Please help! Itunes fails to open on my macbook pro. I have remove itunes and reinstalled it and it still will not work!, Please help! Itunes fails to open on my macbook pro. I have remove itunes and reinstalled it and it still will not work!
Please help! Itunes fails to open on my macbook pro. I have removed itunes and reinstalled it and it still will not work!
Try removing the Genius database. In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.
Similar Messages
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My ios update keeps getting stuck on the Restoring iPhone software stage. I uninstalled iTunes and reinstalled it again, but still nothing. Now I can't even use my phone as it shows the plug into iTunes screen. Please help!!!! Thanks,
A Restore first downloads a new copy of iOS to your computer. On a slow Internet connection this can take a long time. How fast is your connection? How long would you expect it to take to download 900 MB?
That's assuming nothing is interfering with the download. Some firewalls and antivirus programs will block the download or slow it down. So you should temporarily disable your security software. Security software can also block the update after the iOS download is complete. -
I just attempted to update my apple iTunes to 11.1.4 which resulted in the msvcr80.dll error message. I followed all of the instructions to move the .dll's to the desktop, I removed iTunes via the control panel, and now I can't get past the Service 'Apple Mobile Divice failed to start. Verify that you have sufficent privilidges to start systems services. I now have no iTunes on my laptop, can't reinstall iTunes, and I am pulling my hair out because I can not figure out how to send an e-mail to Apple because I bought my iPad just over a year ago. PLEASE HELP!!!
V/r "TRACER"
CDR Harold W. "TRACER" Valentine, SC, USNSolving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80. -
I got an iPhone 4 a week ago. I synced my iTunes once and now I want to change what albums and playlists are on my phone. When I try to do this, iTunes threatens to remove all my apps. Of course, Apple's support is no help. I know there has to be a way to add and remove whole albums and playlists like on the music tab on the device, so please don't tell me to uncheck/delete everything from my iTunes that I don't want and re-sync. That is not helpful and not the issue. How do I get around it threatening to remove all my apps?
On the MacBook, go to System Preferences > Security & Privacy > Privacy > Advanced > Disable remote control
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I can't sync my iphone to itunes i get this error message "Iphone could not sync because the sync failed to start" Help? both my computer windows and my phone are on the current versions of ios and itunes
Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H. -
I am running Windows 7, ITUNES 10.6.3.25. I am unable to see my Iphone/sync my iphone in Itunes. I have uninstalled all components of Itunes and downloaded the newest version to no avail. Please help.....Thanks
I am attaching the Diagnostics data below:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Inspiron N7010
iTunes 10.6.3.25
QuickTime not available
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0016AA9C0126E318
Current user is not an administrator.
The current local date and time is 2012-07-05 11:42:18.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod (5th generation) running firmware version 1.3
Serial Number: 8L643QK9V9R
iPhone 4 (CDMA) running firmware version 5.1.1
Serial Number: C8RG57F0DDP8
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.I did all that HT1925 recommended and it was no help. My computer still won't recognize my iPhone. Often trying to start Apple Mobile Device Service fails with an error message that it starts and then stops immediately.
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I recently replaced the hard disk on my macbook pro. As I had lost my original system disks that came with my mac, I paid an authorised Apple Reseller to reinstall OX 10.6.8 and also they reinstalled the data from my Time Machine back up. However, I have noticed a lot of functions no longer work. I was told by Apple Reseller that they only installed system disk I (operating system), but not system disk II (programme disk), as they do not have that disk. I was advised to use Disk II from any macbook pro with an OS 10.6.8 or higher..... I tried that but it did not work as mac would not read that disk. Can anyone please help me solve this problem?
LowLuster wrote:
Rosetta is an Add-On that has to be selected during the install of OS X. It is not installed by default. IIRC during the initial install sequence you have to select Custom or Customize and then select Rosetta...
Or, it the OP's paid technician missed it the first time, he can mount the OS X install DVD on the desktop, open the Optional Installs folder, double click on the Optional Installs .mpkg, and step through the process until arriving at the "Installation Type." There, the OP can check off Rosetta, iPod Support, Qucktime, Printer Support, more fonts, and a bunch of Applications, including Address Book, iCal, iChat, iTunes, Mail, Dictionaries, Safari, and X11 for installation. Both those installs and whatever is on Disk 2 can be installed without starting from scratch.
And while having the original installer DVD's that came with the Mac is the best way to go, the OP can download the 10.6.8 combo updater and run that. Since it's an all purpose updater, it configures itself for the Mac it's run on so, in a sense, it's customization after the fact. If the combo updater is run before Disk 2 is available, it can be run again afterwards. Indeed, I've found that the combo updater can fix problems which normally would call for a reinstallation of the OS; not always but sometimes. -
I'm on a Mac OS X 10.6.8 and all of a sudden one day my iTunes failed to launch. The problem has persisted for months now--I've tried reinstalling, updating all software, removing all music files (which I backed up), I tried Safe Launching it--NOTHING WORKS. Help!! I'm Desperate!
I was existing with my iPhone which is my main music player anyway--and I lost it in a cab yesterday! I need to sync everything (thanks to iCloud most of it is taken care of contacts and calendar wise) and I'm sort of losing hope that this issue can be resolved with the iTunes...
Anyone ever experience this?
Any help is so greatly appreciated!virendrapatidar wrote:
Are you 100% sure that the HDD is totally damaged and there is absolutely no way to recover DATA at all???
