You are unable to log in to the user account at this time

I am facing this problem for some time now. Can anyone give some hints?
By the way. Excuse me for my English. I am not a native speaker.
I have a MacMini with Snow Leopard Server (10.6.7 since yesterday) wired to two iMacs (10.6.7), two PC's running Windows and a Time Capsule/Airport (7.5.2) which is wirelessly connected to a MacBook Air (10.6.7), iPad and iPhone.
The PC's use file sharing (SMB) which works fine.
The Server has some network accounts. Home dir is on the server.
At one iMac, I can log in to a network account. E-mail, iCal on Server, sync with iPad and iPhone. Works fine.
At the second iMac, I can NOT log in to any network account. Window shakes, saying "You are unable to log in to the user account at this time" and "Logging in to the account failed because an error occurred". In Terminal window, I can reach /Network/Servers/do.main.name/Users. Using the Finder, I can access all my files. If I shut down the first iMac, I can log in.
At my MacBook, I can not log in to my network account. In Terminal window, I can Not reach /Network/Servers/do.main.name/Users. I get "Users: Host is down". But using Finder, I have access to all my files. Shutting down both iMacs doesn't help. Airport settings see to be correct.
Where do I have to look. On the Server side? Using Server Admin and Workgroup Manager (from any client) I can not see anything strange. In WGM, multiple login for the network accounts is enabled. I even have Guest Access enabled for AFP (both in the sharepoint and in AFP settings).
Anyone?
Gr. Barend

Solved.
see: http://discussions.apple.com/thread.jspa?messageID=13288063&#13288063
Gr. Barend

Similar Messages

Message comes up on startup: You are unable to log in to the user account "terry" at this time. Logging in to the account failed because an error occurred. This is a late 2012 mac mini with a 64g SSD and 1 Gig hard drive installed. Help please!

As in title. I have tried resetting the password. Nothing works to get me past this problem. The computer was working fine before this happened.

I have just purchased this mini and it was wiped to a virtual new unit. I have done an install of the OS up to 10.9.5 and then installed my purchased software that is stored on iTunes through wifi. The computer was working fine although sometimes a bit slow. I have it set up with the SSD as the program drive and the 1T drive for data which I have no files on it yet. I am the only account on the computer so cannot log in on another account. I booted up holding the Alt key and then used the restore drive which brought up the Utilities window. I then opened Terminal and typed in "resetpassword" and then closed out and restarted the computer. It seems to recognize my new password but still gives me the same message as above.
I do have an Apple OS system 10.7 on USB if that needs to be used to reinstall the OS to fix the problem. Thanks for taking the time to help me with this problem.

Unable to log in to the user account [username] at this time

My Powerbook G4 is running Mac OS X 10.4.11
Processor: 1.5 GHz PowerPC G4
Memory: 768 MB DDR SDRAM
Startup Disk Macintosh HD
Serial # 4H511OAJRJ5
Capacity 74.4 GB
Available: 2.3 GB
My problems began when I had a warning message that read something like, “your startup disk is getting full. Delete some files”
Around the same time my battery was showing signs of being spent (wouldn’t take a full charge) and would shutdown my powerbook in the middle of operation. I replaced the battery within 12 hours, rebooted, and everything seemed normal; I could log in and access all programs, files, photos, music, etc. The error message reappeared to deletes some files. I ran TechTool Deluxes and it suggested repairing my Volume Directory. There were a few suggestions in green and one in red. I accepted the ones in green and made the changes. It reopened TechTool and ran again, this time everything showed up as a “red” (drastic) directory change. I did not accept. I shut down. I rebooted, and that is when my heart sank.
My account log in screen appeared (I have my master account and a “test” account available) and I entered my log in password. After several moments, the message “You are unable to log in to the user account [username] at this time.” I can log in to my “test” account but I have not been able to access any of my files from that account. Also, my Test account appears to be running Panther instead of Tiger; could that be? Anyway, I read some similar problem posts here and was hopeful that DiskWarrior could help restore me. I purchased and ran it successfully (at least DiskWarrior said it was a success) but I still have the same results.
I tried to access both my caches folder and my Desktop folder from my “test” account, but these are the error messages I received:
The folder “Caches” could not be opened because you do not have sufficient access privileges.
The folder “Desktop” could not be opened because you do not have sufficient access privileges.
I was shocked to see my Available space was only 2.5 GB. I don’t know how that can be right.
I’m open to anything to retrieve my files – Any suggestions?

