BT Netprotect cannot finish installation. Virtual ...

Hi,
New install of BT Netprotect plus on new 64 bit windows 7 machine. First part of Installation went ok and machine rebooted and downloaded some updates,then asked for VT as 2 x problems existed. Ran VT and rebooted. I problem fixed but Virtual Technician cannot fix the other problem, this being a product update. The "update now" link fails to work.
Could use some help here please.

Armonk wrote:
Thanks but what should i do? A re install?
Yes, a reinstall. But of a different AV. McAfee has been beset with problems for some time, and even when it works properly many people find it resource-hungry and intrusive. More here: BT Forum AV Advice.
You could try MSE and check later to see if the NetProtect situation has improved, though you might not bother as MSE is very user-friendly with a light touch. If you do uninstall NetProtect don't forget to run the McAfee Removal Tool afterwards.
You can click the white star next to this message if you think it was helpful.

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bye
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Message was edited by: Rhyd

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