Bothersome Microsoft Office Setup Assistant

I can't open up any of my microsoft programs.
Whenever I try to open up Word, Powerpoint, or Excel on my mac, the Microsoft Office Setup Assistant pops up and asks me if i would like to like to give feedback for the Customer Experience Improvement Program. Regardless of whether I choose to decline or accept, it brings me to a "Get Started" menu from which the only option is to click "Finish" which brings up Microsoft AutoUpdate. Regardless of whether I update or not, the program i chose to open never opens up. Every time I try to re-open the program, setup assistant pops up again and the cycle continues.
How the heck do I get it to go away??
Thank you!

You might try the Microsoft Office for Mac forums:
http://www.officeformac.com/ProductForums/
Personally, my install went fine on two Macs (I declined the feedback option, let AutoUpdate run and install the updates, then I was good to go).
Did you install Office 2008 over any previous versions of MS Office?
You might try repeating the install - first, go to Applications > Microsoft Office 2008 > Additional Tools and run Remove Office.

Similar Messages

  • How can i install microsoft office on my Mac mini from a CD-rom ?

    I recently bought a Mac mini and a microsoft Office on a CD-Rom.
    But i can't find anywhere i can insert the Cd-Rom in order to install the software... How can i do please ?

    Much easier than the above (from Ms website):
    Option 1: Convert your Office for Mac 2011 trial. To convert a trial version, you must have a valid product key. The product key will convert your trial into a fully licensed version of Office for Mac.
    Locate the 25-character product key in your product package or confirmation email.
    Open any Office for Mac application, like Word, PowerPoint, or Excel.
    On the first screen of the Microsoft Office Setup Assistant, click Enter your Product Key.
    Enter your product key and complete the installation instructions.
    Option 2: If you have not previously installed the trial version, you can download Office for Mac from the Office for Mac website. To download, install, and activate the software you must have a valid Office 2011 product key.
    Locate your 25-character product key found in your product package or confirmation email.
    Go to www.officeformac.com/download
    Click Get Started to start the download process.
    When prompted, enter your 25-character product key and select your product language.
    When prompted, sign in with your Windows Live ID or sign up and create a new Windows Live ID account.
    After you enter your Windows Live ID, you will see a link to download the software. (You will also receive a confirmation email with a link to your My Account page if you prefer to wait and download your software at a later time.)
    Click Download Now to start the download.
    Save the file to your desktop. Do not change the file name.
    When the download is complete, double-click the .dmg file icon on your desktop. This opens the Installer application in Mac OS X.
    Follow the instructions in the installer screens to complete your installation.

  • Microsoft Office Mac 2008

    I installed office mac 2008 recently...I have looked on line and deleted the files mentioned. However, I still get the Microsoft Office Setup Assistance window when I try to open word, excel...etc. Brand new office software....thanks.

    Since Office is not an Apple product, you'll want to use a forum dedicated to Microsoft's Mac products such as the ones at: http://www.officeformac.com/productforums/ rather than an Apple forum.

  • Microsoft Office Licensing approach

    Hello again...this forum has proven invaluable for getting our server up and running for our small school! thanks again!
    I know much if not all of the answers to these questions can be found by reading the server docs and other material but something about "talking" with someone makes the process so much easier to understand (hence the reason for forums!)
    1) We have ten machines in our lab which have Microsoft Office installed through individual licenses.
    2) I have the ten machines connected to the server...the office apps are placed in the student docks through WGM...when a student logs on and first launches any of the office apps (Word, PowerPoint or Excel), the "Microsoft Office Setup Assistant" dialog box pops up asking whether we want to set up an Office Identity. We can simply click continue through the various screens and finally get to the update screen where we set to "manual" and then quit.
    3) After that process, when that student goes to log on, there is no setup assistant anymore.
    4) Is this a process we need to go through for every student when they launch Office for the first time under their profile?
    5) I'm certain there is a better method of accomplishing this but this is where we are for now...
    6) I'll continue to have students go through the setup assistant in the meantime until I figure out the correct procedures
    7) Thanks!

