BSP Application for starting Web UI in CRM 2007 (6.0) using SE 80

Hi All,
Could you let me know the name of the BSP application that I need to execute using SE80 transaction
in CRM 2007 (6.0) to start the Web UI from the CRM GUI. Also, let me know if there is any other way
(tcode... etc) to start Web UI from GUI.
Thanks in advance.
--R D

You can use BSP Appl CRM_UI_FRAME to start the WebUI in 6.0 version.
Also you can create a favorite in the start menu, right click on fav and select add other object, then choose BSP application and put application name as CRM_UI_FRAME, some description and start page as default.htm. Thats all now you can directly click on that favorite and launch the WebUI
Regards,
Shobhit

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Dear All,
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How do i do that???
rgds
Chan

Hi Chan,
u r on right track.
Save the changes that you make to the field group (entering a default value and tick 'read-only')
I hope you are changing the field-group in CRMC_BLUEPRINT_C.
after u have saved the canges to the fieldgroup, you need to re-gerenate the layout.
Layout of User Interface (People-Centric UI) -> Application Element -> Field Group -> Layout Generation.
Enter the name of the fieldgroup that u just changed.
First run it as it is (with the "Only Check Field-Groups" ) to see if it is running into any errors.
If there are no errors, Make sure that you remove the "Only Check Field-Groups" option and then execute.
The layout will b generated and you should see the desired changed now.
Hope this helps. / reward points if helpful..
Regards,
Raviraj

One Search service application for multiple web applications in a single server

We are planning to host 17 Web applications in a single Server. Do I need to create search service application for each web application or I need to create one Search service application , create a Content source for each web
application and create a Result source for filtering. Which is the best approach. And which approach takes more RAM memory.
In my application I am using Search web part, "Recently Changed Items", "Popular Items" web parts. when I created only one one Search Service application for all web applications and using Result sources ,
I am not getting the results. What could be the problem.

Hi,
One SSA is ok, but you should think about access rights. If the access is clear cut between all the web apps you should be ok with one SSA. Multiple result sources limiting on content source also works, but could easily be bypassed.
Multiple SSA's will eat up RAM/CPU like a mother :)
As for popular etc.. it could be due to how those sources are set up, but haven't investigated or tested this much.
Thanks,
Mikael
Search Enthusiast - SharePoint MVP/MCT/MCPD - If you find an answer useful, please up-vote it.
http://techmikael.blogspot.com/
Author of Working with FAST Search Server 2010 for SharePoint

How to secure BSP applications for external users on the internet?

I posted this question under Enterprise Portal forum but got no response. I am hoping some of you experts in this area can help.
We have developed BSP applications and set them up as iViews in Enterprise Portal 6. Our portal implementation will be used by external users.
We have security concerns that the access to the BSPs allows external users direct access to the R/3 system. We were told that we should use ITS application instead of BSP application for external users.
Do any of you have any insight into how we could work around the security problem with BSP applications, or BSP applications in EP6? Your help will be greatly appreciated.

In sense they are correct as to whether it is more secure or not would have to be a call by people who are more of an expert than myself.
But I can see there point the BSP runs directly on the system and uses the system security where as the ITS is basically just an RFC call. However for us we use a 620 server with BSP's and make RFC calls to our R/3 systems thus keeping people of the R/3 directly - however we are not opened to the Internet.
If your message is answered please remember to mark it solved so others searching in the future can find the solved ones quicker - just click on the yellow star.

XML scheme and Web services enhancement for MS Word integration in CRM 2007

Hi,
I am trying to use the Template designer and the web services tool in order to create a MS Word template for the quotation.
We have created a new web service, using the Web Service Tool
(transaction BSP_WD_CMPWB, type WS_DESIGN_TOOL). I can use this web service when creating a quotation word template and everything works fine.
I need to enhance the web service with some custom fields and logic. I found the blog:
Web-services enhancement for MS Word integration in CRM 2007
/people/community.user/blog/2008/11/18/web-services-enhancement-for-ms-word-integration-in-crm-2007
The blog describe how to enhance the web service, extend the output
structure etc.
We have done all the steps in the blog, and everything looks fine. When
we test the web service, using the Web Service Navigator, all the new
fields we added to the output structure are displayed. The WSDL
document also looks fine, displayed from the Web Service
Administration.
The problem occur when try to create the word template using the
Template Designer. The XML scheme is not displayed in the word
document. This only happens if we use an enhanced web service.
Anyone familiar with this issue?
Kind regards,
Johan Wigert

Hi,
You may have to upgrade your MS word 2003 to MS Word 2007.
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Regards,
Sandeep Chavan

