Broken Backup

Hi there.
I'm receiving posts from my solaris box reporting a broken cron that runs every night. It does a backup of a specific directory to another replica server. This has always ran ok until recently and i can't figure it out. Any help please?
Below is the post and error, and below that is the actual script.
Your "cron" job on thumper02
/opt/admin/sbin/zfs_snapshot_backup_to_remote_host
produced the following output:
Traceback (most recent call last):
File "/opt/python-2.5.1/bin/zfs_snapshot_backups", line 5, in <module>
pkg_resources.run_script('zfs-snapshot-backups==0.1dev-r783', 'zfs_snapshot_backups')
File "/opt/python-2.5.1/lib/python2.5/site-packages/setuptools-0.6c12dev_r85190-py2.5.egg/pkg_resources.py", line 489, in run_script
self.require(requires)[0].run_script(script_name, ns)
File "/opt/python-2.5.1/lib/python2.5/site-packages/setuptools-0.6c12dev_r85190-py2.5.egg/pkg_resources.py", line 1207, in run_script
execfile(script_filename, namespace, namespace)
File "/opt/python-2.5.1/lib/python2.5/site-packages/zfs_snapshot_backups-0.1dev_r783-py2.5.egg/EGG-INFO/scripts/zfs_snapshot_backups", line 164, in <module>
sys.exit(main())
File "/opt/python-2.5.1/lib/python2.5/site-packages/zfs_snapshot_backups-0.1dev_r783-py2.5.egg/EGG-INFO/scripts/zfs_snapshot_backups", line 159, in main
options.verbose
File "/opt/python-2.5.1/lib/python2.5/site-packages/zfs_snapshot_backups-0.1dev_r783-py2.5.egg/EGG-INFO/scripts/zfs_snapshot_backups", line 101, in run
zfs.send_snapshot((filesystem, snapname), remote_host, remote_path, preserve_path=True)
File "/opt/python-2.5.1/lib/python2.5/site-packages/zfs-0.1dev_r781-py2.5.egg/zfs/__init__.py", line 212, in send_snapshot
p1.communicate() # allow cmd1 to terminate
File "/opt/python-2.5.1/lib/python2.5/subprocess.py", line 661, in communicate
stdout = self.stdout.read()
SystemError: Objects/stringobject.c:4089: bad argument to internal function
warning: cannot send 'zpool1/pg-lara-nectar@20110913': Broken pipe
#/bin/sh
#FILESYSTEMS="zpool1/media_farm zpool1/videos zpool1/pg-lara-nectar"
FILESYSTEMS="zpool1/pg-lara-nectar"
REMOTE_HOST="thumper01"
REMOTE_DEST="zpool1/backup/thumper02/zpool1"
CACHE_DIR="/zpool1/database/zfs_snapshot_backups_cache"
if [ "$1" = "-v" ]
then
VERBOSE=1
FLAGS="-v"
else
VERBOSE=0
FLAGS=""
fi
for fs in $FILESYSTEMS
do
/opt/python-2.5.1/bin/zfs_snapshot_backups -F $FLAGS $fs $REMOTE_HOST $REMOTE_DEST $CACHE_DIR
done

Here are a few of the successes:
iPad dropped, now with red screen/background
Re: My iPad display is flickering green
My ipad screen has turned to green!!!!
black ipad screen

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Hi Nick,
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Hello,
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Time Machine disk in corrupted? HELP!

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This may mean that that drive is beginning to fail physically. It may need to be replaced soon.
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PCSuite 6.81.13, N6280, N6610 unable to restore co...

