Bridge CS6 not recognizing CR2 files

I currently use CS6. My camera is a Canon SX50 HS which is supported and generates CR2 files. I use macs. Previously I was able to view the thumbnails for these files in Bridge but that has changed. Now I can't view them when on my mac pro but can still see them on my macbook air. I do not know what has changed or what the difference between to two are. Everything is updated on both machines. I am at a loss - any help would be greatly appreciated. Oh, by the way, I have no problem seeing these files in Lightroom 5.

Moving this discussion to the Bridge General Discussion forum.

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DNG Converter Not Recognizing .CR2 Files

I have a new Canon EOS 5D Mark II and CS3, so I cannot view the CR2 files from the 5D in Bridge in their native format. I read all the posts and upgraded to ACR 4.6, then upgraded the camera profiles to those in the ACR 5.2 package (the one that includes the 5D Mark II).
I then read that I need the DNG Converter to generate DNG files from the CR2 files, so I have installed DNG 6.3.
Problem now is that the DNG Converter will not recognize any CR2 files on my machine, neither the new 5D Mark II CR2 files of my old Rebel CR2 files. When I navigate to a folder containing CR2 files with DNG it says "No images have been selected" in the "Select images to convert" section of the GUI.
I have no idea what to do, I need to get the DNG Converter working to view the files from my new camera in Bridge. Help!

I wish I could say your solution worked - but it didn't! I have a Canon T2i, the very latest version of the Adobe "converter" (8.4) - and it refuses to recognize/find any Canon RAW (i.e. CR2) files. My desktop is 2 years old with lot of horsepower, Win 7, plain vanilla etc.
Step 1: Folder Selected ("Bonaire 2006")
folder selected.jpg
2. When I press "Convert", I get:
No CR2 files recognized.jpg
Another view of the problem:
after getting this: (BTW "Bonaire" is stuffed with CR2 files). Same problem all folders
no items match your search - say what.jpg
I've used a thousand utility programs for any number of purposes - something is amiss here - prompts or not!
Frank

Update to Bridge CS6 not recognized as applicable

Hello friends,
I am using Windows 7 professional, 64 bit.
I am running Indesign CS6, which appears to work fine... however I'm still not able to open Bridge.
I found (and still find) Bridge CS2 to be very useful and would like to be able to use the updated version.
I have located the following update;
Adobe Bridge CS6 5.0.1.1 Update (64-bit)
which I have downloaded and opened with 7zip. I have attempted to apply this patch, but get the following screen;
I appreciate the fact that an attempt has been made to patch Bridge CS6, but this one doesn't appear to work...should I just wait for another patch to come from Adobe, or are there some installation subtleties I've missed perhaps?
I'm offering this comment mostly as feedback in case anyone else has a similar problem and can learn from it, but if there are options open to me that anyone more experienced is aware of I would be grateful to hear.
Many thanks,
lambert

Thanks for your help!
I have followed your advice and found the following error codes (for Indesign CS6);
ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Common Files
\Adobe\PSE10STIInstaller\Adobe\AdobePatchFiles". Error 145 The directory is not
empty.(Seq 1097)
ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Common Files
\Adobe\PSE10STIInstaller\Adobe". Error 145 The directory is not empty.(Seq
1098)
I have been using "cpsid_83574" http://http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html But unfortunately I am unable to identify the neccessary folder (PSE10STIInstaller) on my system. I may have misunderstood exactly where I need to verify my file pemissions?

PS not recognizing .CR2 files

I have a new Canon 5d MIII. When I tryi to open the .CR2 files, PS tells me it does not recognize them. Any ideas?

Which version of Photoshop? That dictates which version of Camera Raw you can run.
The 5D Mark III was first supported in Camera Raw 6.7 (and full support in 7.1)
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
You need at least CS5 (Camera Raw 6.7), preferably CS6 (Camera Raw 7.1) to open 5D Mark III Raw files
http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
Or convert the Raw files to DNGs using the free Adobe DNG converter. Then edit the DNGs in your version of Photoshop.
http://blogs.adobe.com/crawlspace/2011/03/why-doesnt-my-version-of-photoshop-or-lightroom- support-my-camera.html

Bridge CS5 not recognizing xmp files created on CS6?

