BlackBerry 9320 unlocking itself randomly

I purchased a BlackBerry 9320 last week, and at the start of this week the phone started to unlock itself when ever it wanted, even if it was on the table and not being touched. I restored the phone to its factory defaults and this has made no difference in trying to resolve the problem. Can anyone help as this is draining my battery which is needed for work.

I noticed with my 8520 it would sometimes come on even though it was not touched. This was when it was new. Which eventually stopped , reason being that newly bought phone still have not settled or rather the Os has not.
Too make sure its not an app , one can boot in safe mode by removing the battery and hold down "back key" when the phone is booting up when the battery is reinserted. You can release the battery once the loading bar is quarter way. This will prevent all 3rd party apps from booting up and monitor from there.
Also even 3 battery pulls without doing a safe boot can solve the issue.

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My Blackberry 9320 keeps on freezing

Hi Please can someone assist me. I purchased two blackberry 9320s within this month and the first week, all was good and the phone worked brilliantly. Now, this phone freezes at least 10 times a day, irrespective of whether I am just playing a game on the phone or accessing something. It is becoming a real pain...had it been just the one phone, I would have said that it was something on the phone but this is happening on both the phones at random times. Is there some software that could resolve this? Is it the phone itself that is the problem? I am not happy with this. The fact that it is less than a month old says something. I don't even download onto the phone and am having these issues. There is not much on the phone at the moment as well. PLEASE HELP

Ok.
Since there is one common application on both and although they are running at the same time when can try a safe boot.
Try doing a safe boot on device first.
Remove the battery and replace now hold down back key , when loading bar is quarter way release the key. Once booted a message should appear saying your device is in safe mode, click ok. Use it for 4 hours and see if freezes, if it does then we can assume its a app causing problems.
Also have you replaced Sd cards on the devices? And did you format them on the device or on your pc?

Blackberry keeps locking itself

My blackberry keeps locking itself in the middle of me using it without me even pressing the lock button? its really annoying because it will lock and then i try unlock it and then it locks again and freezes and then the buttons and scrolls stop working and i dont know why its doing this?

alice_poynter wrote:
the phone is locked.. like where you push the button at the top and it says "keypad is locked. press the lock button to unlock"
Thanks that is what I was asking. That's just a screen/keyboard lock.
Ok so you can easily unlock with the top edge button.
Have you rebooted? Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry 9320 bad bad bad !!!!!!!!!!!!!!!!!!!!

i am so disgusted in the blackberry 9320, if it's not the camera thats not working then it cuts off when i make a call or you can not hear when you receive a call. (and the phones was several times booked for repairs )
i wish somebody can tell me ho can i cancel my vodacom contracts (only those with Blacberry's) and get rid of Blackberry phones
I realy think i must publish my whole story in all the news papers
Hennie

JHFC, IF you decide to stick it out, I'd suggest two things.
Upgrade to the latest OS on your 9320 if you are not already. What is your Operating System loaded to your device? Look at Options > Device > About, third line down beginning with a "v.6.0.x.xxx", What is yours?
Get a SIM card swap from Vodacom, that often is a good resolution to dropped calls.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry 9320 shuts off and needs to remove the battery to turni it on.

My BlackBerry 9320 keeps shutting off even if my battery is half full. Is this unit/device related, battery related, or OS related defect? Thanks.

Hello jrcalara
Well.. No one can predict or guess that way unless you try it yourself some workaround regarding your problem. It may be an hardware / Software / Battery issue but somtime a bad app can also create such issues . So can confirm if recently installed any application before this Problem started ? Think carefully !
If you have then try to boot your device on Safe Mode , On Safe Mode delete any application which you think might be responsible for this issue , from Options > Device > Application Manegement > locate and delete any newly installed 3rd party application , it might help in resolving your issue :
KB17877 : How to start a BlackBerry smartphone in Safe Mode
If above fails then try a Good fully charged Batttery and test it on your device , it will reveal if the problem is within your device or the battery itself .
If it's a device issue then you can try an OS reload , which will fix any software glitch .For that you can refer to this Knowledge Base :
KB03621 : How to Reload BlackBerry Device Software and application using BlackBerry Desktop Software
If even after an OS reload problem continues then you can consider your device had a hardware issue , for that you have to visit your service provider to get it fixed.
So, try those thing it will let you know the exact cause.
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BB Curve 9360 unlocks itself!

