BPC 7.5NW - Client SP6 - Unable to log in to clients on older versions

REPOSTED UNDER BPC 7.5NW FORUM
Edited by: Sunil Narahari on Mar 7, 2011 2:04 PM

I'm having a similar problem with 10.5.2 Leopard server and client -- no Tiger involved.
I have the green light on the login screen and am able to log in as an OD administrator, but regular OD users are rejected with a login window shake. I never specified any home directories because they were auto-generated on machines locally when I logged in with the OD administrator.
Apple phone support were able to duplicate my problem and had me do an Enterprise Data Capture. Apple engineers were also able to duplicate my problem. Here is some of what phone support emailed me:
+I got a reply from engineering. They said they were able to duplicate the issue with a 10.5 up to a 10.5.2 client with no home directory specified. The only current workaround is to set up an automount location for home directories and specify a home location place for the users. The clients do not have to be bound to the server, they just need to have a home folder directory specified.+
+Engineering is aware of the issue and are working on it. For now this is the only workaround we have.+
I haven't had a chance to try this Apple workaround, but maybe it will help you.

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Strangly enough after the 3rd time deleting prefs it started working........
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Client Unable to Log In

I work at a school and am trying to test out Leopard on clients before upgrading the school's computers this summer. However, clients are unable to log into their OD Accounts on the Leopard machines. My server is currently running Tiger, but hopefully THAT isn't the problem.
Some more info:
- I do not get a simple shake; it reports "could not log into user account X at this time because an error occurred" when I attempt to log in.
- In Directory Services on the client, everything appears to be hunky-dory and I get a green light, same on the login screen.
- DNS appears to be functioning correctly, I have run hostname, changeip, nslookup, etc and everything appears to be fine, my server ip and hostname resolve to each other correctly.
- I am able to "Connect to Server" and access accounts via AFP without any problems.
- I am not using Kerberos for authentication.
- All other clients(Panther, Tiger) are able to log in properly.
Any thoughts? Or other info that might be useful?
Thanks!

I'm having a similar problem with 10.5.2 Leopard server and client -- no Tiger involved.
I have the green light on the login screen and am able to log in as an OD administrator, but regular OD users are rejected with a login window shake. I never specified any home directories because they were auto-generated on machines locally when I logged in with the OD administrator.
Apple phone support were able to duplicate my problem and had me do an Enterprise Data Capture. Apple engineers were also able to duplicate my problem. Here is some of what phone support emailed me:
+I got a reply from engineering. They said they were able to duplicate the issue with a 10.5 up to a 10.5.2 client with no home directory specified. The only current workaround is to set up an automount location for home directories and specify a home location place for the users. The clients do not have to be bound to the server, they just need to have a home folder directory specified.+
+Engineering is aware of the issue and are working on it. For now this is the only workaround we have.+
I haven't had a chance to try this Apple workaround, but maybe it will help you.

Unable to log in

My enviroment is ERP6.0/Oracle 10.2.0.2/Solaris 10
I just done a system copy which concluded without errors
however I'm unable to log into one client. The message name or password is incorrect (repeat logon) results. I can succesfull loginto other clients.
Kindly assist
Andale

Message is Clear
name or password is incorrect (repeat logon)
You can activate emergency User SAP* .
Regards,

Unable to log in user at this time / opening up all ports

I've got a lion 10.7.3 server and several Lion client boxes all attached via ethernet to an airport extreme.
I've got a bona fide certificate that seems to have installed correctly, and the client is talking to the open directory server
Without fail, I get a message "unable to log in the user at this time" on each of the clients...
UNLESS I open up all ports on my airport extreme to the server.
I've tried opening individual ports for AFP, profile manager (1640, 2195), open ldap (389, 636) and even kerberos (88). Even with all of these open, it still doesn't work. I have to open up everything to get the error to go away - then the users can log in just fine.
Note, I'm logging in from the local network to a server on the local network, so this just seems bizarre.
I don't have the logs on this computer, but I recall that the error was occurring when it tried to mount the home directory, after authentication. It was an error 64 from homedirmounter (if memory serves).
Any thoughts on what port I'm missing that might be causing the error?

