boots successfully, and windows believes it boots successfully (that’s why last know good configuration gives me the black screen also, and Win Startup Diagnosis all says it booted successfully”
    It’s the second before it enters into the logon screen, the black screen and movable cursor appears, and hangs here forever. What programs load during this step, and how can I find out this info? Is there a diagnosis tool that allows me to see the programs
    as they load during windows start up?
    Other attempts:
    Then I read it could be windows using “winresume.exe” instead of winloader.exe, since I have “hiberfil.sys” in C:\windows, so I backed it up and deleted it using SystemRescue.
    Another thread said “winevt” bad logs, in C:\windows\system32\winevt were causing this black screen, so I backed it up and deleted that also, and it still won’t boot.
    I plugged in the devices that were attached (just 1 ext hard drive, through a 10 port usb hub) that was connected while it went into hibernation on April 19th, and it didn’t help.
    The files on that disk and the file system is not corrupt; I tested it by taking it out and docking it on a usb Blax Duet, and my laptop did a scan disc, and it’s fine. The Sfc Scan also shows that it is ok.
    I also unplugged all the other sata drives, switched the SSD sata cable around to other sata ports to no prevail.
    So far I know:
    Very unlikely that it’s a virus problem, I haven’t installed or downloaded anything this month, scans from Kaspersky 10 rescue disk shows nothing, Farbar scan shows nothing. I also never install anything suspicious, like toolbars or junk. I scan regularily.
    Not a driver problem, since I haven’t changed or updated anything. I unplugged all devices, and starting in 640x480 mode also gives the black screen with cursor. Drivers all loaded fine while starting windows and safe mode
    Boot files are intact, windows system files are in the right place since windows actually boots into a shell? Both bootloader and boot manager show up in bcdedit enum scans
    Not due to system file corruption, since file integrity are confirmed ok by above CMD commands, and windows diagnostic tool, and testdisk.
    My questions:
    What could be the cause of this? I didn’t make any changes to BIOS, windows settings, perform any updates, suspicious activities, installations, or crashes, before this. The files on that disk and the file system are not corrupt either, I tested it by
    taking it out and docking it on a usb Blax Duet, and my laptop did a scan disc, and it’s fine.
    Which program (classpnp.sys? explorer.exe? winlogon.exe?) is being loaded right before “windows logon screen” that would cause it to hang with a black background and cursor?
    How can I find out this information? Is there a tool that can record all programs that are being loaded by windows at boot?
    I only have access to regedit, elevated command prompt, and I can change files through SystemRescue or Kaspersky recue, how can I get the computer to boot past that black screen with a mouse cursor? The answer seems so close.
    From the Rescue Disks, what could I really do to get past the black screen?
    Those who are computer technicians could tell me: If I take it to a computer shop or technician, what could they do in a situation like this aside from all of the above? Do they have some ‘next level’ access tools or are they just going to waste my time
    and tell me I have to reinstall?
    At the very worst, I will obviously reintall. On my 64gb SSD, I didn’t install any important softwares. All my important software installations are on a separate drive. However, will they still work if I did a ‘Inplace Upgrade’ install of windows? Does
    registry get wiped?

    Hi,
    Have you tried to take startup repair when booting with the rescue disk?
    Startup Repair
    And we'd better bring the PC to the vendors, then take an examination of the hardware health.
    How does the Bootrec /scanos show 0 installation identified? We may take a try with chkdsk from command line to check if there are any disk errors:
    Run Check Disk from a Command Line to Check for and fix Disk Errors
    Please also take a check if the system reserved partition is stay in health:
    Understand (and Get Rid of) the Mysterious Small Partition
    Another shoot, please try to rebuild BCD:
    Use Bootrec.exe in the Windows RE to troubleshoot startup issues
    Regarding the repair install, detailed information please take a check with the article below:
    How to do a repair install to fix Windows 7
    Hope this may help
    Best regards
    Michael Shao
    TechNet Community Support
    Did you read his post at all as it does not look like it.
    As to take it to a vendor "Custom System:"" Win 7 64 bit (updated consistently), 4gb ram, Quad Core 2.66, 64GB SSD (Crucial M4) and 4 hard other drives. Only windows installations/updates have been installed onto the SSD,
    no other programs. Only 1 OS has ever been installed on this computer. Never dual booted."
    As to your other suggestions he has tried them all as have thousands of us out here , all you have to do is search the internet  and you see millions of hits about this.
    And glad to see a moderator can mark a non answer as an answer.

