Broken PDF Bookmarks from Word doc with Headings

This used to work with older versions of Acrobat Pro (I have the latest version of Acrobat 8 pro). I just author a Word doc which has headings, and then I use the Acrobat menu in Word to create the PDF, making sure "Create Bookmarks from Word Headings"is selected.
The resulting PDF does indeed have the PDF Bookmarks there correctly, but they do not point to the locations of the headings in the actual document. In other words, they're not really bookmarking anything.
Can someone confirm the workflow that is supposed to ensure the bookmarks will actually point to the heading locations? What else could be wrong?
Thanks in advance! Attaching source word file (rename xml extension to docx) and resulting PDF file.
SK

Thanks Bill. I am using 8.1.4, and Word 2007. Don't really want to downgrade though (it's been around for several years now). One thing I've been wanting to try is re-installing to the latest PDFMaker COM Add-in (PDFMOfficeAddin.dll), but I don't know how to. The add-remove programs doesn't seem to allow me to re-install individual components.
Just to confirm, the PDF bookmarks are meant to point to the Word heading locations, correct? I was wondering if you could try converting the Word file (just rename the .xml extension to .docx), and looking at the resulting PDF bookmarks. If they work as expected for you, then it's definitely something about my particular system configuration.
The Word headings to PDF bookmarks feature is so basic, and Word 2007 has been around for several years now, if there was a problem with it I'm sure there would be a fix from Adobe by now.
Thanks for any further insights!
SK
PS - Are other people experiencing the issue I am running into? Trying to gauge if this is a common problem...

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On Apr 10, 2013, at 4:10 PM, AdityaKalania wrote: Replies in RED below:
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created by AdityaKalania in Adobe Reader - View the full discussion
Hi,
Which web browser are you using to view the PDF? Safari 5.1.8
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http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-5224223-317859/430-90/floating +toolbar.JPG
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Message was edited by: shell_l_d

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