Broke track pad on my MacBook Pro that is less then 18 months old . I was told it will cost $439 to fix! Help!

I am shocked that my MacBook Pro is only 18 months old and it already needs such a costly repair. I thought this was going to be a better computer lesson learned the hard way about a $2000 lesson I will never buy another Apple computer again. I feel like I got a lemon. Any suggestions?

Grow up, get it fixed or buy a PC. We're not here to commiserate.

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My left click does not work on my track pad on my macbook pro 13 inch, is there a fix

my left click does not work on my track pad on my macbook pro 13 inch, is there a fix

I recommend you to run Apple Hardware Test > http://support.apple.com/kb/ht1509 It's possible that something is damaged, and Apple Hardware Test will help you finding it. Make sure you tick the option to run an extended test, and connect your Mac to the charger.
If your Mac came with DVDs, you have to insert the Mac OS X DVD to run Apple Hardware Test. As you haven't got the SuperDrive, you will have to buy an external optical drive

Can't drag & click on the track pad of the macbook pro; what to do?

can't drag & click on the track pad of the macbook pro; what to do?

http://support.apple.com/kb/ht5209
http://support.apple.com/kb/ht4437
http://support.apple.com/kb/TS4215
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-Airplay-Icon-Missing. htm
http://appletv2.com/airplay-icon-missing-ios-7/
 Cheers, Tom

Does OSX Lion work well with a Macbook Pro that's more than a year old?

Does OSX Lion work well with a Macbook Pro that's more than a year old?

hardygirlz wrote:
I've seen a lot of bad reviews...
Realize that people that aren't having problems tend not to "brag" that they're doing fine. Those that are having problems are usually very vocal. So a lot of the "bad reviews" may just be those that had a problem, not necessarily the real experience of the millions of people that are doing just fine.
...and I'm afraid to download it and my computer is 2009, yours runs smoothly?
I'm running Lion fine on my 2008 MBP (4,1. 2.4GHz C2D, 4GB) and late 2009 Mini (2.0GHz C2D, 8GB.) Minimum RAM for Lion is 2GB, but IMHO you really want 4GB. If you have a lot of apps open (or have demanding apps like Photoshop,) then get more RAM if you machine can handle it.
Also, make sure the rest of your apps or drivers are up to date before upgrading. Incompatible drivers for things like printers and such are what I've found to cause a lot of stability problems.

Over the last few wks, i have lost several important file. Even the support team has not been able to recover them. Pls offer advice. I use microsoft office on my macbook pro, which is less than a year old.ce.

Over the last few wks, i have lost several important file. Even the support team has not been able to recover them. Pls offer advice. I use microsoft office on my macbook pro, which is less than a year old.

pklfromarlington wrote:
Bob, Hate to steal your thunder but am hooked to an external hard drive using Time Machine and er information is where it shoudl be. Yes, I have combed the files, used Finder and any other tools I know.
You did not steal my thunder. You asked for advice, I provided advice. I assumed that since you nor the "support team" could find your files that you did not have any backup. You should have told us you do regular backups. We have no way to know otherwise unless you tell us.

HT201240 I have a new macbook pro that did not have a disk, OS X was pre installed so how can i change the administrators name and password, it did not migrate properly from my hard drive.., so how do i

I have a new macbook pro that did not have a disk, OS X lion 7.3.4 was pre installed so how can i change the administrators name and password, it did not migrate properly from my hard drive.., now there is some mysterious administrator name and or password??

See #5
Step by Step to fix your Mac

Please help! Itunes fails to open on my macbook pro. I have remove itunes and reinstalled it and it still will not work!, Please help! Itunes fails to open on my macbook pro. I have remove itunes and reinstalled it and it still will not work!

Please help! Itunes fails to open on my macbook pro. I have removed itunes and reinstalled it and it still will not work!

Try removing the Genius database. In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.

I am getting electric current type shocks whilst using my track pad on my macbook pro. This happens when it is both plugged in to charge and also unplugged. I am left with a constant type pain of prickly pins and needles even when I am not using it.

I have recently bought a Macbook pro and have noticed that I am getting an electric current running up my fingers when using the track pad. This happens when it is charging but most worryingly it happens when it is not plugged in. It leaves me with pins and needles type feeling in my hand and arm even when I am not using it. Also when I sit it on my lap I get the same electrical current in my legs and down to my feet.
Surely this cannot be what I should expect with an apple product?, has anyone else experienced this?.
Yesterday I couldn't bare to use it the current was so strong. I went out for the rest of the day and suffered with pins and prickly needles all day.

Two possible courses of action suggest themselves:
(1) Return your computer immediately to point of purchase and/or authorized service provider.
or
(2) Consult with your doctor about your neurological symptoms.

Why can't I use my MagicMouse and my track pad on my MacBook Pro 17" simultaneously?

I bought my son a new MacBook Pro and I now have his older one (2008). It still works like it was brand new but I found out, as I was personalizing it that the Magic Mouse and track pad won't work simultaneously. It's either one or the other. I have a 15" MacBook Pro about the same age and I can use them both together. Is there a setting somewhere within the system preferences?

