BT cuts services without prior notice

I am hoping that the moderators or administrators could look into my case. I have made payment, and I was not informed that the services will be terminated. In fact BT sent a letter for me to set up a direct debit right after my payment. Why weren't there any notice at all and it is unfair to punish me to pay fees for early termination of the contract. 

If you have terminated the contract early, then there will be early termination fees.
Perhaps you can elaborate a little more what has happened so we may be able to help.

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