CRM - BSP applications - Getting started

Hi Experts ,
I have a knowledge of BSPs used in R/3.
and for my project requirement now i am asked to study CRM BSPs.
And i am not aware of the CRM BSP applications at all.
what is the difference between BSPs and CRM BSPs ??
Can anybody give me a Document containing overview of CRM BSP applications?
Also for this do i need the knowledge of CRM functional areas?
Regards,
Ashish Shah

Hi Ashish,
CRM BSPs and R/3 BSP are similar. They are similar, if you are designing custom BSPs.
In CRM we have SAP standard BSP applications which were develped on MVC architecture. They are 1) CRM_IC ( CRM Interaction Center) 2) CRM PCUI
These are standard SAP developed BSP application which are ready to work.
Each customer using CRM system, may need some customization in these Applications.
So in CRM we will work on These standard BSP applications as well on Custom build applications, depending on customer needs.
Thanks,
Babu

The work item linked to bsp application can not be executed in CRM webUI

Hi all,
    1. i have configured workflow in SAP GUI. And i have linked one activity to bsp application(link to the task with bo WEBSERVICE and method PROCESSDIALOG).
    2. When i start the workflow and click the workitem in workflow inbox, then the bsp page will pop up.
    3. In CRM webUI, you can find all the workitems under CRM webUI worklist as the same as SAP GUI. And when i execute the workitem in webUI. a error appears as 'Dynamic navigation for object WEBSERVICE and action F not supported'.
In a word i want to link my customized bsp application with wokitem in CRM webUI .
any suggestion ? ths

Frankly, I am not aware of CRMGUI but in general, the way we assign is
1. Initially we define a external service ( WF_EXTSRV).
2. Then by using that definiton we'll create a task.
3. The task created in the second step, we use in the workflow.
4. Now when ever any user tries to execute the workitem then it directly opens the BSP application.
Before doing all the above steps one should make sure that the service is ACTIVE in SICF txn, and what ever the parameters that are required to pass the BSP application must be defined in the WF_EXTSRV.
IF you want the workitem to appear in the UWL you need to register the task in SWFVISU txn with the visualization parameters APPLICATION. and the task as BSP standard application.

Survey BSP application for never answered surveys

Hello Experts, 
I need to launch the BSP application CRM_SVY_SERVER for an order whose survey hasn't been answered yet. 
 
Let me explain it better: 
The customer survey is properly setup, I'm able to answer it in CRMD_ORDER and see the results in CRM_SURVEY_SUITE. 
Now I need to enable answering for an order from the BSP application mentioned. But to create an answer in this application, relating to an order, I need to provide the valueguid of the answer (table CRM_SVY_DB_SVS, field VALUEGUID). 
 
The main problem is: The valueguid of the answer doesn't exist yet, as the survey wasn't answered yet. If I pass the order header guid (CRMD_ORDERADM_H-GUID) to the application, it says: "Survey not found". 
 
Is there a way to pass the order header guid (CRMD_ORDERADM_H-GUID) to the BSP application, so it creates the answer valueguid automatically? How this BSP application deals with surveys never answered? 
I think i'll have to code a little bit, to instantiate a survey and get a valueguid, before calling the BSP application. If you have any ohter idea, please let me know. 
 
Sorry for the long text, its just a lot of details. 
 