Around the same time my battery was showing signs of being spent (wouldn’t take a full charge) and would shutdown my powerbook in the middle of operation. I replaced the battery within 12 hours, rebooted, and everything seemed normal; I could log in and access all programs, files, photos, music, etc. The error message reappeared to deletes some files.
You need to delete some file not try to repair the disk volume. but anyway...
I ran TechTool Deluxes and it suggested repairing my Volume Directory. There were a few suggestions in green and one in red. I accepted the ones in green and made the changes. It reopened TechTool and ran again, this time everything showed up as a “red” (drastic) directory change. I did not accept. I shut down. I rebooted, and that is when my heart sank.
You need to develop a full backup plan. Get an external hd and backup to it.
My account log in screen appeared (I have my master account and a “test” account available) and I entered my log in password. After several moments, the message “You are unable to log in to the user account [username] at this time.”
Would you be using filevault? Which would mean you need more space.
I can log in to my “test” account but I have not been able to access any of my files from that account. Also, my Test account appears to be running Panther instead of Tiger; could that be?
Doubtful. What does apple > about this mac say?
Anyway, I read some similar problem posts here and was hopeful that DiskWarrior could help restore me. I purchased and ran it successfully (at least DiskWarrior said it was a success) but I still have the same results.
I tried to access both my caches folder and my Desktop folder from my “test” account, but these are the error messages I received:
The folder “Caches” could not be opened because you do not have sufficient access privileges.
The folder “Desktop” could not be opened because you do not have sufficient access privileges.
Which desktop folder? these are normal messages.
I was shocked to see my Available space was only 2.5 GB. I don’t know how that can be right.
Why?
I’m open to anything to retrieve my files – Any suggestions?
I buy an external disk with both fireware & usb and use carbon copy cloner to duplicate you hd.
run batcmd from an admin account to let you change permissions.
From an administrator account enable root & be careful. This will let you look at any file on the system & delete everything!!!
Get a new admin id.
"BatChmod is a Cocoa utility for manipulating file and folder privileges in Mac OS X. It allows the manipulation of ownership as well as the privileges associated to the Owner, Group or others."
http://www.macchampion.com/arbysoft/Welcome.html
As an aside, I just noticed that the button to "apply to all enclosed items' is greyed out. I started checking other folders and best I can tell, all folders on my startup volume will not allow me to apply any permission changes to all enclosed items. Think this might have something to do with the alias issue?
I noticed that my "apply to all enclosed items' button is greyed out too. I use BatChmod fps instead.
Get the Mac to set up an additional administrative account. You can then change the password on your old account.
Start with your computer power off. Hold down command-s. Power on your computer.
Type in the following:
The first two commands will depend on your release of Mac OS X. Look at what is typed out in the console to determine the exact format.
# Type the follow two instructions to access the startup disk in read/write. Press return after each command.
/sbin/fsck -fy
/sbin/mount -uw /
cd /var/db
pwd
#List all files. The l is a lower case L.
ls -a
#The move command acts as a rename command in this format.
mv -i .applesetupdone .applesetupdone.old
reboot
Once you've done that the computer reboots and it's like the first time you used the machine. Your old accounts are all safe. From there you just change all other account passwords in the account preferences!!
Limnos adds detailed explainations:
http://discussions.apple.com/message.jspa?messageID=8441597#8441597
The above the idea came from a post by JoseAranda at September 9, 2006 3:48 AM
http://www.askdavetaylor.com/howdo_i_reset_my_mac_os_x_admin_rootpassword.html
You will need to scroll down to see this post. Search for applesetupdone
Or see:
http://superpixel.ch/articles/running-setup-assistant-again/
Once you have a new administrative account, you can change the password of your old administrative account
blue apple > System Preferences > Accounts

Unable to log in to the user account (name) at this time

I get this error message when I try to log-in in my main admin account. And this is not a lost password issue I know im typing the write password because when I type a wrong one the box shakes when I type the right one it gives me that message.
I tried alot of stuff to gain access to it but I cannot, the only thing that I can do is go in as root user and extract the files that I had in there, but I have no physcial access to the login it self, I started making a different account name for it but I dont want to lose all my prefrenses although I think the only thing that is making it this way is File Vault (its swtiched on for the locked out account)
Any thoughts?