3659 is the SASL port used by the password server, so that makes a certain amount of sense.
However, I still maintain that if your network is configured in the way I'd expect, the base station shouldn't be relevant. The clients should be connecting on a LAN-to-LAN basis so the firewall/filter in the base station shoudn't be in play.
Given what you say, I suspect you've misconfigured your network - probably at the DNS level and you're not running private DNS for your LAN, which would force the clients to connect through the public address. The risks and downside of this approach are numerous - not least of which is the fact that you ARE exposing your server to the general public (including all the less-than-honourable people out there). On that basis there is a risk and i'd look to close that soonest.
You should have a private DNS server running on your LAN that knows the private network addresses of your servers and clients. In this way any client should be able to connect directly to the server's LAN address, bypassing the public interface on your base station. I suspect that if you perform a DNS lookup on your server's hostname you get back its public address, right?

"Unable to log in to the user account"

I'm having a problem I'm hoping one of you may have come up against and
solved. We have two Mac OSX.4 servers - one a login server, the other
contains the student Homes folders. Now when a student who has an account
from last year logs in, a message says "You are unable to log in to the user
account "username" at this time. Logging in to the account failed because an
error occurred. The home folder for the user account is located on an AFP or
SMB server. Contact your system administrator for help."
It seems there is a problem with the hand off from the login server to the
data server. I can connect to the data server through Connect to Server
while logged on as admin, so the server is accessible on line. I double-checked the Sharing info of the shared points and they are set correctly. Also, when I run Server Monitor, the stats summary for both servers says "waiting for response."
Any ideas? Thanks!

Mike
Server Monitor is an application that monitors XServe hardware providing feedback for the administrator. It has nothing to do with the Server Operating System. If your trying to use it on anything other than an XServe all you'll see is "Waiting for Response" all day long.
If your hardware is an XServe then you need to use either localhost or the server's loopback address (127.0.0.1) in the name field followed by the default admin's account's password.
+"The home folder for the user account is located on an AFP or+
+SMB server. Contact your system administrator for help"+
This error is usually down to (but not always) a DNS/DHCP issue or some other obscure network related issue affecting DNS. What does the logs say server and client side when the log-in fails?
Its possible the affected user no longer exists as a principal? Does the same thing happen to this user regardless of which client computer is used? You could search the schema using dscl from a client to see if the affected user is listed in the LDAP database? Alternatively you could issue:
sudo kadmin.local -q list_principals
On the server itself. If the affected user is not listed but exists in WGM then review the password type. It's possible its been set to Crypt? You could delete the user and re-create the account again and re-locating the home folder and trying again. It's also possible the student's home folder has developed a problem? Does the 'jiggle' and error occur immediately or after a slight delay? Do you have a strict Password Policy in place? Sometimes problems can develop with the Password Policy (it does get logged) that affects single accounts only.
You could try and create a completely new account and home for the affected user. Transfer the data from the old home propagate default permissions and go for a log-in again. Does it work now?
I'm assuming the two servers in question are in a Master/Replica relationship?
Tony

You are unable to log in to the user account at this time

I am facing this problem for some time now. Can anyone give some hints?
By the way. Excuse me for my English. I am not a native speaker.
I have a MacMini with Snow Leopard Server (10.6.7 since yesterday) wired to two iMacs (10.6.7), two PC's running Windows and a Time Capsule/Airport (7.5.2) which is wirelessly connected to a MacBook Air (10.6.7), iPad and iPhone.
The PC's use file sharing (SMB) which works fine.
The Server has some network accounts. Home dir is on the server.
At one iMac, I can log in to a network account. E-mail, iCal on Server, sync with iPad and iPhone. Works fine.
At the second iMac, I can NOT log in to any network account. Window shakes, saying "You are unable to log in to the user account at this time" and "Logging in to the account failed because an error occurred". In Terminal window, I can reach /Network/Servers/do.main.name/Users. Using the Finder, I can access all my files. If I shut down the first iMac, I can log in.
At my MacBook, I can not log in to my network account. In Terminal window, I can Not reach /Network/Servers/do.main.name/Users. I get "Users: Host is down". But using Finder, I have access to all my files. Shutting down both iMacs doesn't help. Airport settings see to be correct.
Where do I have to look. On the Server side? Using Server Admin and Workgroup Manager (from any client) I can not see anything strange. In WGM, multiple login for the network accounts is enabled. I even have Guest Access enabled for AFP (both in the sharepoint and in AFP settings).
Anyone?
Gr. Barend