So yes, when I press the lock button, after 30seconds it unlocks itself.
If I have a password, it just lits up and tells me to enter the password.
What can I do?
This is my device info:
7.0 Bundle 1680(v7.0.0.353, platform 8.0.0.383)
Help?
Solved!
Go to Solution.

There are 2 kinds of locks for the 9360, check this link out:
http://docs.blackberry.com/en/smartphone_users/deliverables/33213/Lock_your_device_61_1475041_11.jsp
Does this help?
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If your issue is resolved, please click the solution button on the resolution!
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My curve 8520 unlocks itself

when I lock the keypad using the * key the phone unlocks itself when it goes into my belt holder How can I stop this happening?

Hello dandmgs,
Welcome to the forums.
To lock your device when it is put into a holster you can follow the below steps.
Lock your device when you insert it in the holster
On the Home screen or in a folder, click the Options icon.
Click Password.
Change the Lock Handheld Upon Holstering field to Yes.
Press the Menu key.
Click Save.
-SR
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

My ipod touch will not switch on and is no longer recognised by itunes. Before this i tried to restore it as I was having some problems with it switching off and on by itself randomly.

My ipod touch will not switch on and is no longer recognized by itunes. Before this i tried to restore it as I was having some problems with it switching off and on by itself randomly.
I tried to restore it and I got error code 2009, so I closed it tried again got error code 1659, now it wont do anything and it's not recognized by my pc /itunes please help x

For the restore error messages try:
iTunes: Specific update-and-restore error messages and advanced troubleshooting

My story about the Blackberry 9320

My story about the Blackberry 9320....
I have asked question's about buying a Blackberry for my Mom/Me for personal use from a few people and all very knowable in the IT world, and from one i know who uses a Blackberry as well manage there enterprise. All said it's too much phone to buy for you Mom.....
But as it would have it Mom really needed a new phone and when i saw the 9320 on sale i ask her to have a look at the phone and let me know what you think of it. She did... and just loved phone...the feel..the size..key board..even the white colour.
So the following day i went and bought the white 9320 for her, and really thought i had a challenge on my hands to teach a 76 year old to use the phone. Boy was i and every one i talked wrong about the 9320 being too much phone for her to use.
First off she was very happy to get this Blackberry, and secondly the setup was as easy as easy can get. We logged in to Virgin Account setting applied the new information and with in 5 minis it was updated and live.
Then came the part to show her how to text and use the phone, and in less then an 30 minutes she had the basics and was texting and calling with easy. I wanted to show her more about the use of what it can do and was told, no i want to figure it out myself so i can learn and remember. But Mom's it's a lot of phone and if you get frustrated you may not be too happy. And the answer i got was that's ok i can figure thing's out on my own, and that way i can learn.
With in a few days my 76 year old Mom figured out own her how to do just about anything wanted to do with the 9320, contact's, calendar, texting, bed side clock, tasks, making appointment's attaching photo's to texting, using the documents to go and more all on her.
I was so impressed by how easy and comfortable she felt with the phone i went and bought one for myself.
We both have had a phone before Christmas and tho it was a learning Curve (lol no pun in tended) in the being we both feel very comfortable use it.
This is a great little phone and thought i would sharing this story from these two very happy user's.
Rainsie and Mom

Hello Rainsie
So nice to hear that you mom is enjoying here new BlackBerry® Curve 9320, And thanks for sharing your story , Give my regards to your Mom.
Thanks again
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My Blackberry Messenger deleted itself upon me downloadi...

My Blackberry Messenger deleted itself upon me downloading an upgrade. How do I recover or re-install BB Messenger?