    Hi
    http://discussions.apple.com/thread.jspa?messageID=10363197&#10363197
    Tony

  • Microsoft Office 2011 Installed on Macbook, But Won't Open

    Hi all. I'm running Mac OS X (10.7.5) on a white Macbook. I had a problem with my old Word software (it would crash if I tried to use bullet points or open a saved doc), so I completely uninstalled Microsoft Office including all the Microsoft files in the Preferences folder. I restarted and then installed Microsoft Office 11 for Mac + Service Pack 1 via a trusted download offered by my college. It installed successfully apparently, but when I try to open the applications, they do not open. Even Microsoft Office Setup Assistant tried to open itself immediately after installation but just bounced in my Dock and then disappeared.
    Has this happened to any of you? I'm not super well-versed with the "behind the scenes" details of my machine, so I really appreciate any help you can provide. And if you need more info about my system, please let me know! Thank you so much!!

    a simple reboot took care of the problem. good grief!
    thanks for the help, kglad.

  • Installing Microsoft Office:mac 2004 Student and Teacher Edition

    I am trying to install Microsoft Office:mac 2004 student and teacher edition.
    I don't know how to achieve this.
    I have tried the Office Setup Assistant but it says "You can't open the application "Office Setup Assistant" because PowerPC applications are no longer supported.
    So, I assume I have to do the "Drag the Microsoft Office 2004 folder to your hard disk to install all Office components" option.
    Being very new to iMac, my question is, "Where exactly do I drag it to?  Which icon along the bottom or should it go somewhere else?
    Any help would be great
    Thanks

    It will not work with Mountain Lion. You need Office 2011 for OS X.
    Office 2004 and Other Applications Don't Work in Lion/Mountain Lion
    If you have Office 2004 which is a PPC-only suite, it will not work in Lion/Mountain Lion. You need to upgrade to Office 2011 - Mactopia - or you can try the freeware suite, Libre Office, that is functionally similar to Office 2007 for Windows except it works on Lion/Mountain Lion.
    You may want to consider as well:
    These two suites are similar to Libre Office but not as current or as well-supported:
    NeoOffice
    Open Office
    And, then there is Apple's iWork suite:
    Pages - word processing and layout
    Keynote - presentation
    Numbers - spreadsheet
    Each can open and save Office compatible files. They may be purchased separately via the Mac App Store for $19.99 each.
    As for other software, any PPC-based software will not run in Lion or Mountain Lion because Rosetta is no longer part of OS X. You will need to upgrade to Intel versions of the software.
    (Access to the Mac App Store requires Snow Leopard 10.6.6 or higher and an Apple ID.)

  • Microsoft Office 2008 Invalid Product Key (PID)

    Hey all, i have just updated my Office for Mac Software which said that the update was "critical".
    After re-starting my Mac and clicking in MS Word the message reads: "Office for Mac has determined that your product key is invalid". My product key is Genuine as i am one of three registered users after purchasing the Student and Teacher version. I cannot open any Office files and am furious to be honest that this can happen!
    I have followed the following help on Mactopia but still cannot find these lines for putting into Trash: Can you please help me on this issue?
    If your copy of Office 2008 was installed with an invalid product key, or if you mistakenly used the same product key to install Office 2008 on more than one computer, you must remove the invalid product key and enter a valid product key to use Office 2008.
    In the Finder, select *_/Applications/Microsoft Office 2008/Office/OfficePID.plist_*, and then on the File menu, click Move to Trash.
    Select *_/Users/username/Library/Preferences/Microsoft/Office 2008/Microsoft Office 2008 settings.plist*_, and then on the File menu, click Move to Trash.
    On the Apple menu, click Restart.
    After your computer restarts, open any Office 2008 application.
    The Office Setup Assistant opens.
    Accept the software license agreement, and then enter your valid product key.
    The product key is located on the back of the Office 2008 for Mac DVD sleeve or on the back of the Install Guide.
    Thank you in advance for your help and time!!!!!
    Dave
    Message was edited by: buddawave
    Message was edited by: buddawave

    This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office. Please post Office related questions on Microsoft's own forums for their Mac products.
    http://www.officeformac.com/productforums

  • How to register Microsoft Office on Satellite A300D?

    I bought my Toshiba laptop A300D in April last. The Vista Premium was already installed. When the pop-up from Microsoft asks me to register the Office facility, or lose it after 19 more uses, I try and enter the Vista 25 digit number that is printed on the Vista Premium sticker on the back of my laptop, and I get an 'incorrect number' message.
    I never have had a CD Rom for office to take the number off that case.
    What should I do, please?
    Jimbo_1

    For you to activate the MS Office Trial Version pre-installed on your computer, look for the Microsoft Office Activation Assistant icon on the Desktop and then open it. If it's not present there, search it on the Start Search. After opening the MS Office Activation Assistant, there is a button there that will say like request for a trial key online.
    It will generate the trial version product key and that is the 25 product key that you need to use. After expiration, you need to purchase the full version for you to use it again.
    Hope this helps.