Solved.
see: http://discussions.apple.com/thread.jspa?messageID=13288063&#13288063
Gr. Barend

Crystal Reports Server 2008 trial install - unable to log into CMC

Hi,
I have been looking for a way to host my existing Crystal XI reports on our in house web application rather than using a thick client application with cview. I was told that the options were Crystal Reports Server 2008 or Visual Studio 2008. I have downloaded trials of both and am currently testing.
After installing Crystal Reports Server 2008, including MySQL DB and Tomcat web server, i am unable to log into any of the applications with the error that:
Error: Server SCOTTPC:6400 not found or server may be down (FWM 01003) null
After seeing this i checked the services on my test machine and found that the Server Intelligence Agent was not started. So i tried starting it and recieved the generic windows message:
Service on local computer started and them stopped. Some services stop automatically if they have no work to do ... etc
After multiple reboots and reinstalls i am still unable to use any aspect of the application as i am unable to log into the CMC as the server is down. Now i am new to Crystal reports and web servers so have a very limited knowledge of whats going on here - i am primarily a DBA. From what i can tell MySQL does not even appear to be installed but i cannot be sure.
Any suggestions?

ok... after research it seems a DSN has not been created.
Also when trying to start the server intelligence service i see the following in the application event viewer:
[Node Name: SCOTTPC]
[User Name: SYSTEM]
Server Intelligence Agent has failed to initialize because the bootstrap file C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\_boe_SCOTTPC.bootstrap is missing information about the CMS cluster. Please restore your bootstrap file from your backup.
i have recreated the bootstrap file but still get the same error.
i have SQL Server 2005 installed on this rig as well - could this be causing the issue? Would it be better for me to integrate this to SQL Server rather than using the MySQL DB that comes with Crystal server 2008?

ZCM 11 : Unable to log onto the WIRC

Hi,
We recently switched from Zenworks 6.5 to Zenworks 11, i just installed the reporting server a couple days ago everything works fine from the ZCC, i can connect to the infoview without any problem but when it comes to login to the Web intelligent rich client, i am just unable to log on it, every possible combination that i use gives me credentials error which are good because i am logged in the ZCC with the same account/password. As there are very little documentation about this in the novell documentation, you guys are my last hope to make this work.
So we're using an LDAP user source so at the authentication i chose the LDAP. As for system this is where i am really not sure about what to enter there, i tried a couple of things like our server name, zone name, zenworks but all of them did not work. If anyone could point me in the right direction i would be thankful
Thank you,
Pier-Olivier Plante

poplante,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
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Some accounts on iMac unable to log into Gmail (OS X 10.6.4, Safari 5.0)

I have 5 accounts configured on my Intel iMac.
After upgrading to Snow Leopard (OS X 10.6.4), some of the accounts are unable to log into Gmail directly from a browser (not using the Mac mail client). It seems to time out. These accounts were not previously using the Mac mail client.
The accounts that previously used the Mac mail client can still successfully retrieve their Gmail via the Mac mail client, and they can still log directly into Gmail from a browser also.
Operating system: OS X 10.6.4 (Snow Leopard)
Program and version you use to access Gmail: Safari 5.0
Your antivirus software (e.g. Norton 2007): None
Any extensions, toolbars or plug-ins: None

