Btinternet email account email not reconised

i recently ordered bt phone and broadband, on the online form it gave me a bt email address, but it does not work it says no such email address, WHY IS THIS
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Clownfish wrote:
Let us know when you get your email address working.
Had my infinity installed on Tuesday, and email address is still showing as not recognised. Customer service just said it can take a few days, so will be interested to see how quick a turnaround time they have for you.
Fingers crossed for you !
Hi.
Usually the email address should be available on the day of your installation date.
To prove that the email address hasn't been activated yet, go to http://mail.yahoo.com, enter your full BTinternet email address as the Yahoo! ID, and after entering the password if you get "This ID is not yet taken", then the email address is not activated. Any other message indicates a problem with the account (e.g. incorrect password)
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New Infinity customer, btinternet email not recogn...

Hi,
As with
http://community.bt.com/t5/BB-Speed-Connection-Issues/BTinternet-email-address-not-recognised/m-p/96...
http://community.bt.com/t5/BB-in-Home/btinternet-email-account-email-not-reconised/m-p/74077#M44042
http://community.bt.com/t5/BB-Speed-Connection-Issues/New-BT-Broadband-customer-with-email-problem-n...
the btinternet.com emil address that I asked for and was sown in the registration email when I applied for BT Broadband has not yet been set up.
When I try to login in I get "This ID is not yet taken." or when I try to get e new password it says that the email does not exist.
We registered on 2nd August, got a new line on 10th, Infinity on the 15th due to a delay, and then our old number was restored on the 24th. When we called the help desk on the 18th or so, we were told that it was because the order was open ( for the number restoration). That is now closed.
The broadband service is amazing by the way.
I appreciate that the services provided by BT are divided amongst several companies, but there seems to be a teeny break in communications somewhere that stops the email accounts being set up on schedule.
I tried calling 0800 111 4567 but couldn't break the IVR maze to get to someone to talk to.
What is the best way forward please, I want to set up BTFON and check out the security software!
Regards
Solved!
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Hi i suggest you contact the forum mods they should be able to get that sorted for you this is a link to them
http://bt.custhelp.com/app/contact_email/c/4951
they normally reply by email or phone within 72 hours maybe slightly longer due to the bank holiday they are a UK based specialist team who have a good record at getting problems solved
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Push and btinternet email accounts

Hi all - i have updated to version 2 and mac is pushing but my other email accounts - btinternet included can only fetch
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Btinternet email account email not reconised

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