BT wifi, VPN and ipad

Hi,
I've heard I need a VPN when using hotspots (I have a new ipad mini)
I can find reference to a VPN supplied by BT but when I search , i get to a page that doesn't have the software on it. Can anyone help me please?
Regards, Pusscat

It may no longer be avaialable as the new BTWifi-X SSID is being transmiited from the home hubs. This is a secure connection which is only for IOS devices using the BT Wifi app,
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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Remove my nr from my wife iphone and ipad, under: settings-messages-Account

ok, the problem is. on my wife`s iphone and ipad can resiv sms from piple i send sms to and i cant resiv them on my iphone. i can see my phone nr is on "settings-messages-send and receive and under Account is my phone nr and my wifs. hov to rem my nr?

This is being caused by using the same Apple ID for iMessage and FaceTime on both phones. To separate your messages, go to Settings>Messages>Send & Receive and do one of the following:
Either uncheck the email address shown under "You can be reached by iMessage at" on both phones; or
If you want to continue to receive iMessages at this email address, on one of the two phones, tap the Apple ID at the top, sign out, then sign back in using a different Apple ID.
For FaceTime, on one of the phones go to Settings>FaceTime tap the ID shown, sign out, then either leave it that way or on sign back in using a diffferent ID.
Good luck!
Fred

HT1711 I have an itunes account with my own music (non purchased). I have loaded the playlists to my iphone and ipod. How can I load the same music on my wifes iphone and ipad

How do I syn my own music (non purchased) from my itunes account to my wifes iphone and ipad

Does your wife sync her phone with a different computer or iTunes.
If so you need to copy that music to that iTunes
If she syncs with the same iTunes as you do just select your music and sync as normal

WiFi VPN and login panel

When trying to connect to the WiFi at school I'm required to use a VPN connection. The VPN connects fine and the iPad starts to receive push notifications so I know I'm connected to the Internet, but a "login" window opens that is the default webpage seen when not connected through the VPN telling me I need to use the VPN. If I hit the cancel button in the top right corner, it goes away but also disconnects the wifi.
How can this login window be prevented from coming up?
Thanks,
Tom Huffman

It may no longer be avaialable as the new BTWifi-X SSID is being transmiited from the home hubs. This is a secure connection which is only for IOS devices using the BT Wifi app,
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

I use a SpeedPort W700V as WiFi Router. SpeedPort encrypt the WiFi data and iPAD doesn't deencrypt the WiFi data. How to initialize the Encrypt / Deencrypt function of iPAD ? (including shared keys)

I use SpeedPort W700V from German Telekom as router for my WiFi and DSL access. DSL connection to Internet is proper running, WiFi with iPAS does only work if I switch of the Encryption mode of SpeedPort (Standard parameter in SpeedPort is WPA2 with shared key PSK). Who can give a hint how to switch on the encryption / deencryption mode of iPAD 2. 3G Sim Card is currently not installed.

Thanks for the quick response. No, I did not get any error messages or any terms-of-usage screen. The employee I told my problem to was not computer savvy either. She just suggested I move to different spots w/in the library to see if that would make a difference. It didn't. When I connected to the library WiFi it did change the Verizon 3G that is usually in the upper left corner to iPad with two to three emanating arcs. I may have to go to the library in the next town. I was able to connect to theirs in the past when I had to download something greater than 20 MB. Unless I really want it, I will probably not even try to download something more than 20 MB due to the hassle. Yeah, I may have been better off getting a normal desktop or laptop and getting WiFi at home. To do that now would mean having my iPad 2 and a desktop computer, which I feel is extravagant. (I know there are a lot of big spenders out there who got the iPad as additional gadget for fun. This is a rich country.) A Verizon rep told me I couldn't set up a WiFi router at home just using an iPad. So it seems like a person who just uses 3G is limited to surfing the net (not even much YouTube because it eats a lot of data) and using email. I read about an app that helps print wirelessly using 3G, but a reviewer said you had to be an engineer to get it done right. BTW, I like the Steelers. I'm old enough to remember Franco Harris and that blond guy whose name escapes me back in the '70s. Since I live in North Jersey I feel I have to support the Giants. But I know football about as well as computers.

What happens to VPN , Wifi settings and Email accounts on iPad if synced with a new computer and itunes account?

I have an Ipad with VPN,Wifi connections and email accounts already created . Now I want to sync it with another computer using a new account as this device is to be given to someone else. I want to know what will happen to the settings already made as I do not want them to change ?. Deletion of Apps and other media files is ok but the settings like VPN,Email account and Wi Fi shoudl not be reset.