An employee of mine edited several shoots, using her own computer. She has CC and used Camera RAW. I still use CS5 and am trying to process the files she edited (I have the RAW and the xmp files). Typically, I process these through Bridge. However, Bridge doesn't seem to recognize her xmp files. Any ideas on 1. why this is happening, and 2. how I can apply her xmp files when converting the RAW to jpeg? We are talking about 1500 images. Thanks!

What camera model is she using? What camera raw version are you using on your CS5? Is her camera model supported by your cs5 acr?
Perhaps she could process her raw files+xmp into dng files to pass on to you.

Lightroom 5 suddenly not recognizing CR2 files...

I plugged in my card reader today to import some raw files, and lightroom said they could not be imported because the files weren't recognized. I opened them just fine in photoshop so I know the files are okay. I also tried copying to my desktop and importing from there, but I got the same message. Any idea why this would be happening? It happened with two different memory cards as well so I don't think it's a card issue.

Hmm - it's taking me to my copy.com account, instead of your file - somethin' not quite right (and I think it's the link you posted - format looks wrong to me..).
Will this link take you to a file for download at copy.com?
https://copy.com/0p79pFlggJoV
I think the copy.com download links always have the same format:
https://www.copy.com/{12-char-code}
I could be wrong.
Rob

Bridge CS4 not recognizing tiff files

I downloaded an update for camera raw and installed in manually and after this I couldn't open Photoshop. I then uninstalled and reinstalled CS4 and now bridge will show thumbnails of tiff files but won't open large. All I see is a generic icon. How do I get bridge to recognize tiff files. It recognizes jpgs, and raw files. I'm using Windows Vista.
Any help appreciated
Suzan

All Raw files are reconnized as all jpgs. I have my Bridge set up as a film strip with smal thumbnails and if I click on one thumbnail it opens large in preview area. I can click on a Raw thumbnail and it will display a larger view in bridge then I can open in Camera Raw for preliminary editing. I cannot do this with tiff files. I can see them as thumbnails but when I click on them bridge doesn't display a larger image (only a small icon) nor am I given the option of opening in Camera Raw. I can double click and photoshp regular will open or I can go up to file open with and go to photoshop regular but Bridge willnot allow me to view a larger than thumbnail size pic nor will it give me the option of opening in Camera Raw. My camera raw preferences are set to "open both jpgs and tiff files with settings".
Thanks Suzan
I purged the cashe from one file and it affected all files(all almost 500 gigs). I'd been working on this for hours. Thank you and God Bless.
Message was edited by: ImKayd1

CS3 not opening .CR2 files

I can't get either Photoshop or Bridge to recognize/open .cr2 files. I have Camera Raw pug-in 4.6 installed, fully updated CS3, Snow Leopard 10.6.4 and the pictures are taken with an EOS 7D. Can't get my head around what's going on here. The funny thing is that in Bridge pref the .cr2 format was listed as supported.
Anybody got a clue?
Best regards,
Jan

bigusmacus wrote:
I'm Adobe's customer. Why wouldn't Adobe simply make Camera Raw compatible with earlier versions of CS? Can you give me a real clear and logical reason why?
Because that's not the way software is developed...the code for CS3 and CS4 is "old" meaning Adobe no longer is writing that code. The code base has been altered/changed by later versions. The SDK (software development kit) for Photoshop has changed...plug-ins that work for Photoshop CS5/5.5 are using the current SDK. Older versions of Photoshop have an older and in some cases, incompatible SDK.
For example on the Mac, Photoshop CS5 requires that the plug-in be written in Apple's Cocoa API. Camera Raw 5 required a major update to be able to run in Cocoa...retrofitting Camera Raw 5 to run in a PPC platform (supported by CS3 but not supported by CS5) would be difficult. As a result of the engineering challenges of backwards compatibility Adobe has the policy of only updating currently shipping software to current customers. Truth be told, you are not a current customer...you are a former customer. Having Adobe spend R&D on supporting former customers would take resources away from supporting current customers. As a current customer, I wouldn't like that.
Really, I think you have a problem of expectations...you buy a brand new camera that wasn't even around when you bought your software and you expect after several years that Adobe will re-engineer the old software for compatibility with your new camera? That's not a reasonable expectation. Since you don't really understand software development–as most people don't–I do as I develop plug-ins, I understand why you and many people just assume that Adobe is refusing to update old software as some ploy to make you upgrade your software. Yes, there is an element of that, but there are technical reasons why updating software for backwards compatibility isn't a good business decision.
You made the decision to upgrade your cameras, part of that decision should have also included updating the software to use that camera. You are welcome to use the Canon software–for free–to process your images in your older software. The other alternative is to use the free DNG Converter (which Adobe doesn't HAVE to provide, but does, for free). The other alternative is to upgrade your software, and yes, that comes with a cost. So did your new camera.
In point of fact, the advances to Camera Raw in particular are a strong reason for upgrading to Photoshop CS5/5.5. Call that an evil plot to force photographers to buy the upgrade, but i call is progress on the ability to get maximum image quality from your raw captures. I call that a good return on the investment.