Regards, 
Rafael Schaffer 
 

Hi Rafael,
I'm not sure what's the error. I'll give sample code that's already working in my CRM system. It may give you some ideas.
REPORT ZTEST3.
INCLUDE:CRM_OBJECT_KINDS_CON,
 CRM_OBJECT_NAMES_CON.
DATA: s_orderadm_h TYPE crmt_orderadm_h_com,
 t_orderadm_h TYPE crmt_orderadm_h_comt,
 s_input_fields TYPE crmt_input_field,
 t_input_fields TYPE crmt_input_field_tab,
 s_field_names TYPE crmt_input_field_names,
 t_field_names TYPE crmt_input_field_names_tab,
 s_activity_h TYPE CRMT_ACTIVITY_H_COM,
 t_activity_h TYPE CRMT_ACTIVITY_H_COMT,
 s_objects_to_save TYPE crmt_object_guid,
 t_objects_to_save TYPE crmt_object_guid_tab,
 s_saved_objects TYPE crmt_return_objects_struc,
 t_saved_objects TYPE crmt_return_objects.
***** SURVEY**********
DATA: lead_guid TYPE guid_32,
 activity_guid TYPE guid_32,
 lead_id TYPE crmt_object_id,
 activity_id TYPE crmt_object_id,
 valueguid TYPE crm_svy_db_sv_guid,
 valueversion TYPE crm_svy_db_sv_vers.
DATA: survey_value_guid TYPE guid_32,
 it_values TYPE CRM_SVY_API_STRING_T.
DATA: et_survey_param TYPE CRM_SVY_API_PARAMETER_T,
 it_survey_param TYPE CRM_SVY_API_PARAMETER_T,
 wa_survey_param TYPE CRM_SVY_API_PARAMETER,
 cs_evaluation_infos TYPE CRM_SVY_RE_TAR_OBJ.
DATA: o_survey_runtime TYPE REF TO cl_crm_svy_runtime,
 o_surveyvalues TYPE REF TO cl_crm_svy_values,
 t_application_params TYPE crm_svy_api_parameter_t,
 t_all_values TYPE survy_t_all_values.
DATA: value TYPE string.
****** END SURVEY *****
DATA: guid_h TYPE CRMT_OBJECT_GUID,
 guid_i TYPE CRMT_OBJECT_GUID,
 process_type TYPE CRMT_PROCESS_TYPE,
 item_type TYPE CRMT_ITEM_TYPE,
 object_type TYPE CRMT_SUBOBJECT_CATEGORY,
 process_mode TYPE CRMT_MODE,
 it_survey_ui TYPE CRMT_SURVEY_UI_TAB.
* Fill required structures
CLEAR: s_orderadm_h, t_orderadm_h.
s_orderadm_h-object_id = 'BUS2000126'."'BUS2000108'.
s_orderadm_h-process_type = 'ZCRC'.
s_orderadm_h-description = 'Description nih'.
APPEND s_orderadm_h TO t_orderadm_h.
****** ADD FIRST PROPERTY TO INPUT FIELDS -> ACTIVITY_H
CLEAR: s_input_fields, t_input_fields .
s_input_fields-ref_kind = gc_object_kind-orderadm_h."'A'.
s_input_fields-objectname = gc_object_name-activity_h."'ACTIVITY_H'."'LEAD_H'.
CLEAR: s_field_names, t_field_names.
* in order to get location and external reference no values, their fieldnames must be added to these
s_field_names-fieldname = 'ACT_LOCATION'. APPEND s_field_names TO t_field_names.
s_field_names-fieldname = 'CATEGORY'. APPEND s_field_names TO t_field_names.
s_field_names-fieldname = 'EXTERN_ACT_ID'. APPEND s_field_names TO t_field_names.
s_input_fields-field_names = t_field_names.
APPEND s_input_fields TO t_input_fields.
****** END FIRST PROPERTY TO INPUT FIELDS -> ACTIVITY_H
****** ADD SECOND PROPERTY TO INPUT FIELDS -> ORDERADM_H
CLEAR: s_input_fields.
CLEAR: s_field_names, t_field_names.
s_input_fields-ref_kind = gc_object_kind-orderadm_h ."'A'.
s_input_fields-objectname = gc_object_name-orderadm_h."'ORDERADM_H'.
*Subtable FIELD_NAMES
s_field_names-fieldname = 'DESCRIPTION'. APPEND s_field_names TO t_field_names.
*/Subtable FIELD_NAMES
s_input_fields-field_names = t_field_names.
APPEND s_input_fields TO t_input_fields.
****** END ADD SECOND PROPERTY TO INPUT FIELDS -> ORDERADM_H
CLEAR: s_activity_h, t_activity_h.
s_activity_h-ACT_LOCATION = 'Location nih'.
s_activity_h-EXTERN_ACT_ID = 'Extern ref no nih'.
s_activity_h-category = 'ZC1'.
APPEND s_activity_h TO t_activity_h.
* Create activity
CALL FUNCTION 'CRM_ORDER_MAINTAIN'
 EXPORTING
* it_lead_h = t_lead_h
 it_activity_h = t_activity_h
* it_partner = t_partner_h
* iv_collect_exceptions = ''
 CHANGING
 ct_orderadm_h = t_orderadm_h
 ct_input_fields = t_input_fields
 EXCEPTIONS
 error_occurred = 1
 document_locked = 2
 no_change_allowed = 3
 no_authority = 4
 OTHERS = 5.
IF sy-subrc <> 0.
* MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
* WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
* Get GUID of created LEAD for later saving
READ TABLE t_orderadm_h INTO s_orderadm_h INDEX 1.
CLEAR: s_objects_to_save.", t_objects_to_save.
*s_objects_to_save = lead_guid = s_orderadm_h-guid.
s_objects_to_save = activity_guid = s_orderadm_h-guid.
APPEND s_objects_to_save TO t_objects_to_save.
*** continue to next post
because of SDN forum limitation (2500 line of code from [this link|Formatting issues in SDN postings (character limit and code tags);) , please see my next post to continue my code

Calling a BSP application on a Web-Dynpro screen

Hi all,
We have a requirement as below:
In the SAP Standard Web-Dynpro screen we have a Tab-strip control, where there are 2 tabs.
We need to enhance the tab-strip control and add a new tab. On the same tab we need to call a BSP application.
It meas when we select the tab we should be able to see a specific BSP Application there.
How can this be made possible?
One way that I can think of is by creating the Service calls... However, I am not sure how can the service call can be created and used to call a BSP App to be displayed on the screen.
Waiting for your replies.
Regards,
Kunjal Patel