I'm also getting the dreaded "You are unable to log in to the user account __ at this time" but believe this happened when I inadvertently tuned off an external hard drive without ejecting it first. At first, I thought it was a File Vault problem, but my user.sparseimage file is still there and accessible once I changed the permissions to those of another user account.
What I have come to believe, based on other postings I have read on this topic, at least in my case, is that I must have corrupted the logged in user on the netinfo file. The solutions I've seen so far for fixing the netinfo file seem pretty complicated, though I do have a backup of that file.
I have yet to decide whether the netinfo problem is easily fixable or if I would better employ my time moving my iTunes and iPhoto files off that sparse image and into another user account. I'm open to suggestions.
Bill
iBook G-4 Mac OS X (10.4.7) 1.33 GHz, 768 MB memory, 60 GB HD, iPod Shuffle

"Unable to log in to the user account"

I'm having a problem I'm hoping one of you may have come up against and
solved. We have two Mac OSX.4 servers - one a login server, the other
contains the student Homes folders. Now when a student who has an account
from last year logs in, a message says "You are unable to log in to the user
account "username" at this time. Logging in to the account failed because an
error occurred. The home folder for the user account is located on an AFP or
SMB server. Contact your system administrator for help."
It seems there is a problem with the hand off from the login server to the
data server. I can connect to the data server through Connect to Server
while logged on as admin, so the server is accessible on line. I double-checked the Sharing info of the shared points and they are set correctly. Also, when I run Server Monitor, the stats summary for both servers says "waiting for response."
Any ideas? Thanks!

Mike
Server Monitor is an application that monitors XServe hardware providing feedback for the administrator. It has nothing to do with the Server Operating System. If your trying to use it on anything other than an XServe all you'll see is "Waiting for Response" all day long.
If your hardware is an XServe then you need to use either localhost or the server's loopback address (127.0.0.1) in the name field followed by the default admin's account's password.
+"The home folder for the user account is located on an AFP or+
+SMB server. Contact your system administrator for help"+
This error is usually down to (but not always) a DNS/DHCP issue or some other obscure network related issue affecting DNS. What does the logs say server and client side when the log-in fails?
Its possible the affected user no longer exists as a principal? Does the same thing happen to this user regardless of which client computer is used? You could search the schema using dscl from a client to see if the affected user is listed in the LDAP database? Alternatively you could issue:
sudo kadmin.local -q list_principals
On the server itself. If the affected user is not listed but exists in WGM then review the password type. It's possible its been set to Crypt? You could delete the user and re-create the account again and re-locating the home folder and trying again. It's also possible the student's home folder has developed a problem? Does the 'jiggle' and error occur immediately or after a slight delay? Do you have a strict Password Policy in place? Sometimes problems can develop with the Password Policy (it does get logged) that affects single accounts only.
You could try and create a completely new account and home for the affected user. Transfer the data from the old home propagate default permissions and go for a log-in again. Does it work now?
I'm assuming the two servers in question are in a Master/Replica relationship?
Tony

"Unable to log in to the user account . . . " Any suggestions?

Hi,
I have a 500 mhz PowerBook G4 that I've been using as a secondary computer since I got my MacBook Pro a few months ago. The PB has a 100gig drive with two partitions. There are 10.4.11 systems on both drives. This morning I renamed both drives in their info windows. I also opened the sharing pane in system preferences and renamed the computer from "John's-Computer" to "John's-PBG4-Computer" or something like that. (It was early and I was fooling around and thinking that I might want to share between the 3 computers we have around here and that the PB had the same name as the MacBook.)
Well, I went to open Safari out of the dock and a question mark appeared over the icon. I tried Mail too and the same thing happened. I went back to Sharing and changed the computer's name back to it's original name. At this point, if I remember correctly, I restarted the computer, and it started up ok, showed me the Mac OSX start up pane, but then the window stating, "You are unable to log in to the user account "myname" at this time" appeared. I hit ok and the log in window came up, but of course I wasn't able to log in.
I've searched the forums for a solution but haven't been able to solve my problem yet. A couple of things you should know: There is no other user account on this computer. And, I broke the computer's internal dvd drive two or three years ago,(tripped over the power cord an pulled it off a bedside table - ouch), so I can't boot up from the original install disc in the internal drive.
I have tried using an external dvd drive with the install disc to boot up from as well as a start up system clone on an external hard drive by holding down the c key on start up but the PB just goes straight to the "You are unable . . ." window followed by the log in screen. I have also tried (multiple) Safe Boots and resetting the pram.
At this point the only idea I have left is to pop out the hard drive, put it in a case and try to access the drive from my other computer. (I swapped out drives in this computer a couple of years ago so I'm not daunted by that task.)
Do any of you have any suggestions of anything else to try before I pop open the case?
Thanks for your help.