Lightroom 4.4 not recognizing RAW files from supported cameras

I started to get problems with Lightroom not recognizing RAW files from my Fuji XE-1 and Canon 5D Mark 3 cameras but I thought it was a problem with RC. After downloading some files today in 4.4 without a problem I encountered the same error message (unable to inport listed RAW files) again. The files open fine in Bridge. Any idea what is causing this problem?

Hi Geoff
I use a Mac with the latest version of Mountain Lion OS. The image files are being imported from the cards; in the case of the Fuji an SD card inserted in the card reader slot on the Mac and in the case of the Canon a CF flash card in a card reader attached to the Mac.
Appreciate any help you can provide.

PS will not open .cr2 files

PC crashed. After re-install my CS3 version of Bridge and PS will not open .cr2 files whereas they did open theses files prior to crash. Lightroom still able to open same files. Please guide me to answer as am doing wedding for daughter's friend in 2 weeks and now am sweating bullets. Is it drivers, camera (Canon 50D) or something else?
TIA

The Camera Raw plug-in does not follow the rules of computer literacy.
I should have advised you to read the instructions on the download page.
You have to delete or move out the original plug-in from:
C:\Program Files\Common Files\Adobe\Plug-Ins\CS3\File Formats
And then place the downloaded version 4.6 in there.
It will not overwrite the old one, which has to go!
(To be certain of success, do a search for other instances of the file Camera Raw.8bi and delete them.)

Bridge CC not displaying video files

Bridge CC not displaying video files - I just installed the new Bridge CC and I am unable to view and play my video files. The files are Quicktime files. The title of the file is displayed with a QT logo, yet no video is registered. Has any one else has had this issue or has any advice?

This is still not working for me as I've opened another question regarding this here: .mov thumbnails not showing up for Bridge CC on Mac OS X 10.10.2?
I can view my Quicktime .mov thumbnails in Bridge CS6 but not CC. I have all the latest Adobe CC and Mac OS X 10.10.2 and QT 10.4 updates. I've removed the media cache folder and purged my cache - every possible fix I've seen on the internets and still, no thumbnails for .mov files in Bridge CC. I've toggled the "Generate Monitor-Size Previews" and "Keep 100% Previews" to no avail. I'm working on an important video project for a client and this is the first video assignment I've worked on with CC and so far, it's not working out well.

When I plug my ipod touch into my PC, it is not recognized in file explorer

When I plug my ipod touch into my pc, it is not recognized in file explorer

It does (should) show up in Explorer on a PC. On a Mac it does not show up in Finder
Try:
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If you have a camera, does the camera show when you connect to computer?

Iphoto 11 is not recognizing jpeg files downloaded from camera and card reader. Nor will it allow me to transfer from image capture

iphoto 11 is not recognizing jpeg files from either the camera and card reader. Canon Eos rebel dig. Nor will it allow me to transfer images from image capture to iphoto. No problem downloading to image capture.

Sounds like a damaged card. Get your photos off the card with Image Capture and then reformat the card in the camera. Take some pictures and see if the card is recognized by iPhoto and the card reader.
OT

I have PS CS5. It does not recognize .CR2 files from my new Canon PowerShot SX50HS camera. Can I update my CR plugin? To what version? Where can I get it?

I have PS CS5. It does not recognize .CR2 files from my new Canon PowerShot SX50HS camera. Can I update my CR plugin? To what version? Where can I get it?

http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
Mylenium

PS CS3 not recognizing Raw Files and converters Ive downloaded not working..Why not?

PS CS3 not recognizing Raw Files and converters Ive downloaded not working..Why not?

Do you seriously think we can answer that with zero information from you?
Please give us:
Operating System/version
Photoshop version number
Amount of RAM installed
Hard drive(s) free capacity
Video card make and model
Camera make and model
Then describe what you have done so far and the symptoms you are seeing.

Bridge CS6 not recognizing CR2 files

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