BT Premium email and sub accounts

I used to have bt broadband. My email address and the sub accounts set up with it continued to work after I stopped having BT broadband.
Then I got an email saying that if I wanted to continue to use the email address, I would have to get premium email. So I set up a Premium email account for my primary email address.
But when I tried to set up a Premium email account for the sub accounts this was not allowed. The error message said that it could not be permitted as they were not primary email addresses.
Do I need to set up the sub accounts separately or will they just work if the primary email address is set up on Premium email?
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annemarie wrote:
I used to have bt broadband. My email address and the sub accounts set up with it continued to work after I stopped having BT broadband.
Then I got an email saying that if I wanted to continue to use the email address, I would have to get premium email. So I set up a Premium email account for my primary email address.
But when I tried to set up a Premium email account for the sub accounts this was not allowed. The error message said that it could not be permitted as they were not primary email addresses.
Do I need to set up the sub accounts separately or will they just work if the primary email address is set up on Premium email?
Read the conclusion to the thread below. Basically you need to phone 0800 633 5335 option 2 to get them to solve your problem.
http://community.bt.com/t5/Other-BB-Queries/Options-re-withdrawal-of-free-BTInternet-com-addresses/t...

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Hi 4woodend,
Welcome to the forum and thanks for your post.
Can you get me over your details and I will be in touch about this.
Click on my username and under the "about me" section you will the link to get in touch with us. Whenever we receive your details we will go from there.
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