Hi Thomas,
Thanks for the reply. It was quite helpful in analyzing the available options for the development.
Now, with the further analysis from your inputs, following are the findings:
1. BSP is a Stateful BSP.
2. Yes, We are using this web-dynpro in the portal. How can we go about with the alternative way suggested by you about the iView? As i have very limited knowledge about the Portal hence a little more help from you will be helpful.
Is it like we can provide a button on the screen and then when a user clicks the button the result is a new window of the browser with the given portal link?
Please suggest.
Regards,
Kunjal Patel

Questionnaire is coming as BSP application instead of web dynpro applicatio

Hi,
we are using EHP4 SAP e-recruiting the problem here is whenever we perform send questionnaire activity it is giving a link for the candidate which is actually BSP application.
but we need to have web dynpro application instead as we are using ehp4
please suggest any configuration needed.

Kranthi,
Can you give some suggestions on configuring for web dynpro ABAP in user interfaces. we are using ERC, ECC on same server.
Regards,
Bharat

BSP Application for creating surveys in EP 6 & 7

Hello friends,
I have been searching for a BSP application that supports the creation of surveys in EP 7, although this function should have been available in teh standard EP Role (campaign manager:com.sap.pct.crm.campaignmanager)
can anyone help me in finding this role or the BSP app.
thanks,
HM.

Hi,
Please avoid double posting in differnt categories.
Replied to in creating users in EP 6.0 from BSP application

Bad URL in BSP applications for login

I have some BSP applications using the following URL for login (standard SAP login page):
/sap/public/bsp/sap/system/login.htm?sap-url=<%=PATHTRANS%>&bspchangepasswordvisible=X&bspclient=001&bspdontshowhttpswarning=X
this URL for login works good with a WAS 6.20 but not with a WAS 6.40
Does anybody have an idea of why ? or if there is another login page to call in the WAS 6.40 to have the same functionality ?

Hi Eric,
in fact, there is a new login application available in 6.40, a lot easier to integrate and with more features than the old system application.
To activate do the following: in SICF - at the tabrider where you configure the redirect to ../system/login.htm - you can find a checkbox labeled 'System Logon'. Setting this checkbox enables the new logon. The button 'Settings' opens another window where you can configure fields, default values, styles etc.
Documentation is at http://help.sap.com/saphelp_nw04/helpdata/en/ff/c7de3fc6c6ec06e10000000a1550b0/frameset.htm.
There is a set of weblogs in work to cover customization. In case you have further questions open a thread in this forum with topic '6.40 System Logon'.
What is the error or problem which you get using the redirect to .../system/login.htm in 6.40?
regards, Ulli

Integration of BSP application in IC web Client

Hi,
could anyone guide me to a good resource which i could study to find out how one could integrate a bsp application built using htmlb in the IC Web client. Actually, IC Web client uses a set of classes to implement MVC, but i do not want to use the BOL and GENIL components, as i already have a custom controller which has its own model and so on.
Any kind of lead would be highly appreciated.
Regards,
Ghufran

Hi,
Did you check this blog yet?
/people/sap.user72/blog/2005/09/24/ic-web-client--modifying-view-layout--i
Eddy

How to add an input field in the web UI of CRM 2007

Hi everybody.
I want add an Input field in the Web UI Screen. How it is possible.
I want get the information with detailed descriptions if possible with screen shorts.
What type of methods it will be generated and what are the code we entered in those methods.
Take according to any example. But with detailed description.
I am new for the CRM 2007. So, please give the screen shorts with proper data.
Not only adding the field. If any data i entered in the adding field then that will be stored in the tables otherwise no use by adding the field.
So, Can anybody please send a proper information according to this.
Here another one How to Add our own table (Ztable) field in the Web UI Screen.
How to add the same field in the BOL.
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If you want to add extra standard fields (like one you mentioned), you can use Component Workbench and Copy the configuration and create your own configuration and make the "Available Fields" appear there.
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Alin

Report development in Web UI in CRM 2007

Hi CRM Experts,
I have to develop a Web UI report in CVRM 2007 for displaying Activity List.
I know how t o develop a report in SAP gui but what I want to know is how to develop a web UI report in CRM 2007?
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Also, please let me know if there are any tutorials or documents available for the same.
Regards,
Sangeeta.

Hi Sangeeta,
You can create a normal GUI report and then assign a transaction code to it.
You can use transaction launcher to call this transaction on Web UI. Hence you would be able to execute the report in Web UI.
Hope this helps!
Regards,
Saumya

BSP Application for starting Web UI in CRM 2007 (6.0) using SE 80

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