Hello.
I've been looking through topics about restoring phone's data using PCSuite and didn't find any solution to contacts restore fail.
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WindowsXP Home SP2, PCSuite 6.81.13 (UK / PL)
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Now I'm trying to restore phone backup and everything gets restored except contacts.
No matter if I connect via IR, Bluetooth(Windcomm) or supplied cable.
Even tried on a different PC (XP Pro SP2).
First I was sure that it is only impossible to restore contacts to this phone (broken backup file or sth) so I tried to do the same operation on N6610.
I've created backup of N6610 (with few not important contacts), deleted phone's memory and then tried to restore.
Same error. Both my Series 40 phones are unable to restore contacts.
Before I've bought N6280 again I was using (for 48h) N73 model. Backup from 6280 restored perfectly on it, but I don't have access to any Symbian based phone now.
How to get my contacts back (they are all in backup file that don't want to get restored on Series40 phone)? ((((
If you have any solution (maybe newer beta version of PCSuite) or any converter for older 6.7 suite let me now.
Best regards
Sergio
Sergio
Current phone: 6280, V3.81, 6230i
Older phones: 5110,7110,6210,6310i,6610,6230

16-Sep-2006
03:13 PM
manta wrote:
I am not sure did I really get your message right:
You have only one restore file in PC ?
Yes?
Exactly.
16-Sep-2006
03:13 PM
manta wrote:
If so, you can open the backup file with notepad, it will be messy, but if you scroll it through, you will notice that are your contacts(all of the ones that you want), included in that backup file.
So I did.
16-Sep-2006
03:13 PM
manta wrote:
If they are, there should be a way to restore them back tp your phone.
Not exactly.
16-Sep-2006
03:13 PM
manta wrote:
Assuming your phone is OK and it is not for example unlocked with some unofficial measn etc. because that can seriously mess the phone.
Phone is Ok. It was not flashed with any unofficial upgrades. It was buyed from official Nokia retail channel in Poland, charged and then connected to PC.
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I can post PHP source file here if moderators won't ban me for that
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Sergio
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Post your fish-shell tab completion scripts here