Hi,
Your antivirus software (e.g. Norton 2007): None
I hope that means you do not have Norton a/v software installed.
For Gmail. From the Safari Menu Bar click Safari/Preferences then select the Security tab. Click: Show Cookies. Delete all Gmail related cookies. Relaunch Safari.
If you still can't login to Gmail, open Keychain Access (Applications/Utilities). Select Passwords on the left. Delete the Gmail keychain.
Relaunch Safari. Login to Gmail as you normally do with your user name and password. When prompted, click Yes.
Carolyn

Using a variable in an allocation routine in SAP BPC 7.5NW

Below is a very simple BPC allocation routine I wrote. The data originally sits on a dummy profit center and needs to be allocated to all itu2019s relevant profit centers. These relevant profit centers can be derived from the profit center hierarchy (BPC_ + ID of entity).
When I hardcode the Profitcenter and the entity, the routine works (as below). But what I really want is that it works variable as in the line that I commented out. Any idea whether this could work (BPC 7.5NW) ? If not, I am afraid I need to go to ABAP, which is really a pitty
//ALLOCATION PROCEDURE CONVERSION RATE
//=====================================
*RUNALLOCATION
*FACTOR=1
*DIM SEBACCOUNT WHAT=CONV_RATE; WHERE=<<<; USING=<<< ; TOTAL=<<<
//*DIM PROFCENT WHAT=DUMPC; WHERE=BAS(BPC_"%ENTITY_SET%");USING=<<<; TOTAL=<<<
*DIM PROFCENT WHAT=DUMPC; WHERE=BAS(BPC_OKB);USING=<<<; TOTAL=<<<
*DIM ENTITY WHAT=OKB; WHERE=<<<; USING=<<< ; TOTAL=<<<
*ENDALLOCATION
Thanks
Nico

Gersh,
It works now. I have implemented the below code (ENTITY needed to contain the variable as well). The relationship profitcenter and entity is very important as it derives the relevant profitcenters from the profit center hierarchy (e.g. all profitcenters under the legalentity node).
//ALLOCATION PROCEDURE CONVERSION RATE
//=====================================
*FOR %ENT% = %ENTITY_SET%
*RUNALLOCATION
*FACTOR=1
*DIM SEBACCOUNT WHAT=CONV_RATE; WHERE=<<<; USING=<<< ; TOTAL=<<<
*DIM PROFCENT WHAT=DUMPC; WHERE=BAS(BPC_%ENT%);USING=<<<; TOTAL=<<<
*DIM CATEGORY WHAT=FCSTCUR; WHERE=<<<; USING=<<< ; TOTAL=<<<
*DIM ENTITY WHAT=%ENT%; WHERE=<<<; USING=<<<; TOTAL=<<<
*ENDALLOCATION
*NEXT
Thanks
Nico

Can anyone help me with Magicjack? after I purchased US number I am unable to log in on my Iphone, I keep getting an error "YOUR DEVICE IS NOT ON THIS ACCOUNT" I contacted MJ support but they are very much useless and dont know how to fix it!

can anyone help me with Magicjack? after I purchased US number I am unable to log in on my Iphone, I keep getting an error "YOUR DEVICE IS NOT ON THIS ACCOUNT" I contacted MJ support but they are very much useless and dont know how to fix it!

There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it.

