Broadband/Phone Fault reported over 12 months ago ...
I've had an issue with my home hub since I switched to BT over a year ago. The hub resets everytime there is an incoming call. I've had 9 engineer visits, the hub replaced, filters replaced and the engineers confirmed that the wiring in the house was sound but there is definitely a problem that they've failed to locate on the property or exchange.
I now have daily phone calls from an offshore call centre asking me if the problem is fixed? This usually ends up with me venting my frustration at them as without actually getting an engineer to complete the job it will never get fixed.
I then had a phone call yesterday responding to one of my daily email complaints and I was advised that it would be a week before they got get yet another engineer to visit. I informed BT that this wasn't acceptable as the previous engineer should still be working on the fault until completion. He should not take on another job until he has finished this one which is a concept that BT are not familar with. I fear that they are hoping that I will eventually quit my contract as it is easier to lose a customer than resolve the problem.
I believe that BT have left me no option other than to take up my complaint with the regulators and find a new supplier.
Hi I suggest you contact the forum mods they should be able to get your problem sorted for you this is a link to them
http://bt.custhelp.com/app/contact_email/c/4951
they normally reply by email or phone directly to you within 3 working days
They are a UK based BT specialist team who have a good record at getting problems solved
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’
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Please read before going through with this procedure.
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*Feedback*
"Use the form below to send us your comments. We read all feedback carefully, but please note that we cannot respond to the comments you submit."
http://www.apple.com/feedback/ipad.html
We can complain about Apple's business decisions, but these discussions are user to user talk about possible solutions.
Here are the places to report bugs:
Get an account at
http://developer.apple.com/ then submit a bug report to http://bugreporter.apple.com/
Once on the bugreporter page,
-- click on New icon
-- See if you need to attach a log file or log files, clicking on Show instructions for gathering logs. Scroll down to find the area or application that matches the problem.
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HT201365 I lost my I phone 5 2 months ago what's the best option to block them
I lost my I phone 5 2 months ago what's the best option to block them
I don't think it would really matter at this point. A lot can happen in 2 months. Did you report this loss to your carrier? If the carrier supports blacklisting phones, they probably did that. If they don't, there isn't much you can do.
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