Blackberry IP 74.82.85.5 is blocked with BackScatter.
Hi - I have not been receiving my emails to my BB for 2 days now. I have just been told that this is because a Blackberry IP address ( 74.82.85.5 ) is blocked with BackScatter. How long until this is fixed? 2 days is far too long for a simple issue such as this. If nothing else, move me to another IP address.
I have been a loyal Blackberry user for years and have always defended RIM. This is quickly coming to an end with issues such as this and the lack of support from Blackberry.
Sandra
Hi and Welcome to the Community!
Please carefully review this thread along with all linked documents:
http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/BIS-OWA-Sent-email-goes-to-spa...
Prior resolutions have required 2-pronged support, but let's see first if the information in that thread helps your situation at all.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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My Apologies for sending big code,with out proper format.
DECLARE
P_BUSINESS_DATE DATE;
P_BATCH_ID NUMBER;
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BEGIN
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P_BATCH_ID := 1;
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( reportdate,
LastName,
FirstName,
MiddleInitial,
AccountNumber,
Address,
City,
State,
Zip,
HomePhone,
WorkPhone,
BirthDate,
Age,
Sex,
NumberOfChildren,
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LeadSource,
Consultant,
ProgramDirector,
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LeadDate,
FirstVisitDate,
LastVisitDate,
BillType,
ClientType,
PreviousClientType,
AppointmentDate,
DoctorLetterRequired,
OneYearPermStabilizationDate,
UnlimitedPermStabilizationDate,
MaritalStatus,
ReferrerName,
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PaymentAmountOne,
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LastAddtlSupplPurchaseDate,
LastAddtlSupplCodePurchased,
LastAddtlSupplSupplyCycle,
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Address2)
(SELECT /*+ full(S_CONTACT) full(REFERRER) full(Consultant) full(ProgramDirector) full(CallTaker) full(S_CONTACT_X) full(a) full(a2) full (a3) */ distinct p_business_date reportdate,
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SUBSTR(S_CONTACT.FST_NAME,1,25) AS FirstName,
SUBSTR(S_CONTACT.MID_NAME,1,1) AS MiddleInitial,
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SUBSTR(S_ADDR_PER.CITY,1,20) AS City,
S_ADDR_PER.STATE AS State,
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S_CONTACT.BIRTH_DT AS BirthDate,
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S_CONTACT.SEX_MF AS SEX,
NULL AS NumberOfChildren,
S_CONTACT_X.ATTRIB_34 AS OCCUPATION,
CASE WHEN SUBSTR(S_CONTACT_X.ATTRIB_37,1,4)='Othe' THEN 'Othr'
WHEN SUBSTR(S_CONTACT_X.ATTRIB_37,1,4)='Inte' THEN 'Intr'
WHEN SUBSTR(S_CONTACT_X.ATTRIB_37,1,4)='Prin' THEN 'News'
WHEN SUBSTR(S_CONTACT_X.ATTRIB_37,1,4)='Gues' THEN 'Gst'
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ProgramDirector.EMP_NUM AS ProgramDirector,
CallTaker.EMP_NUM CallTaker,
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ct.current_client_type ClientType,
SUBSTR(ct.saved_client_type,1,1) PreviousClientType,
S_CONTACT.LAST_CREDIT_DT AS AppointmentDate,
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NULL AS OneYearPermStabilizationDate,
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S_ORG_EXT.LOC AS CentreID,
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NULL AS PaymentAmountOne,
