Bought the starter pack iap on the game 'Injustice: God Among Us', but it didn't give me what it said it would so I want a refund but finding it diffcult to request one, as reporting a problem just redirects me to this website. How to submit for a refund?
Bought the starter pack iap on the game 'Injustice: God Among Us', but it didn't give me what it said it would so I want a refund but finding it diffcult to request one, as reporting a problem just redirects me to this website. How to submit for a refund?
Try going to https://expresslane.apple.com ; select 'All Products and Services' in the first column, 'iTunes' in the second column and then 'iTunes Store' in the third column.
Similar Messages
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hello, i bought a unlock iPhone 5 in 2012 december and i come back to my country and i pay money to use my phone in Turkey and few months later my push button didn't work so i take my phone to apple in los angeles and they give me the new one but they didn't give the box. and 1 week ago i come back to my country again and i take a message from my line comany and they told that i must give money again to use my phone in Turkey until 30rt of january if i didnt pay i cannot use it anymore. but this is so stupid cause apple change my phone in guaranty covorage. what sould i do now
You need to pay your mobile network provider for the calls, SMS and data you need to use your phone. This is an ongoing charge, usually paid monthly.
This is nothing to do with Apple. Apple only provided the handset - not the mobile network you use it on. -
I have a mac mini and just purchased a moshi hdmi connector for my LED TV. The problem is, I wanted to be able to take my mouse from one screen to another, not just as a mirror image! Is it possible to do this some how?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
If you have two displays attached, then the function to change from mirrored to extended Desktop will appear in System Prefs/Displays. -
I tried to restart my 2009 iMac today and the start up chime happened, the apple appeared, and the circle started spinning... and then it just kept spinning. It would never folly boot up. Any suggestions?
Could be a hardware failure such as a HD going south. Please carefully read and follow the suggestion Apple provides in Gray screen appears during startup.
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I am told that the start-disc of my Mac Air is full and that I have to delete files. What do I do ?
I am told that the start-disc of my Mac Air is full and that I have to delete files. What do I do ?
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
Do the same in other applications, such as Aperture, that have an internal Trash feature. Then reboot. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown asBackups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Reboot and it should go away.
See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
Install ODS in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The application window will open, eventually showing all files in all folders, sorted by size with the largest at the top. It may take a few minutes for ODS to finish scanning.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with ODS, quit it and also quit Terminal. -
I've just installed Firefox on my laptop and keep getting the message, "Windows cannot find 'c:\Program Files (x86)\Mozilla Firefox\firefox.exe'. Make sure you typed the name correctly, and then try again." I get this message whenever I either try to open it from the Start menu or from the desktop icon. I've never gotten it to work and even uninstalled it and then redownloaded it and still cannot get it to open. Any help would be greatly appreciated!!!!
Are you installing from the official site? http://www.mozilla.com/firefox
If you use Windows Explorer (My Computer) to check that path, is the Mozilla Firefox folder there? That is the normal installation location, but I think it's worth checking.
If the folder isn't there or firefox.exe is not in it, I wonder whether some other software might be interfering. You might want to run some supplemental security scans. These two tools are highly regarded:
Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_free
SUPERAntiSpyware : http://www.superantispyware.com/ -
My granddaughter put the Start Up Disk in the drive inadvertently and now the drive will not eject it or start up using the HD. I have tried all of the suggestions for opening it that appear in the manual. Help? It is her computer, a iMac G3 or G4 with superdrive, the one with the ball shaped base. Thank you.
It's a tray loading drive, there should be a little hole next to it, just large enough for a paper clip. Stick the end of the paper clip in it and the tray should open.
Miriam -
HT204088 D-day front line game charge the 25$ from my i tunes card but it didn't give me the gold
D-day front line game charge the 25$ from my i tunes card but it didn't give me the golds?
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I turned off my computer while installing something and now I only get the start-up screen with the apple logo. How do I fix this?
Reinstall OS X:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.
Reinstalling Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer. -
The starting quote marks at the end of a line in my epub file are separated from the words quoted.
The starting quote marks at the end of a line in my epub file are routinely separated from the word quoted which appears on the next line. The formatting contractor accurance.com who prepared this epub file tells me that this is a feature of Adobe Digital Edition 2.0 and that there is nothing they can do to correct this. Are they correct, or else how can this problem be overcome?
I'm not sure about buying css style sheets.
You don't need one for each book; if you want to have a series of books all with the same general format,
then they should all use the same style sheet on a given device, but maybe different style sheets for different devices.
All the books will then have one consistent look on a given device, and a different consistent look on another device.
ADE only runs on PCs and Macs. There are lots of different ereader software apps out there for running on different devices.
For a dedicated device, you are stuck with the reader the device provides.
For tablets you can download different ereader apps, for example Bluefire (my favourite, ios, Android), Aldiko (android) and DReader and DL Reader (windows RT).
I don't know if the readers/apps are derived from the same root as ADE in any way and likely to show similar bugs.
If it is not DRM, you should certainly try on Calibre, which is the most popular (free) ereader app for computers.
If you care to create a very short non DRM extract (complete with css) and post it somewhere on the web I'll have a quick look.
If you have inclination to get more involved yourself,
there is free software called sigil (https://code.google.com/p/sigil/) that will help you get off the ground and experiment. -
How to do that when you open a new tab to appear like the start page after opening the browser?
How to do that when you open a new tab to appear like the start page after opening the browser?
https://addons.mozilla.org/en-US/firefox/addon/newtaburl/
Never used it myself, so I'm not sure if you can set to about:home or not. You'll have to give it a try. -
I just updated my iphone to IOS 7 and cannot get my imessage to work, it keeps saying "waiting for activation" nothing i have read online has helped me try to fix the problem. why is it doing this and how can i fix it?
Here's a good troubleshooting article about imessage "waiting for activation".
http://support.apple.com/kb/TS4268 -
Hello. When I connect my imac Start, as usual, comes the start signal and then the white screen with the load signal then nothing happens. What could be the problem?
Presuming you get the chime, most of your Mac hardware is working and has passed the first part of the power-on self-test.
If the screen comes on, basic graphics is working.
The dark gray Apple is not present inside the Mac -- it must be loaded from a boot device. If the dark gray Apple appears, at least one of your boot devices has some capabilities. The flower petal/gear moves while Darwin is initializing and loading. If it stops immediately, something is terribly wrong.
When the screen turns blue, Mac OS X has loaded and your graphics card transitions to Interrupt-driven operation. LoginWindow task draws the login screen, and Mac OS X is ready for login.
What could be the problem depends on where in the process it stops, and whether the power light is blinking. -
Org Management - How can I change the start date of all the org units
How can I change the start date of all the org unit objects and its relationships at one shot ? I have created some 100 Org units with the wrong start date. Please suggest.
Thanks in advance..
Cheers
VijayHello Archana,
Thanks a lot... This has solved my issue...
Cheers
Vijay -
My sisters iPod four keeps on flashing betweeen the start up logo and the homescreen.weve tried charging it, restarting it and even connecting it to the computer but it's still doing it..... What can we do?
if it is taking screenshots, the home button might be defective from the hardware side. Restoring "as new ipod" without using the latest backup could solve the problem if it would be software related.
If it's a hardware problem, you should contact Apple and get it serviced, or visit an Apple Store if you have one next to you.
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