Had the same issue. Restarted the server and it started working. Go figure!

You are unable to log in to the File Vault user account "myaccount "...

I know there are various posts already out there on remedies for recovering your data stored on a FileVault account when you receive the following message at the login screen; *"You are unable to log in to the File Vault user account "myaccount " at this time"*, but this genuinely worked for me despite AppleCare providing absolutely no assistance whatsoever. In fact, if I had followed their advise I'd be inconsolable right now having wiped my MacBook Pro and contemplating the prospect of rewriting my two essays due in 3 days time!
I, in a moment of shear stupidity, decided to move the sparsebundle file in my one and only account to trash. Thinking nothing of my foolish actions I shut down for the evening without a care in the world. The next day I started up my computer as usual, and as usual I was prompted at the login screen for my password. I entered the correct password, but was alarmed to see the message above flash before my eyes. Without boring you all with what I did over the weekend waiting for AppleCare to open again on Monday morning. Anyway, this post is specifically for people who have put the sparsebundle of their FileVault-enabled account in the trash (NOT anything else!) without emptying it, of course! The other prerequisite is that you must REMEMBER YOUR FILEVAULT ACCOUNT PASSWORD!
1. Firstly, you must insert *Disc 1 of the Mac OS X Install* discs.
2. Restart your computer holding down the letter S (make sure you are holding this down BEFORE the start up noise sounds)
3. Select the appropriate language and continue to the next screen (DO NOT go past the next screen, the WELCOME screen)
4. At the grey bar at the top, under Utilities, select *Reset Password*
5. Select the Administrator/Root account and proceed to change the password of this account to test
6. Confirm the password by reentering it and click Save
7. Restart your computer and at the login screen you should now be able to select an account named Other
8. The username for this account is root and the password is test (the password you entered earlier)
9. Using Finder, locate the Terminal utility, which can be found in *Applications --> Utilities*
10. Enter the following, ignoring the bold of course (pay attention to lower cases AND spaces!): *defaults write com.apple.finder AppleShowAllFiles TRUE*
11. Hit Enter
12. On the next line, enter: *killall Finder*
13. Hit Enter again
14. Type: exit on the next line and close Terminal
15. This has enabled the hidden files on your computer to be visible
16. You then need to locate the sparsebundle file in the trash of your usual account folder (it could be 501, so search for that too) whilst logged in to the administrator account
17. Once you have found it, click *Go to Folder* under Go in the grey bar and type /Users/
18. Create a *new folder* at this location with a new username
19. Move the sparsebundle from its present location to the folder you have just created
20. Click Get Info on the new folder, and at the very bottom click *Apply to enclosed items*
21. In *System Preferences --> Accounts*, create a new user with EXACTLY the same name as the folder you created (eg. Folder name = burtreynolds, new user = burtreynolds)
22. A window should appear if you have done the above correctly stating *A folder in Users folder already has same name, would you like to use it?*
22. Click OK
23. Click *Show All* at the top of the Accounts window
24. Restart your system and log in to the new account you have created
25. The sparsebundle should now be visible
26. Double-click on the sparsebundle, it will prompt you to enter a password
27. Enter the password of your former account (if you have genuinely forgotten this password, I honestly can't help any further at this point)
28. If the password is correct, the sparsebundle will automatically mount and you will have access to all the files
29. NEVER EVER USE FILEVAULT AGAIN AND BACK UP ALL DATA YOU DON'T WANT TO LOSE!!!
The above worked for me, and to say I'm mildly annoyed with AppleCare is, well, putting it mildly really!