Unable to log in to the user account [username] at this time

My Powerbook G4 is running Mac OS X 10.4.11
Processor: 1.5 GHz PowerPC G4
Memory: 768 MB DDR SDRAM
Startup Disk Macintosh HD
Serial # 4H511OAJRJ5
Capacity 74.4 GB
Available: 2.3 GB
My problems began when I had a warning message that read something like, “your startup disk is getting full. Delete some files”
Around the same time my battery was showing signs of being spent (wouldn’t take a full charge) and would shutdown my powerbook in the middle of operation. I replaced the battery within 12 hours, rebooted, and everything seemed normal; I could log in and access all programs, files, photos, music, etc. The error message reappeared to deletes some files. I ran TechTool Deluxes and it suggested repairing my Volume Directory. There were a few suggestions in green and one in red. I accepted the ones in green and made the changes. It reopened TechTool and ran again, this time everything showed up as a “red” (drastic) directory change. I did not accept. I shut down. I rebooted, and that is when my heart sank.
My account log in screen appeared (I have my master account and a “test” account available) and I entered my log in password. After several moments, the message “You are unable to log in to the user account [username] at this time.” I can log in to my “test” account but I have not been able to access any of my files from that account. Also, my Test account appears to be running Panther instead of Tiger; could that be? Anyway, I read some similar problem posts here and was hopeful that DiskWarrior could help restore me. I purchased and ran it successfully (at least DiskWarrior said it was a success) but I still have the same results.
I tried to access both my caches folder and my Desktop folder from my “test” account, but these are the error messages I received:
The folder “Caches” could not be opened because you do not have sufficient access privileges.
The folder “Desktop” could not be opened because you do not have sufficient access privileges.
I was shocked to see my Available space was only 2.5 GB. I don’t know how that can be right.
I’m open to anything to retrieve my files – Any suggestions?

Around the same time my battery was showing signs of being spent (wouldn’t take a full charge) and would shutdown my powerbook in the middle of operation. I replaced the battery within 12 hours, rebooted, and everything seemed normal; I could log in and access all programs, files, photos, music, etc. The error message reappeared to deletes some files.
You need to delete some file not try to repair the disk volume. but anyway...
I ran TechTool Deluxes and it suggested repairing my Volume Directory. There were a few suggestions in green and one in red. I accepted the ones in green and made the changes. It reopened TechTool and ran again, this time everything showed up as a “red” (drastic) directory change. I did not accept. I shut down. I rebooted, and that is when my heart sank.
You need to develop a full backup plan. Get an external hd and backup to it.
My account log in screen appeared (I have my master account and a “test” account available) and I entered my log in password. After several moments, the message “You are unable to log in to the user account [username] at this time.”
Would you be using filevault? Which would mean you need more space.
I can log in to my “test” account but I have not been able to access any of my files from that account. Also, my Test account appears to be running Panther instead of Tiger; could that be?
Doubtful. What does apple > about this mac say?
Anyway, I read some similar problem posts here and was hopeful that DiskWarrior could help restore me. I purchased and ran it successfully (at least DiskWarrior said it was a success) but I still have the same results.
I tried to access both my caches folder and my Desktop folder from my “test” account, but these are the error messages I received:
The folder “Caches” could not be opened because you do not have sufficient access privileges.
The folder “Desktop” could not be opened because you do not have sufficient access privileges.
Which desktop folder? these are normal messages.
I was shocked to see my Available space was only 2.5 GB. I don’t know how that can be right.
Why?
I’m open to anything to retrieve my files – Any suggestions?
I buy an external disk with both fireware & usb and use carbon copy cloner to duplicate you hd.
run batcmd from an admin account to let you change permissions.
From an administrator account enable root & be careful. This will let you look at any file on the system & delete everything!!!
Get a new admin id.
"BatChmod is a Cocoa utility for manipulating file and folder privileges in Mac OS X. It allows the manipulation of ownership as well as the privileges associated to the Owner, Group or others."
http://www.macchampion.com/arbysoft/Welcome.html
As an aside, I just noticed that the button to "apply to all enclosed items' is greyed out. I started checking other folders and best I can tell, all folders on my startup volume will not allow me to apply any permission changes to all enclosed items. Think this might have something to do with the alias issue?
I noticed that my "apply to all enclosed items' button is greyed out too. I use BatChmod fps instead.
Get the Mac to set up an additional administrative account. You can then change the password on your old account.
Start with your computer power off. Hold down command-s. Power on your computer.
Type in the following:
The first two commands will depend on your release of Mac OS X. Look at what is typed out in the console to determine the exact format.
# Type the follow two instructions to access the startup disk in read/write. Press return after each command.
/sbin/fsck -fy
/sbin/mount -uw /
cd /var/db
pwd
#List all files. The l is a lower case L.
ls -a
#The move command acts as a rename command in this format.
mv -i .applesetupdone .applesetupdone.old
reboot
Once you've done that the computer reboots and it's like the first time you used the machine. Your old accounts are all safe. From there you just change all other account passwords in the account preferences!!
Limnos adds detailed explainations:
http://discussions.apple.com/message.jspa?messageID=8441597#8441597
The above the idea came from a post by JoseAranda at September 9, 2006 3:48 AM
http://www.askdavetaylor.com/howdo_i_reset_my_mac_os_x_admin_rootpassword.html
You will need to scroll down to see this post. Search for applesetupdone
Or see:
http://superpixel.ch/articles/running-setup-assistant-again/
Once you have a new administrative account, you can change the password of your old administrative account
blue apple > System Preferences > Accounts