  • GS70 - Does not boot - black screen with solid white dash

    Sorry for the long post - I've been beating my head against this problem all day, filed a report ticket and really need help from anyone who has ideas.
    Yesterday evening after finally relenting and allowing the patch Tuesday updates to install on my GS70 Stealth I tried to power on my computer and it remained stuck at the MSI logo. I waited 3 hours with no success before powering it off and attempting to access the bios by hitting the delete button. The screen turned black except for one non-blinking white dash near the center of the screen. This screen also remains indefinitely and requires a hardware power off to work. I've tried all of the function key presses and recovery shortcuts to no avail.
    Eventually I tried to boot into linux via a live USB. I still could not access the bios but, to my surprise, so long as this USB is in my system, Windows happily boots. After this I tried to revert to a system restore point before the updates but that did not resolve the problem. I also tried to update the BIOS but there is no way to install BIOS updates that I know of that doesn't require accessing the old BIOS first (which I cannot do because the black screen with a white dash is still all that shows up). I tried forcing the UEFI bios to load through windows recovery settings with no luck either.
    I've sent in an RMA/Support request and hopefully MSI will repair or replace my device but I sent it in for an RMA literally less than two months ago and to be having to do it again so soon is starting to turn me off of the product. For me to insure and ship my device to MSI costs a little over $100 each time which is rapidly turning this $1600 product into an $1800 one and turning me from an MSI brand loyalist to a 'one-star-review everywhere' evangelist. Is it possible that something MSI did during the last RMA screwed up my motherboard (they replaced the disfunctional steel series keyboard with a new marginally more functional steel series keyboard)? Does MSI ever cover the shipping costs for an RMA if the RMA is a result of damage that they caused to the device? Is there anything I should do to try to avoid burning more money trying to get a luxury-priced product I've already paid for to function?

    i had similar problem myself on my first GS70 it has some sort of bios problem that it random hangs itself :/ causes OS not to boot and bios refuses to load but i managed to get my recovery USB to boot but not bios yet so i sent laptop off for repair they replaced the motherboard so i got it back then i had an faulty gpu :/ so i took it back and got money back so i bought new one some where else since than i havent had problem so this sort of problem sounds like bios firmware isnt booting propertly :/ so have you tried removing msata and HDD from laptop and then power laptop on? to see if bios gets forced on if so power it off put msata back on and so then power laptop back on and bios shall work again

  • Black Screen with white text at startup (??)

    Hello All:
    I have a 2010 15" MacBook Pro, just got it in June. Had to send it in for a logic board replacement and now have it back. Everything works great except now instead of having the standard Apple greyish startup screen, I have a black screen with white text that scrolls through all of the startup stuff. I figure they changed some line on a plist somewhere so they could watch the startup and make sure everything was OK, then forgot to change it back.
    Although I know it is good to know what's going on under the hood, I would rather it started up the regular way. Anyone know how to switch it back? I would call Apple, but would rather not sit on the phone for a long time for what I believe is probably a very simple fix. I did a search but couldn't find my problem listed....
    Thanks everyone...

    Kappy:
    Thanks for the reply. I looked at the plist, but the -v was not there. Here is a copy of the plist:
    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
    <key>Kernel Flags</key>
    <string></string>
    </dict>
    </plist>
    At least I know what it is called now - a "verbose startup".
    Again, thanks for the help. Learn something new every day.