I know there are various posts already out there on remedies for recovering your data stored on a FileVault account when you receive the following message at the login screen; *"You are unable to log in to the File Vault user account "myaccount " at this time"*, but this genuinely worked for me despite AppleCare providing absolutely no assistance whatsoever. In fact, if I had followed their advise I'd be inconsolable right now having wiped my MacBook Pro and contemplating the prospect of rewriting my two essays due in 3 days time!
I, in a moment of shear stupidity, decided to move the sparsebundle file in my one and only account to trash. Thinking nothing of my foolish actions I shut down for the evening without a care in the world. The next day I started up my computer as usual, and as usual I was prompted at the login screen for my password. I entered the correct password, but was alarmed to see the message above flash before my eyes. Without boring you all with what I did over the weekend waiting for AppleCare to open again on Monday morning. Anyway, this post is specifically for people who have put the sparsebundle of their FileVault-enabled account in the trash (NOT anything else!) without emptying it, of course! The other prerequisite is that you must REMEMBER YOUR FILEVAULT ACCOUNT PASSWORD!
1. Firstly, you must insert *Disc 1 of the Mac OS X Install* discs.
2. Restart your computer holding down the letter S (make sure you are holding this down BEFORE the start up noise sounds)
3. Select the appropriate language and continue to the next screen (DO NOT go past the next screen, the WELCOME screen)
4. At the grey bar at the top, under Utilities, select *Reset Password*
5. Select the Administrator/Root account and proceed to change the password of this account to test
6. Confirm the password by reentering it and click Save
7. Restart your computer and at the login screen you should now be able to select an account named Other
8. The username for this account is root and the password is test (the password you entered earlier)
9. Using Finder, locate the Terminal utility, which can be found in *Applications --> Utilities*
10. Enter the following, ignoring the bold of course (pay attention to lower cases AND spaces!): *defaults write com.apple.finder AppleShowAllFiles TRUE*
11. Hit Enter
12. On the next line, enter: *killall Finder*
13. Hit Enter again
14. Type: exit on the next line and close Terminal
15. This has enabled the hidden files on your computer to be visible
16. You then need to locate the sparsebundle file in the trash of your usual account folder (it could be 501, so search for that too) whilst logged in to the administrator account
17. Once you have found it, click *Go to Folder* under Go in the grey bar and type /Users/
18. Create a *new folder* at this location with a new username
19. Move the sparsebundle from its present location to the folder you have just created
20. Click Get Info on the new folder, and at the very bottom click *Apply to enclosed items*
21. In *System Preferences --> Accounts*, create a new user with EXACTLY the same name as the folder you created (eg. Folder name = burtreynolds, new user = burtreynolds)
22. A window should appear if you have done the above correctly stating *A folder in Users folder already has same name, would you like to use it?*
22. Click OK
23. Click *Show All* at the top of the Accounts window
24. Restart your system and log in to the new account you have created
25. The sparsebundle should now be visible
26. Double-click on the sparsebundle, it will prompt you to enter a password
27. Enter the password of your former account (if you have genuinely forgotten this password, I honestly can't help any further at this point)
28. If the password is correct, the sparsebundle will automatically mount and you will have access to all the files
29. NEVER EVER USE FILEVAULT AGAIN AND BACK UP ALL DATA YOU DON'T WANT TO LOSE!!!
The above worked for me, and to say I'm mildly annoyed with AppleCare is, well, putting it mildly really!

You are unable to log in.

Hello everyone. This is my first post and alas it has to be about firevault error.
I recently bought my new macbook pro and i used the migration assistant to transfer all my data from my old macbook which runs on leopard.
Everything seems fine until I try to log in. I use the correct passwords and I get the "You are unable to log in to the FireVault useraccount <USERNAME> at this time. I even use my master password to "reset" my login and when i choose new password and verify it, give a new hint and then I try to log in, i get a shaky screen. No explanation given.
I went to the disk ulity (booting via dvd) to repaid disk, did that nothing out of order...
Thank you everyone in advance

http://superuser.com/questions/57452/macbook-migration-assistant-and-filevault
http://discussions.apple.com/thread.jspa?messageID=11616539&#11616539

I have an iMac. It is running iPhoto 11. The computer has 2 users. I cannot exit the iPhoto slideshow on one of the user accounts. This account has 25000 photos. Any suggests, only way out is to currently to turn off computer

I have an iMac. It is running iPhoto 11. The computer has 2 users. I cannot exit the iPhoto slideshow on one of the user accounts. This account has 25000 photos. Any suggests, only way out is to currently to turn off computer

youy probably will have to force quit - wait long enough that you are sure no disk activity is taking place - if launching iPhoto does not work after the force quit Back up your iPhoto library, Depress the option (alt) and command keys and launch iPhoto - rebuild your iPhoto library
LN