Wickedweapon-
Pre-installed Apps such as Mail, Camera, Photo Booth, Notes, et cetera, are kept. Any iOS updates are retained. Otherwise, the iPad is returned to its factory default settings.
If you planned to sell an iPad, you might go ahead and do the reset manually. Go to Settings-General-Reset-Erase All Content and Settings. Doing this would ensure that any sensitive personal data is erased.
Fred

TS3988 My wife bought an iPad Air and synced contact from our PC (Outlook), now all our contacts in Outlook have gone and we have to go to iCloud to get them, and even then they are a bit jumbled. How do I get my data back onto my PC?

My wife bought an iPad Air and synced contact from our PC (Outlook), now all our contacts in Outlook have gone and we have to go to iCloud to get them, and even then they are a bit jumbled. How do I get my data back onto my PC?

If you can see the iCloud contacts in Outlook, you can copy them back to your PC by selecting all the contacts (click one, then press Control-A), then drag and drop the selected contacts to Contacts under My Contacts on the left sidebar of Outlook.
If you want to copy your calendar back to Outlook, select your iCloud calendar on the left sidebar of Outlook, switch to the list view (select View from the ribbon, then click Change View>List), select your events (click on a single event, then press Control-A), then control drag and drop them to Calendar under My Calendars on the left sidebar.
Then you can sign out of iCloud on the iCloud control panel and your local copies will still be there. If you want to add your iCloud email account back to iCloud, you can do this with these settings: http://support.apple.com/kb/HT4864.

HT204291 My iPad 4 does not show up on my TV screen when in AirPlay mirroring mode using WiFi. The iPad displays AirPlay set to TV with the Mirroring On (green). My iPad IOS software is 8.2 and my Apple TV software is at 7.1. The TV displays the Apple

My iPad 4 does not show up on my TV screen when in AirPlay mirroring mode using WiFi. The iPad displays AirPlay set to TV with the Mirroring On (green).
My iPad IOS software is 8.2 and my Apple TV software is at 7.1. The TV displays the Apple Menu. The “Settings” does however displays the General menu allowing me to see:
Apple software: 7.1 (7003)
Apple TV: Model No. A1464, Part No. MD199B/A
Signal Strength shows 5 circles.
It does not display the iPad screen but when I use the BT Sport App I can hear the sound but there is no video. I have searched the internet for a solution to no avail. The problem first arose when the IOS was at 8.1+ but it worked correctly briefly when I updated to IOS 8.2. Can you help please?

Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device.
If you are still having problems, the following article(s) may help you.
Troubleshooting AirPlay
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

HT1657 I downloaded a movie from iTunes on my iPhone 4S, went out of the wifi zone and now my movie is no where to be found. I can't find it on my iPhone, Mac or iPad. Where is it?

I downloaded a movie from iTunes on my iPhone 4S, went out of the wifi zone and now my movie is no where to be found. I can't find it on my iPhone, Mac or iPad. Where is it?

Sounds like the movie didn't finish downloading before the Wi-Fi signal dropping ...
Try re downloading. You won't be charged again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Airport express causes iphone and ipad to lose wifi

We have a new (3 months old) Airport Extreme in our house. It provides internet connectivity for an iMac, macbook pro, iphone 3gs, and ipad 2 (and a pc). Never had any problems.
Two days ago, I purchased an Airport Express to put downstairs, and wirelessly extend the wifi network. Setup seemed to go smoothly, and all devices reported a stronger signal downstairs. However, the iphone and ipad started behaving really strangely after an hour or so. They kepy saying they couldn't connect to the network, and even when I selected the network, they kepy saying the password was incorrect (even though I typed it in 10 times). I reset the network settings on the iphone, as well as powered it off and rebooted it to no avail. The only way I have been able to get things working again is to unplug the airport express; restore the airport extreme to its factory settings, and then re-set-up the network on the airport extreme from scratch.
After things were working again, I re-installed the Airport Express and configured it to wirelessly extend the network. Same thing happened: everything was fine for an hour or so, and then the iphone and ipad lost wifi connectivity and wouldn't re-connect. Only way to fix it was again to unplug the airport express and wipe the airport extreme back to factory settings and rebuild the network from scratch.
Is anyone else having this issue? I'd really love to use the Airport Express for its advertised functions of extending my wifi network (and streaming itunes on my stereo downstairs)-- but if it garbles or kills the ability for my iphone and ipad to use Wifi, that's unacceptable and it will be going back to the Apple store.
I should mention that as far as I am aware, I have the latest versions of ios running on the iphone and ipad, and the latest firmware updates for the airport extreme and airport express.
Has anyone dealt with this problem?
Many thanks.

Problem solved, found Ninja10's post and was able to fix this problem. Thanks Ninja10!
Ninja10
Re: iPhone 4 unable to connect to Airport Extreme
Aug 27, 2012 3:25 AM (in response to Ninja10)
Problem solved. I was recommended by a non Apple consultant to manually change the radio channel. Channel 11 worked.

TS3367 If I have an IPad mini and my wife has an IPad, can I connect to her IPad with FaceTime from my IPad Mini? Are multiple Apple ID's required? One for each device/person?

