BT Cloud - Deleted App from Old PC Laptop Now Cann...

Hello,
I removed BT Cloud from an old laptop now it seems that my BT Cloud has gone. I cannot sign in anywhere, i.e. on my MacBook, iPad or desktop. The annoying thing the signing in process gives no indication as to what's occuring. When I enterd my Cloud ID and password the page justs refreshes and gives no indication of a problem. I've tried changing my pasword and for some reason I laned out changing my email password.
Does anyone know what's occuring please?
Regards, Guy.

I have to report that I had a ver good experience with BT Customers

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