Bought OSX Lion on Family pack have purchased new hard drive where can I get OSX lion now

Had a family Pack under Aplle where we shared all updates on OS X one computer has installed new hard drive but no copy available now for OSX lion How do we solve this problem?

Not sure what you purchased as a "family pack", but Lion does not have that option available. However, if you purchase it from the app store, then the license authorizes you to download it as often as needed on any computer YOU own and control. Since it is tied to your Apple ID (the ID used to purchase it), no one else can download it. Even if you gave other family members your Apple ID to use, it would be violating the licensing requirements and be considered software piracy.
If you installed a new hard drive on your computer or another computer you own, it should be available. Since this is a new blank hard drive, you may need to reinstall the original system (Snow Leopard?) and then go back to the app store as you need to have SL installed to download Lion. If you made a bootable clone of the old drive, you could simply clone that back.

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