Fish shell is not really active nowadays, tab completion scripts are aging and many are missing. Let's fill the gap by collecting our autocompletion scripts here. I start first with a patch to pacman.fish:
55c55
< complete -c pacman -n '__fish_contains_opt -s A -s F -s U' -a '(__fish_complete_suffix pkg.tar.gz)' -d 'Local package'
> complete -c pacman -n '__fish_contains_opt -s A -s F -s U' -a '(__fish_complete_suffix pkg.tar.xz)' -d 'Local package'
and here is bauerbill.fish:
# Completions for bauerbill, using short options when possible
# Based on Giorgio Lando's pacman.fish
# Primary operations
complete -c bauerbill -s A -f -n '__fish_not_contain_opt -s F -s U -s Q -s R -s S -s h' -d 'Add a package to the system'
complete -c bauerbill -s F -f -n '__fish_not_contain_opt -s A -s U -s Q -s R -s S -s h' -d 'Upgrade a package which is already in the system'
complete -c bauerbill -s U -f -n '__fish_not_contain_opt -s A -s F -s Q -s R -s S -s h' -d 'Upgrade or add a package in the system'
complete -c bauerbill -s Q -f -n '__fish_not_contain_opt -s A -s F -s U -s R -s S -s h' -d 'Query the package database'
complete -c bauerbill -s R -f -n '__fish_not_contain_opt -s A -s F -s U -s Q -s S -s h' -d 'Remove packages from the system'
complete -c bauerbill -s S -f -n '__fish_not_contain_opt -s A -s F -s U -s Q -s R -s h' -d 'Synchronize packages'
complete -c bauerbill -o V -f -d 'Display version and exit'
# General options
complete -c bauerbill -n '__fish_contains_opt -s A -s F -s Q -s R -s S -s U' -s d -d 'Skips all dependency checks'
complete -c bauerbill -n '__fish_contains_opt -s A -s F -s Q -s R -s S -s U' -s f -d 'Bypass file conflict checks'
complete -c bauerbill -n '__fish_contains_opt -s A -s F -s Q -s R -s S -s U' -s r -d 'Specify an alternative installation root'
complete -c bauerbill -n '__fish_contains_opt -s A -s F -s Q -s R -s S -s U' -s v -d 'Output more status messages'
complete -c bauerbill -n '__fish_contains_opt -s A -s F -s Q -s R -s S -s U' -l config -d 'Specify an altenate config file'
complete -c bauerbill -n '__fish_contains_opt -s A -s F -s Q -s R -s S -s U' -l noconfirm -d 'Bypass any question'
complete -c bauerbill -s h -f -d 'Display syntax and help for the operation'
# Query options
complete -c bauerbill -n '__fish_contains_opt -s Q' -s c -d 'View the changelog of a package'
complete -c bauerbill -n '__fish_contains_opt -s Q' -s g -d 'Display all packages in the group'
complete -c bauerbill -n '__fish_contains_opt -s Q' -s o -d 'Search for the package that owns file'
complete -c bauerbill -n '__fish_contains_opt -s Q' -s e -d 'List orphan packages'
complete -c bauerbill -n '__fish_contains_opt -s Q' -s m -d 'List all packages which are not in the sync database'
complete -c bauerbill -n '__fish_contains_opt -s Q' -s u -d 'List all out of date packages in the system'
complete -c bauerbill -n '__fish_contains_opt -s Q' -s s -d 'Search each locally installed package for regexp'
complete -c bauerbill -n '__fish_contains_opt -s Q' -s i -d 'Display information on a given package'
complete -c bauerbill -n '__fish_contains_opt -s Q' -s l -d 'List all files owned by a given package'
complete -c bauerbill -n '__fish_contains_opt -s Q' -s p -d 'Apply the query to a package file and not to an installed package'
# Remove options
complete -c bauerbill -n '__fish_contains_opt -s R' -s c -d 'Remove also the packages that depends on the target packages'
complete -c bauerbill -n '__fish_contains_opt -s R' -s k -d 'Remove the database entries only'
complete -c bauerbill -n '__fish_contains_opt -s R' -s n -d 'Ignore file backup designations'
complete -c bauerbill -n '__fish_contains_opt -s R' -s s -d 'Remove also the dependencies of the target packages'
# Sync options
complete -c bauerbill -n '__fish_contains_opt -s S' -s c -d 'Remove old packages from the cache; if iterated, remove all the packages from the cache'
complete -c bauerbill -n '__fish_contains_opt -s S' -s e -d 'Install only the dependencies of the target packages'
complete -c bauerbill -n '__fish_contains_opt -s S' -s g -d 'Display all packages in the group'
complete -c bauerbill -n '__fish_contains_opt -s S' -s i -d 'Display informations for the target package'
complete -c bauerbill -n '__fish_contains_opt -s S' -s l -d 'List all packages in the repository'
complete -c bauerbill -n '__fish_contains_opt -s S' -s p -d 'Display URIs for target packages and dependencies'
complete -c bauerbill -n '__fish_contains_opt -s S' -s s -d 'Search packages and descriptions in the repos for regexp'
complete -c bauerbill -n '__fish_contains_opt -s S' -s u -d 'Upgrade all packages that are out of date'
complete -c bauerbill -n '__fish_contains_opt -s S' -s w -d 'Only download the target packages'
complete -c bauerbill -n '__fish_contains_opt -s S' -s y -d 'Download a fresh copy of the master package list from the servers'
complete -c bauerbill -n '__fish_contains_opt -s S' -l ignore -d 'Ignore upgrades of the target packages'
complete -c bauerbill -n '__fish_contains_opt -s S' -l noprogressbar -d 'Do not show a progressbar when downloading files'
# Complete with local packages
complete -c bauerbill -n '__fish_contains_opt -s A -s F -s U' -a '(__fish_complete_suffix pkg.tar.xz)' -d 'Local package'
# Complete with installed packages
complete -c bauerbill -n '__fish_contains_opt -s Q -s R' -a '(pacman -Q | cut --delim " " --fields 1)' -d 'Installed package'
# Complete with packages in the repos
complete -c bauerbill -n '__fish_contains_opt -s S' -a '(pacman -Sl | cut --delim " " --fields 2 | sort)' -d 'Repo package'
# Bauerbill specific switches
complete --command bauerbill --condition '__fish_not_contain_opt aur' --long-option aur --description 'Compile package using the Arch User Repository'
complete --command bauerbill --condition '__fish_not_contain_opt abs' --long-option abs --description 'Recompile package using the Arch Build System'