  • Ipod Freeze - Black screen with Apple keeps appearing

    Recently my Ipod starting to randomly "freeze" while playing a song. (The black screen with the white apple shows up) It doesn't happen all that often, but enough that it bugs me.
    My Ipod is pretty new, I bought it in August. Anyone know what's wrong? Should I contact Apple? Thanks.

    If you do a Windows Search for music files, or use the Windows Explorer to view your hard drive contents, there are columns that show you filenames, file sizes, types, etc.
    If you right clik on the column header (up on top where it says "fileName" or "file size"), a list of optional columns will appear, and you when you pick one, a new column will appear showing the details of whatever you chose. So if you pick the "genre", a Genre column will open in that window and show you the genres of every song on the screen. There is also a "Channels" column, which will show you the number of channels the file is encoded in (i.e. Mono, Stereo) Once you have that column showing, you can then Sort the files in the folder based on that column by left cliking on the column header (where it says "channels"). That will group all of your Mono songs togther, at which point you can easily move them out of the Ituns library as a group, re-encode them to Stereo, or just delete them altogether.
    But all of that still won't get them off the Ipod, unless you follow the above process on the Ipod itself rather than your hard drive. But I think it's easier to get rid of the files off the computer then re-sync the Ipod using ITunes, which will erase the unwanted (mono) tracks.

  • HT201412 My iphone 4 has a black screen with the itunes musical note logo. Below this a USB plug in with an arrow pointing up. It will do nothing else. What can I do to fix this problem?

    Header 1
    Header 2
    My iphone4 has a black screen with the itunes logo. Below that is a USB port image with an arrow pointing up. The phone will do nothing else. How can I fix this problem?

    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808

  • HT1338 disk wont eject from my macbook pro and black screen with white letter text wont leave.

    disk wont eject from my macbook pro. Displays black screen with white text. How do I remove or move on?

    It sounds like you've experienced a "kernel panic".
    This thread has some advice on how to deal with one.
    If you need more advice, please explain what you mean by "disk won't eject from my macbook pro".

  • Ipad 4 frozen during update ios 8.1.3. - did anybody know how to restart (or reset) my ipad4 from black screen with white apple logo?

    ipad 4 frozen during update ios 8.1.3. - did anybody know how to restart (or reset) my ipad4 from black screen with white apple logo?

    Hi there did you end up getting this resolved?  I have the same exact same issue with my Ipad 4 when updating to 8.1.3....frozen on the apple logo.  Tried resetting as advised by other users but just goes back to the same logo.  Tried connecting to iTunes but device is not picked up at all.  Left it over night to run flat hoping charging might kick start something....but when I put on the charger it shows the battery charge icon but won't actually charge it.  It's really doin my head in trying to find a fix - cheers Morgan

  • HAVE NEW 13.3 MAC AIR AND when using it to open sites in safari I have no issue until I go to a link page that is a pdf file or I am trying to save the screen info as a pdf. I only get a black screen with no data, cannot find solution in help menu

    HAVE NEW 13.3 MAC AIR (previously, still have 13.3 MCbook pro which works captures what I am looking for an answer to)
    when i open sites in safari the page opens fine if it is not a pdf based page.
    Once i open a site that has a link to another page that is a pdf based page the page comes up as a black screen with no info showing
    If I open a site that gices me an open to save a file to a word, excel type document or a pdf , everything works fine until I try to save the information to a PDF and again the screen goes black
    I have tried the safari help site but to no avail, does anyone have a solution to thid problem. (I do have the abode ofr mac program loaded)

    If you delete all the Adobe Reader stuff it will probably fix this. For almost everything, the Apple pdf handling works better.

  • When I click to open a photo it opens a black screen with a grey triangle, exclamation mark in the middle. How do I fix this problem?

    When I click to open a photo it opens a black screen with a grey triangle, exclamation mark in the middle. How do I fix this problem?