  • Installation of Microsoft Office 2010

    AnInternal Error occurred: Error 2203 (C:\Windows\Installer\c1c055.ipi-2147287035) how do I fix it?

    Hi,
    The error occurs when Microsoft Office Setup cannot access the default temporary folder in Windows (%temp%). A third-party program may restrict access to this folder, or there may not be sufficient permissions assigned to it.
    To resolve this issue, we recommend that you perform a "Selective Startup" (also known as "clean restart") before you install the Microsoft Office program.
    For more information to resolve this issue, please refer to the kb below:
    http://support.microsoft.com/kb/2000547/en-us
    If I misunderstood anything, please feel free to post back.
    Regards,
    Melon Chen
    TechNet Community Support

  • How do I get rid of the Microsoft Setup Assistant loop? I migrated my software/documents from another laptop so don't have the disk to reinstall. Please help! Can't open any Microsoft Office software, like Word, and stuck in a loop?

    I migrated my software/documents from another laptop so don't have the disk to reinstall. Please help! Can't open any Microsoft Office software, like Word (for 2008), and stuck in a loop?
    Whenever I select Word Microsoft Setup Assistant appears, asks for feedback, then after selecting okay (both on saying yes or no to feedback) goes on to a registration page. When I click on this it says I've already registered so I just click okay, and then move on to a update page. After this, if I click on Word, the process repeats itself.
    As I said, I don't have the disk to reinstall, and can't find the Office Settings to delete as many pages have suggested I should try. Safe Boot restarting also hasn't worked... Really stuck and need Word very soon for work.
    If you can help, that would be great, and feel free to ask any questions about the situation as I'm not an expert here.
    Cheers,
    Jack

    First, export your contact from iCloud.com and save them on your computer in a safe spot some where (like you desktop).  Use this to help you do this: http://support.apple.com/kb/PH3606
    Next, on both of your devices, go to Settings > iCloud and turn on contacts and select Merge. Then turn off contacts and select 'Delete form my [device]' when prompted.
    Now go back to iCloud.com and select a contact (yes they will all be messed up again) and select Command+A on a Mac or Control+A on a PC to select all of the contacts.  Tap the delete key on your keyboard (or right click /control click a contact and select delete).
    You iPhone, iPad and iCloud.com should not be empty for contacts.
    Go back to Settings > iCloud on both devices and turn on contacts again (you should not see merge this time).
    Next, go back to iCloud.com and import your contacts (those exported .vcards).  You can either drag and drop them into the empty contacts list in your web browser, or you can use the gear icon to import.
    You cleaned up contacts should import correctly into iCloud.com and sync to both of your devices.
    Good luck.

  • I am trying to setup Microsoft office mail and need assistance  - I am receiving the error, unable to find server and DNS setting in the Network

    I am trying to setup Microsoft office mail and need assistance  - I am receiving the error, unable to find server and DNS setting in the Network

    Which version of OSX and what email provider are you using.

  • Office 2008 Setup Assistant Loop for one user, but not for another

    I just upgraded my MacBook Pro to a MacBook Air and migrated everything across using Migration Assistant via WiFi.
    Seems to have gone fine but found that my wife can't get any Office 2008 apps to start up. Word, Excel, etc start up in my account without a hitch but when we try to start any Office app in wife's account the Setup Assistant pops up, asks if we'd like to participate in feedback, then asks to choose to register or learn more. No matter what we choose the Microsoft Updater pops up and prompts to check for updates after this the app closes. We are forever in this loop of trying to open an Office app, checking for updates and then the app closing down. And the app closes even if I quit Setup Assistant and/or Microsoft Updater.
    I've tried dumping various plists but not luck.
    Any help in resolving this would be much appreciated.

    Another copy of this question turned up a couple of weeks later and has been answered. Basically, you have to reinstall Office 2008 from the original media.
    https://discussions.apple.com/thread/3645235?start=0&tstart=0

  • Microsoft office 2013 encountered an error during setup in Window 8.1

    Initially, I got microsoft office 2013 64bit standard version installed in window 8.1. However, it suddenly got errors when opening office, and closed the program automatically. Therefore, I uninstalled it, and tried to re-install office.
    However, I got the error "microsoft office 2013 encountered an error during setup" everytime when I try to install it.
    I tried 32-bit and 64 bit version, and tried to install in clean boot, deleted registry, and modified the folder name "Microsoft Help", but none of them works. 