Actually the drive might be working fine and there could be a Mac hardware, boot sector malware or cable issue at fault, that can't be determined until the drive is removed from the Mac and a SATA to USB adapter cable used to another Mac, PC or Linux machine.
Even if the file structure is defective there is Data Rescue type software that can read the 1's and 0's of unencrypted data directly off the drive.
If your data is really valuable and worth more than a few thousand dollars, there is Drive Savers which will physically dissect the drive and read the platters directly if the above method fails.
Is it possible.. if I take out the HDD and connect it to some other PC as standby and copy data.. may be its booting section got damaged and it cant boot but it may detect and allow me to copy my data when standby?
Yes it is possible, a piece of software called MacDrive can be installed on the Windows PC and used to read the HFS+ format of the Mac boot drive.
Linux also will read HFS+ format and also fix a lot of problems with drives to get them working.
I suggest you take your Mac to a Linux level geek first to do a hardware evaluation of the drive, a passive image of the drive if it's working so you can later use Data Rescue (no encryption/Filevault) yourself as it takes hours.
If the drive isn't working physically, then consider Drive Savers if you want to part with a few thousand and the drive is not encrypted/Filevaulted.
Forget Apple and many of their type repair shops, they usually don't/won't/can't take the time and just replace your drive and tell you tough luck you should have backed up.
My computer is not working, is my personal data lost? -
I can't open my itunes store. I can open my music library and sync but not open my music store. I have deleted and reinstalled ituens and still not good. Help
I assume you are talking about iTunes on your computer, if so, you will have to remove all Apple programs associated with iTunes:
iTunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application Support (iTunes 9 or later)
Make sure everything that is by Apple is removed including Safari. You can sort by "Publisher", when you uninstall programs. Make sure you have at least one other web browser (like Firefox or Internet Explorer) before removing Safari. That way you can go back to the Apple web site and redownload iTunes later.
Reboot the computer then reinstall iTunes. Everything should work normally. -
I have tried uninstalling and re-installing iTunes and my pc still will not connect with the iTunes Store. I have tried just about every suggestion on the web to no avail, please help.
When I click on the store it just never opens, I do not receive any message. I try to "refresh the page" and nothing. While having the store selected I go to "help" and check for updates and i get a message; "The iTunes updatte server could not be contacted" and it prompts me to check my internet connection which is fine. None of the items under the "Store" respond with anything.
I ran a iTunes Diagnostics/ Under "Which Tests do you want to run" I check only "Network Connections" and the results that I receive is...
Network connectivity:
Network interfaces, verified
iTunes Store connectivity:
Internet connection, verified
Secure link to iTunes Store, FAILED
Does this help? -
Just upgraded to the latest iTunes and iPhoto and now cannot change photos on my iPad, can anyone help please?
Try one or more of the following:
> Restart Your Computer
> Uninstall and Reinstall iTunes
> Reset iPod (nothing will get deleted)
> Look in My Computer (Windows 98, XP) OR Computer (Windows Vista or 7) and see if your iPod is in there.
In some cases (and this happened to me before) plug your iPod in and out your computer a few times. It should get it going. If not, then I strongly recommend starting your computer. -
please help i am going off my mind since i updated my iphone 4 when i go to sync it tells me it can not be used as it requires 10.6.3 or higher
my mac is running on 10.6.8 and i upgraded my itunes to 10.5 everything seems to be in place but the phone is not even being recognised in
devices although it does come up in iphoto if anybody can help i would be very grateful.You have answered your own question:
"requires 10.6.3 or higher"
" i upgraded my itunes to 10.5 "
You need itunes 10.6.3 or later. -
I changed the name of my apple id and now I can't use the app store on my phone correctly because it's using my apple id's old name. I signed out and in on itunes and synced my iphone. Still doesn't work. Help please?
Settings>Store...tap the ID shown...sign out...sign back in with the ID you want to use.
Note: Apps are forever tied to the Apple ID used to originally obtain them. They cannot be updated using any other Apple ID other than the one they were originally obtained with. -
I have a problem with itunes when I sync the saved music and want to sync my iphone 5 ios 7.0.6 no longer passes the music thing is that just stays on "waiting for sync" and not worry please help are more than 400 songs that do not want to hear who are wi
Plawexki wrote:
... do you know if the contacts, photos, messages etc will be wiped?
Yes... Everything will be Wiped and Replaced with what is currently on Your Mac.
SYNCING with iTunes
See here > http://support.apple.com/kb/HT1386
From Here > http://www.apple.com/support/iphone/syncing/
You may find this information of interest...
Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer -
ipod touch 4g wont connect to itunes or come out of recovery mode, its just stuck on the connect to itunes screen and will not come out, i tried doing a restore but something happened and now it wont finish or do anything else please help and my itunes will not see that its connected. i also tried going though control panel and restarting the service and nothing happens. also i tried redoing the driver but its saying it cannot find any drivers for it
lol ok nvm i fixed it
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I have spent far too much time on this new Ipod touch. my son has a 1st generation i touch and asked for a 4th generation 64 for his birthday today. I got it for him last week. got it all set up after HOURS of time with apple and bestbuy. now that I gave it to him- there is another problem!! IT WON'T CONNECT TO SAFARI OR ITUNES OR ITUNES STORE!!! The ipod he had previously is connecting to both just fine, as well as our pc. please help me.
before you answer I have tried restore.Does the iOS device connect to other networks? If yes that tend to indiacte a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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