duply.fish
# Completions for duply
# Author: SanskritFritz (gmail)
# First parameter is the profile name, or 'usage'
complete --command duply --no-files --condition '__fish_is_first_token' --arguments '(/bin/ls /etc/duply ^/dev/null) (/bin/ls ~/.duply ^/dev/null)' --description 'Profile'
complete --command duply --no-files --arguments 'usage' --description 'Get usage help text'
# Second parameter is a duply command
complete --command duply --no-files --condition 'not __fish_is_first_token' --arguments 'create' --description 'Creates a configuration profile'
complete --command duply --no-files --condition 'not __fish_is_first_token' --arguments 'backup' --description 'Backup with pre/post script execution'
complete --command duply --no-files --condition 'not __fish_is_first_token' --arguments 'bkp' --description 'Backup without executing pre/post scripts'
complete --command duply --no-files --condition 'not __fish_is_first_token' --arguments 'pre' --description 'Execute <profile>/pre script'
complete --command duply --no-files --condition 'not __fish_is_first_token' --arguments 'post' --description 'Execute <profile>/post script'
complete --command duply --no-files --condition 'not __fish_is_first_token' --arguments 'full' --description 'Force full backup'
complete --command duply --no-files --condition 'not __fish_is_first_token' --arguments 'incr' --description 'Force incremental backup'
complete --command duply --no-files --condition 'not __fish_is_first_token' --arguments 'list' --description 'List all files in backup (as it was at <age>, default: now)'
complete --command duply --no-files --condition 'not __fish_is_first_token' --arguments 'status' --description 'Prints backup sets and chains currently in repository'
complete --command duply --no-files --condition 'not __fish_is_first_token' --arguments 'verify' --description 'List files changed since latest backup'
complete --command duply --no-files --condition 'not __fish_is_first_token' --arguments 'purge' --description 'Shows outdated backup archives [--force, delete these files]'
complete --command duply --no-files --condition 'not __fish_is_first_token' --arguments 'purge-full' --description 'Shows outdated backups [--force, delete these files]'
complete --command duply --no-files --condition 'not __fish_is_first_token' --arguments 'cleanup' --description 'Shows broken backup archives [--force, delete these files]'
complete --command duply --no-files --condition 'not __fish_is_first_token' --arguments 'restore' --description 'Restore the backup to <target_path> [as it was at <age>]'
complete --command duply --no-files --condition 'not __fish_is_first_token' --arguments 'fetch' --description 'Restore single file/folder from backup [as it was at <age>]'
# Options
complete --command duply --no-files --long-option force --description 'Really execute the commands: purge, purge-full, cleanup'
complete --command duply --no-files --long-option preview --description 'Do nothing but print out generated duplicity command lines'
complete --command duply --no-files --long-option dry-run --description 'Calculate what would be done, but do not perform any backend actions'

Imac - How stop ipad access to all users please?

Just bought the beauuuutiful 27" 3tb fusioned i7 Imac, and incredibly happy, of course
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Yup, it's the exact same problem I had with Mozy. The developers have not written their software properly for the multi-user OS X platform. As jsd2 says above, software designed to back up a whole system should run with root privileges, and they appear to have written theirs with user privileges instead. Major bug.
You *should not* adjust the permissions of your user folders. That will create security and stability issues. You should contact Memeo support and ask them to fix their broken backup software.
When I tried this with Mozy, they recognized the problem, but told me that it wouldn't be fixed. They told me, as a workaround, to "just log in to each one of your five user accounts individually and run the backup software five times" I immediately cancelled my Mozy subscription and deleted their broken software. I suspect you may very well end up going down the same road with Memeo.

I think my hard drive is broken and I need a backup - urgent!

