CRM - BSP applications - Getting started

Hi Experts ,
I have a knowledge of BSPs used in R/3.
and for my project requirement now i am asked to study CRM BSPs.
And i am not aware of the CRM BSP applications at all.
what is the difference between BSPs and CRM BSPs ??
Can anybody give me a Document containing overview of CRM BSP applications?
Also for this do i need the knowledge of CRM functional areas?
Regards,
Ashish Shah

Hi Ashish,
CRM BSPs and R/3 BSP are similar. They are similar, if you are designing custom BSPs.
In CRM we have SAP standard BSP applications which were develped on MVC architecture. They are 1) CRM_IC ( CRM Interaction Center) 2) CRM PCUI
These are standard SAP developed BSP application which are ready to work.
Each customer using CRM system, may need some customization in these Applications.
So in CRM we will work on These standard BSP applications as well on Custom build applications, depending on customer needs.
Thanks,
Babu

Similar Messages

Cannot open PDF link in CRM BSP application

Hi There,
I am using CRM BSP application. While I am on the CRM Webpage and I choose a tab like Processing Sale. I go to attachments and there is a link to open the PDF file. On the Development environment if I click the link, the PDF file opens but in the Production environment if I click the PDF link, the file does not open.
What sort of settings do I need to change in the config i.e. in the transaction SICF to be able to open the PDF file. The difference that I found in the environments was that in TCode SICF, default_host->sap->bc->contentserver. There was no user setup in the Production environment but in Development there was one. But I created a similar user but still the problem not solved. Any suggestion would be appreciated.
Thanks in advance !

Hello,
We are facing the same problem actually and oss ask us to check the following :
635049 CRM Content Management:Word integration in People-C
606745 CRM Content Mgmt.: Document does not open
646177 CRM Content Management: Error/no response in the to
Also check if the logon data is maintained for the service
/default_host/sap/bc/contentserver in the transaction sicf.
Maybe it can help you.
Regards,
Frédéric

List of CRM BSP Applications

Hi All
Can any body please send the list of CRM BSP applications.
I have done E-Recruitment BSP changes.
Now my requirement is to change CRM BSP pages.
Is there any difference in normal BSP and CRM BSPs?
as I am seeing some PCUI layout and others.
Thank you in advance.
Ravi..
[email protected]

Hi,
CRM BSP applications normally refer to BSP applications based on PCUI framework. While BSP applications can be any *.htm pages with embedded ABAP code.
You can see a list of all the CRM BSP applications (PCUI applns.) as follows :
1. Go to SE80.
2. Open BSP application
CRM_BSP_FRAME
in the repository browser.
3. Right-click on the application name and TEST.
4. Select
select.htm
from the pop-up.
You will find the full list of the latest versions of PCUI applications.
Please reward if helpful!
Thanks,
Sudipta.

BSP Application for starting Web UI in CRM 2007 (6.0) using SE 80

Hi All,
Could you let me know the name of the BSP application that I need to execute using SE80 transaction
in CRM 2007 (6.0) to start the Web UI from the CRM GUI. Also, let me know if there is any other way
(tcode... etc) to start Web UI from GUI.
Thanks in advance.
--R D

You can use BSP Appl CRM_UI_FRAME to start the WebUI in 6.0 version.
Also you can create a favorite in the start menu, right click on fav and select add other object, then choose BSP application and put application name as CRM_UI_FRAME, some description and start page as default.htm. Thats all now you can directly click on that favorite and launch the WebUI
Regards,
Shobhit

How to post a XCelsius in the BPC Web Application Getting Started page

Hi Experts,
I'm new using BPC 7.5 on NetWeaver. When opening the Getting Started tab in the BPC Web Application there is a white page that I would want to fill with content. This content should be a XCelsius Dashboard linked to the Query or InfoCube on which I`m planning. Creating the XCelsius Dashboard is not the problem, but to insert it in the Getting Started panel of the BPC Web application. Has anyone an idea how to do it or how to proceed. Ideas or a little how-to would be perfect.
Thanks very much in advanced,
Àlex

Hi.
Try this...
const string LIST_PAR_NAME = "lu";
string listName = string.Empty;
if (this.Request.Params.AllKeys.Contains(LIST_PAR_NAME))
listName = this.Request.Params[LIST_PAR_NAME];
else
throw new ArgumentException("Par lu is not present.");
SPList listExport = web.Lists[listName];
However take a look at this
http://zsvipullo.blogspot.it/2013/10/get-splist-from-internal-name.html?q=getlist
to check how GetList method is faster than web.Lists[].
Regards,
Bubu
http://zsvipullo.blogspot.it
Please mark my answer if it helped you, I would greatly appreciate it.