    Make a temporary, backup copy of your library if you don't already have one (Control-click on the library and select Duplicate from the contextual menu) and  apply the two fixes below in order as needed:
    Fix #1
    Launch iPhoto with the Command+Option keys held down and rebuild the library.
    Select the options identified in the screenshot. 
    Fix #2
    Using iPhoto Library Manager  to Rebuild Your iPhoto Library
    Download iPhoto Library Manager and launch.
    Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
    Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
    In the next  window name the new library and select the location you want it to be placed.
    Click on the Create button.
    Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
    OT

  • Desktop stuck at black screen with cursor in normal mode but boots fine in safe mode after updates.

    After running some updates the other night my laptop stopped loading the desktop and just gets stuck at a black screen with a cursor after I log in to the user account. The only thing I can do from there is do ctrl+alt+delete, then log off or restart.
    I can't open up task manager. I tried creating another account in safe mode thinking there was an issue with the account but I still have the same issue. In event viewer I have two warnings one is
    event 6000 winlogon, The winlogon notification subscriber <GP Client> was unable to handle the notification event
    and event 4006, winlogon The windows logon process has failed to spawn a user application. Application name. Command line parameters: C:\Windows\system32\userinint.exe.
    As well as error event id 1003, CertificateServicesClient Certificate Services Client failed to invoke the Providers in response to event 512. Error code 2147956401
    and error 1001, certificate services client. certificate services client failed to load provider pautoenr.dll. error code 14001. I checked the registry and the path points to the right directory for userinit. I have tried running
    System Repair but no errors were found, and I ran sfc /scannow and no errors were found either. The computer did not have System Restore enabled and I do not want to restore to factory settings. I also ran registry mechanic and it found no errors. Any suggestions
    besides restoring to factory settings?

    Hi,
    We may try to reinstall Windows 7 Service Pack 1 for a test.
    In addition, let us perform the following steps.
    1. Click Start, Run, type lusrmgr.msc then ENTER.
    2. Select Groups in the left pane.
    3. Double-click Users in the right pane.
    4. Click Add, and then click Locations. Scroll to the top of the Locations dialog and select the local computer name, then click OK.
    5. In the Enter the object names to select field, type Interactive; Authenticated Users (separated by a semi-colon). Then click OK.
    6. Restart the computer.
    Or we can run the following commands from a command prompt:
    Net localgroup Users Interactive /add 
    Net localgroup Users "Authenticated Users" /add
    Kim Zhou
    TechNet Community Support

  • Black screen with underscore after updating ubuntu on Lenovo G560

    hello everybody, I'm new here. I looked for this problem online during the past few days but I haven't found a solution. I have a Lenovo G560 and I divided my hard drive into two partition, I installed Ubuntu on C:\ and Windows on D:\ and I haven't had any problem, but after updating ubuntu to version 14 my computer couldn't boot anymore. the bios loads and I see the Lenovo icon but then I just get a black screen with an underscore (not a blinking underscore), I tried booting from a bootable USB stick but the same thing happened (I put it as the first device to boot from in BIOS settings). can anyone please tell me what are my other options ? what should I try now ? thanks in advance and have a good day !

    Hi s, and welcome to Apple Discussions.
    Try this:
    Hold down the Option+Command (Apple)PR keys, boot/restart your MBP while continuing to hold down those four keys, and after you hear the startup chime for the second time, release the keys. That should reset your PRAM and resolve the issue.
    If the issue persists, while you're booted into Open Firmware, just after the prompt, type in:
    reset-nvram
    then press return, then type in:
    reset-all
    and press return. This should restart your MBP and it should go back to starting normally.

  • I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo

    I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo on it. Sounds about right, right? But now, there is a processing circle on top of the logo, but the circle spins once, and stops at about halfway to the bottom. It just stays there, and about every half to one hour it becomes a white screen and starts all over again. (not the loading bar part, just the circle). I've tried holding the power and the home button, and it works, but it just goes back to the circle screen with the apple logo. HELP PLEASE?

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

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