Last night I updated my Mac's (Macbook Pro from January 2012) software for the first time in a few months. I had three updates, one of which was a security update from this month. Everything installed, though it took a bit longer than usual, then the computer rebooted. While rebooting, my screen froze with a spinning colour wheel and the pop-up from the update; the progress bar was about a quarter done and it said "writing files..." underneath. I quickly Googled on my phone if it was safe to force a shut down and read that it was. Then I went to bed thinking, "I'll start my computer in safe mode tomorrow morning and be sure to buy an external hard drive this week." (I know, I KNOW I am an idiot for not doing this sooner; my excuse is that I didn't have the money and I always forgot about it when I went out to run errands. I thought about just paying for extra Dropbox but I recently moved countries and don't have a credit card anymore. I've already been beating myself up over this for hours.) I have been looking up a LOT of things and have read so much that could be relevant to my situation, but there is always something that is slightly different so I thought I would explain my own situation in detail. (And sorry about the spelling mistakes, with my Mac shot I had to switch to a laptop I can't stand using.)
Well, I woke up the next day and started the Mac in safe mode. It took a long time, but a quick Google search showed that was normal too. I clicked around a bit, thought about opening Disk Utility, but didn't because the Apple article I was reading about safe mode didn't mention it. I opened Finder, clicked the Apple and hit and restart, and that is when the trouble began.
When trying to start normally, there was a progress bar under the grey apple. I had never seen it before for a normal start-up. Eventually the Mac just shut down. I tried starting it in safe mode again, it also shut down a fraction of the way into the progress bar.
Next I ran Disk Utility. When verifying my Macintosh HD, I got errors such as "incorrect number of threads when running" and something about an incorrect catalog. At the end of the verification, I got the prompt that Disk Utility needed to repair the files. I clicked Repair, it started to fix things, but eventually red errors still came up and got the message "Disk Utility can't repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files."
At this point I raced to the nearest electronics store, money be damned, and came home and attached my new hard drive to the Mac. It was recognized on the left side when I opened Disk Utility again. When I selected my hard drive and clicked "New Image" and selected the destination as my new hard drive, I very quickly got the error "Unable to create disk image using disk utility (error -61)".
After a brief mental breakdown I shut down the computer again and rebooted in single-user mode. I typed "fsck -fy", a few lines of text entered immediately, then I hit enter. It started searching until it ended with the error "The volume Macintosh HD could not be fully verified." Now I've turned the Mac off and don't plan on turning it back on until I have a solution.
One suggestion that I have read on all of these walk-throughs is to insert the installation disk that comes with your Mac. Well, I definitely never had one and now I can't get on my Mac to put OS X Recovery on a USB.
I am ordering DiskWarrior later today when I can borrow a credit card, it should get here in less than 48 hours according to the German company that sells it here. Will that be too late for my files? Is there anything else I can try for getting my data off my Mac? I tried to use Time Machine when I first got the Mac but for some reason didn't, either it was too complicated for me as a new user or there were monthly payments involved or something. In any case, when I tried to restore a backup using Time Machine, no options came up.
Is it possible this was caused by the software update or is it just a horrible coincidence? I have never had any problems with my Mac before so I just cannot believe these two things are unrelated.

In case anyone comes across this thread while having similar problems, here is how the rest of the situation played out:
Alsoft did not get in touch by the time I had my Apple store appointment. At the Genius Bar, the Genius who was helping me tried Target Disk Mode as well as a few other tests to determine if it was the cable attaching the hard drive or the hard drive itself that was broken. It turns out the hard drive was the problem and there was nothing that could be done to recover the files. I asked if I could keep the hard drive and, being under Apple Care, I could buy it for 157 euros (about $225), which I agreed to do before I left.
By the end of the day I had heard from Alsoft, who said it's usually possible to "rent" the hard drive from Apple with a deposit and then return it to them after a few days. It is then possible to attach the old hard drive to your fixed Mac, run DiskWarrior, and make a report that can determine the state of your files (I think - didn't get a lot of details). In any case, the guy that emailed me from Alsoft said it was probable that the files could be retrieved despite everyone at the Apple store trying not to let me get my hopes up.
In any case, it all turned out wonderfully in the end - I went to pick up my Macbook a week later and Apple had been able to transfer everything (except a few pieces of music) from the old hard drive onto the new one! I didn't have to pay to keep the old drive either. And of course, the first thing I did when I started using my Mac again was make a backup using Time Machine. (And since then I've realised that I'm actually running Lion instead of Mountain Lion, oops.)
So if you find yourself in a similar situation, be sure to contact Alsoft as it seems like there are still other ways to retrieve your files.