Restricting the drop down menu contents in CRM BSP application for portal

Dear All,
I have a problem with CRM BP where I am accessing a BSP application for ACTIVITIES - SEARCH "CRMD_BUS2000126_F4" as an iview. This iview has been assigned to a user who is an external employee of the organization. This contains a drop-down menu to search for ACTIVITIES based on user's choice(ME, MY DEPT, MY GROUP..etc). My problem is to restrict the choices in the DROP-DOWN menu to only ME and remove all others.
How do i do that???
rgds
Chan

Hi Chan,
u r on right track.
Save the changes that you make to the field group (entering a default value and tick 'read-only')
I hope you are changing the field-group in CRMC_BLUEPRINT_C.
after u have saved the canges to the fieldgroup, you need to re-gerenate the layout.
Layout of User Interface (People-Centric UI) -> Application Element -> Field Group -> Layout Generation.
Enter the name of the fieldgroup that u just changed.
First run it as it is (with the "Only Check Field-Groups" ) to see if it is running into any errors.
If there are no errors, Make sure that you remove the "Only Check Field-Groups" option and then execute.
The layout will b generated and you should see the desired changed now.
Hope this helps. / reward points if helpful..
Regards,
Raviraj

EP- CRM- BAB-BSP-Applications problem

Hi Guys,
When we are trying to copy the existing CRM BSP application to new BSP applicaiton using BAB [Bluprint Application Builder], we are encountering the following error
" Object R3tr Tabu CRMC_Blueprntc, referred to by the object key, does not exist"
Can anybody can throw some light to resolve this problem.
Thanks in advance
regards
Satish kumar

Hi
copy perform on same server on other?
Check whether CRMC_Blueprntc table is exist or not?
regards,
kaushal

How to invoke the BSP application without invoking url in browser

Hi Experts,
I have a BSP URL link
'https://css.wdf.sap.corp/sap/bc/bsp/sap/itsm_gui/cssguinote.htm?pointer=' . I execute this link and application gets invoked in SAP GUI as required.
But I have a problem. On Executing the link , first the browser gets invoked with the given url and then the application gets started.
I dont want to invoke the browser but just start the application in SAP GUI.
Is there any way I can identify the transaction from the BSP link so that I can call directly .
Regards,
Ajaya Rama Raju.Singa

Hi,
it seems like you want to run your BSP application in SAP and not in the browser. For that you have to write a small programme, since there´s no transaction assigned to the BSP.
You have to work with classes cl_gui_custom_container (container ón your Dynpro) and cl_gui_html_viewer (HTML viewer inside the container).
As a third step you have to call your application with class cl_bsp_runtime and its method construct_bsp_url for building the URL in SAP. The last step is to call the URL in the HTML viewer.
There are examples of code in SDN.

BSP Application WFDS_RPA for Resource Planning is not available

Hi All,
I am trying to access Following iView from CRM through EP
Workforce Management> Resource Planning
While accessing the iView I am getting the following error
BSP Exception: the Application Name WFDS_RPA in URL /sap(ZT1Fb1VZNVpNVUhjM2U2alFTWVpGM29RJTNEJTNETHlZZ29VUlZjeEZRRHV5TjVjSiUyRlh3JTNEJTNE)/bc/bsp/sap/WFDS_RPA/Cmn_Root.do?sap-syscmd=nocookie&sap-client=200&sap-language=en&style_sheet=http%3A%2F%2Fmb1es1005.idcsap.com%3A50100%2Firj%2Fportalapps%2Fcom.sap.po is invalid.
I have checked on the SICF transaction for the following BSP application
WFDS_RPA.
But I could not found one on the list.
I have also checked the CRM BSP Application List. But It is not available there.
How can I check and get this BSP application ?
Need ur help.
Thanks and warm regards
Purnendu

Hi,
This will only be available if you have installed the add-on component WFMCORE. Please check if you have this or not.
Regards,
Saurabh

HttpSession - BSP Application

My experience is Java and J2EE. To pass data between JSPs, Servlets in J2EE environment you use Request or Session. I would like to use similar concept alongwith Application Integrator. Is there anyway in BSPs to set the data to the Session from a BSP application? I am trying this feature so that I can pass data from a CRM BSP Application to say an iView that gets data from a non SAP Application.
Any help appreciated.

Hi,
Have a look at note 598860 the browsers supported in BSP
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_bc_bsp/~form/handler%7b5f4150503d3030323030363832353030303030303031393732265f4556454e543d444953504c4159265f4e4e554d3d353938383630%7d
If you are doing everything on your own, check the following for cross browser CSS:
http://www.utoronto.ca/ian/books/xhtml2/exerpt/css-4a.html
http://friendlybit.com/css/cross-browser-strategies-for-css/
http://www.richinstyle.com/masterclass/crossbrowser.html
Eddy