You are unable to log in...; Network Home directories; 10.4 & 10.5 Servers

I have a solution!
Note: this is a new post because all previous posts dealing with this topic have been archived, MANY without an answer.
Problem:
Users with Network Home directories can't log in. After entering their correct username and password, the following error message appears:
"You are unable to login to the user account 'username' at this time. Logging in to the account failed because an error occurred."
Problem occurs with v10.5 Leopard client attempting to login to a Network Home directory hosted on a v10.4 Tiger server.
_Significant Troubleshooting Symptom:_
Client mac Console log (all Messages) contains the following entry at the time the user attempted to login to their Network Home directory:
authorizationhost[509] ERROR | -[HomeDirMounter
mountNetworkHomeWithURL:attributes:dir:Path:username:] |
PremountHomeDirectoryWith Authentication( url=afp://server.example.com/Homes, homedir=
/Network/Servers/server.example.com/Volumes/ServerHardDisk/Homes/username,
name=username )
returned 2
_Computing/Network Environment:_
v10.5 Leopard server doing: DNS; Open Directory with Kerberos for Single Sign-On; AFP for half of all users' Network Home directories.
v10.4 Tiger server doing: AFP for the other half of the Network Home directories. Also, note that Open Directory is not running on this server, BUT IT IS CONFIGURED (using Server Admin) as "Connected to a Directory System" and has joined the Kerberos realm on the v10.5 Leopard server.
v10.5 Leopard clients.
Solution:
v10.5 User Management manual
http://manuals.info.apple.com/enUS/User_Managementv10.5.pdf
says share points for Network Home directories have to have Guest Access ENABLED. See step 5 on page 117 and step 12 on page 118. Note that these are two different settings, but seem consistent with each other.
I had followed/complied/set Guest Access according to steps 5 (page 117) and 12 (page 118) on BOTH the v10.5 Leopard AND the v10.4 Tiger servers. The solution that allows users to log on normally is:
Uncheck/disable Guest Access (as set in step 12 page 118) for the v10.4 Leopard server only. Leave "Share this item using AFP" checked. Uncheck "Allow AFP guest access."
The above worked for me. Your milage may vary. If anyone knows how to report this to Apple for fixing in the server software and/or clarification in User Management manual, please do. If anyone knows that this solution "breaks" other stuff, please post back.

Other posts that dealt with this same issue and other potential solutions:
http://discussions.apple.com/thread.jspa?messageID=5700241&#5700241
http://discussions.apple.com/thread.jspa?messageID=5784186&#5784186
http://discussions.apple.com/thread.jspa?threadID=1215039&start=0&tstart=0
http://discussions.apple.com/thread.jspa?messageID=9204496&#9204496
http://discussions.apple.com/thread.jspa?threadID=1522353&start=0&tstart=0
http://discussions.apple.com/thread.jspa?messageID=10226660&#10226660

I would like to know why I have to go through the User Account Control every time I try to open a document

Actually the question speaks for itself.every time I try to do something I get the User Account Control asking permission to open the filewith Adobe Acrobat. I'm logged in as an administrator so it shouldn't be a problem

Hey dennisl37605729,
Could you please let me know what version of Acrobat and OS are you using.
There might be a chance that you do not have access to specific folders on your system. So try this:
Right-click on the Acrobat icon and choose 'Run as administrator' option from the context menu.
Let me know if this helps.
Regards,
Anubha

Unable to log in to the portal - missing Directory Service?

Hi!
I'm unable to log in to the Management Portal, getting this error message:
"We are having trouble logging you into the portal. Your subscription does not have an associated directory and this is preventing us from logging you in. Please contact support."
I've tried to call Microsoft regarding this issue, each of the four times I was routed forward, given phone-numbers for Azure support and redirected, each call ended with basically the same reply "uuhhh... I don't support Azure, sir, and I don't know
how to help you..." - Microsoft needs to inform their frontline people better!
Anyways, at some point I was told that I have to "file a ticket" in the Azure support forums, and that a representative will call me up after. So here is the ticket, and I'm anxiously awaiting a reply.
In case I'm not clear - I have an urgent need to access the portal, as I need to put some more assets in there, aka *you're losing money, Microsoft!* (maybe that'll get your attention.. ;) )
Thanks in advance,
Thomas Qvidahl, supporter and fan of Azure, though faith is waning..
Best regards,
Thomas Qvidahl
Senior consultant, MCITP: EA & SP2010, MCT
EVRY Card Services AS
Nordland, Norway

