BPC Admin and Excel 2007 issues

Having issues with excel when using BPC Admin. Excel keeps freezing up. It seems to happen on a team member's computer also. Any idea what might be causing it?

Hi Krishna,
This happens due to improper user access. You need to create the user profile again. And also you can check the following steps for the same:
Enable OSoftAddIn from Excel Options :
Open Excel Options
Click Add-Ins
Select Disabled Items in the Manage box and then click Go
Select OSoftAddIn from the list and the click Enable
Reconnect to BPC for Excel so changes could take effects
If, when you re-open Excel, the add-in still shows as disabled, follow these steps first:
Open Interenet Explorer, Click Tools>Internet Options, Advanced tab, Security
Make sure the box for u201CDo not save encrypted pages to disku201D is checked. Apply changes.
Hope this helps.
Rgds,
Poonam

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