3-D is very memory intensive.
System requirements | Photoshop
Mac OS
Multicore Intel processor with 64-bit support
Mac OS X v10.7, v10.8, or v10.9
2 GB of RAM (8 GB recommended)
3.2 GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
1024x768 display (1280x800 recommended) with 16-bit color and 512 MB of VRAM (1 GB recommended)**
OpenGL 2.0–capable system
Internet connection and registration are necessary for required software activation, membership validation, and access to online services.*
** 3D features are disabled and some Mercury Graphics Engine enhanced features may not work with less than 512 MB VRAM. Read the Help article.
Bottom line, you don't have enough VRAM
Nancy O.

The track pad on my MacBook Pro is going crazy what can I do?

Yesterday I tried using my Mac book pro when I noticed that my track pad wasn't working it would either move really slow or not at all and then when it does move it goes all crazy and starts moving or clicking things with out me doing anything what can I do two days ago it was working fine and I have tried cleaning the track pad

The same happend to me, you need to call applecare or take it to the genius bar to have the trackpad swapped out. I hope you have applecare becuase the unibody macbooks will need the whole bottom chassis replacing which can be pricey.
Just a quick fix (it will only work for around 30 mins each time) untill you can take it in. Press all four corners of the trackpad down hard (without breaking it) then let go. Your trackpad should work for a short while.

The track pad on my Macbook pro isn't working well. The scrollbars are there but the only way it lets me scroll is with the arrows. It also doesn't let me highlight anything to delete it nor does it like me double click to open any documents. Help?

It isn't letting me copy and paste so the question is the subject, I am sorry.

Hi Miamel84,
Welcome to the Support Communities!
If your trackpad is unresponsive, a good troubleshooting step is to reset the PRAM and SMC on your system. The following articles will show you how to do that. Also see the final article in this post that addresses general issues with jumpy or erratic trackpads.
You can click on the links to see more details and screen shots.
I've highlighted the pertinent information for you below.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
Before Resetting the SMC
Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
Press Command + Option + Escape to force quit any application that is not responding.
Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
Resetting the System Management Controller (SMC)
Resetting the SMC on Mac portables with a battery you can removeNote: Learn about removing the battery on MacBook and MacBook Pro.
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery.
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
Resetting the SMC on portables with a battery you should not remove on your own
Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
About NVRAM and PRAMhttp://support.apple.com/kb/HT1379
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
Portables and Magic Trackpad: Jumpy or erratic trackpad operation
http://support.apple.com/kb/TS1449
I hope this information helps ....
Have a great day!
- Judy

How do I back up my macbook pro information to an external hard drive. I was told you just plug it in to the computer and because it is set up to work automatically, it should just do it automatically. However, the clock is just circling top right?

How do I back up informtion on my Macbook pro to an external hard drive? I was told all you need to do is plug in the hard drive to the computer, and it will back up automatically, which it is set to do. But all that is happening is the clock a the upper right of the page is revolving and the clock by my vault on the left is revolving, but there is no information as to mega or giga being copied.

See Here for using Time Machine to Backup
TM 101
http://support.apple.com/kb/HT1427

Brand new MacBook Pro Retina is in fact 2 months old?

I just got a brand new out of the box MBP retina Late 2013. It was a replacement for my old Early 2013 faulty MBP retina. I am very thankful to Apple because my previous MBP was a faulty mess.
I have 2 enquiries as to whether this new MBP has been used previously:
1) The app "Battery Health" lists the MBP as being 2.1 months old and having 3 cycles of charge already. Is that consistent with this being an unused and new MBP?
2) The MBP has come with Pages, Keynote and Numbers installed!! I thought that these were apps you had to pay for and my previous MacBook certainly did not come with them. Do MBP come with these apps free these days? I have just been told that the iWork suite is free and installed for MacBooks activated after September 2013. Which just leaves my first question I suppose!
I am just worried that it has been used and abandoned and I'll have to go through the whole process again of having a dodgy MBP.
Thanks

From what I've heard and read the iWork apps aren't normally installed. But that might of been with systems bought right after the notice of those apps being available for free with a Purchase of a New Mac.
Apple's manufacturers product many units each day. Some sit for weeks or more waiting to be shipped out and or in the Apple warehouse waiting to be bought. I wouldn't worry about it and it seems the 3 cycle count is fairly normal with the Retina models.

Track Pad not working - MacBook Pro

Hi
My cursor began to jump around one day and shortly after that stopped working altogether. No clicking or moving of the pad is doing anything at all. My Mac BookPro is no longer in warranty. Where am I best bringing it?

Here is the Apple support article on trackpads:
http://support.apple.com/kb/TS1449
Occasionally the battery on a MBP may expand and interfere with the trackpad operation. Open the MBP and examine the battery to to see this may be a problem.
An Apple store genius bar is a good place to bring your MBP. The evaluation will be FREE regardless of warranty status. You then should know exactly what the problem is and then be in a position to make an informed decision.
Ciao.

Can i return my macbook pro that i got early september for an imac?

i was wondering if i can return my macbook pro that i got about 4 months ago and pay the restocking fee for a 24" aluminum imac. can someone answer my question please

Good Morning,
I'm afraid you have gone beyond the standard return policy and thus will not be able to return the product for a refund.
For more information, please visit the [Apple Return Policy|http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID ?nnmm=browse&mco=735D05D9&node=help/returns_refund] webpage.
Hope this helps! 
David

Broke track pad on my MacBook Pro that is less then 18 months old . I was told it will cost $439 to fix! Help!

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