hi Thomas,
We apologize for the inconvenience that caused by this encountered issue.
Firstly, I suggest you could try David Messner's solution from this thread (
http://social.technet.microsoft.com/Forums/windows/en-US/8713e5ca-965f-4e81-b6ea-8a9e95c58b79/we-were-unable-to-find-any-subscriptions-associated-with-your-account?forum=windowsazuremanagement ).
If it doesn't work, I would like to suggest you to try the one that mentioned by Tabrez at:
http://social.msdn.microsoft.com/Forums/en-US/7a2acffb-6419-4a3d-8fb4-c8258790a2bb/why-cant-i-sign-up-for-the-1month-free-trial
[quote]
Contact support here: https://support.microsoft.com/oas/?prid=14238.
-tm
[/quote]
Please try it.
Regards,
Will
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Unable to log in to the FileVault user account

I was unable to log in to the FileVault user account at this time because an error occurred.
Q.1: What is FileVault user account?
I can't reset a new password and to unlock FileVault even my master password is correct.
Q.2: What can I do to solve this problem?
Thanks!
Message was edited by: KaylaHung
Message was edited by: KaylaHung
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KaylaHung wrote:
I was unable to log in to the FileVault user account at this time because an error occurred.
Q.1: What is FileVault user account?
A security feature of OSX. It encrypts your entire home folder.
See: [Mac OS X 10.6 Help: About FileVault|http://docs.info.apple.com/article.html?path=Mac/10.6/en/8727.html]
Do you not remember turning this on, via +System Preferences > Security > File Vault?+
I can't reset a new password and to unlock FileVault even my master password is correct.
Q.2: What can I do to solve this problem?
[Mac OS X 10.6 Help: If you forget your password for your FileVault-protected account|http://docs.info.apple.com/article.html?path=Mac/10.6/en/8739.html]
Thanks!
Message was edited by: KaylaHung
Message was edited by: KaylaHung
null

HT3231 why do all these pages not tell you where migration assistant is on a mac pro. they all say what to do when you have it however this is of no use if you are unable to find.

why do all these pages not tell you where migration assistant is on a mac pro. They all say what to do when it is on however this is of no use if you are unable to find it in the first place.

In the Utilities folder, which is in Applications. You could also use Spotlight to search for it.
Matt

Cannot log in to new user accounts

I am a long time Apple user and am completely confounded by a problem I am having creating new user accounts on my G4/400 PowerMac running OX 10.4.11. I've been attempting to setup some user accounts for my kids to use. I have no problems setting up the accounts but when I log out of mine and try to log in as them the login window shakes from side to side indicating an incorrect password. This is something that I had a problem a year ago and never solved and today I am trying once again with out success. I feel like I am doing everything correctly since I've been able to do this on my G3 iBook and MacBook.
Here are a few things I've also done.
-repaired permissions on the drive ( I have 2 in the machine right now but the other is just my iTunes LIbrary drive)
-deleted the old user accounts that I setup but couldn't access.
-tried setting up more new accounts
-repeated the process several times without ever being able to successfully login to any of the new accounts that I created.
Any advice to solve this problem would be appreciated.
Thanks
Chris

Hi cc_mac,
I don't know if you have solved this one yet, but I had exactly the same issue when I recently had a hard drive failure and had to re-install everything. I had copies of all my files, but when I went to set up the user accounts, I could create each account, but I couldn't log in.
There is a simple solution, you will need to be in an admin account and you will need to use the command line, so open up a terminal window.
Use the following command for each account you need to fix:
sudo passwd <username>
where <username> is the account name that you cannot currently log in to.
You will need to enter your admin password to allow you to use sudo, so do that. Then you will be asked to type in the new password for the new account. Just to be absolutely sure, you will be asked to re-enter the new password, so do that, and you are done.
Log out of your admin account, this should bring you back to the log in screen. Now, if everything has gone according to plan, you should have an operational user account.
I'm not sure what the cause of this issue is but it might be some sort of permissions issue happening in the background. Nevertheless, manually setting the password this way seems to have fixed it for me. I sincerely hope this helps you too.
Kind Regards,
Mark D.

You are unable to log in to the user account at this time

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