Hello
Have you had a chance to take a look at this post? It describes how to use the web-based software loader to reload the BlackBerry Messenger application on the device. If you have any trouble feel free to request clarification
hope this helps
-tg
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Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

My iPhone just called itself randomly..has this happened to anyone else?

My iPhone just called itself randomly..has this happened to anyone else? when i picked up it said it was some national credit thing and said my debit card has been temporaly block....funny thing is..... i dont have a debit card with that company and i just recently got this new number (3 days from this post)

its crazy because my new cell number showed up... how is this possible? i for sure knew it was a computer generated call but a computer generated call from my own number????? is odd

Fourth generation iPad keeps restarting itself randomly

My brand new fourth generation iPad (Wi-Fi+Cellular, 32 GB) keeps restarting itself randomly. I did the iTunes restoring procedure 2 times, the second one I also delete completely everything from the device before, in order to install the iOS 6.1 on a surely "new" device. I also avoided the iCloud synchronization and just download a casual app in order to test the problem. The iPad restarts again and again. Any suggestion? Anyone had the same problem here? Please share your experience.
Tomorrow I'll have an appointment with the Genius Bar. Hope it would be useful.

TY Mark, hope they would really help me and not just give me a factory refurbished unit.
I paid full price for a new one so i should get a new one. I am an apple fan and expect excellent service, not jokes.
Anyone knows something about the causes of this behaviour?

Can't open Hotmail anymore on my Blackberry 9320

My Hotmail won't work on my Blackberry 9320 anymore. These are the messages i get when i try to log on=
Refusing connection. This server has been previously noted as supporting HTTP strict transport security. Due to SSL certificate warnings/errors a connection will not be made.Server certificate error details untrusted certificate. Unable to determine the certificates origin. This has been disallowed by your administrator.Mail.live.com untrusted certificate chain. Stale chain status. Revocation status unknown. Trust status not trusted. Expiration date Sat 14th May 2016.Certificate type x509 Public key type RSA 2048.
I contacted T-mobile who says its nothing to do with them and i contacted Hotmail and they said there's a possibility that a problem in my mobile browser is causing this issue. In that case, it would be best to get in touch with the manufacturer of your device for faster resolution since they are experts in the field of inquiry and they have the appropriate resources to resolve this issue.I tried using another Blackberry with a different sim card and i still get the error messages when i try to use Hotmail, Hotmail does work on my computer though, which is what's confusing me.

I'm in the same situation as Holly3.
I've never had my a data plan or my email actively pushed through Blackberry mail, but have accessed my Live email account successfully through the browser for almost a year.
Then about three weeks ago this started failing with an "Untrusted Cert Chain" message, specifying mail.live.com.
The same message is displayed when I try to gain access to any HTTPS web site, so I don't think the issue is restricted to emails, but more to do with the way SSL certificates are being examined/processed now.
Has there been a change of heart at Blackberry, and this loophole into secure sites shut down for the sake of £2.50 a month?

Blackberry 9320 won't dowload music. Help?!

My 3 week old blackberry 9320 curve won't dowload music! It downloads until quarter-way & then says "error". This is extremely frustrating as I had a previous 9320 that had exactly the same problem & was sent in for repairs but I was then given a brand new phone 3 weeks later? Could someone please assist??

I suggest you try downloading music via wifi and see if it completes. If you are in South Africa note that MTN had restricted their BIS to no downloading. This could be the reason why you are not able to get it working, what error mssage are you getting?

Blackberry 9320 cursor

I just bought my blackberry 9320 and the cursor is moving all over the screen without me moving it. It makes me unable to text because everytime I type a letter in the cursor scrolls all the way up the conversation. I can't click on any of the apps or icons as the cursor keeps moving! It is not due to track pad sensitivity or anything, so i don't know how to fix it!

Hi eabrown,
As you told battery pull restart and adjusting Trackpad also did not solve your problem, and since your device is new as you told so it will be better if you get it checked by your service provider or service dealer to rule out any hardware issue.
Good Luck
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

BlackBerry 9320 unlocking itself randomly

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