NULL AS PaymentDateTwo,
NULL AS PaymentAmountTwo,
NULL AS PaymentDateThree,
NULL AS PaymentAmountThree,
NULL AS PaymentDateFour,
NULL AS PaymentAmountFour,
NULL AS LibraryPurchased,
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NULL AS FoodNSFBalance,
NULL AS ProductNSFBalance,
NULL AS ProgramNSFBalance,
a2.X_START_WEIGHT AS StartWeight,
a2.X_CURRENT_WEIGHT AS CurrentWeight,
a2.X_GOAL_WEIGHT AS GoalWeight,
a3.X_HEIGHT AS Height,
a2.X_FAXSENT_DATETIME DateGoalWeightAchieved,
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CASE WHEN A2.ARCHIVE_FLG = 'N' THEN a2.START_DT ELSE NULL END AS ReturnToActiveDate,
600 VersionNumber,
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NULL AS LastLSCDate,
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NULL AS VitaminWaiverSigned,
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LastSupplementCodePurchased,
LastTotalSupplementSupplyCycle,
LastAddtlSupplPurchaseDate,
LastAddtlSupplCodePurchased,
LastAddtlSupplSupplyCycle,
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a.X_DIABETES_ORAL_MEDS_FLG AS TakingOralMed,
a.X_DIABETES_ON_INSULIN_FLG AS TakingInsulin,
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NULL RWLDATE,
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S_CONTACT REFERRER,
S_CONTACT Consultant,
S_CONTACT ProgramDirector,
S_CONTACT CallTaker,
S_CONTACT_X,
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or S_CONTACT_XM.last_upd_by > '1-14WD')
AND S_CONTACT_XM.ATTRIB_05 IN (SELECT row_id FROM S_ORG_EXT WHERE S_ORG_EXT.ACCNT_TYPE_CD IN ('Corporate Centre','Franchise Centre')) LOC IN (SELECT centreid FROM UPL_LIVE_CENTRES WHERE LIVE = 'Y' AND BATCHID = p_batch_id)) where S_ORG_EXT.ACCNT_TYPE_CD IN ('Corporate Centre','Franchise Centre')) --
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MAX(LastSupplementPurchaseDate) AS LastSupplementPurchaseDate,
MAX(LastSupplementCodePurchased) AS LastSupplementCodePurchased,
MAX(LastTotalSupplementSupplyCycle) AS LastTotalSupplementSupplyCycle,
MAX(LastAddtlSupplPurchaseDate) AS LastAddtlSupplPurchaseDate,
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MAX(LastPurchaseDate) AS LastPurchaseDate
FROM (
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NULL AS LastAddtlSupplCodePurchased,
NULL AS LastAddtlSupplSupplyCycle,
(S_ORDER_XM.X_BUSINESS_DATE) FirstPurchaseDate,
(S_ORDER_XM.X_BUSINESS_DATE) LastPurchaseDate
FROM S_ORDER,S_ORDER_XM
WHERE S_ORDER.ROW_ID = S_ORDER_XM.PAR_ROW_ID
AND S_ORDER.STATUS_CD IN ('Complete', 'Submitted', 'Ready')
AND TRUNC(S_ORDER_XM.X_BUSINESS_DATE - UTC_OFFSET/24) <= (p_business_date)
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UNION ALL
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(CASE WHEN SUBSTR(SUBSTR(S_PROD_INT.PART_NUM,1,INSTR(S_PROD_INT.PART_NUM,'-',1,1)-1),2,4) = '931' THEN S_ORDER.CREATED ELSE NULL END) AS LastSupplementPurchaseDate,
(CASE WHEN SUBSTR(SUBSTR(S_PROD_INT.PART_NUM,1,INSTR(S_PROD_INT.PART_NUM,'-',1,1)-1),2,4) = '931' THEN 931 ELSE NULL END) AS LastSupplementCodePurchased,
(CASE WHEN SUBSTR(SUBSTR(S_PROD_INT.PART_NUM,1,INSTR(S_PROD_INT.PART_NUM,'-',1,1)-1),2,4) = '931' THEN 7 ELSE NULL END) AS LastTotalSupplementSupplyCycle,
(CASE WHEN SUBSTR(SUBSTR(S_PROD_INT.PART_NUM,1,INSTR(S_PROD_INT.PART_NUM,'-',1,1)-1),2,4) = '920' THEN S_ORDER.CREATED ELSE NULL END) AS LastAddtlSupplPurchaseDate,
(CASE WHEN SUBSTR(SUBSTR(S_PROD_INT.PART_NUM,1,INSTR(S_PROD_INT.PART_NUM,'-',1,1)-1),2,4) = '920' THEN 920 ELSE NULL END) AS LastAddtlSupplCodePurchased,