If I have an IPad mini and my wife has an IPad, can I connect to her IPad with FaceTime from my IPad Mini? Are multiple Apple ID's required? One for each device/person?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
 Cheers, Tom

I have an ipad mini 1st gen 64 gb (wifi only) and i have problem with some of my apps. These apps have lags when you play with them for a few seconds the apps are having lags are call of duty strike team, gta San Andreas and nfs most wanted.pleas help me

I have an ipad mini 1st gen 64 gb (wifi only) and i have problem with some of my apps. These apps have lags when you play with them for a few seconds the apps are having lags are call of duty strike team, gta San Andreas and nfs most wanted.pleas help me

I'm going to guess videos buffer for a while also...
Two possibilities, one is you should close apps on the iPad, the other is your internet speed is not able to handle the demands of a high speed device.
To close apps: Double click home button, swipe up to close the apps.
To solve internet problem, contact your provider. Basic internet is not enough for video games and movies. Your router may be old and slow.

I am trying to download iOS 5.1 on my iPhone and iPad. Both times it tries connecting to the software update server and just hangs there. I've tried doing both over wifi and get error message. What do I do?

I cannot download the ios 5.1. I'v tried doing it through itunes after downloading the latest itunes. It says that my phone and ipad both have new updates and tries to coonect to update software server. That is where it hangs up and just keeps trying to connect but never does. Then when I try to update my devices over wifi, it tries and thens gives me a download failed message after a few minutes. What do I do?

This has solved loads of people who have this issue and have used an alternate DNS setting. Below are instructions for both iPhone OTA and on you Mac
If you are getting the error message "Unable to check for update" when you try an OTA (over the air update)
Change DNS Servers
Settings -> Wi-Fi
Click the blue arrow on your connected network
Delete everything in DNS and replace it with 208.67.222.222, 208.67.220.220
Try again
If this works, you will probably want to remove the WiFi network using "Forget This Network" and then reconnect to it to get your original DNS servers back. Alternatively, make a note of the original DNS servers before deleting them and replace it after you are done.
If you are getting the error message "Unable to check for update" when you try through iTunes
On your Mac
Choose Apple menu > System Preferences, and then click Network.
Select the network connection service you want to use (such as Wi-Fi or Ethernet, unless you named it something else) from the list, and then click Advanced.
Click DNS, and then click Add at the bottom of the DNS Servers list. Enter the IPv4 address for the DNS server.
You can use OpenDNS
208.67.222.222
208.67.220.220
or
You can Google Public DNS if you want
8.8.8.8
8.8.4.4
I have actually repointed my routers DNS so all my devices now point to OpenDNS servers

I am having problems with my wifi on my ipad its stopped connecting, its fine with my laptop and iphone but not ipad - I want to know if I can set up by plugging in to itunes rather than manually as it wilask me to connect to wifi to set up and I cant!

I am having real problems with wifi on my ipad it was fine but for the last week or so wont connect! my laptop and iphone are connecting fine, I have tried everything! back up and restore from back up and still no joy so I am thinking of restoring the ipad to a new one the worry for me is with this is when you set it up you go through the instructions and it asks you to connect to a wifi network and as it wont Im worried I wont be able to set it back up so need to know if I plug into itunes can I set it up this way? can anyone help me please Im going crazy with this!!!

BOB we need you urgently
Perhaps Bob will see this thread, he is the professor in these cases.
You do not use a WEP password but wpa/wpa2 on router and equipment.
All equipment connects to WiFi, but for your iPad.
Even with all other equipment WiFi off, you cannot connect your iPad.
Your iPad connects to other WiFi nets correctly.
All resets etc done on iPad and Router.
Still I am not sure it is your router for sure, frustrating...
I want to test 2 other things:
1. in your iPad, set everything OFF in Settings/Cellular, turn off/then/on your WiFi, and see whether it will still not connect...
2. If that does not do it: disconnect the router as well as the modem from the power, for 15 seconds, then reconnect the modem, let it fully start, then reconnect the routet let it fully start, turn of your WiFi in iPad, then on, and see whether it will connect.

HT4199 What does it mean when I click on my wifi name and the bars come up but the network keeps thinking and the ipad says safari cannot open the page because it is not connected to the internet. ?

What does it mean when I click on my wifi name and it show I'm on my wifi, but the network keeps thinking and the ipad says, Safari cannot open this page because it is not connected to the internet. ?

When you click on the WiFi network name, have you also provided the password for accessing the network? You should get a dialogue box asking you for the security information the first time you connect.
If you are not able to connect, you might want to go to Settings > General > Reset > Reset network settings.
Then go back to Settings > WiFi and select your network name again and make sure the security information is now entered correctly.
If you still cannot connect, power down the router, wait a few minutes, power up the router, with the iPad powered down the whole time, and after the router has had several minutes to stabilize power up the iPad. See if it now connects correctly.

BT wifi, VPN and ipad

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