Bought Gamer's Club Unlocked but it doesn't seem to be activated

Hello! I would like to ask for a rep for help, back on Dec 21th, I bought a Gamer's Club Unlocked subscription but it seems it was only brought and not registered into my MyBestBuy account. Noticed this as I reserved a game yesterday and didn't notice anything different on my receipt.
Sadly, the receipt on which I bough my GCU account is missing but maybe something can be done by giving more information to a moderator like both number accounts and the date and place of purchase. Thank you.

Hello SsbCandidates,
I see that enuf has provided information in regards to the Gamers Club Unlocked membership and the "Gifting" option. Unfortunately, if you've purchased the "Gifting" version of the program, then you're going to have to go back to the store to have the item exchanged for the correct item.
I'll be happy to locate your receipt to provide to the store location. I'm sending you a private message. Make sure you’re logged in, and click on the envelope icon on the upper right-hand corner of the page to check your forum inbox.
Thank you for reaching out to us and I look forward to hearing from you.
Blake|Social Media Specialist | Best Buy® Corporate
Private Message

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Long and bitter post alert, apologies in advance for the wall of text.
Somehow, I ended up two my Best Buy accounts - one of them ElitePlus, one normal with a Gamer's Club Unlocked subscription (apparently I shop at Best Buy alot, but given my recent experiences, I am starting to rethink that decision).
I called the Best Buy call center who started the process to combine them and they informed me that it would take up to 7 business days. During the account migration process, I was told I would not be able to use my Gamer's Club Unlocked benefits during the migration period. Annoying, but understandable.
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Apparently, I can go in store to the customer service desk, have them call the call center to verify my Unlocked status, and they can manually give me a discount - but honestly, that is a near stupid amount of hassle considering I purchase most games online. Makes me want to continue purchasing games from Amazon, where they can be delivered at the click of the button and customer service reps have actual authority such that it doesn't take 2+ weeks for the mysterious "back office" to fix a simple account error.
TLDR: Got Gamer's Club Unlocked, excited to spend more money at Best Buy, but due to account issues with My Best Buy I've essentially been unable to use my benefits for 2 weeks, and still have another week (or more) to wait. I'm not holding my breath.

Hello jeffosaurus_rex,
Thank you for being a My Best Buy Elite Plus member. We greatly appreciate your loyalty. Thank you too for enrolling in Gamers Club Unlocked. I am sorry for the confusion that has subsequently taken place, but I'll be happy to help you get that resolved.
I have reviewed your account and I am happy to see our back office team was able to get us to the one yard line in terms of getting your second account cancelled and the previous purchases associated with your valid membership. I was able to take your account into the end zone and have applied the Unlocked benefits to your Elite Plus account. You should see this reflected within 24 hours when you log in at BestBuy.com. Benefits may also take 24 hours to be reflected when making purchases online or in-store.
Thank you for writing in (and putting up with a football analogy!) and thank you for being a Gamers Club Unlocked member. Please visit us again with any future questions.
All the best,
Mike|Social Media Specialist | Best Buy® Corporate
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Gamer's Club Unlocked Status not showing up online

Good afternoon,
A few weeks ago, I ordered the Gamer's Club Unlocked card online for $30 and had it shipped to me. I then took it into a Best Buy to get it activated to my Best Buy account. Two hours later (and after the staff had spoken to managers and the online support), they still could not figure out how to activate the Gamer's Club Unlocked card and scanned in another one to try to activate that one on my account. The staff member then said it would take a few hours to register, and just gave me the 20% off of the games I was purchasing that day.
However, I logged on today to see if my Gamer's Club discount was active on my account, and it does not appear to be. Some help with this issue would be greatly appreciated.

Hello houstonkimrey-
I’d like to say welcome to the My Best Buy Gamers Club Unlocked group of elite gamers, but it sounds like you’ve run into some troubles at the store level getting your membership activated properly.
Regrettably, I can only direct you back to the store for assistance with getting the membership properly activated. If the store follows the directions on the back of the card, it should be a simple process and should the store need assistance, they have a support line they can contact to help bridge the gap in their knowledge. You may even want to show them this post to help them out, should they need it, though they should be aware of this support line.
I can confirm that your Gamers Club Unlocked has not been properly activated on your account, so I would recommend returning as soon as you can to the store. I apologize for any inconvenience that this may cause you.
Please let us know how things go!
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message

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Bought Gamer's Club Unlocked but it doesn't seem to be activated

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