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NULL LastPurchaseDate
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AND S_ORDER.ROW_ID = S_ORDER_ITEM.ORDER_ID
AND S_ORDER_ITEM.qty_req <> 0
AND s_order.created_by <> '1-14WD'
AND S_ORDER_ITEM.PAR_ORDER_ITEM_ID is null
AND (S_ORDER_ITEM.PAR_ORDER_ITEM_ID is null
OR EXISTS (select 1 from S_ORDER_ITEM i2,s_prod_int p
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group by o.contact_id, o.accnt_id) oxm2
WHERE S_CONTACT.ROW_ID = S_CONTACT_X.PAR_ROW_ID
AND S_CONTACT_X.ROW_ID = S_CONTACT_XM.PAR_ROW_ID (+)
AND (S_ORG_EXT.ROW_ID = S_CONTACT.PR_DEPT_OU_ID
OR S_ORG_EXT.ROW_ID = oxm2.accnt_id
OR S_ORG_EXT.ROW_ID = S_CONTACT_XM.attrib_05)
AND ORGEXT_REF.ROW_ID(+) = REFERRER.PR_DEPT_OU_ID
AND S_CONTACT.CON_ASST_PER_ID = Consultant.ROW_ID
AND S_ORG_EXT.X_DIRECTOR_ID = ProgramDirector.ROW_ID (+)
AND S_CONTACT.CREATED_BY = CallTaker.ROW_ID
AND S_CONTACT.ROW_ID = a.PR_CON_ID (+)
AND S_CONTACT.PR_PER_ADDR_ID = S_ADDR_PER.ROW_ID (+)
AND S_CONTACT_TNTX.PAR_ROW_ID (+) = S_CONTACT.ROW_ID
AND REFERRER.ROW_ID(+) = S_CONTACT_TNTX.REFERRED_BY_ID
AND a.PROD_ID = S_PROD_INT.ROW_ID (+)
AND O.CONTACT_ID (+) = S_CONTACT.ROW_ID
AND a.STATUS_CD (+) = 'Active'
AND a.TYPE_CD (+) ='Program'
AND S_CONTACT.ROW_ID = a2.PR_CON_ID (+)
AND a2.STATUS_CD (+) = 'Active'
AND a2.TYPE_CD (+) = 'Lifecycle'
AND a3.PR_CON_ID(+) = S_CONTACT.ROW_ID
AND a3.STATUS_CD (+) = 'Active'
AND a3.TYPE_CD (+) = 'HealthSheet'
AND S_CONTACT.X_JC_ACNT_NUM = ct.CLIENT_NUMBER (+)
--AND S_ORG_EXT.LOC NOT LIKE 'F%'
AND S_ORG_EXT.ACCNT_TYPE_CD NOT IN 'Division'
--AND S_ORG_EXT.Loc in (select to_char(centreid) from UPL_LIVE_CENTRES where LIVE = 'Y')
AND (trunc(S_CONTACT.LAST_UPD - (UTC_OFFSET/24)) = trunc(p_business_date) or trunc(S_CONTACT_X.LAST_UPD - (UTC_OFFSET/24)) = trunc(p_business_date) OR (S_CONTACT_XM.X_CONSULTATION_DT = p_business_date) OR oxm2.CONTACT_ID IS NOT NULL)
AND S_CONTACT.last_upd_by not in ('1-14WD')
AND oxm2.CONTACT_ID (+) = o.CONTACT_ID
AND S_ORG_EXT.LOC <> 'CW_846'
AND (a.pr_accnt_id in (select row_id from S_ORG_EXT where S_ORG_EXT.LOC IN (Select CentreID from UPL_Live_Centres where BATCHID = p_batch_id)) or a.pr_accnt_id is null)
AND (a2.pr_accnt_id in (select row_id from S_ORG_EXT where S_ORG_EXT.LOC IN (Select CentreID from UPL_Live_Centres where BATCHID = p_batch_id)) or a2.pr_accnt_id is null)
AND (a3.pr_accnt_id in (select row_id from S_ORG_EXT where S_ORG_EXT.LOC IN (Select CentreID from UPL_Live_Centres where BATCHID = p_batch_id)) or a3.pr_accnt_id is null));
rollback;
END;
-------------------------------------------------------------------------------------------------- -
Tune the PL/SQL block with SQL_ID
Hi There,
I have found some recommendation in ADDM report as follows.
"" Action
Tune the PL/SQL block with SQL_ID "48trcns4mx5bk". Refer to the "Tuning
PL/SQL Applications" chapter of Oracle's "PL/SQL User's Guide and
Reference".
Related Object ""
can any one let me how to Tune the PL/SQL block with SQL_ID?
looking forward.
Db: 11.1.0.7
OS: OracleLinux5-86*64
Regards,
MohsinHi,
you can't tune a PL/SQL block directly. Instead, you'll need to profile it first (i.e. see how much time SQL statements inside it consume) using dbms_profiler or some other tool. If you find that the problem is that some SQL is called too frequently because of flawed PL/SQL logic, then you'll need to address that. Otherwise, you'll need to take the top time consuming statement(s) and tune it (them).
Best regards,
Nikolay
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