Problem in calling BSP application through portal

Hi All,
We have EP 2004s and we have integrated a CRM (BSP) application with it .
CRM application is a custom application which contains two frames . The upper frame of this application is developed using BSP and the lower frame is ICWC .
We are calling this application (BSP) in portal using a BSP iView . When calling this application using iView it gives an error as some values needs to be initialized , though all the values have been initialized in controller.
When we are calling the same application using a browser instead of an iView it works perfectly fine .
Can anybody explain me how does portal treats the BSP application.
Thanks & Regards,
Amit Kade

The BSP is just a URL as far as the portal is concerned. Just make sure the same URL is being generated as if you called the BSP directly.
Cheers

Calling a BSP application's View directly

Hello,
I am using BAB to simplify 'Maintain Opportunity' BSP. After the simplification, when calling the BSP in portal, I could not call the view 'ACT_LEAN' directly. I can see only the standard BSP in the portal and not the changed one. Following are the parameters I am passing to the portal:
BSP application: CRM_BSP_FRAME
Start Page: entrypoint.do
application parameters: appl=CRMD_BUS2000111&blview=ACT_LEAN&sap-syscmd=nocookie
I have also activated the whole tree where all these bsps are in the xn 'sicf'
Any advice on how to call the view directly is appreciated.
Regards
- Arun

Hi ,
what you need to do is
1) for the "Send" button attach a java script.
<htmlb:button id="myButton" text="Submit ...." onClick="sendRequestWrapper()"/>
this javascript should take the inputfrom the field,
then in the javascript create the URL.
function sendReqeustWrapper(){
sendRequest(InputField);
function sendRequest(InputField)
var URL;
URL = window.location.protocol + "//" ;
URL += window.location.host ;
<b>Note: its only Example link,</b>
URL += "/sap/bc/bsp/sap/<BSPApplication>/controller.do";
URL +="?InputFieldName=";
URL +=InputFieldValue;
<b>then use</b>
Your URL will look like:
http://ld0507.wdf.sap.corp:50007/sap/bc/bsp/sap/<bsp appl>/controller.do?InputFieldName=XXXXX
window.open(URL,"_self","");
so once this URL is triggered you need to goto the respective controller and handle the input. You can see the reply from Mr. Akshaya Rao .
regards,
Vijaya Kumar M.
Message was edited by: Vijaya Kumar

Help Debugging a CRM BSP...

I need to be pointed in a direction on how to best troubleshoot a CRM BSP application. The application is a Portal Iview that call the CRM Application called CRMD_WF (Workflow).
I understand BSPs and ABAP and web programming, just looking for some good tips, transactions in CRM to review this.
Regards,
Tom

just place a HTTP break point in your BSP application, when the same is called from portal a new GUI debugger session will open up when the process reaches the break point.
Aother options would be to set the trace for your BSP application and from SICF.
Regards
Raja

The work item linked to bsp application can not be executed in CRM webUI

Hi all,
    1. i have configured workflow in SAP GUI. And i have linked one activity to bsp application(link to the task with bo WEBSERVICE and method PROCESSDIALOG).
    2. When i start the workflow and click the workitem in workflow inbox, then the bsp page will pop up.
    3. In CRM webUI, you can find all the workitems under CRM webUI worklist as the same as SAP GUI. And when i execute the workitem in webUI. a error appears as 'Dynamic navigation for object WEBSERVICE and action F not supported'.
In a word i want to link my customized bsp application with wokitem in CRM webUI .
any suggestion ? ths

Frankly, I am not aware of CRMGUI but in general, the way we assign is
1. Initially we define a external service ( WF_EXTSRV).
2. Then by using that definiton we'll create a task.
3. The task created in the second step, we use in the workflow.
4. Now when ever any user tries to execute the workitem then it directly opens the BSP application.
Before doing all the above steps one should make sure that the service is ACTIVE in SICF txn, and what ever the parameters that are required to pass the BSP application must be defined in the WF_EXTSRV.
IF you want the workitem to appear in the UWL you need to register the task in SWFVISU txn with the visualization parameters APPLICATION. and the task as BSP standard application.

BSP Applications in CRM

Hi
How do we find the respective BSP application for an iView in CRM, (lets say Activities OIP and ODP application)? And how and where do you view the source of that BSP application? We are in CRM 4.0 SP 8.
Thanks in advance..!
Regards
Sasi

Hi
Technically there is only one BSP application for all People-Centric UI applications - it is called CRM_BSP_FRAME.
This is the Controller part of the Model View Controller setup.
The application specified in the URL (as above) specifies the layout and the model. You can set parameter ID 'CRM_BSP_TRACELEVEL' in the CRM backend for your user to turn on the PC-UI trace. See note 658311. Then you can see which ABAP class is triggered for each UI section (the so-called Model Access Classes).
If you want to adjust the application, you really need to read 'The Book' (full title "Implementing People-Centric User Interfaces with Business Server Pages and SAP Enterprise Portal - The Book for Developers and Technical Consultants"). You can get it in the Service Marketplace.
Cheers
Dom

CRM - BSP applications - Getting started

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