My iphone is broken,and i came to store to change a new one today. When I come home, I found I lost my backup and may be mistake is made during before backup.The information in my previous iphone is really important for me? how can I get the backup back?

my iphone is broken,and i came to store to change a new one today. When I come home, I found I lost my backup and may be mistake is made during before backup.The information in my previous iphone is really important for me? how can I get the backup back?

If you don't have a backup then the only possible solution is to go back to the store and see if they can get your old phone and create a backup of that. I know very often that Apple employees will wipe the returned iPhones clean before shipping them back to wherever they ship them.
When you say your old phone was "broken" does this mean it is dead and won't turn on?
Do you have a Time Machine backup of your computer, or a clone that might have this info on it?
Other than that I hate to say you may be out of luck. Time Machine and/or a cloning program performed regularily will inevitably save your a** in situations like this.
Good luck
PM

How do I restore files from TM backups with broken links?

I have Time Machine backups with broken links all over the more recent backups.
I get the message "The alias “xxx” can’t be opened because the original item can’t be found." whenever I click on one of the links.
I have made the backups on my external usb backup drive before before upgrading my internal disk to a larger one.
Two questions: 1) How can I recover the files? 2) What happened, how can I repair the backup if possible?
The sequence of events was: Made the latest backup. Apple ran extended diagnostics overnight at the store and did a reinstall of the OS (10.8.2). I passed on restoring the backup and went to an authorized service center and had them put in a new tera-byte drive. I deleted (in the star-wars display) the oldest two and a middle backup leaving the Aug, Oct, and latest Nov. backups.
Now I see 100's 1000's of bad links. If I look at the backup (just look) with finder I can see directories for July and Sept in addition to the ones I didn't delete.
It appears that the files are probably all there and I could recover them a few at a time if I poke around.
I am tempted to do this before trying to repair the disk. Yes, it will take me ages; but I would rather take the time than a chance at doing -Anything- that could even possibly make things worst. I can see 3 senarios and wonder if anyone can say what would be best. And by best I mean **Safest**.
1) Go in TM to the Aug backup that seems to have no (or maybe only a few) broken links and restore that; then move in TM to newer backups and restore one folder or file at a time on top of it.
2) Do the same thing with a restore of Aug but then use the finder to copy newer files from the backup disk to the new disk.
3) Do essentially the same thing; but do it all in finder.
Of course that still begs the question of what happened and if the backup can be repaired; but to me, that is secondary to getting the data back.
fyi- I have looked at the TM hints and debug-repair file. I realize I can try a repair disk but I am tempted to try to get the data 1st unless someone is Sure a repair won't mung the data more.
Thanks

The section titled "Restoring data from Time Machine backups" in the following may help: http://support.apple.com/kb/HT1427

My iPhone 5c has a broken screen and won't let me swipe. I got a new iPhone 5c, but want my stuff to backup to it. I haven't backed my old one up in over a year because the storage is full. How would I back it up to iCloud on a Dell or Toshiba computer?

My iPhone 5c has a broken screen and won't let me swipe. I got a new iPhone 5c, but want my stuff to back up onto it. I haven't backed up my old one in over a year because there's not enough storage. How would I back up on iCloud to a Dell or Toshiba computer?

Hi Linda Loo Loo,
If you have backed up previously to iTunes on a specific computer, even if it has been a while, you may be able to still backup even if you are unable enter the passcode on your iPhone due to a damaged screen. You may find the following article helpful:
If you have previously synced your device with iTunes, you may be able to reset the passcode by restoring the device:
Connect the device to the computer with which you normally sync and open iTunes.
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
When the backup and sync is complete, restore your device.
When iOS Setup Assistant asks to set up your device, choose "Restore from iTunes backup".
Select your device in iTunes and choose the most recent backup of your device.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Regards,
- Brenden

Don't see photos from icloud. Replaced broken 4s w/new phone. Help! How do I get photos back? They don't show up on icloud online but phone says broken phone was backed up yesterday under manage storage. How do I use this backup?

