Breaking up Crystal report into e-mailable sub-reports

Question

First time poster, long time ignoramus...
The company I work for uses Crystal Reports (version 11, don't judge me) to create our invoices.  The invoices are created as one big report, and then, after printing, we manually separate the pages by customer so that we can mail the invoices appropriately.
What I would like to do is create the reports in such a way that we can merge them with available e-mail addresses (from a separate program) and e-mail the invoice to the customer.  Not all customers will have an e-mail address on file, and I would still need to print those invoices for which we lack an e-mail address so that they can be mailed. 
I'm barely skilled with Crystal Reports, but not completely new to it.  Is there a way to configure my current report to reflect these two changes (merge with available e-mail addresses, and print only those invoices that cannot be e-mailed)?
Thanks in advance for any parsing work you have to make to understand my question, and I will answer any questions you have that might clarify my post as promptly as possible.
Aaron

Answer 1

Creating one big report is the start of your problems. E.g.; Dell is correct in that there is no way to take a subreport, merge it with an email address and so on. However, what about creating one small report and in your app passing it what ever parameter you need and loop through for next parameter.
E.g.;
Load report
Connect to a database
Pass a parameter or selection formula to the report (say customer name)
Run and email the report (see How to export a report to MAPI destination in VS .NET).
Do a .Close and .Dispose on the report
Load report
Connect to a database
Pass a new parameter or selection formula
Also, see KBA: 1295243 - How to export to MAPI using CRYSTALREPORT .NET SDK
I would also highly recommend updating to CR XI R2 (11.5). See this blog on how to.
Finally, note that both CR XI and CR XI R2 are out of support and may not support your version of Outlook or what ever email client you are using. E.g.; I'd be leery using Outlook 2007 - but I don't know what CR XI / XI R2 supported.
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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