BPM Alerts not sending email notifications

Hello Experts,
I've successfully configured BPM within SolMan and alerts are being generated but I'm not receiving any email notifications. In the setup of Business Process Monitoring, "Contacts" have been maintained within the Solution Directory as well as the notifications section of the monitoring type with a sender and a valid recipient address . Both yellow and red alerts are being generated but no email notifications are being sent. Thresholds have also been maintained.
Researching other threads regarding this same issue points to tcode RZ20->SAP CCMS Technical Expert Monitors ->All Monitoring Contexts->BPM->Activate Maintanance Function-> and assiging Central auto reaction methods to MTE Class BPMRoot Context and the other BPM_APPMON_* MTE classes. Is there something that I am missing in order to have these alerts send email notifications when the alert threshold is reached?
I also defined the new Central Auto Reaction method and maintained the parameters properly which calls FM DSWP_BPM_SEND_ALERT. Please assist as I have exhausted all options. Please provide a step by step guide to setup alert notifications if possible.
Thanks
Mike

These notes might help you
[https://websmp130.sap-ag.de/sap%28bD1lbiZjPTAwMQ==%29/bc/bsp/spn/sapnotes/index2.htm?numm=543414]
[https://websmp130.sap-ag.de/sap%28bD1lbiZjPTAwMQ==%29/bc/bsp/spn/sapnotes/index2.htm?numm=546981]
check the timezone settings also [https://websmp130.sap-ag.de/sap%28bD1lbiZjPTAwMQ==%29/bc/bsp/spn/sapnotes/index2.htm?numm=572608]
regards
Naveen

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