Unable to "Log and Capture" with Canopus

Hello all -
Recently bought a Canopus ADVC700.
Connected it to my Apple G4, running FCP HD 4.5 and to my Sony DSR20 VTR.
Audio and video can be caputred using the "Capture Now" method, but I'm unable to log shots and then capture.
Tried several work-araounds, using "Easy Setup" and "Capture Settings", but I have zero control on the Sony deck.
What am I doing wrong?
I've contacted Canopus and awaiting a reply...also checked their website to see if I needed a driver (which there appairently isn't one).
Thanks!

I kinda think you've configured this all wrong and Canopus is now part of Thomson/Grass Valley so I'm not at all surprised that the support on this product is a little, umm, lacking.
I would try this to start and then start on other variations if it don't work.
DSR20 - Firewire - ADVC700
DSR20 - RS422 Dsub cable - ADVC700
ADVC700 - Firewire - Apple G4
FCP's capture/control configs should be set to firewire, logically.
DSR20 control menu should be set to rs422
ADVC700 should be set to rs422 control
Thinking through what you have going on this sounds logical to me.
I don't understand why you're using S-video between the DSR20 and the ADVC700. You're undergoing a conversion of DV25 to analog if you use S-Video as well as the bnc composite spigot and then converting back to DV25 in the 700.
Do you need a frame sync or just RS422 control?
Is there any reason you can't use a [Keyspan 28X|http://www.keyspan.com/products/usa28xg> with an [Addenda|http://www.addenda-elect.com/product.htm] Mac to RS422 cable? I used this set up for a long time on my G4 and it worked great with my JVC vtr.

Unable to log in to the user account (name) at this time

I get this error message when I try to log-in in my main admin account. And this is not a lost password issue I know im typing the write password because when I type a wrong one the box shakes when I type the right one it gives me that message.
I tried alot of stuff to gain access to it but I cannot, the only thing that I can do is go in as root user and extract the files that I had in there, but I have no physcial access to the login it self, I started making a different account name for it but I dont want to lose all my prefrenses although I think the only thing that is making it this way is File Vault (its swtiched on for the locked out account)
Any thoughts?

I'm also getting the dreaded "You are unable to log in to the user account __ at this time" but believe this happened when I inadvertently tuned off an external hard drive without ejecting it first. At first, I thought it was a File Vault problem, but my user.sparseimage file is still there and accessible once I changed the permissions to those of another user account.
What I have come to believe, based on other postings I have read on this topic, at least in my case, is that I must have corrupted the logged in user on the netinfo file. The solutions I've seen so far for fixing the netinfo file seem pretty complicated, though I do have a backup of that file.
I have yet to decide whether the netinfo problem is easily fixable or if I would better employ my time moving my iTunes and iPhoto files off that sparse image and into another user account. I'm open to suggestions.
Bill
iBook G-4 Mac OS X (10.4.7) 1.33 GHz, 768 MB memory, 60 GB HD, iPod Shuffle

BPC 7.5NW - Client SP6 - Unable to log in to clients on older versions

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