    Make sure you completely uninstall previous versions of Office. There may be remnants left behind, even after you uninstall Office using the normal procedure. I recommend using the “Fix It” utility to uninstall Office 2013 completely. Please refer to this
    article: http://support.microsoft.com/kb/2739501/en-us you might also follow the manual steps provided on the same page.
    If you still having problems, re-registering the Windows Installer and checking permissions on the %TEMP% folder and the C:\Windows\Installer folder to make sure you have full-control. To re-register the Windows Installer run the following commands:
    msiexec /unregister
    msiexec /register

  • Does Time Machine/Migration Assistant successfully transfer software licenses for Microsoft Office and Adobe?

    I have a MacBook that I purchased in late 2007.  It's been very good to me over the years.  However, I'm been having various minor issues, and tonight I noticed that the screen goes to black at about 45° as I'm closing my laptop.  In other situations I'd try to fix this myself, but right now I'm a Peace Corps Volunteer in rural South America and have limited access to the right tools, much less replacement parts.  So instead I'm taking it as a sign that my trustworthy companion is about to give up the ghost and I should get a new computer now, instead of completely running this one into the ground and potentially losing important documents, photos, &c.
    My question is simple:  Does Time Machine and/or Migration Assistant successfully transfer licenses for Microsoft Office 2011 and for Adobe software?
    My software installation disks are in a box in a basement in the United States.  And since I'm not quite sure which box it is (last summer I did not see the need to label my own boxes), I'm not going to ask some unsuspecting friend or family member to dig through all my posessions to find an alphanumeric code or two, especially if I can just transfer/migrate the license without it.
    Many thanks.

    Try the combo update on the old machine.
    10.6.8 Combo Updater
    If the 2 computers have the correct cable connections, try the Target Disk Mode.
    Target Disc Mode

  • Setup Microsoft Office 2013 KMS Host on Windows Server 2008 R2

    Hi all,
    hope someone can help, banging my head against a brick wall here.
    Followed this excellent article here -
    http://blogs.technet.com/b/odsupport/archive/2013/01/03/how-to-setup-microsoft-office-2013-kms-host-on-windows-server-2008-r2.aspx#pi47623=1
    Dont need to install 275817 as its already applied to the server that has the KMS install on it.
    When i get to step 3 and double click the exe from the MSDL site i get the cscript window but nothing happens, the window stays blank and then closes, i never get the prompt to enter the licence key for Office 2013 KMS key.
    Its a Windows server 2008 R2 install, fully patched and rebooted.
    Checked the logs and can find nothing, has anyone seen this or know a fix?
    Thanks in advance.

    Hi,
    Thanks for your post.
    Please refer to this MS article and try again.
    Prepare and set up the Office 2013 KMS host
    https://technet.microsoft.com/en-us/library/dn385356.aspx#BMK_PreparetheKMSHost
    Regards.
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Maybe you are looking for

  • Ipod shuffle not showing up in itunes windows 8

    New computer with Windows 8.  Downlaoded the latest version of Itunes and plugged Ipod shuffle tnto USB port.  Ipod is not showing up in Itunes as it did on the previous computer running Vista.

  • Windows 7 crashes when scanning with security essentials in bootcamp

    Hi Hope someone can help. I believe all my software is up to date. When I run a complete scan using W7 security essentials in boot camp I get a Blue Screen. Any suggestions? Thanks Barry

  • Need some advice on startup scripts

    This is for a MythTV box.  Grub's menu.lst is setup to give the option to boot into runlevel 5 (starts X-Windows and mythfrontend) or runlevel 3 (terminal). When started in runlevel 5 the ivtv-fb module should load to put the X-Windows output to the

  • How to build data model in Endeca Server?

    After completed the Quick Start Guide, I'm still confused about Endeca components. From the view of BI, there should be a data model built in Endeca Server, and a tool to develop and administrate the data model. Which component acts as this role, Clo

  • Ipod touch does not appear in itunes 11 after upgrade

    I upgraded my mac book pro to Mt. Lion and could still sync to my ipod.  Then I upgraded my iphoto and itunes to the latest version.  Now my ipod does not appear in itunes.  I think I need to upgrade my ipod from 4.2.1 to io5, but cannot do that with