Please help. Replaced broken phone w/new 4s. I did as the genius bar guy said and did reset>erase all content and settings at home because he said it would take too long in the store. Last time I had to replace my phone, all the photos and video were there. Now they're not. I had set up icloud but when i typed in "my restore from icloud", nothing came up. I NEED those pictures and videos. They're the last photos and videos I have of my mother who passed away recently. Please I need them back. I feel like I've lost her all over again. Please someone help. I went to icloud>storage & backup>manage storage and i see that those pictures were backed up yesterday yet I don't see any pictures or picture icon in icloud.com. Please someone help me get those pictures back. They're priceless and they're the last I have left of my mother.

If this is your first sync and there is already data on the phone, perform the steps listed below. This will transfer your apps and other media purchased from the iTunes store to your iTunes library, perform a manual backup and restore, then sync the iTunes media back to the phone from your iTunes library. This will not transfer media from other sources such as music from your ripped CDs. As you said you never synced before, I assume all of your apps, music and other media was purchased from the iTuens and App stores. If this is correct, you won't lose anything.
Download and install iTunes: http://www.apple.com/itunes/.
Launch iTunes, go to the View menu and click to check Show Sidebar.
Go to iTunes>Preferences>Devices (Edit>Preferences>Devices if using Windows) and check "Prevent...from syncing automatically".
Go to Store>Authorize This Computer and authorize all Apple IDs used to purchase apps and other iTunes media (music, podcasts, movies, tv shows, etc.) on your phone.
On her phone, go to Settings>iCloud>Storage & Backup and turn iCloud Backup to Off.
Connect her phone to your computer and in iTunes go to File>Devices>Transfer Purchases to transfer your purchased media to your iTunes library.
Right-click on the name of the phone on the left side of iTunes and click "Reset Warnings".
Right-click on the name of the phone again and click "Back Up" to back up the phone.
Right-click again and choose "Restore from Backup...", select the backup you just made to restore from and restore the backup to your phone. If prompted to back up again, decline.
Go to the Info tab and make sure nothing is checked so you aren't syncing calendars, contacts, etc. with iTunes.
Go to the Summary tab and select This Computer under Automatically Back Up.
Check the other tabs to confirm that your sync settings are the way you want them.
Click Apply at the bottom to sync your phone.

I have broken my screen and cannot access my iphone. I have an icloud account which I have used to back up my phone previously but nothing is showing on the website. How can I backup my data?

I have broken my screen and cannot access my iphone. I have an icloud account which I have used to back up my phone previously but nothing is showing on the website in contacts etc. As I can enter my pin I cannot connect it to a laptop. Is there anyway of backinh up my data, pictures etc?

No there isn't. If you check iCloud, you are not showing any backups at all? Did you have the phone set to sync contacts in iCloud, or were you just backing up to iCloud? If you were just backing up, then you should be able to access the backup, but if you were not syncing, then you probably cannot see the contacts in iCloud. You would have to wait until you restore from the backup to see them. You will probably have to go onto the iCloud website to erase and remove the device from Find My iPhone if you want to clear it off.

I backed up my broken ipad, returned it to Apple got it replaced and have now accidently backup'd on my computer over the top of my original Ipad Back up. how do I get previous copy of my back up??

i backed up my broken ipad to my computer yesterday, returned it to Apple & got it replaced today and have now accidently backup'd on my computer over the top of my original Ipad Back up from yesterday. Can anyone advise how do I get previous copy of my back up??

Look at this knowledge base article on iOS backups to iTunes, note where the backups are kept for your type of computer, Windows or Mac, go to that Library location and see if there are any other files with the same name as the current backup but with a different extension and date/time stamp. If so you can edit the extension of the current backup and then change the extension of the previous backup so it looks like what was on the current and the do a restore. iTunes will think the older backup is now new and use it to restore.
If there are no such files then you over-wrote the backup and it is gone.

Broken Backup

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